HUP

Hotels
•
Carlton Hotel Collection
8.5 (1468 reviews)
Arkweg 3-17 , Mierlo , nl

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Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Variety of activities for families
Cons:
Cleanliness issues
Food quality needs improvement

Categories

Cleanliness
6.64
There were complaints about cleanliness, including a musty smell in the room.
Service
9.61
The staff is friendly and polite, willing to help when needed.
Location
9.15
Convenient for families and various activities.
Room Quality
8.6
The rooms were well-decorated and comfortable.
Amenities
9.13
The facilities offered varied opportunities for sports and relaxation.
Value for Money
9.09
General sentiment suggests it provides good value, though some food quality issues were noted.
Food and Beverage
6.64
Food quality was poor on several occasions, with specific complaints about breakfast offerings.
Overall Experience
9.11
General enjoyment of stay and activities, making it a good option for families.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:10

Property Description

Indulge in Luxury at HUP Hotel

Leisure Center Extravaganza: Immerse yourself in the largest hotel leisure center in Europe, boasting an indoor pool, wellness facilities, and even a bowling alley.

Sporty Comfort in Every Room: Enjoy satellite TV, work desk, and tea/coffee facilities in each room, all adorned with the vibrant and sporty ambiance of HUP.

Unique Offerings and Culinary Delights: From conference rooms with ping pong tables to the à la carte cuisine at Restaurant HUP EET, every aspect of your stay promises exclusivity and enjoyment.

Ready to experience the ultimate blend of leisure and luxury at HUP Hotel? Book now and make unforgettable memories!

Important information:

Please note that swimwear is compulsory in the swimming pool, except on Wednesday evenings when swimwear is not allowed.

Please note that swimwear is not allowed in the saunas.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EIN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 6 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 20 per person per night when using an available cot.
    Children from 3 years old to 12 years old stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1468 reviews
Cleanliness: 6.64
Service: 9.61
Location: 9.15
Room Quality: 8.6
Amenities: 9.13
Value for Money: 9.09
Food and Beverage: 6.64
Overall Experience: 9.11
E
Epiphany • family_with_children • nl
7
Pros:

Activiteiten

Cons:

Bed kussens en zwembad

2026-02-11 • via Nuitee
A
Abdelkader • family_with_children • fr
9
2026-02-08 • via Nuitee
J
Justine • solo_traveller • be
10
Pros:

Établissement kids friendly plus qu'au top

2026-01-30 • via Nuitee
D
Danielle • solo_traveller • nl
7
2026-01-27 • via Nuitee
M
MS304 • solo_traveller • de
9
2026-01-26 • via Nuitee
K
kaoutar • family_with_children • nl
10
Pros:

It’s a paradise for kids

2026-01-26 • via Nuitee
K
Kus.. • extended_group • be
8
Pros:

1日中スポーツもでき、隣接のモンキータウンも無料で利用できて、子供たちはとても喜んでいた。
部屋も快適だった。

Cons:

丁度ヴァカンス時期だった為か、やりたいスポーツが中々できなかったのが、少し残念だった。
レストランの予約もヴァカンス時期だからか、予約が取れず、残念だった。
でも対応してくれたレストランの女性がとても親切だったので、嫌な思いをせずカフェのほうで食事をとることができた。

2026-01-26 • via Nuitee
V
Veronika • family_with_children • nl
10
Thank you, HUP!
Pros:

Our whole family really loved our stay at the hotel, and we would love to come back again.
Our child enjoyed the swimming pool, my husband loved all the sports activities, and I especially enjoyed the bowling and the beautiful room.
It felt like we had stepped into a celebration — everything was truly magical.

Cons:

There was an indoor tennis court available, but it was often fully booked, with long waiting times and very limited playing time.
We would have loved to have more opportunities to enjoy playing tennis.

2026-01-26 • via Nuitee
F
Farina • solo_traveller • nl
9
Pros:

Grootte van de kamer, aparte airco unit (niet centraal geregeld), het ontbijt en vriendelijk personeel.

Cons:

Het bad heeft een erg hoge instap. De wc voelde gepropt tussen bad en muur.

2026-01-25 • via Nuitee
E
Erik • extended_group • be
10
Pros:

We waren met onze kleinzoon van 9 jaar en die heeft zich geen moment verveeld. Er is daar vanalles wat hij kan doen. En allemaal gratis.Wel jammer dat de voetbalmuur stuk was, 1 van zijn lievelings bezigheden.

Cons:

De ontbijt rook naar koken en toen we buiten gingen hadden onze kleren dezelfde geur, was niet echt aangenaam.

2026-01-24 • via Nuitee
F
Flavia • family_with_children • nl
8
We komen graag weer
Pros:

Alles goed

Cons:

Bedden en er hangt een zure niet goed schoongemaakte lucht bij de bar

2026-01-22 • via Nuitee
A
Anne • couple • be
7
Pros:

Sportmogelijkheden.

Cons:

Bij incheck geen informatie gekregen van kostprijs parkeren. Bij navraag bleek alles in orde, bij uitchecken plots nog restant te betalen. Slechte bowlingbaan nummer 9, stuiterende ballen.

2026-01-19 • via Nuitee
K
Kim • couple • nl
8
Prima
Pros:

Ontbijt was goed! Genoeg keus. Kamers prima, bedden wel wat hard. Kit in de badkamers hadden wat schimmel maar douch was fijn. Bad snel vol. Faciliteiten genoeg voor een lang weekend.

2026-01-19 • via Nuitee
A
Anna • family_with_children • pl
10
2026-01-19 • via Nuitee
N
Numa • couple • nl
9
bellissimo ma NO HUP grill
Pros:

Tante cose da fare, bellissima palestra e bella piscina. Campo da badminton e basket erano anche bellissimi. Molte attività gratuite e l’hotel era molto carino. Stanza pulita e carina però niente di troppo elegante, molto sportiva. Bagno e letto puliti. Staff molto gentile. Colazione molto abbondante ovviamente a livello di colazioni più americane e inglesi, molte cose salate. Però molti succhi diversi, cereali diversi, yoghurt e appunto un sacco di cose salate.

Cons:

L’unica cosa orribile è stato il HUP grill. Lo sconsiglio assolutamente, cibo di una qualità pessima, carne vecchia e troppo salata. Speziata al massimo, pochissima scelta al buffet. Tutto questo per €37,50 a persona bevande escluse. Ci siamo mangiati 2 cose al massimo. Veramente cena orribile non la consiglio proprio. La cena al diner non l’ho provata quindi su questo non posso dire niente.

2026-01-19 • via Nuitee
C
CARLA • extended_group • br
10
2026-01-19 • via Nuitee
S
Susanna • family_with_children • nl
8
Leuk hotel voor een actief weekendje weg met gezin/vrienden...
Pros:

Vele sportactiviteiten

Cons:

De kinderen wilden graag basketballen, maar het veld wordt gedeeld met de voetballers. De volgende ochtend gingen ze om 7u basketballen, in de hoop dat niet het hele veld al ingenomen was door voetballers. Ze konden heel even basketballen en moesten er toen helaas uit voor de schoonmakers... begrijpelijk, maar jammer dat er weinig tijd was om lekker te basketballen.

2026-01-19 • via Nuitee
F
Flávia • couple • pt
9
2026-01-19 • via Nuitee
R
Ranim • couple • nl
9
Pros:

Top verblijf gehad.
Veel activiteiten en mogelijkheden om ons te vermaken.
Ontbijt was geweldig, lounge was comfortable
Vriendelijke staf.

Cons:

Er was geen genoeg uitleg gegeven tijdens het inchecken over bepaalde afspraken oa;
Tijd van het ontbijt , wat is inbegrepen in ons arrangement bijvoorbeeld monkey town , zwemmen, jumppen
Iedereen was vriendelijk te beantwoorden als je vraagt maar het had fijn geweest als alles duidelijk was.

2026-01-19 • via Nuitee
F
Florentina • family_with_children • gb
10
A great experience
Pros:

I was really pleased with the accommodation and with the way that the stuff treated us.
They have many kids activities and areas where they can play and entertain.
I will definitely come back if I'll go in the area. I truly recommend it!!!

2026-01-15 • via Nuitee