Hampton Inn & Suites Chattanooga Downtown

Hotels
•
Hampton Inn
9 (723 reviews)
400 Chestnut Street , Chattanooga , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Excellent staff service
Great location
Cons:
Breakfast could be better
Some noise issues
Renovations during stay

Categories

Cleanliness
8.58
Many reviews mention cleanliness positively, but some noted issues like the toilet needing better care.
Service
9.55
Several reviewers highlighted the helpfulness and friendliness of the staff.
Location
9.59
Consistently praised for its excellent location near attractions.
Room Quality
9.04
Overall solid room quality, though some noted noise issues.
Amenities
9.07
Amenities like the pool and gym were appreciated, despite some facilities being under renovation.
Value for Money
8.53
One review mentioned the price being high relative to the experience.
Food and Beverage
8.08
Breakfast service was mentioned as disappointing in some reviews.
Overall Experience
9.55
Many positive comments regarding overall enjoyment of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:17

Property Description

Convenient Location and Amenities
The ideally situated Hampton Inn & Suites Chattanooga/Downtown, less than a half mile from Tennessee Aquarium, features an outdoor pool and gym. Rooms offer cable TV with HBO and free Wi-Fi.

Comfortable Accommodations
Guest rooms provide desks and seating areas. They also include ironing facilities, hairdryers and coffee makers.

Great Services and Nearby Attractions
Chattanooga/Downtown Hampton Inn and Suites serves a breakfast buffet and offers guests a 24-hour business center and meeting facilities. The hotel is within a half mile of Creative Discovery Museum, Chattanooga Riverwalk, and Chattanooga Ghost Tours. Hampton Inn Chattanooga is one mile from the University of Tennessee at Chattanooga.

Book your stay at Hampton Inn & Suites Chattanooga/Downtown for a perfect blend of comfort and convenience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 18 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 723 reviews
Cleanliness: 8.58
Service: 9.55
Location: 9.59
Room Quality: 9.04
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 9.55
K
Kalyn • couple • us
1
Not great
Pros:

Nothing

Cons:

Under renovation charged me a 126$ fee and will not answer the phone to tell me for what. Horrible parking and very rude front desk people the water in the shower was Luke warm and never got hotter no matter when you tried to shower

2026-01-20 • via Nuitee
D
Dusty • solo_traveller • us
10
2026-01-20 • via Nuitee
D
Donald • couple • us
9
Pros:

Chip at the fromt desk was especially helpful and pleasant with information and suggestions.

2026-01-19 • via Nuitee
S
Sherman • family_with_children • us
9
2026-01-19 • via Nuitee
E
Emily • extended_group • us
10
2026-01-19 • via Nuitee
G
Gabriela • family_with_children • us
9
Excelente lugar para quedarse en familia
Pros:

Todo muy limpio y organizado. Atención al cliente excelente muy amables y atentos a cualquier duda.

Cons:

De verdad que ninguna observación negativa que decir

2026-01-19 • via Nuitee
D
David • couple • us
10
Great place with excellent location
Pros:

Breakfast was wonderful and location was excellent

2026-01-19 • via Nuitee
M
Margaret • family_with_children • us
8
2026-01-19 • via Nuitee
M
Michael • couple • us
10
Relaxing and convenient
Pros:

We enjoyed the hospitality

Cons:

It would be nice if you're bar stayed open later! But it's a great place to stay!

2026-01-19 • via Nuitee
R
RONDA • family_with_children • us
4
Pros:

The breakfast was ok but not great. The location was great!

Cons:

I didn’t like not being told about the renovation going on when I booked.

2026-01-18 • via Nuitee
H
Hannah • couple • us
7
Cons:

I booked this hotel because of the free breakfast and weight room. However, the bottom level of the hotel was completely under construction and those facilities were unable to be used. We were allowed to use the facilities across the street at the sister hotel but it was just kind of a bummer that it wasn’t available. I just wish the construction had been made more apparent at booking

2026-01-13 • via Nuitee
E
Erica • couple • us
5
Good
Pros:

Clean

Cons:

Construction going on

2026-01-06 • via Nuitee
K
Karen • family_with_children • us
8
Would stay here again.
Pros:

The location of the hotel is great and parking is very convenient. The staff was very friendly and helpful. Our room was clean and the every other day cleaning was perfect for us.

Cons:

Breakfast was not available on 31 December before our departure at 7:30 a.m. and no information was provided as to why. The front lobby was under construction so there was only one elevator available. That made wait times a bit long in the morning the first few days of our stay.

2026-01-04 • via Nuitee
J
Jose • couple • us
10
2026-01-03 • via Nuitee
K
Kristal • extended_group • us
9
Genial
Pros:

Ubicación, comodidad de las camas y limpieza.

Cons:

No hubo nada mal.

2026-01-03 • via Nuitee
A
Abhijeet • extended_group • sg
7
Nice location and good value for money for a short stay.
Pros:

Location
Room size and cleanliness
Facilities like pool

Cons:

Under massive renovation so s check if that is over before you book.

2026-01-02 • via Nuitee
C
Cody • solo_traveller • us
4
Disappointed and don’t intend on using the same hotel in the future.
Pros:

Room was clean.

Cons:

Ac unit was making a weird annoying noise, dude working the desk during the night shift was dismissive and rude.

2026-01-02 • via Nuitee
M
Melinda • family_with_children • us
7
Pros:

Location! So many restaurants & attractions in walking distance !

Cons:

They were remodeling so there was only the front door or ally you could go thru , no types of signs anywhere to let you know where anything was , & the pool , store , workout room & all were closed which is why we paid the extra money

2026-01-02 • via Nuitee
H
Heather • couple • us
10
Pros:

Great location and even better staff!

Cons:

Nothing to not like, wonderful!

2025-12-29 • via Nuitee
R
Rikkie • family_with_children • us
1
2025-12-29 • via Nuitee