Royal Hotel Sheerness

Hotels
6.4 (764 reviews)
29 The Broadway , Sheerness , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Pets allowed
Non-smoking throughout
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Cashless payment available
Guests can opt-out any cleaning services during stay
Property cleaned by professional cleaning companies
See all facilities

Review Highlights

Pros:
Clean, spacious rooms
Friendly staff
Cons:
Dirty facilities
Poor amenities
Misleading advertising

Categories

Cleanliness
3.04
Multiple complaints about cleanliness and hygiene standards.
Service
9.01
Staff were described as lovely and accommodating.
Location
9.05
Good location mentioned in several reviews.
Room Quality
7
Rooms were noted to be a good size, but several reports of issues.
Amenities
6.03
Lacked basic amenities like a working tv, no kettle, and no breakfast.
Value for Money
7.49
Some reviewers felt it was reasonable for the price.
Food and Beverage
3.04
No food services available and pub was closed.
Overall Experience
6.51
Mixed feelings overall, with serious issues affecting the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 14:04

Property Description

Historic Location
Located in Sheerness, Royal Hotel Sheerness offers a convenient stay near historic landmarks like Chatham Dockyard, Chatham Train Station, Leeds Castle, and Rochester Castle.

Comfortable Rooms
The hotel provides non-smoking rooms with modern amenities including free WiFi, TV, and some rooms offering a picturesque city view. Bed linen and towels are also provided for a comfortable stay.

Delicious Dining
Guests can savor a delightful Full English/Irish breakfast at the on-site restaurant and unwind with drinks at the hotel bar.

Book your stay at Royal Hotel Sheerness for a memorable experience in Sheerness.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.4
Based on 764 reviews
Cleanliness: 3.04
Service: 9.01
Location: 9.05
Room Quality: 7
Amenities: 6.03
Value for Money: 7.49
Food and Beverage: 3.04
Overall Experience: 6.51
S
Stephen solo_traveller gb
7
2026-02-14 via Nuitee
R
Rob couple gb
8
2026-02-10 via Nuitee
R
Richard couple gb
7
2026-01-29 via Nuitee
V
Viktorija solo_traveller gb
6
Все было хорошо, кроме неработающей батареи
Pros:

Номер просторный и чистый. Есть кофе и чай. Постель удобная.

Cons:

В номере было 2 батареи - одна в ванной и одна в комнате. Батарея в комнате не работала, а это критично при проживании в декабре.

2026-01-23 via Nuitee
J
jiraporn couple gb
9
2026-01-20 via Nuitee
T
Terry extended_group gb
7
2026-01-20 via Nuitee
S
Shani couple gb
3
2026-01-19 via Nuitee
R
Robert couple gb
9
Pleasantly surprised, superb bargain stay
Pros:

What a beautiful old building, it is showing its age but for what we paid for the room it was perfect, we slept well and the included breakfast was of a high standard. This hotel was cheap and cheerful, don't expect glamour you get what you pay for and we got more than what I paid for here. Thanks to the staff 😁

Cons:

Tap in bath ran whilst shower was on

2026-01-19 via Nuitee
P
pauline solo_traveller gb
1
Uncomfortable, would not use this hotel again and would not recommend
Pros:

NOTHING, Would not book this hotel again nor recommend

Cons:

I couldn't find where breakfast was and I was only told there was breakfast not where it was.
There is a restaurant just through reception with breakfast and dinner times but it was never open.
The area around the bath was covered in black on the silicone. There was a grab rail hanging off the wall. The window was cracked and dirty.
The light switches had dirty finger prints all over them and overall the room was unkempt and dirty

2026-01-19 via Nuitee
L
Lottie solo_traveller gb
8
2026-01-19 via Nuitee
J
Jeremy solo_traveller gb
4
Pros:

Central location. Polite staff/ owners.

Cons:

Tv didn't work. Not much help with it. Hotel generally quite dirty.

2026-01-19 via Nuitee
S
Shirley couple gb
8
Pros:

The location. A nice historical building. The staff were very pleasant and helpful. A very comfortable mattress on a kingsize bed.

Cons:

The room and bathroom were very basic, the curtain was hanging off the hooks which I climbed up and hooked them back in place. Very rattly windows (old sash style) we had to use paper to jam the windows, otherwise would not have been able to sleep.

2026-01-19 via Nuitee
S
Stephen solo_traveller gb
8
Perfect price
Pros:

Price and location

2026-01-14 via Nuitee
S
Sue couple gb
1
Absolutely disgusting.don’twaste your money
Pros:

Nothing. This hotel had bodily fluids up the walls. Used chewing gum on the floor. Mould and filth in the shower and bathroom. I’m not sure what was all over the curtains or ceiling!!! The breakfast bacon had black running through it and we were both ill after. Not a great Xmas. We left after one night

Cons:

Everything as above including the crack dealers outside the hotel and the rubbish from outside blown into doorway and no one cleaned it. They revise partial refund but I’m going to the authorities

2026-01-07 via Nuitee
C
Constance couple gb
9
Pros:

Emplacement

Cons:

It took little bit long before de staff replied to my call.

2026-01-07 via Nuitee
T
Tober family_with_children gb
7
2025-12-31 via Nuitee
G
Green couple gb
8
2025-12-20 via Nuitee
R
Rob couple gb
10
2025-12-13 via Nuitee
B
Brown couple gb
8
Away day for our boy.
Pros:

Rooms were a good size, beds were comfy and the hotel was easy to find.

Cons:

Lots of stairs and no lift, no parking facility. With a little more TLC the venue could be a little jewel.

2025-12-12 via Nuitee
S
stuart couple gb
8
2025-12-08 via Nuitee