Ushuaia Mountain Hotel

Hotels
9 (22 reviews)
Carrer de Comallample, sn, Arinsal, Andorra, AD400 , Arinsal , AD

Facilities

Full-service spa
Fitness facilities
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Luggage storage
Sauna
Ski storage
Concierge service
See all facilities

Review Highlights

Pros:
Spacious rooms
Helpful staff
Cons:
Limited food quality
Lack of air conditioning

Categories

Cleanliness
8.59
Limited hygiene items provided, leading to lower satisfaction.
Service
10
Staff described as very helpful and accommodating.
Location
9.56
Hotel is quiet and activities are easily accessible by car.
Room Quality
8.6
Rooms are spacious but lack amenities such as air conditioning.
Amenities
9.05
Amenities meet basic standards but could be improved.
Value for Money
8.58
Expectations for a 4-star did not fully meet, especially regarding food quality.
Food and Beverage
8.04
Food variety and quality were disappointing; mostly frozen and repetitive items.
Overall Experience
9.59
A good overall experience but considerable room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:00

Property Description

Luxurious Spa and Ski-In/Ski-Out Access: Unwind at our full-service spa with massages and enjoy the convenient ski-in/ski-out access. Relax further in the sauna and keep fit in the fitness center.

Dining and Entertainment: Indulge in delicious meals at the restaurant or opt for room service. End your day with a drink at the vibrant bar/lounge. Don't miss the daily buffet breakfast from 7:30 AM to 10:30 AM.

Comfortable Accommodations and Nearby Attractions: Stay in one of our 50 guestrooms with minibars and LED TVs. Enjoy the cozy down comforters and private balconies. Explore nearby attractions like Valles del Comapedrosa Nature Park and Pontal de Maceió Beach during your stay.

Book your stay now at Ushuaia Mountain Hotel for a luxurious mountain getaway with excellent amenities!

Important information:

  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TLS

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

9
Based on 22 reviews
Cleanliness: 8.59
Service: 10
Location: 9.56
Room Quality: 8.6
Amenities: 9.05
Value for Money: 8.58
Food and Beverage: 8.04
Overall Experience: 9.59
C
Cécile family
6
Pros:

Chambres très grandes et balcon agréable; pour le reste, pas vraiment le niveau d'un 4*: pas de clim (il a fait très chaud pendant notre séjour, et nous avons eu chaud la nuit malgré la fenêtre grande ouverte), peu d'articles d'hygiène (2 bonnets de douche, 2 x 3 mouchoirs), non renouvelés quand on s'en est servi!. Ne pensez pas avoir à coup sûr vue montagne, notre chambre donnait sur l'arrière de l'hôtel, donc vue sur des arbres.
La partie restauration est décevante, beaucoup de surgelé, toujours les mêmes plats (boulettes, ragoût avec de la viande dure, poêlée de légumes pas assez cuits, gâteaux industriels insipides...), aucun plat typique d'Ansorre. Petit déjeuner idem, on retrouve les mêmes légumes, bacon bouilli, croissants et pain décongelés, machine à jus industriels... on s'attend à mieux pour un 4*.

2025-08-15 via Nuitee
J
Julie
10
Très bon se
Pros:

Un très bon séjour avec notre bébé. Tous le confort nécessaire dans la suite Junior. Le buffet est de très grande qualité et le personnel très serviable.
L’hôtel est au calme, et toutes les activités sont accessibles en voiture rapidement.

2025-08-10 via Nuitee
D
Darren
10
Pros:

Amazing always stay here

2025-03-23 via Nuitee
M
Miguel
8
Terceira vez neste hotel e não tem melhorado.
Pros:

As almofadas são desconfortáveis e a partir das 4 da manhã muito barulho, provavelmente vindo da cozinha a preparar os pequenos almoços. No buffet havia muita repetição e colocação de itens não consumidos no dia anterior.
De resto tudo ótimo.

2025-02-01 via Nuitee
C
Christophe
10
Pros:

Très bien

2024-12-31 via Nuitee
R
raphael
10
Tres bon hotel remis au gout du jour
Pros:

The location is perfect, the staff is outstanding and super friendly. The food is really ok even if people complain about it, in the comments for you and your familly it will be ok they change the menu everyday but dont expect restaurant level food. The room are huge so for family trip it is perfect.

2024-08-30 via Nuitee
M
Mariela
8
Pros:

La habitacion y el lobby muy modernos y comodo. El desayuno muy bueno. La atencion del personal muy buena. Las cenas fueron un poco justas y no acordes con el hotel 4*

2024-08-23 via Nuitee
C
Chamoun
10
Excellent séjour
Pros:

Excellent séjour, personnel très aimable, chambre spacieuse petit déjeuner copieux, salle de jeux et bar sympa. Tout était parfait !

2024-08-13 via Nuitee
S
Silvia partner
6
Pros:

Nos dieron una habitación en la ultima planta y al no disponer de aire acondicionado el calor era insoportable. Las vistas de la habitación no son a montan̈a, tal y como dice la publicidad, esa habitación tenía un balcón pegado a matorrales.
En positivo tengo que decir que la habitación era amplia y limpia.
El desayuno tipo buffette, pero muy muy superable.
Hay un bar en el hall del hotel, pero no puedes tomar ni un bocadillo. El par de veces que fuí para tomar algo no había nadie.
No repetiría ni lo aconsejaría.

2024-07-21 via Nuitee
A
Ana family
10
Pros:

Nos ha gustado mucho, a pie de pistas en Arinsal. La habitación era bastante grande y muy práctica, las camas muy comodas. Desatuno buffet variado y rico. La cena también tipo buffet pero no tan variada...
Disponen de guarda eskis en el parking por habitación. Parking gratuito. El personal muy amable. Disponen de Spa y Gimnasio.
Repetiremos.

2024-04-04 via Nuitee
A
Arianna Arrocha family_with_children
10
Pros:

Fantástico Hotel, habitaciones amplias, cómodas y limpias, el personal muy agradable en todo momento y el desayuno buffet bastante completo y todo muy rico.

2023-08-14 via Nuitee
M
Marie family
10
Pros:

The staff was amazingly nice and the rooms beautiful and spacious! It is also very close to the chair lift. We will be back

2022-02-25 via Nuitee
M
Miguel
10
Great hotel at Arinsal
Pros:

Everything was great. Just a misunderstanding with the spa, that has been told that was for free and at the end was paid, but no one charged for the times we went for free.

2022-01-31 via Nuitee
E
Eamon
10
Pros:

Great location and ideal for stay for the slopes

2022-01-22 via Nuitee
O
Oliver
6
Hotel good but service questionable
Pros:

Overall hotel good but questionable service especially when it came to paying for breakfast and dinner. I left a credit card at the front desk which the receptionist assured me it would be used at the end to total everything. But the staff in the restaurant accused me of not paying. It was also very expensive given the food overall was not that great. Also given that it is a 4 star hotel there were only the most basic alcohols in the bar - I would expect more given that this hotel isn’t that cheap. Room overall was good though.

2022-01-17 via Nuitee
M
Mark
8
Genuine Ski In and Ski Out
Pros:

There were many positives to our stay - the location is perfect, right next to the lift, ski hire is below the hotel, the lockers are great, the rooms are modern and comfortable, the bar is good and staff are v friendly and helpful.

We went half board - I am Vegan and the family are vegetarian . at both Morning and Evening buffet , the main dishes were usually 2x meat and 2x fish and veggie dishes were sides - so most evening meals were putting side orders together to make a meal. Given there was vegan pizza on the bar menu, the lack of focus on Vegetarian dishes was out of step with many hotels. So whilst the food was a good standard, it lacked imagination and thought (I saw a lot of people removing meat from pasta sauces for instance). Also, its not made clear that the spa is an extra

2022-01-10 via Nuitee
V
Verified traveler
10
Pros:

Great place to stay will definitely be going back with the whole family and can't wait.

2020-03-22 via Nuitee
S
Sam
10
Pros:

Loved the hotel. Ski hire shop directly below and the ski lift is right next to the hotel. Loved being able to ski to the hotel. Breakfast was great with a good selection. The jacuzzi was the best for some tired legs. Would definitely stay again.

2020-02-01 via Nuitee
T
TImS self
10
Pros:

Great location right next to the ski chairs beautiful view across the mountains very friendly and helpful staff huge choice with the buffet breakfast and evening meal lovely large rooms lots of indoor and outdoor parking nice little spa to relax in after a day on the mountains a great place to stay

2020-01-11 via Nuitee
G
George
10
Wonderful stay
Pros:

Excellent ski in and ski out location. Friendly staff. Very reasonably priced

2019-03-24 via Nuitee