The Star Hotel

Hotels
7.1 (4854 reviews)
26 High Street , Southampton , gb
+44 23 8033 9939

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Small room sizes
Parking issues
Some amenities missing

Categories

Cleanliness
6.35
Most reviews mentioned clean rooms, although some areas were described as a little tired.
Service
7.85
Staff were described as friendly and accommodating, contributing positively to the overall experience.
Location
7.85
Multiple reviews praised the convenient location near the port and city center.
Room Quality
6.35
Some guests noted rooms were clean but mentioned issues like small sizes and outdated decor.
Amenities
6.85
Basic amenities were provided effectively but lacked some expected features (e.g., hair dryer).
Value for Money
7.85
Guests generally felt they received good value for their money given the facilities offered.
Food and Beverage
7.35
Breakfast received positive reviews, although some found it monotonous over multiple days.
Overall Experience
6.35
Generally positive experiences, but some guests noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:45

Property Description

Historical Charm
Experience the allure of a former coaching inn with a royal connection at The Star Hotel. Enjoy a stay in a grade II listed property that once hosted the Royal Family in the 1800s.

Convenient Location
Located on the bustling High Street, just a stone's throw away from West Quay Shopping Centre and Southampton Port, The Star Hotel offers easy access to major attractions and transportation hubs.

Modern Comforts
From free Wi-Fi and private parking to en suite rooms and a Lounge Bar serving cocktails and wines, the hotel seamlessly blends historical charm with modern amenities.

Book your stay at The Star Hotel now to immerse yourself in history and luxury.

Important information:

Please note that the car park at The Star Hotel has a limited capacity and operates on a first-come, first-served basis, at a cost of GBP 7 per day for cars and GBP 9 for vans.

Due to the style of the building, there are narrow and steep stairs leading to the rooms, which may not be suitable for guests with reduced mobility.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Location

Guest Reviews

7.1
Based on 4854 reviews
Cleanliness: 6.35
Service: 7.85
Location: 7.85
Room Quality: 6.35
Amenities: 6.85
Value for Money: 7.85
Food and Beverage: 7.35
Overall Experience: 6.35
S
Sally • couple • au
6
2026-08-29 • via Nuitee
S
Snorting Rainbows • solo_traveller • ca
7
2026-08-29 • via Nuitee
G
Gerald • couple • gb
7
2026-08-29 • via Nuitee
M
moshe ben zaken • solo_traveller • il
6
Pros:

Reasonable location on an active street.
a short drive from the cruise port

Cons:

Old hotel. Lots of stairs. Small, cramped room.

2026-08-29 • via Nuitee
A
aire • couple • gb
8
Ideal for overnight stay, might be back next year.
Pros:

Breakfast was good set us up for the day.

2026-08-29 • via Nuitee
M
Martin • couple • au
9
2026-08-29 • via Nuitee
M
Martin • solo_traveller • gb
4
Pros:

It was a good location, and the staff I spoke to were friendly and helpful

Cons:

A very small, scruffy, shabby room. Poor quality mattress on the bed, which also creaked at the slightest movement. Furnishings and decor were dated and all looked a bit scruffy. Very old metal window frames, with broken latches. The worst was the "bathroom", I use the term very loosely. It was a shower cubicle with a toilet in it, basically. Which also became a paddling pool when showering, because the drainage wasn't very good, so you're paddling around in a couple of centimetres of water, which covers the whole cubicle including where the toilet is, by the time you've had a quick shower. Breakfast wasn't bad, but nothing special. I didn't find it was good value at £90 for a small single, thought it was a bit pricey considering the standard of the room. I'd be reluctant to stay here again

2026-08-29 • via Nuitee
B
Beverley • couple • gb
10
2026-08-29 • via Nuitee
M
Marvin • solo_traveller • gb
9
2026-08-28 • via Nuitee
M
Marijoy • couple • se
6
Enkel hotel ligger nära centrum
Pros:

Ligger i centrum

Cons:

Ingen hiss på plan 2

2026-08-28 • via Nuitee
B
Benes • solo_traveller • ca
5
Pros:

Location, staff, beds

Cons:

The shower was difficult to adjust temperature as was the sink. No blow dryer and very few towels

2026-08-28 • via Nuitee
A
Alejandro • solo_traveller • gb
7
2026-08-27 • via Nuitee
A
Ashly • family_with_children • gb
6
2026-08-27 • via Nuitee
R
Reginald • couple • us
6
A pleasant stay in Southampton, good for a night stay if you are taking a cruise.
Pros:

The hotel is walking distance from shopping center, restaurants and entertainment places.

Cons:

The floor creaks whenever someone pass our room.

2026-08-27 • via Nuitee
K
Katharina • extended_group • de
6
Pros:

Central location, old world vibe

2026-08-27 • via Nuitee
P
Paul • extended_group • gb
8
Ideal location, comfortable bed. Parking was ideal
Pros:

Size of room. Location.
Parking.

Cons:

Noisy room overlooking high street. Noisy high street until the early hours

2026-08-26 • via Nuitee
M
Martin • extended_group • de
3
Uraltes Hotel mit Renovierungsbedarf.
Pros:

Gute Lage direkt neben der Fußgängerzone.

Cons:

Hotel ist deutlich in die Jahre gekommen.

2026-08-26 • via Nuitee
R
Robin • solo_traveller • gb
5
Expensive for what it was
Pros:

Location

Cons:

Dated, poor quality, not well maintained

2026-08-26 • via Nuitee
C
Christian • solo_traveller • ch
9
Eifach toll
Cons:

Die Badezimmertür war recht streng auszubekmen als diese geschlossen war. Der Waserhahn hatte zu wenig druck

2026-08-26 • via Nuitee
J
Jack Robertson • solo_traveller • us
7
Pros:

Staff we're supportive of my needs

Cons:

The facilities were not set up for limited access individuals as myself

2026-08-26 • via Nuitee