Hotel Agustos Urubamba

Hotels
8.7 (64 reviews)
Calle Pacaycalle, s/nº , Urubamba , pe

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful gardens
Spacious rooms
Good location
Cons:
Limited breakfast options
Issues with bed comfort
Some cleanliness concerns

Categories

Cleanliness
8.19
General comments on room cleanliness were positive, but a few mentions of issues like inconsistent cleanliness.
Service
9.16
The staff is described as very friendly and helpful, indicating a strong service level.
Location
9.2
Multiple reviews highlight the location as convenient and peaceful, allowing for easy access while avoiding noise.
Room Quality
8.65
Rooms are noted for their spaciousness and comfort, though some mention issues with bed comfort.
Amenities
8.68
Amenities like gardens and facilities are generally appreciated, but some guests desire more dining options.
Value for Money
8.64
Guests feel the hotel offers good value considering its location and facilities.
Food and Beverage
8.19
Breakfast options were generally described as good, but some felt the offerings could be more varied.
Overall Experience
8.86
The overall sentiment is mostly positive, with guests expressing satisfaction and willingness to recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:08

Property Description

Charming 3-Star Hotel in Urubamba

Serene Garden Oasis: Hotel Agustos Urubamba offers a tranquil escape with its lush garden, providing a peaceful retreat for guests to unwind.

Mountain-View Balconies: Each room features a private balcony overlooking the majestic mountains, allowing guests to start their day with breathtaking views.

Convenient Amenities: With free WiFi, airport transfers, and a 24-hour front desk, guests can enjoy a hassle-free stay at Hotel Agustos Urubamba.

Experience comfort and relaxation at Hotel Agustos Urubamba. Book now for an unforgettable getaway.

Important information:

Agustos Urubamba features a restaurant, bar, a shared lounge and garden in Urubamba. Featuring family rooms, this property also provides guests with a terrace. The accommodations provides a 24-hour front desk, room service and currency exchange for guests.

At the hotel, every room includes a wardrobe. At Agustos Urubamba each room is equipped with a desk, a flat-screen TV and a private bathroom.

Guests at the accommodations can enjoy a continental breakfast.

Popular points of interest near Agustos Urubamba include Nogalpampa Stadium, Main Square and Saint Peter Church. The nearest airport is Alejandro Velasco Astete International, 20 mi from the hotel, and the property offers a paid airport shuttle service.

According to local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional 10.50% tax. To be exempt from this 10.50% tax (VAT), a copy of your immigration card and passport must be presented. Please note that the tax rate will be 10.50%. Both documents are required for the tax exemption. Guests who cannot present both documents will be charged the tax. Foreign business travelers requiring a printed invoice will also be charged the additional 10.50%, regardless of the length of their stay in Peru. This tax is not automatically included in the total cost of the booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CUZ

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for US$20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.7
Based on 64 reviews
Cleanliness: 8.19
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.19
Overall Experience: 8.86
H
Heinz • couple • at
8
Geruhsamer Aufenthalt in einem sehr schönen und authentischen Ort im Heiligen Tal!
Pros:

Sehr schönes Zimmer und sehr ruhige Umgebung

Cons:

Unterkühltes Personal

2026-02-14 • via Nuitee
U
Ursula • couple • pe
10
Muy recomendable
Pros:

Desayuno delicioso y variado. Muy bien cuidados los jardines

Cons:

No había señal para la TV. Luego se solucionó

2026-01-19 • via Nuitee
S
Sarai • couple • hn
9
Pros:

Todo

2025-12-31 • via Nuitee
S
Sarai • couple • hn
10
Pros:

Me encantó el ambiente, la vista y la atención. Recomendado!

2025-12-26 • via Nuitee
H
Hong • couple • sg
9
2025-11-26 • via Nuitee
D
Djennana • couple • pe
9
Pros:

Los jardines espectaculares.

2025-11-25 • via Nuitee
I
Irene • couple • es
9
Pros:

La ubicación, cerca del centro de la ciudad para ir caminando, pero retirado del bullicio y ruido. El personal muy amable.

2025-11-04 • via Nuitee
M
Mirko • couple • pe
8
Pros:

Habitaciones amplias
Areas verdes
La ubicacion

Cons:

Mas opciones vegetarianas para el desayuno y separar lo vegetariano de lo carnivoro para evitar contaminacion cruzada

2025-10-31 • via Nuitee
S
sandra • couple • ar
9
Pros:

muy lindo hotel, hermoso jardín, buen desayuno, la habitación super grande, me encantó. Se come bien en el restaurant.

Cons:

nada

2025-10-19 • via Nuitee
N
Nigel • solo_traveller • gb
8
2025-10-14 • via Nuitee
H
Halima • couple • pe
8
Pros:

La ubicación

Cons:

Las camas muy duras y desayuno muy básico

2025-10-14 • via Nuitee
J
Juerg • family_with_children • ch
8
Schönes Hotel an guter Lage, hellhörige Zimmer
Pros:

Ruhige Lage, sehr schöner Garten.

Cons:

Viele Gäste verlassen das Hotel frühmorgens und das Personal beginnt auch sehr früh zu putzen. Die Zimmer sind sehr hellhörig und deshalb ist es nicht möglich etwas länger zu schlafen.

2025-09-29 • via Nuitee
N
Nelita • couple • pe
9
Excelente
Pros:

No alcanzamos al desayuno

Cons:

Si el horario del desayuno fuera hasta las 10:00 am

2025-09-19 • via Nuitee
L
Luciana • family_with_children • pe
10
Cómoda y agradable
Pros:

Habitaciones cómodas, los jardines son muy lindos, en general todas las instalaciones son muy buenas. Tienen juegos para pasar el rato.

2025-08-12 • via Nuitee
P
pablo_c17 • couple • es
8
Agradable, cumple con las expectativas
Pros:

El hotel cuenta con unos jardines preciosos donde poder descansar y relajarse.
El personal es muy amable.
El horario del restaurante para comer y cenar es de 14 a 21:30h ininterrumpidamente.
La habitación era muy amplia, con dos camas dobles.

Cons:

Las camas eran pequeñas (de largo) y las almohadas eran muy incómodas (eran tipo cojín).

2025-08-10 • via Nuitee
P
Pietro • couple • it
9
Pros:

Personale gentile, stanza pulita e molto grande. Posizione ottima, leggermente fuori dal centro (raggiungibile a piedi in 10 minuti) molto sikenziosa

Cons:

La colazione è un po' scarsa

2025-07-31 • via Nuitee
H
Heather • couple • us
9
Beautiful hotel with good location and breakfast.
Pros:

Quiet location only a 15-minute walk from Urubamba's Plaza de Armas. The grounds and gardens around the hotel are beautiful. The breakfast buffet is good but basic, with only a couple fruit and fruit juice options. The scrambled eggs are done well but the potatoes were undercooked. Wifi was strong throughout the property. The suite's jacuzzi was excellent and very comfortable for two people. I didn't try the restaurant or bar but in the evening there were people at both and they seemed happy.

Cons:

The furniture in the suite was odd and considering the room size seemed inadequate. The room felt empty and the printed flower photos on the walls were tacky.

2025-07-29 • via Nuitee
C
CRISTHI • couple • pe
10
HERMOSA ES MI TIERRA , PERU descansando en el Hotel Augustos Urubamba.
Pros:

* El servicio amable y pronto en Recepción, de Linda, Ronald
* La respuesta pronta de Pamela desde Lima
* La maravillosa atención del Chofer Ronald quien nos traslado ida y vuelta desde Cusco.
* Desayuno variado, saludable y el personal muy amable
* Las instalaciones, la vegetación, el olor a eucalipto
* Muy buena ubicación. Muy descansado y cerca a todo,

Cons:

* Las Tacitas para el Mate de Coca o Muña mas grandecitas.
* El mate de coca algo mas cargadito

2025-07-14 • via Nuitee
T
tom
10
Pros:

Lovely hotel and setting

2025-07-06 • via Nuitee
A
ASHADEE • friends
10
Pros:

Property landscaping is beautiful and well-maintained. Staff is very friendly. On-site restaurant is limited. Taxi service if not prearranged, may result in long waits.

2025-07-05 • via Nuitee