The Star Hotel

Hotels
7.1 (4176 reviews)
26 High Street , Southampton , gb

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Board games/puzzles
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Small room sizes
Parking issues
Some amenities missing

Categories

Cleanliness
6.35
Most reviews mentioned clean rooms, although some areas were described as a little tired.
Service
7.85
Staff were described as friendly and accommodating, contributing positively to the overall experience.
Location
7.85
Multiple reviews praised the convenient location near the port and city center.
Room Quality
6.35
Some guests noted rooms were clean but mentioned issues like small sizes and outdated decor.
Amenities
6.85
Basic amenities were provided effectively but lacked some expected features (e.g., hair dryer).
Value for Money
7.85
Guests generally felt they received good value for their money given the facilities offered.
Food and Beverage
7.35
Breakfast received positive reviews, although some found it monotonous over multiple days.
Overall Experience
6.35
Generally positive experiences, but some guests noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:45

Property Description

Historical Charm
Experience the allure of a former coaching inn with a royal connection at The Star Hotel. Enjoy a stay in a grade II listed property that once hosted the Royal Family in the 1800s.

Convenient Location
Located on the bustling High Street, just a stone's throw away from West Quay Shopping Centre and Southampton Port, The Star Hotel offers easy access to major attractions and transportation hubs.

Modern Comforts
From free Wi-Fi and private parking to en suite rooms and a Lounge Bar serving cocktails and wines, the hotel seamlessly blends historical charm with modern amenities.

Book your stay at The Star Hotel now to immerse yourself in history and luxury.

Important information:

Please note that the car park at The Star Hotel has a limited capacity and operates on a first-come, first-served basis, at a cost of GBP 7 per day for cars and GBP 9 for vans.

Due to the style of the building, there are narrow and steep stairs leading to the rooms, which may not be suitable for guests with reduced mobility.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 6 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    Children from 8 years old to 15 years old stay for £15 per person per night when using an existing bed.
    People no matter the age stay for £25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.1
Based on 4176 reviews
Cleanliness: 6.35
Service: 7.85
Location: 7.85
Room Quality: 6.35
Amenities: 6.85
Value for Money: 7.85
Food and Beverage: 7.35
Overall Experience: 6.35
K
Katharine • couple • gb
10
2026-02-14 • via Nuitee
G
Gavin • couple • gb
8
2026-02-14 • via Nuitee
E
exit • solo_traveller • jp
8
2026-02-14 • via Nuitee
L
Leon • family_with_children • gb
10
Pros:

Lovely hotel

Cons:

Clean staff were friendly

2026-02-13 • via Nuitee
S
Sue • couple • gb
10
Satisfied with staff and beds
Pros:

Very good check in smooth beds clean very comfortable quite as it was on main high st will be staying again next time we In Southampton weatherspoons bonus next door

Cons:

Nothing

2026-02-12 • via Nuitee
R
Roger • solo_traveller • gb
10
2026-02-11 • via Nuitee
N
Norman • solo_traveller • gb
6
The Room was fine for my stay overnight .
Pros:

Breakfast very goid.
Near to tge cruise terminal
Car parking available and reasonable.

2026-02-11 • via Nuitee
A
Ainhoa • solo_traveller • gb
10
2026-02-10 • via Nuitee
V
Vinicius • couple • qa
10
2026-02-09 • via Nuitee
R
Rachel • couple • gb
8
Pros:

Breakfast was lovely, staff were lovely, clean room, comfy bed, tv works

Cons:

No bath mat so shower very slippery

2026-02-09 • via Nuitee
N
Nicolson • couple • gb
8
Good value for money, polite staff, good room.
Pros:

Breakfast was good. Location was great.

2026-02-08 • via Nuitee
C
Clara • family_with_children • gb
8
Pros:

Comfy bed, good breakfast, great room size for booking.

Cons:

No way to adjust heaters - I was too warm, but since it was winter, the heaters were all set to on. Opened windows to get the best temperature

2026-01-30 • via Nuitee
L
LALRAMNGAIHZUALi • solo_traveller • in
9
2026-01-30 • via Nuitee
D
Davies • solo_traveller • gb
5
2026-01-30 • via Nuitee
M
Matthew • solo_traveller • gb
10
2026-01-28 • via Nuitee
T
teresa • extended_group • es
8
Pros:

La ubicación

Cons:

Era un laberinto de escaleras y le falta una reforma

2026-01-27 • via Nuitee
B
Beeney • family_with_children • gb
8
Pros:

Staff were amazing

2026-01-27 • via Nuitee
T
Tim • couple • gb
8
Excellent every time we stay
Pros:

Good location
Excellent staff
Very friendly
Reception staff 1st class. Very helpful

2026-01-25 • via Nuitee
C
Christine • couple • gb
10
enjoyable
Pros:

clean and friendly

2026-01-25 • via Nuitee
C
Carolina Maria • solo_traveller • it
8
2026-01-25 • via Nuitee