JUFA Hotel Kaprun - inklusive Sommerkarte Zell am See & Kaprun

Hotels
JUFA Hotels
8 (920 reviews)
Nikolaus-Gassner-Straße 51 , Kaprun , at

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Cleanliness issues
Small rooms
Price for amenities

Categories

Cleanliness
7.33
Some reviews mentioned cleanliness issues, especially regarding the shower drain.
Service
8.3
The staff was described as very friendly and helpful.
Location
8.34
The location was praised for being quiet and close to main attractions.
Room Quality
7.29
Some reviews noted the rooms as small and dated.
Amenities
8.32
Good breakfast options and the included Summer-pass for attractions.
Value for Money
7.78
Overall a good value, but some considered it pricey for the amenities.
Food and Beverage
8.83
Breakfast received positive reviews and was described as rich and good quality.
Overall Experience
7.8
Overall a pleasant stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 21:59

Property Description

Convenient Location
JUFA Hotel Kaprun, located just a 5-minute drive from Kaprun's centre, offers easy access to various attractions and amenities.

Relaxation and Recreation
Guests can unwind in the sauna, enjoy a game of ping pong, or store their ski equipment hassle-free in the ski storage room.

Activities for All
With options ranging from outdoor sports like football and badminton to nearby tennis, volleyball, and basketball courts, there's something for everyone to enjoy.

Book your stay at JUFA Hotel Kaprun now to experience a perfect blend of relaxation and recreation!

Important information:

Please inform the property in advance if you will be arriving outside reception opening hours. You can then pick up your key from the key safe.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: SZG

Location

Guest Reviews

8
Based on 920 reviews
Cleanliness: 7.33
Service: 8.3
Location: 8.34
Room Quality: 7.29
Amenities: 8.32
Value for Money: 7.78
Food and Beverage: 8.83
Overall Experience: 7.8
D
David solo_traveller cz
7
Pros:

Destinace, denní úklid, snídaně v pohodě a hlavně sommercard zdarma.

Cons:

Malý pokoj bez klimatizace, bez lednice atd., Zastaralé vybavení,

2026-09-11 via Nuitee
M
Mujahid solo_traveller om
9
2026-09-10 via Nuitee
S
Sultan couple sa
9
2026-09-10 via Nuitee
A
Andrew extended_group gb
10
2026-09-09 via Nuitee
B
Barbora family_with_children cz
7
Pros:

skvělá snídaně

2026-09-09 via Nuitee
V
Věra couple cz
10
Pros:

Klid a čisto

2026-09-09 via Nuitee
W
wisam solo_traveller il
7
Pros:

Unfortunately, our stay was far below what we expected, especially considering the high price we paid.
The noise coming from the room next to ours was excessive and made it difficult to enjoy a comfortable stay.
The check-in experience at around 6:15 PM was particularly disappointing. The employee who checked us in was extremely serious and showed no warmth, smile, or welcoming attitude. It felt like she simply wanted to get rid of us as quickly as possible. We were not asking for anything difficult or unusual, so this attitude was very strange and unpleasant. First impressions matter, and unfortunately, ours was not a good one.
I would, however, like to mention Anna, who was absolutely wonderful. She was kind, professional, helpful, and genuinely welcoming. There was also a very polite and friendly gentleman working in the breakfast kitchen. Unfortunately, he was on vacation during our last day, but his attitude and service were excellent.
As for the room, the pillows were very uncomfortable, the bed was not comfortable, and there was insufficient bedding provided. These are basic things that should be better, especially at this price level.
Overall, I am very disappointed with the value for money. The price we paid was simply not justified by the quality of the accommodation or the level of service. Unfortunately, based on this experience, I would not consider staying at this hotel again.

2026-09-09 via Nuitee
J
Julia solo_traveller at
8
Pros:

Rezeption war besetzt, Personal freundlich, Lobby mit Spielen, Spielecke. Bushaltestelle vor der Haustüre. Kostenloser Parkplatz vor der Haustüre. Das Frühstück war sehr gut.

Cons:

Der Boden und das Klo könnten sauberer sein, kein Waschservice im Hotel und in der Nähe.

2026-09-09 via Nuitee
C
Claudia family_with_children at
10
2026-09-09 via Nuitee
A
Andrea solo_traveller at
10
2026-09-07 via Nuitee
A
ABDULRAHMAN couple in
8
Pros:

مقابل نهر كابرون
فطور متنوع

Cons:

الموظفون
السعر مرتفع

2026-09-07 via Nuitee
T
Taejoon solo_traveller kr
8
2026-09-06 via Nuitee
A
Alkhammash couple sa
10
Pros:

Greeeeat location, just in front of the river
They have summmer card
The breakfast is not that good

2026-09-06 via Nuitee
T
Tim couple de
7
2026-09-06 via Nuitee
G
Gabriele solo_traveller at
8
Bett
Pros:

Im grossen und ganzen waren wir zufrieden..für eine Nacht mehr als ausreichend.

Cons:

Das Bett war echt hart..dachte schlafe nur auf einem Brett.

2026-09-06 via Nuitee
F
Faisal couple sa
10
Thank you anna
Pros:

المكان

Cons:

اسفنج السرير ليس مريح

2026-09-06 via Nuitee
B
Blecke solo_traveller de
8
2026-09-05 via Nuitee
J
Julie An extended_group at
7
2026-09-05 via Nuitee
K
Katharina family_with_children at
8
Ideal als Zwischenstopp für eine Nacht.
Pros:

sehr freundliches Personal, gute Lage, viel Auswahl beim Frühstück

Cons:

Zimmer war nur oberflächlich sauber.
Fernseher und auch Kästen hatten eine dicke Staubschicht

2026-09-05 via Nuitee
T
Tudor solo_traveller ro
10
2026-09-05 via Nuitee