HUP

Hotels
•
Carlton Hotel Collection
8.5 (1568 reviews)
Arkweg 3-17 , Mierlo , nl

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Variety of activities for families
Cons:
Cleanliness issues
Food quality needs improvement

Categories

Cleanliness
6.64
There were complaints about cleanliness, including a musty smell in the room.
Service
9.61
The staff is friendly and polite, willing to help when needed.
Location
9.15
Convenient for families and various activities.
Room Quality
8.6
The rooms were well-decorated and comfortable.
Amenities
9.13
The facilities offered varied opportunities for sports and relaxation.
Value for Money
9.09
General sentiment suggests it provides good value, though some food quality issues were noted.
Food and Beverage
6.64
Food quality was poor on several occasions, with specific complaints about breakfast offerings.
Overall Experience
9.11
General enjoyment of stay and activities, making it a good option for families.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:10

Property Description

Indulge in Luxury at HUP Hotel

Leisure Center Extravaganza: Immerse yourself in the largest hotel leisure center in Europe, boasting an indoor pool, wellness facilities, and even a bowling alley.

Sporty Comfort in Every Room: Enjoy satellite TV, work desk, and tea/coffee facilities in each room, all adorned with the vibrant and sporty ambiance of HUP.

Unique Offerings and Culinary Delights: From conference rooms with ping pong tables to the à la carte cuisine at Restaurant HUP EET, every aspect of your stay promises exclusivity and enjoyment.

Ready to experience the ultimate blend of leisure and luxury at HUP Hotel? Book now and make unforgettable memories!

Important information:

Please note that swimwear is compulsory in the swimming pool, except on Wednesday evenings when swimwear is not allowed.

Please note that swimwear is not allowed in the saunas.

Free entrance to over 25 sport- and play facilities at indoor speelparadijs Monkey TownGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EIN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 6 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 20 per person per night when using an available cot.
    Children from 3 years old to 12 years old stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1568 reviews
Cleanliness: 6.64
Service: 9.61
Location: 9.15
Room Quality: 8.6
Amenities: 9.13
Value for Money: 9.09
Food and Beverage: 6.64
Overall Experience: 9.11
S
Steven • family_with_children • be
8
Heel leuk met gezin! We komen terug!
Pros:

Locatie, kwaliteit van verblijf

2026-06-27 • via Nuitee
D
DJM • solo_traveller • nl
8
Pros:

Alle faciliteiten voor kinderen

Cons:

Te zacht bed en herrie op de gang na 22.00
Logisch wanneer er veel kinderen zijn maar spanbanden op de muren lokt toch het eea uit

2026-06-26 • via Nuitee
S
Susan • family_with_children • nl
9
2026-06-23 • via Nuitee
S
Sabrina • family_with_children • nl
7
Matig. Had er meer van verwacht. Ben na een nacht volledig overprikkeld doordat het hele hotel voelt als een binnenspeel
Pros:

Leuke en voldoende activiteiten voor de kinderen. Lekker vrij spelen en bewegen wanneer je wilt. Zwembad tot laat open. Qua activiteiten dus alleen maar plus punten. Eten en service was ook erg goed

Cons:

Veel te warm. De kamers hebben airco wat goed is maar in het restaurant, ontvangst ruimte en sportfaciliteiten was het echt te warm. Verder veel rond rennende en gillende kinderen. Uiteraard begrijpelijk want het is leuk voor kinderen maar het was fijn geweest om in het hotel zelf wat meer rust te ervaren op de gang en savonds.

Verder waren de bedden matig en kussen erg plat. Dekbedden voelde erg syntetisch. De kamers zijn vernieuwd maar niet op heel hoog niveau afgewerkt. Sanitair was basic en slecht onderhouden

2026-06-22 • via Nuitee
G
Gülay • family_with_children • de
8
Ein schöner, sportlicher Aufenthalt ;)
Pros:

Die Vielfalt an Aktivitäten war super, es war für jeden was dabei!
Das Frühstücksbuffet war reichhaltig, lecker und es wurde immer frisch nachgefüllt!

Cons:

Das Schwimmbad haben wir nur 1x genutzt, da dieses uns eher weniger gefiel. Es wäre noch einladender gewesen, gäbe es noch einen Außenpool. Gerade bei wärmeren Temperaturen.

2026-06-22 • via Nuitee
J
Johannes • family_with_children • de
6
2026-06-22 • via Nuitee
J
Judit • family_with_children • nl
7
It was OK but to my opinion overpriced.
Pros:

Fun for the kids

Cons:

It was very busy and the common areas are dark and noisy.

2026-06-22 • via Nuitee
A
Astrid • family_with_children • nl
10
Fijn hotel, heerlijk om een weekend te verblijven
Pros:

Veel activiteiten te doen, mooi hotel

Cons:

Niets

2026-06-21 • via Nuitee
M
miranda • solo_traveller • nl
9
2026-06-21 • via Nuitee
M
me • solo_traveller • nl
9
2026-06-19 • via Nuitee
K
Koen • extended_group • be
9
2026-06-15 • via Nuitee
T
Tiziano • solo_traveller • it
8
Giorni passati in allegria
Pros:

La possibilità di fare attività fisica in svariati modi

Cons:

Avrei preferito avere la doccia al posto della vasca da bagno

2026-06-14 • via Nuitee
R
Richard • extended_group • nl
10
2026-06-14 • via Nuitee
V
Verena • couple • nl
8
2026-06-14 • via Nuitee
V
Vanhamme • solo_traveller • be
8
Pros:

Vraiment généralement tout.

Cons:

Nourriture, pas mauvais, mais pas incroyable.
Le bruit à l'extérieur de l'hôtel. Je ne sais pas s'il y avait un événement spécial, mais cela rigolait, discutait et mettait de la musique toute la nuit.

2026-06-14 • via Nuitee
K
Koen • solo_traveller • nl
9
2026-06-14 • via Nuitee
J
Jetske • solo_traveller • nl
8
2026-06-11 • via Nuitee
M
Matthieu • extended_group • be
9
Aangename verrassing
Pros:

Zeer uitgebreid en verzorgd ontbijt (verse pannenkoekjes!), zeer vriendelijk personeel, uitgebreide faciliteiten met o.a. zeer goede sauna. Leuk dat deze faciliteiten vrij laat open zijn (zeker omdat wij overdag in Eindhoven waren voor het werk).

Cons:

Locatie is natuurlijk niet zo top (maar met de wagen geen probleem), extra kosten voor parking bij overnachting (maar overdag niet, terwijl de parking overdag vol is en 's nachts leeg). De bar zou standaard iets langer open mogen zijn dan de faciliteiten.

2026-06-10 • via Nuitee
D
Dune84 • family_with_children • nl
10
Wonderful active weekend
Pros:

Everything was very nice. Uniqe hotel, we stayed inside all the time as there are so many things to do, ofcourse if you keen on sports :) Breakfast was very good, restaurant as well.

2026-06-09 • via Nuitee
U
Ursula • solo_traveller • de
8
2026-06-07 • via Nuitee