Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Limited amenities
Mixed reviews on value for money

Categories

Cleanliness
7.49
General issues reported regarding the cleanliness of pool areas.
Service
8.65
Many reviews highlight the excellent staff service and attentiveness.
Location
8.8
Positive comments about the good location near the beach.
Room Quality
8.25
Generally favorable mentions of room comfort and quality.
Amenities
7.88
Some comments on lack of variety and quality in amenities.
Value for Money
7.24
Concerns regarding pricing versus service quality.
Food and Beverage
7.99
Positive feedback regarding breakfast quality, but some noted limited options.
Overall Experience
8.47
Overall satisfaction with a few issues that impacted some experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:32

Property Description

Oceanfront Paradise with Rooftop Pool

Luxurious Rooms and Dining Experience

Indulge in the breathtaking ocean views from your cozy room equipped with modern amenities. Enjoy a delectable dining experience at our a la carte restaurant offering authentic regional cuisine. Unwind with a refreshing cocktail at the lobby bar after a day of exploration.

Relaxation and Excursions

Take a dip in our rooftop swimming pool or pamper yourself with a rejuvenating massage. Start your day with a delicious breakfast buffet featuring fresh fruits and juices. Explore Cartagena with ease by booking city excursions at our tour desk.

Experience the perfect blend of luxury and comfort at Hotel Regatta Cartagena. Book now for an unforgettable stay!

Important information:

When booking 3 rooms or more, different policies and additional supplements may apply.

The name on the credit card used for the booking should correspond to the guest staying at the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 10 years old stay for COP 70,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1911 reviews
Cleanliness: 7.49
Service: 8.65
Location: 8.8
Room Quality: 8.25
Amenities: 7.88
Value for Money: 7.24
Food and Beverage: 7.99
Overall Experience: 8.47
H
Henry couple do
9
Bien
Pros:

Ubicacion

Cons:

La playa

2026-03-14 via Nuitee
M
Marie-Stéphane couple fr
3
très décevant
Pros:

Le personnel de salle à manger pour les petits déjeuners le matin était très pro et très gentils

Cons:

On nous a attribué une chambre au 19 eme etage. Le lit était cassé, le coffre fort était cassé, le fauteuil l'était aussi.
Après avoir signalé mon mécontentement, on nous a changé de chambre. Elle était deux fois plus grande, mais la salle de bain était très sale, traces de dentifrice sur le lavabo et la tablette.
Pas de plage puisque des travaux, un bruit effrayant car chantier de construction juste à coté. Grue,

2026-03-12 via Nuitee
L
Lilian family_with_children cw
6
it was ok but not worthy to come back
Pros:

the location was the best thing is walkable of most everything

Cons:

the rooms are very basic clean not so much like i could see they rush to get it clean

2026-03-11 via Nuitee
E
Emily solo_traveller gt
10
2026-03-10 via Nuitee
J
José Miguel family_with_children gt
10
2026-03-09 via Nuitee
D
Diana solo_traveller co
10
Buen servicio, buena ubicación
Pros:

La atención del hotel

2026-03-09 via Nuitee
A
Alicia couple us
5
2026-03-07 via Nuitee
E
Erick couple bo
8
Buen Hotel 4 estrellas
Pros:

El personal y las instalaciones

Cons:

Hotel que tiene varios años de construcción, falta arreglar algo UI nos detalle.
La ducha mala, muy poco caudal

2026-03-07 via Nuitee
A
Ana María family_with_children cl
9
Estupenda experiencia
Pros:

Nos encantó la ubicación, frente al mar con una vista maravillosa. Además tiene cerca muchos lugares para comer y supermercados para abastecerse. La zona está llena de hoteles y es sector muy turístico que se siente segura.

Cons:

Los ascensores son lentos y pocos para la cantidad de pisos que tiene el hotel. Podías demorarte mucho rato en bajar al desayuno o volver a tu habitación.

2026-03-06 via Nuitee
A
Ahmed solo_traveller eg
1
Horrible
Cons:

Warning very bad & expensive hotel. Staff are not helpful in any of normal requests, like i had to ask every day for cleaning the room & i would go to my work and come tired end of the day finding it not cleaned. I had to ask for towels. Bad humid smell in hotel. Construction noise. Windows leak air. Old furniture. Poor wifi connection. I basically chose the closest to where my business event was at intercontinental hotel after it was fully booked but i paid expensive rate for no value for money just the location

2026-03-06 via Nuitee
M
Margarita family_with_children co
9
Great hotel.
Pros:

The staff was wonderful and the restaurant had several options. The breakfast buffet was incredible and the amenities were clean. The pools are a bit small but both have a wonderful view.

Cons:

The room didn't have a view and due to construction (not the hotel's fault) the beach in front was closed off.

2026-03-06 via Nuitee
E
Emmanuel solo_traveller ar
7
Pros:

Ubicación

Cons:

El desayuno súper básico
La ducha muy pequeña y no salía bien el agua caliente

2026-03-05 via Nuitee
L
Lixyibel couple us
7
Pros:

La ubicación

Cons:

Poca variedad en el desayuno

2026-03-05 via Nuitee
M
María Fernanda family_with_children co
10
Expectativas cumplidas
Pros:

La comodidad de la habitación, el espacio de las piscinas y el bar

2026-03-05 via Nuitee
L
lambert solo_traveller nl
1
Abusievelijk in Cartagena (Colombia) geboekt i.p.v. Cartagena Spanje - Heel vervelend! Wat te doen?
2026-03-03 via Nuitee
J
Johana family_with_children cl
9
Buena
Pros:

Habitación y el desayuno.

Cons:

Wifi en algunos lugares de la habitación era mas lento

2026-03-02 via Nuitee
E
Elizabeth couple pr
10
Buen hotel y sus empleados muy amables.
Pros:

Todo estuvo bien, las facilidades. etc

Cons:

Nada. Todo bien.

2026-03-02 via Nuitee
J
Jonathan family_with_children cl
6
2026-03-02 via Nuitee
C
Claudia Patricia couple co
8
Pros:

La ubicación.

Cons:

Tienen solo 2 ascensores y se averió uno lo que dificultaba el tráfico.

2026-03-01 via Nuitee
R
Rolf family_with_children py
9
Pros:

El lugar y el personal todos muy buena onda y servicial

Cons:

La pileta parece mas grande que lo que se ve en las fotos pero limpuias

2026-03-01 via Nuitee