Hampton Inn & Suites Chattanooga Downtown

Hotels
•
Hampton Inn
9 (747 reviews)
400 Chestnut Street , Chattanooga , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Excellent staff service
Great location
Cons:
Breakfast could be better
Some noise issues
Renovations during stay

Categories

Cleanliness
8.58
Many reviews mention cleanliness positively, but some noted issues like the toilet needing better care.
Service
9.55
Several reviewers highlighted the helpfulness and friendliness of the staff.
Location
9.59
Consistently praised for its excellent location near attractions.
Room Quality
9.04
Overall solid room quality, though some noted noise issues.
Amenities
9.07
Amenities like the pool and gym were appreciated, despite some facilities being under renovation.
Value for Money
8.53
One review mentioned the price being high relative to the experience.
Food and Beverage
8.08
Breakfast service was mentioned as disappointing in some reviews.
Overall Experience
9.55
Many positive comments regarding overall enjoyment of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:17

Property Description

Convenient Location and Amenities
The ideally situated Hampton Inn & Suites Chattanooga/Downtown, less than a half mile from Tennessee Aquarium, features an outdoor pool and gym. Rooms offer cable TV with HBO and free Wi-Fi.

Comfortable Accommodations
Guest rooms provide desks and seating areas. They also include ironing facilities, hairdryers and coffee makers.

Great Services and Nearby Attractions
Chattanooga/Downtown Hampton Inn and Suites serves a breakfast buffet and offers guests a 24-hour business center and meeting facilities. The hotel is within a half mile of Creative Discovery Museum, Chattanooga Riverwalk, and Chattanooga Ghost Tours. Hampton Inn Chattanooga is one mile from the University of Tennessee at Chattanooga.

Book your stay at Hampton Inn & Suites Chattanooga/Downtown for a perfect blend of comfort and convenience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 18 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 747 reviews
Cleanliness: 8.58
Service: 9.55
Location: 9.59
Room Quality: 9.04
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 9.55
A
Angelo • solo_traveller • it
8
Pros:

Qualità prezzo

Cons:

Niente

2026-04-18 • via Nuitee
T
Teresa • solo_traveller • us
7
2026-04-15 • via Nuitee
A
Alisa • family_with_children • us
10
Everything was exceptional!
Pros:

The property was close to everything. The breakfast was nice, rooms were nice,the staff were nice! I have no complaints!

2026-04-13 • via Nuitee
S
Saul • solo_traveller • us
10
2026-04-11 • via Nuitee
• family_with_children • us
8
2026-04-09 • via Nuitee
V
Valerie • couple • us
9
2026-04-09 • via Nuitee
L
La'Trenda • family_with_children • us
10
IT WAS A GREAT EXPERIENCE AND I WILL BE STAYING THERE AGAIN.
Pros:

The staff was AMAZING and very professional. The facility was very clean and all the staff was polite and courteous, The breakfast was really good and the hotel was located in a very good place where there was really nice restaurants inn walking distance. I give them a 5 STAR!

Cons:

Nothing at all. There were NO complaints.

2026-04-09 • via Nuitee
K
Karen Jones • extended_group • us
10
Pros:

I loved the location I loved the place the staff the cleaninese and all

Cons:

This is a place that you can't help but like nothing to say

2026-04-09 • via Nuitee
S
Schrade • family_with_children • us
9
Pros:

Great location, delicious breakfast, nice rooms

2026-04-09 • via Nuitee
M
Monica • family_with_children • us
10
2026-04-08 • via Nuitee
J
Junuzovic • family_with_children • us
9
Great location , Reception is friendly , clean rooms and pool
Pros:

The front desk was fantastic and made our stay wonderful. Mark, in particular, was very kind and attentive and friendly. The rooms were clean and comfortable , kids loved the pool and the bar looked great. Good breakfast and coffee all day

Cons:

The water pressure was very weak. Very few towels available at the pool area.

2026-04-08 • via Nuitee
M
Marlon • family_with_children • us
10
Perfect location for families
Pros:

The staff was amazing

Cons:

Check in time is late (4pm) and check out too early (11 am)

2026-04-07 • via Nuitee
C
Chanean • family_with_children • us
10
2026-04-06 • via Nuitee
N
Nicola • extended_group • us
10
2026-04-06 • via Nuitee
K
Kandice • couple • us
8
Everything was nice
Pros:

Everything!

Cons:

N/A

2026-04-05 • via Nuitee
A
Ashley • extended_group • us
9
All in all, it was a great place to stay great location like I said very easy access to get to everything
Pros:

The property was amazing right downtown close to everything you can basically walk so that was a big pointer for me and my mother and two kids

Cons:

One thing was, you can hear nothing but traffic at night and when we started to check in, it was a little after four and they said that our room was not ready along. Let me remind you with my elderly mother and two kids that I had we were all tired ready to check in and they told us it would be another 10 to 15 minutes. No biggie but it should have been ready by the time we got there.

2026-04-01 • via Nuitee
A
Ashley • family_with_children • us
10
Pros:

Yes

Cons:

The beds wasn’t comfortable

2026-03-31 • via Nuitee
D
Destin • family_with_children • us
10
Pros:

Very close to things downtown! Love walking to everything!

Cons:

Not sure if it’s kid friendly or not?

2026-03-31 • via Nuitee
E
Elisa • couple • it
10
2026-03-29 • via Nuitee
T
TNSweetpea • Solo travel • Nashville, Davidson County, Tennessee
8
Horribly loud street noise. Lasted for hours. Hotel itself is a gem.
Pros:

HORRIBLE, HORRIBLE, HORRIBLE street noise for hours. Finally eased up a little around 11 pm but started again ard 4 am. The higher the floor does not matter. Ear plugs did not help. A/C blasting did not help. As for the hotel itself, very clean and tidy. Well maintained. Friendly staff. Breakfast crew kept breakfast offerings replenished in a timely manner considering the large number of guests. I would not stay here again due to street noise.

2026-03-28 • via Tripadvisor