Casa Pestagua Relais Châteaux

Hotels
9.6 (257 reviews)
Centro Calle Santo Domingo No.33-63 , Cartagena de Indias , co

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Beautiful property
Delicious food
Cons:
Odor in the room
No buffet breakfast available

Categories

Cleanliness
8.6
There were issues noted such as an odor in the room, impacting the cleanliness score.
Service
10
Multiple reviews praise the attentive and friendly service provided by the staff.
Location
9.6
The hotel is noted for its great location in the center of attractions.
Room Quality
9.6
Rooms were described as beautiful and well-maintained with necessary amenities.
Amenities
9.6
Pools and gardens received positive mentions, contributing to the overall amenities score.
Value for Money
9.8
Given the luxury and experience, guests felt they received good value.
Food and Beverage
9.6
Guests praised the quality of food and breakfast during their stays.
Overall Experience
10
The overall sentiment reflects a fantastic experience with high recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:23

Property Description

Historic Aristocratic Mansion Setting:
Casa Pestagua Boutique Hotel, housed in an 18th-century mansion once belonging to the Count of Pestagua, offers a unique and luxurious stay in Cartagena.

Exquisite Suites and Amenities:
The 11 exclusive suites at Casa Pestagua boast antique furniture, marble en suite bathrooms, air conditioning, LCD TVs, and free WiFi, providing guests with a blend of classical charm and modern comfort. The rooftop hydromassage tub adds a touch of indulgence to your stay.

Gourmet Dining and Entertainment:
Indulge in fresh Caribbean cuisine and seafood at the lavish restaurant, and sip on classic cocktails at the contemporary jazz bar. Don't miss the American breakfast with fresh fruits and buttered croissants.

Book your stay at Casa Pestagua Boutique Hotel for a truly unforgettable experience in Cartagena.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.6
Based on 257 reviews
Cleanliness: 8.6
Service: 10
Location: 9.6
Room Quality: 9.6
Amenities: 9.6
Value for Money: 9.8
Food and Beverage: 9.6
Overall Experience: 10
N
Nicolas • couple • fr
10
Exceptional experience
Pros:

The staff is amazing. Very charming boutique hotel style.

Cons:

Nothing!

2026-02-23 • via Nuitee
A
Anyart257 • family_with_children • us
10
2026-02-12 • via Nuitee
C
Claire • couple • fr
10
Un séjour très agréable
Pros:

Nous avons été très satisfaites de notre séjour. Les prestations sont celles attendues pour un relais et châteaux avec en plus ce service personnalisé et chaleureux que permet le petit nombre de chambres.
Leonardo a su comprendre nos besoins et la suite junior était lumineuse et parfaite. Un grand merci à lui tout particulièrement. C’est un vrai professionnel.
Le petit déjeuner est varié et très bon. Les serveurs sont très agréables.
L’emplacement est impeccable dans le centre historique

Cons:

Des moustiques dans le patio. Les massifs de plates vertes près des tables devraient être supprimés

2026-02-09 • via Nuitee
R
Ricardo • solo_traveller • mx
10
Feliz
Pros:

Es un lugar bello, tranquilo y brinda paz! Además se come exquisito

Cons:

Estar tan poco tiempo

2026-01-23 • via Nuitee
F
Filip • couple • be
9
A warm, wonderful and stylish place in the middle of the old town of Cartagena
Pros:

All necessary amenities were available, decoration is very stylish, the size of the hotel is a plus, the location in the old city is great, excellent food and very friendly staff

2026-01-19 • via Nuitee
R
Roberto • extended_group • br
10
2026-01-16 • via Nuitee
E
Elizabeth • couple • co
9
2026-01-05 • via Nuitee
S
Sean • couple • us
10
Casa Pestagua – Smaller, personal boutique property right inside the historic centre
Pros:

This was our second stay at the property, and it was a pleasure to return. The hotel was refurbished three years ago, and it was great to see the modern upgrades, including sound-proof windows and Japanese-style toilets, which significantly enhance the comfort of the rooms.

With only 16 rooms, the property offers a very personal and attentive experience. If possible, I highly recommend booking one of the suites with a balcony—it really delivers the full Cartagena experience. We personally prefer the smaller Pestagua property over its sister hotel, San Agustín, as it feels more intimate and personable.

The staff were outstanding throughout our stay. Yeily and Leonardo at the front desk were consistently helpful, Katherine, the Rooms Manager, was warm and welcoming, and Carlos, our waiter, was a true professional.

We look forward to returning in the future—Cartagena is always a fun and memorable destination.

Cons:

One minor downside was that mosquitoes around the pool area could be a bit annoying at times. Additionally, room rates during the New Year holiday period can be quite expensive, though this is somewhat expected given the season and demand.

2026-01-03 • via Nuitee
J
Joanne • couple • fr
9
Superbe
Pros:

Emplacement
Decoration
Gentillesse du personnel spécialement Leo, Kathrin et le staff du petit dejeuner tres serviable

Cons:

Rien

2025-12-29 • via Nuitee
A
Andrew • couple • pt
9
A fabulous stay in the old
Pros:

Amazing historic building in the old city. Easy access to everything. Suite was fantastic

Cons:

A few minor issues in the suite. Controls not working.

2025-12-29 • via Nuitee
R
Richard • couple • us
10
2025-12-29 • via Nuitee
K
Kathryn • solo_traveller • us
10
Luxurious hotel in the loveliest section of the old city with friendly and attentive staff.
Pros:

Choices were numerous and those I tried were excellent. Interesting butter and sauce flavors to go with fresh croissants and rolls. Delicious omelette

2025-12-20 • via Nuitee
E
EDWARD • couple • us
6
2025-12-20 • via Nuitee
S
Susan • extended_group • us
10
2025-12-19 • via Nuitee
M
Mark • couple • us
10
wonderful place , exquisite food, beautiful room, great pool, and the best location n town
Pros:

this an exceptional property where everything is elevated to perfection , including an accommodation, the food and the services

Cons:

nothing

2025-12-16 • via Nuitee
S
Stephan • couple • ch
10
Rundum Zufriedenheit
Pros:

wunderschöne Suite mit privatem Zugang inkl eigenem Sonnendeck und kleinerem Pool. sehr freundliches, hilfsbereites Personal, Top Lage in der historischen Altstadt

2025-12-16 • via Nuitee
C
caroline • family_with_children • ca
10
Perfect! Wonderfuly staff!
Pros:

I have stayed in several hotels in Cartagena and this one is by far my favorite. It will be my go to place to stay from now on. The hotel iteself is stunning. Every detail is perfect but the staff are so welcoming that you really feel like you can relax there and nothing is too precious. I was there with my 15 year old son and he loved it, The service was very attentive without being overbearing. The pool is divine. We spent many hours having delicious drinks by it and the staff are happy to move the lounge chairs around to chase the sun. The neighbourhood is so charming and on a quite street but still in the middle of everything. Big thanks to Eduardo, Dolly, Carlos, German, Katherine, Julian and Nans for making our stay so special.

2025-12-08 • via Nuitee
J
Jaled Omar • family_with_children • pe
10
2025-11-24 • via Nuitee
M
Maria Teresa • couple • pa
10
Inigualable
Pros:

Excelente! Lo recomiendo 100%.. el servicio exclusivo que brindan es toda una experiencia

2025-11-20 • via Nuitee
J
Jean • solo_traveller • fr
9
Pros:

L'hotel situé dans une veille bâtisse très bien rénovée est très calme et bien situé dans la vieille ville.
Le jardin intérieur avec la piscine est superbe et tres reposant
Le personnel est très attentionné

2025-11-12 • via Nuitee