Ushuaia, The Mountain Hotel

Hotels
8.6 (257 reviews)
Carretera de Comallempla, sn , Arinsal , ad

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Excellent location by the slopes / near park
Clean and well-kept rooms
Spacious rooms
Good breakfast and varied buffet options
Friendly/helpful restaurant and some reception staff
Children's play area and club kids available
On-site parking and convenient transport links
Cons:
Inconsistent / unfriendly reception service reported
High price or poor value for evening buffet
Issues with lift pass bookings via hotel (extra cost)
Inconsistent information about included amenities (spa, baby bed)
Spa access limited for under-16s
Noise reverberation in main atrium
Limited after-ski options for older children

Categories

Cleanliness
9.2
Multiple reviews praise cleanliness and well-kept rooms and public areas (mentions of 'propreté', 'clean').
Service
7.6
Mixed reports: several comments about unfriendly or unhelpful reception staff and inconsistent information (booking/lift passes/spa), though some staff are noted as polite and helpful.
Location
9.5
Consistently highlighted as ideal — next to slopes and close to attractions (proximity to Comapedrosa park, pied des pistes, easy transport links).
Room Quality
9
Rooms described as spacious, comfortable and well equipped in multiple reviews.
Amenities
8.4
Good range of amenities noted (spa, club kids, play area, parking), but some issues with spa access rules for under-16s and inconsistent access information.
Value for Money
7.2
Several complaints about price versus offering: expensive evening buffet, repetitive/limited buffet options, and extra costs for prebooked lift passes causing frustration.
Food and Beverage
8.8
Many reviewers praise breakfast and buffet variety and quality, though some find dinner/buffet repetitive or limited in choice.
Overall Experience
9.1
Overall sentiment is positive with many recommending the hotel for location, food and family stays, despite some service or value hiccups.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 02:12

Property Description

Luxurious Accommodation with Stunning Mountain Views

Exceptional Amenities
Experience top-notch services including a fitness centre, private parking, and a delicious restaurant. Enjoy the convenience of a 24-hour front desk, airport transfers, and free WiFi throughout the property.

Outdoor Enthusiasts' Paradise
Indulge in ski-to-door access, ski pass sales point, and ski equipment hire. For those who prefer a more leisurely pace, explore the area through cycling routes.

Comfort and Convenience
Relax in well-appointed rooms with modern amenities such as flat-screen TVs, safety deposit boxes, and minibars. Unwind on your private terrace overlooking the majestic mountains.

Book your stay at Ushuaia, The Mountain Hotel for an unforgettable mountain retreat.

Important information:

Tourist tax is not included, payment at check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TLS

Location

Guest Reviews

8.6
Based on 257 reviews
Cleanliness: 9.2
Service: 7.6
Location: 9.5
Room Quality: 9
Amenities: 8.4
Value for Money: 7.2
Food and Beverage: 8.8
Overall Experience: 9.1
M
Mateusz solo_traveller pl
10
2026-08-29 via Nuitee
M
Missoum solo_traveller fr
10
Pros:

Tout

2026-08-25 via Nuitee
N
Natalia couple es
9
Acogedora
Pros:

La habitación era muy amplia y comoda, la limpieza de 10.

Cons:

Por poner alguna mejora… la reposicion del buffet del desayuno

2026-08-24 via Nuitee
C
Clàudia solo_traveller es
9
2026-08-23 via Nuitee
M
Marina family_with_children fr
10
Je recommande top
Pros:

Personnel super agreable souriant top

2026-08-22 via Nuitee
I
Iana family_with_children es
5
Отзыв об отеле Ushuaia Мы останавливались в отеле Ushuaia в августе и в целом остались со смешанными впечатлениями. На
Pros:

Местоположение

Cons:

Уровень не соответствует 4*

2026-08-22 via Nuitee
C
Carlos family_with_children es
9
Un gran hotel para pasar unos buenos días y desconectar.
Pros:

La limpieza del sitio, la habitación, el sitio de juegos de los niños y el trato del personal.

Cons:

Hubo un par de días donde había dificultad para aparcar y realmente el hotel estaba un poco a desmano del pueblo y no es fácil bajar andando. Otra cosa mejorable, el café del desayuno.

2026-08-21 via Nuitee
S
Silvia family_with_children es
9
Pros:

Perfecto, el hotel es precioso, muy cómodo y el personal un encanto.
El bufet es bastante sencillo aunque la comida está buena.

2026-08-21 via Nuitee
R
Romero solo_traveller es
8
Pésimo buffet
Pros:

La habitación es magnífica,cama cómoda y muy tranquila.

Cons:

El buffet 62€, no contraté media pensión ni pensión completa, y menos mal, porque deja mucho q desear para ser un 4 estrellas, y por precio de habitación una media de 100€, la carne (lomo lechuga...)fría y dura, arroz cocido sin sal, poca variedad en todo...

2026-08-21 via Nuitee
J
Javier solo_traveller es
8
2026-08-20 via Nuitee
S
Soraya solo_traveller fr
10
Incroyable
Pros:

Tout

Cons:

Rien

2026-08-20 via Nuitee
I
irene family_with_children es
7
hotel amb vistes i tranquil
Pros:

L'atenció de les recepcionistes és excel·lent i professional, ens van assessorar per poder anar a l'spa d'Anyòs amb el nen.

L'habitació gran i neta i amb vistes a la muntanya, matalassos molt còmodes.

L'esmorzar és molt complert i variat, les cambreres molt amables i atentes.

Cons:

En cap moment se'ns va informar que les begudes (aigua) no entraven als àpats (sopar), el sopar hauria de tenir una mica més de varietat.

2026-08-17 via Nuitee
K
KRYSTYNA family_with_children ua
10
Pros:

Чудовий відпочинок у чудовому місці! Все було просто супер!

2026-08-17 via Nuitee
M
Marta family_with_children es
10
2026-08-16 via Nuitee
C
Carolina solo_traveller es
9
Pros:

El entorno donde está ubicado el hotel

Cons:

Hacía mal contacto el interruptor de la luz del baño y no se podía encender la luz

2026-08-13 via Nuitee
R
Raymond family_with_children gb
10
Wonderful Hotel with lovely staff. Perfect location amongst the mountains of beautiful Andorra.
Pros:

Fantastic Location. Lovely and clean hotel. Really nice staff. Fantastic room with a large terrace and a great view.

2026-08-12 via Nuitee
A
Antonio solo_traveller es
4
Pros:

La ubicación

Cons:

El bufete y las almohadas

2026-08-11 via Nuitee
F
Francisco De Asis family_with_children es
8
2026-08-11 via Nuitee
C
Codrut extended_group us
10
2026-08-11 via Nuitee
L
LLUIS solo_traveller es
7
2026-08-10 via Nuitee