The Toren Amsterdam, by The Pavilions

Hotels
8.9 (1495 reviews)
Keizersgracht 164 , Amsterdam , nl

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Great staff
Excellent location
Nice breakfast
Cons:
Small room size
Odors in some rooms

Categories

Cleanliness
8.4
Some guests noted odors in rooms and issues with maintenance.
Service
9.4
Staff were consistently noted as friendly and helpful.
Location
9.4
Great location mentioned multiple times by guests.
Room Quality
8.4
Rooms were comfortable but some felt small and had maintenance issues.
Amenities
8.9
General amenities were appreciated, though some facilities had minor complaints.
Value for Money
8.4
Some guests felt it was expensive for what was offered.
Food and Beverage
8.9
Breakfast was highlighted positively.
Overall Experience
9.4
Guests had mostly positive experiences overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:15

Property Description

Luxurious Accommodation Along Keizersgracht Canal
The Pavilions Amsterdam, The Toren offers elegant rooms with flat-screen TVs and classic decorations, just steps away from the Anne Frank House.

Charming Rooms with Classic Decor
Each air-conditioned room features an en suite bathroom with a bathtub, chandeliers, and ceiling paintings. Guests can also enjoy tea/coffee making facilities and a complimentary mini bar.

Delightful Breakfast and Trendy Bar
Start your day with a delightful breakfast buffet in the elegant breakfast room overlooking the Keizersgracht. Unwind at the trendy hotel bar with refreshing drinks throughout the day.

Experience luxury and charm at The Pavilions Amsterdam, The Toren. Book your stay now for an unforgettable Amsterdam experience.

Important information:

The credit card that has been used to book a nonrefundable rate, will be charged on the day of booking and needs to be presented upon check-in. In case the credit card owner is not traveling with you, an online payment link will be sent to prepay your stay.

Please note that the hotel pre-authorizes your credit card with the amount for the first night, 8 days prior to arrival. This is not a payment and this only applies to flexible rates.

The hotel will sent you a secure online payment link for the payment of your Non-Refundable reservation. We kindly request you to fulfill the payment within 24 hours.

Parking in Amsterdam is challenging, there are parking garages near to the hotel or a valet service is possible to arrange upon request. Charges are applicable. Please contact the hotel ahead of time for information

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.9
Based on 1495 reviews
Cleanliness: 8.4
Service: 9.4
Location: 9.4
Room Quality: 8.4
Amenities: 8.9
Value for Money: 8.4
Food and Beverage: 8.9
Overall Experience: 9.4
T
Thomas • solo_traveller • gb
10
2026-02-13 • via Nuitee
S
Stefan • couple • de
9
2026-02-12 • via Nuitee
G
Georg • extended_group • at
9
2026-02-12 • via Nuitee
A
Abdullah • couple • sa
9
2026-02-11 • via Nuitee
A
Arason • family_with_children • is
10
Awesome location
Pros:

How private our room was, the staff was nice, bed was good.

2026-02-10 • via Nuitee
N
Natalia • couple • de
10
2026-02-10 • via Nuitee
J
Jan • family_with_children • us
9
Pros:

The Staff was so friendly and helpful.

2026-02-10 • via Nuitee
K
kristoftsjoen • family_with_children • be
8
Amsterdam zien doe je hier > Goede ligging en toch heel rustig
Pros:

Goede ligging met alle belangrijke hot spots in Amsterdam op wandelafstand. Makkelijk te bereiken en parkeren in de buurt in de ondergrondse Qparks.

2026-02-09 • via Nuitee
H
Henry • couple • gb
9
Would definitely return
Pros:

Bedroom and facilities fantastic but rather a high step from sleeping area to jacuzzi area.

Cons:

Although there was no limit to breakfast it all had to be ordered and brought = a buffet facility would have been preferable

2026-02-09 • via Nuitee
C
Claude • couple • fr
9
Pros:

L’emplacement, la gentillesse du personnel

Cons:

La température un peu fraîche

2026-02-08 • via Nuitee
A
alexandros • couple • gr
10
I ll be back for sure
Pros:

The behaviour of the employees

2026-01-31 • via Nuitee
J
Javier • family_with_children • es
10
2026-01-30 • via Nuitee
N
Nicola • extended_group • au
10
Beautiful accommodation in beautiful Amsterdam.
Pros:

the decor of the rooms was beautiful old worldly. Luxury bedding and small touches of personal service. Complimentary mini bar and a great cocktail bar near the entrance. Thank you for being a great accommodation.

2026-01-29 • via Nuitee
T
Thomas • couple • us
8
Cozy, friendly accommodations in a convenient location
Pros:

Location, uniqueness, the bar/dining area, the staff, including the bar tender

Cons:

Coming from the United States, some of the amenities like the coffee maker and jacuzzi tub were a little difficult to operate at first. Written instructions would have been helpful.

2026-01-28 • via Nuitee
T
Tom • couple • de
10
2026-01-26 • via Nuitee
M
Mogador Oasis • family_with_children • ma
10
A refaire !
Pros:

Tout était parfait

Cons:

Rien

2026-01-23 • via Nuitee
M
Marcel1111 • couple • nl
8
2026-01-21 • via Nuitee
A
Alexander • family_with_children • de
10
2026-01-20 • via Nuitee
V
Vincent • family_with_children • be
10
Tout était parfait
Pros:

Tout était parfait

Cons:

Rien

2026-01-20 • via Nuitee
N
Nicola • couple • gb
9
2026-01-20 • via Nuitee