Hotel Indigo WACO - BAYLOR by IHG

Hotels
•
IHG
9.2 (167 reviews)
211 Clay Ave, Waco, Texas, 76706 , Waco , US
1-254-754-7000

listing image 1
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Pets allowed

Facilities

Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Fitness facilities
ATM/banking
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Great location
Good amenities
Delicious food
Cons:
Strong marijuana odor
Room lock issues
Noise from train
Concerns about safety

Categories

Cleanliness
8.45
Many reviews mentioned cleanliness positively, but there were some negative sentiments regarding specific occurrences.
Service
9.95
Front desk and restaurant staff received high praise, reflecting excellent service quality.
Location
9.45
Overall location is described as convenient and safe, with some concerns due to nearby homeless presence.
Room Quality
8.95
Most rooms were noted for being clean and comfortable, although some issues were reported with room amenities.
Amenities
9.45
Guests enjoyed the available amenities, especially the pool area and restaurant.
Value for Money
8.45
Some guests felt that the cost did not meet their expectations due to various issues, affecting perceived value.
Food and Beverage
9.45
The food at the restaurant received excellent reviews, indicating high satisfaction.
Overall Experience
9.45
Guests generally enjoyed their stay, with a few significant issues raising concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:21

Property Description

Recreational Amenities: Enjoy the outdoor pool, spa tub, and 24-hour fitness center for relaxation and fitness during your stay.
Dining Options: Indulge in delicious meals and drinks at Brazos Bar and Bistro, offering a cozy atmosphere with bar/lounge and alfresco dining options.
Convenience and Comfort: Benefit from amenities such as complimentary Wi-Fi, a 24-hour business center, and designer toiletries for a convenient and comfortable stay.
Book your stay at Hotel Indigo WACO - BAYLOR, an IHG Hotel, centrally located in Waco, minutes away from major attractions like Magnolia Market at the Silos and Baylor University.

Important information:

  • Up to 3 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • A car is not required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ACT

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • General

    Cashless transactions are available

See all policies

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 167 reviews
Cleanliness: 8.45
Service: 9.95
Location: 9.45
Room Quality: 8.95
Amenities: 9.45
Value for Money: 8.45
Food and Beverage: 9.45
Overall Experience: 9.45
M
Melissa
10
Pros:

The rooms are large. Bathrooms are well appointed and large - although the lighting in the bathroom was sub- par.

2025-10-12 • via Nuitee
R
Roger
10
Pros:

clean room and friendly staff. food was great

2025-10-12 • via Nuitee
B
Bettina
10
Pros:

Staff checked in on us via text. They were helpful with storing luggage before the room was ready. Room was clean upon arrival.

2025-10-09 • via Nuitee
K
Keith
10
Pros:

Great hotel

2025-10-08 • via Nuitee
A
Amanda
10
Pros:

Perfect location and very clean hotel!

2025-09-22 • via Nuitee
K
KARLTON • partner
10
Pros:

Location

2025-09-16 • via Nuitee
J
Joy
10
Pros:

Nice clean place

2025-09-16 • via Nuitee
A
April • family
10
Pros:

The property itself was beautiful. The room was very clean and had nice furnishings. It was so conveniently located! We walked everywhere and felt safe. We will stay here again!

2025-09-14 • via Nuitee
C
Christopher
10
Pros:

Clean rooms and a beautiful property. The restaurant was fabulous

2025-09-01 • via Nuitee
S
Sayrah
10
5 stars!
Pros:

This hotel was pristine! Front desk was kind and helpful. Restaurant/bar downstairs was amazing! Food was delicious! Drinks made perfectly! Our room was bigger than we’d expected. The bed was comfortable! Everything was nice and clean. Would absolutely come back to this hotel!

2025-08-28 • via Nuitee
J
Jennifer • friends
10
Pros:

Super clean hotel and cute! Nice rooms, huge shower, cold ac, and super cute pool area.

2025-08-25 • via Nuitee
S
Suzette • family
10
Pros:

Nice and peaceful

2025-08-24 • via Nuitee
J
Jennifer
10
Pros:

Clean and great location

2025-08-20 • via Nuitee
D
David
6
Pros:

Our stay was negatively impact by a very strong odor of marijuana that filtered up to our room from the room below. When we called the front desk, the management felt they were appeasing us by assuring us they would clean the room where the marijuana was being consumed. That did nothing for the terrible smell we had to endure.

2025-08-20 • via Nuitee
D
David • family
6
Pros:

Very disappointed in this hotel. The day we got there the door to the bedroom of our suite locked automatically locking me the room. Thankfully someone was in the living room and got me out. Lock was broken! Bathroom door wouldn’t close. Never enough towels. Had a beautiful balcony which is why I chose a suite. Couldn’t sit on it because of the bird poop everywhere! Told the desk about these problems the day we got there and nothing was done. This hotel was very expensive and I feel like we did not get what we paid for!!! The food at the restaurant was excellent.

2025-08-19 • via Nuitee
P
Phillip
10
Pros:

Very convenient, easy in and out regarding parking and check-in. Very clean and quiet.

2025-08-14 • via Nuitee
B
Brian
10
Pros:

A great place to stay in Waco near Baylor.

2025-08-11 • via Nuitee
H
Holly
10
Hats off to a wonderful staff!
Pros:

We had a wonderful stay at Hotel Indigo. The room was clean and comfortable, and the hotel was very sleek and modern. The entire staff was extremely friendly and welcoming. Thank you for making our weekend in Waco so enjoyable.

2025-08-10 • via Nuitee
B
Bianca
8
Pros:

Lovely place. Felt safe. Clean and friendly staff.

2025-08-09 • via Nuitee
H
Harry
10
Pros:

Tremendous hotel

2025-08-04 • via Nuitee