Sandman Signature Edmonton South Hotel

Hotels
•
Sandman Hotel Group
8.5 (1058 reviews)
10111 Ellerslie Road Southwest , Edmonton , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable suite
Well-equipped room
Jacuzzi
Cons:
Unclean conditions
Old mattress
Lack of amenities
Inadequate TV options

Categories

Cleanliness
7.08
Concerns about dirtiness and old mattress; needs improvement.
Service
9.05
Staff were friendly and accommodating.
Location
9.59
Great location, close to amenities.
Room Quality
8.04
Mixed reviews on room comfort and amenities; some concerns about mattress firmness.
Amenities
8.57
Enjoyable amenities like the jacuzzi and strong jets; some minor issues with coffee and TV.
Value for Money
8.03
Good price but considering complaints about cleanliness, value might be questioned.
Food and Beverage
9.08
Attached restaurant was enjoyed; the food experience was satisfactory.
Overall Experience
8.55
Overall stay was comfortable with some key drawbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:58

Property Description

Luxurious Amenities and Convenient Features

Indoor Pool and Free Wi-Fi

Business Center and On-Site Dining Options

To experience the ultimate comfort and convenience during your stay in Edmonton, look no further than the Sandman Signature Edmonton South Hotel. Nestled just 13.6 km from the University of Alberta, this hotel offers a perfect blend of luxury and practicality. Each room is equipped with modern amenities such as free Wi-Fi, a flat-screen cable TV, microwave, and refrigerator. Unwind in the indoor pool, stay productive at the business center, and savor delicious meals at the on-site dining options. Whether you're visiting for business or leisure, this hotel caters to all your needs seamlessly. Book now for an unforgettable stay!

Important information:

Please note that parking is only free for registered guests.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YEG

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.5
Based on 1058 reviews
Cleanliness: 7.08
Service: 9.05
Location: 9.59
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.03
Food and Beverage: 9.08
Overall Experience: 8.55
N
Nickolas • solo_traveller • ca
1
had to burn fuel all night to stay warm in my truck
Pros:

wasnt able to use debit for deposit.... paid 200$ for a room and slept in my truck i the parking lot. front desk employee basically gave no options besides call booking.... very disapointing

Cons:

treatment and options

2026-04-10 • via Nuitee
D
Dana • family_with_children • ca
7
2026-04-09 • via Nuitee
R
Ryan • solo_traveller • ca
10
Pros:

Very friendly staff!

2026-04-06 • via Nuitee
S
Sarah • family_with_children • ca
9
2026-04-05 • via Nuitee
T
Tierra • family_with_children • ca
8
2026-04-02 • via Nuitee
S
Sudish • solo_traveller • ca
10
2026-03-28 • via Nuitee
J
James • family_with_children • au
10
Family hoilday
Pros:

Extremely friendly staff.

2026-03-28 • via Nuitee
A
Arielle • family_with_children • ca
9
2026-03-25 • via Nuitee
N
neneng • couple • ca
8
very good
Pros:

close to my work

Cons:

nothing

2026-03-24 • via Nuitee
J
James • family_with_children • ca
7
Pros:

The extras the small things such as the sewing kit and the dishwasher tablets available for easy cleanup of the unit

Cons:

The closer a person looked the dirtier things looked countertops in the bathroom streaks in the mirrors little things but it is the little things that matter

2026-03-22 • via Nuitee
P
peng • couple • ca
1
2026-03-13 • via Nuitee
D
Duane • couple • ca
5
Ok
Pros:

Location

Cons:

Bed mattress

2026-02-28 • via Nuitee
E
Edwardson • couple • ca
8
2026-02-14 • via Nuitee
A
Anne • solo_traveller • ca
10
It was a great stay! I was stuck in town due to weather conditions, and the staff was lovely and accomodating.
Pros:

The staff were lovely and kind - and it had everything it needed.

2026-01-24 • via Nuitee
N
Nick • solo_traveller • ca
10
2026-01-23 • via Nuitee
C
Caitlin • extended_group • ca
10
Clean and comfortable
Pros:

The hotel is new and the rooms were very clean and comfortable. The price was great and we had an enjoyable stay.
The staff were really friendly at check in.

2026-01-20 • via Nuitee
P
Pam • family_with_children • ca
5
I liked the price and location
Pros:

Staff at Denny's were the friendliest I've ever experienced.
Liked the couch in the room.

Cons:

Bathroom needs a renovation.
We were by the ice machine and someone was getting lots of ice in the night.

2026-01-20 • via Nuitee
B
Bambot • couple • us
1
Cons:

Scott Mackay – Sandman Hotel Edmonton South
This review is written with great reluctance, as I am a long-standing and loyal client of Sandman Hotels and a Genius member on Booking.com, in addition to managing company accounts that list Sandman as a preferred hotel. I am also a very busy professional, and it takes a lot for me to publicly document an experience like this.
However, the behavior displayed by Scott Mackay (Supervisor/Manager at Sandman Hotel Edmonton South) was completely unacceptable.
Mr. Mackay was rude, unprofessional, dismissive, and demonstrated a shocking lack of empathy toward paying guests. His conduct was deeply insensitive, especially given the severe weather conditions and the fact that this stay coincided with a client’s birthday, which instead turned into a distressing experience.
Without any attempt at dialogue, flexibility, or customer care, a reservation was cancelled directly in front of the client, with no reasonable explanation and no effort to provide a solution. When a deposit hold was proposed either via debit or cash, it was flatly refused, accompanied by a condescending attitude and hostile demeanor.
At no point did Mr. Mackay behave as someone who understands hospitality, customer service, or basic human decency. His actions showed zero empathy, zero professionalism, and complete disregard for client relationships. No business owner or leader would knowingly treat guests in this manner.
Employees like this directly damage a company’s reputation and revenue. While my individual bookings may seem insignificant to him, the hundreds of bookings made through myself, my team, and my professional network are not insignificant to the owners who entrust their brand to front-line leadership.
This review is not emotional, exaggerated, or biased, it is factual and honest. What occurred was unacceptable. Guests should never be treated in such an inhumane and disrespectful manner.

2026-01-20 • via Nuitee
J
James • solo_traveller • ca
8
2026-01-20 • via Nuitee
A
Andrew • extended_group • ca
7
Good hotel with lots of parking and comfortable beds in a decent location for car travelers.
Pros:

Comftorable beds, soft and firm pillows on the beds for different sleepers, friendly and helpful staff. Easy access to downtown. AC was powerful and was controlled via. thermostat.

Cons:

No complimentary breakfast, shower was finnicky to use and controls were loose. Nearest businesses are 5 to 10 minutes away by walking, might be hard for some to leave the hotel without transport.

2026-01-19 • via Nuitee