HUP

Hotels
Carlton Hotel Collection
8.5 (1476 reviews)
Arkweg 3-17 , Mierlo , nl

Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Variety of activities for families
Cons:
Cleanliness issues
Food quality needs improvement

Categories

Cleanliness
6.64
There were complaints about cleanliness, including a musty smell in the room.
Service
9.61
The staff is friendly and polite, willing to help when needed.
Location
9.15
Convenient for families and various activities.
Room Quality
8.6
The rooms were well-decorated and comfortable.
Amenities
9.13
The facilities offered varied opportunities for sports and relaxation.
Value for Money
9.09
General sentiment suggests it provides good value, though some food quality issues were noted.
Food and Beverage
6.64
Food quality was poor on several occasions, with specific complaints about breakfast offerings.
Overall Experience
9.11
General enjoyment of stay and activities, making it a good option for families.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:10

Property Description

Indulge in Luxury at HUP Hotel

Leisure Center Extravaganza: Immerse yourself in the largest hotel leisure center in Europe, boasting an indoor pool, wellness facilities, and even a bowling alley.

Sporty Comfort in Every Room: Enjoy satellite TV, work desk, and tea/coffee facilities in each room, all adorned with the vibrant and sporty ambiance of HUP.

Unique Offerings and Culinary Delights: From conference rooms with ping pong tables to the à la carte cuisine at Restaurant HUP EET, every aspect of your stay promises exclusivity and enjoyment.

Ready to experience the ultimate blend of leisure and luxury at HUP Hotel? Book now and make unforgettable memories!

Important information:

Please note that swimwear is compulsory in the swimming pool, except on Wednesday evenings when swimwear is not allowed.

Please note that swimwear is not allowed in the saunas.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EIN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 6 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 20 per person per night when using an available cot.
    Children from 3 years old to 12 years old stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1476 reviews
Cleanliness: 6.64
Service: 9.61
Location: 9.15
Room Quality: 8.6
Amenities: 9.13
Value for Money: 9.09
Food and Beverage: 6.64
Overall Experience: 9.11
R
René solo_traveller nl
9
2026-04-17 via Nuitee
A
ANSHUL solo_traveller es
6
Pros:

Sports amenities, Bar Food

Cons:

The room didn't have slippers, Kit etc. Same breakfast menu all day.

2026-04-17 via Nuitee
J
Johanna family_with_children nl
10
2026-04-16 via Nuitee
B
Bert family_with_children be
9
Een kinderparadijs
Pros:

Grote kamers, goede bedden, lekker ontbijt. Heel veel activiteiten voor kinderen.

2026-04-16 via Nuitee
F
Filippo Benvenuti solo_traveller it
10
2026-04-14 via Nuitee
P
Patricia family_with_children lu
9
2026-04-13 via Nuitee
O
Olaf family_with_children de
9
Tolles Hotel
Pros:

Das beste Sporthotel, das ich kenne. Viele Sportplätze und Möglichkeiten. Großes Hotel.

Cons:

Einchecken und Benutzung der Sportmöglichkeiten erst ab 15.00 Uhr. Das ist zu spät

2026-04-11 via Nuitee
E
Esmeralda family_with_children nl
8
2026-04-10 via Nuitee
D
Dennis extended_group de
7
2026-04-10 via Nuitee
S
Sascha family_with_children de
8
2026-04-10 via Nuitee
A
Arbnore family_with_children de
10
2026-04-08 via Nuitee
B
Batuhan family_with_children nl
7
2026-04-06 via Nuitee
A
Agnieszka extended_group pl
6
Pros:

Atrakcje dla dzieci takie jak monkytown oraz basen. Jedzenie dobre . Obsługa bardzo dobra oraz pomocna.

Cons:

Zapach potu w każdym pomieszczeniu między innymi w windach w basenie z kulkami bądz też w pokojach . Woda która zmienia sama temperaturę z chłodnej nagle staje się gorąca . Brak ręczników na basenie oraz klucza do szafek .

2026-04-06 via Nuitee
K
Kimon family_with_children nl
10
Amazing stay. 10/10
Pros:

Amazing amenities

2026-04-06 via Nuitee
A
Adrian couple ro
6
2026-04-06 via Nuitee
B
Bianca family_with_children nl
2
Niet fijn
Pros:

De glijbaan

Cons:

Kwaliteit van eten
Niet gasten komen ook naar hup om te sporten, alles was vaak vol zelfs buiten het hoogseizoen
Kamers waren stoffig
Voor de ingang gingen mensen massaal roken
Weinig toezicht op kinderen, sommige gingen zelfs op de pooltafel staan en spelen
Je krijgt maar tot 12:00 de tijd de volgende dag om gebruik te maken van de faciliteiten
Bowlen kost je ook nog een extra geld
In restauant stonk het heel erg bij ontbijt vanwege aangebrande pannenkoeken. Geen ventilatie

2026-04-04 via Nuitee
M
Marc solo_traveller nl
5
In en uitchecken zonder iemand te spreken zo slecht
Pros:

Fitness

Cons:

Totaal geen persoonlijke aandacht

2026-04-04 via Nuitee
F
Freek family_with_children nl
8
Pros:

Leuk voor kinderen. Zoveel te doen dat je hotel niet uit hoeft.

Cons:

Buiten de rookplek zit precies onder de hotelkamers. Tot 1:30 in de nacht continue mensen daar roken met veel overlast. Beter die plek ergens anders maken

2026-03-30 via Nuitee
S
Sigrid family_with_children be
6
Leuk
Pros:

Het grote aanbod aan sportfaciliteiten en de bowling

Cons:

Onze kamer was voor drie en het veldbedje had een heel slechte en te dunne matras.

2026-03-29 via Nuitee
H
Hans solo_traveller nl
8
Leuk hotel voor kinderen en sport
Pros:

Mooi hotel en gezellige ontvangst! Sport interieur was leuk

2026-03-29 via Nuitee