Hampton Inn - Burlington

Hotels
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Hampton Inn
7.7 (97 reviews)
400 North Dodge Street , Burlington , US

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean rooms reported by some guests
Good breakfast with variety
Pool and hot tub available
Updated workout facility
Convenient location close to restaurants
Cons:
Multiple cleanliness issues (filthy washcloth, hair in drain, dirty mirror)
Small rooms and uncomfortable chairs/beds
Worn room elements (torn duvet, unraveling carpet, wobbly furniture)
Proximity to freight train tracks causes shaking/noise
Inconsistent service at front desk; higher-than-average pet fee

Categories

Cleanliness
6
Mixed: some guests reported clean rooms, but multiple reports of filthy washcloths, hair in shower drain, dirty bathroom mirror, torn duvet and worn carpet areas indicate noticeable cleanliness issues.
Service
8
Mixed-to-positive: several comments praise friendly front desk and breakfast staff, though a few mentions of unfriendly or unhelpful staff at check-in lower the score slightly.
Location
8.5
Generally good: convenient location close to restaurants and useful for guests' purposes; proximity to active freight train tracks noted (hotel can shake), but many guests reported the noise was not a major problem.
Room Quality
6.5
Below average: multiple guests complained rooms are small, have uncomfortable chairs or hard beds, wobbly furniture, outdated items (TV antenna), and some wear/tear (torn duvet, unraveling carpet).
Amenities
9
Positive: pool, hot tub and updated workout facility were repeatedly praised; amenities are one of the stronger aspects of the property.
Value for Money
6.8
Slightly below expectations: guests felt rooms were small for the price, noted high pet fees, and some felt the hotel did not merit a 4-star perception compared to brand expectations.
Food and Beverage
8
Generally positive: breakfast described as good with a good variety; some comments that other food was just 'ok'.
Overall Experience
8.8
Mixed but leaning positive: while cleanliness and room quality issues lowered satisfaction for some, strong amenities, decent location and generally friendly staff led to an overall favorable experience for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Indulge in Comfort and Convenience

Modern Amenities: Relax in rooms equipped with a 32-inch HDTV, coffee maker, and cozy seating area. Stay entertained with cable TV and in-room movies.

Leisure and Wellness: Take a dip in the indoor pool or break a sweat at the on-site gym. Enjoy a complimentary continental breakfast to start your day right.

Prime Location: Explore nearby attractions such as the Chocolate Experience Museum, Aurora Memorial Hospital, and Browns Lake Golf Course. The scenic River Walk is just a stroll away.

Experience the perfect blend of relaxation and adventure at Hampton Inn Burlington. Book your stay now for a memorable getaway.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MKE

Location

Guest Reviews

7.7
Based on 97 reviews
Cleanliness: 6
Service: 8
Location: 8.5
Room Quality: 6.5
Amenities: 9
Value for Money: 6.8
Food and Beverage: 8
Overall Experience: 8.8
S
Szwankowski • couple • us
8
Pros:

Room was clean. We enjoyed the hot tub and pool

Cons:

Food was ok. Front desk could be friendlier

2026-10-25 • via Nuitee
K
Kathy • couple • us
9
Very Quiet . Train tracks close by and really never noticed it.
Pros:

breakfast was good, Good variety.

2026-09-19 • via Nuitee
M
McLain • family_with_children • us
8
2026-09-11 • via Nuitee
D
Doug • solo_traveller • us
10
Pros:

more comfortable chairw would be nice.

Cons:

uncomfortable chairs, tv antenna

2026-09-08 • via Nuitee
B
Brent • solo_traveller • us
9
2026-09-04 • via Nuitee
C
Constance • couple • us
8
2026-08-08 • via Nuitee
S
Shawn • couple • us
4
Disappointing. 10 family members also stayed at same location and all found the rooms less than clea
Pros:

Staff at front desk and breakfast are was very friendly and good. Room was very small for the price. Filthy wash cloth found on floor next to bed. Hair in shower drain. Bathroom mirror was very dirty around the frame. Table was very wobbly. Would not recommend to anyone.

Cons:

See not above.

2026-08-02 • via Nuitee
V
Voyager638290 • Family
4
Does not deserve a 4 star ranking
Pros:

I travel a lot and a Diamond member with Hilton. There just isn't much of a choice in Burlington and this hotel is marginal mainly because rooms are outdated. Comon areas have been updated so work out facility fine, pool fine and breakfst typical but nothing special. Staff had to move us from first room as sink was backed up with black gunk in the water. Second room was fine but had a torn duvet and unraveling carpet areas. Was it disgusting?.... No but just felt heavily worn and dark and not what Im accustomed to with Hampton Inn and 4 star raiting.Need to have proper expectations going in as the choices in Burlington are limited. Some staff were great.... One night lady was worthless and seemed burdened to be there.
As a side note, Heavy locomotive frieght trains pass by the hotel within 50' at high speeds several times an hour and all times of the day. Its not that noisy, but the hotel does shake to the point one train did wake me in the middle of the night.

2026-07-18 • via Tripadvisor
D
Dana • couple • us
7
Small room, ok stay for one night
Pros:

Good location for our purpose. Clean room

Cons:

Queen room is very small. Not much space to put luggage. Pet fee is higher than most hotels. Unfortunately didn’t have a lot of options in the area.
The woman at check in told me she didn’t think pets should even be allowed in hotels. Seriously?? 😳

2026-07-10 • via Nuitee
G
Gundrum • solo_traveller • us
10
Pros:

Clean, close to restaurants

Cons:

Bed was a little hard

2026-06-22 • via Nuitee
S
Samantha • couple • us
9
2026-05-28 • via Nuitee
A
Anthony • couple • us
10
2026-04-24 • via Nuitee
S
Sue • family_with_children • us
10
2026-03-30 • via Nuitee
Y
Yessenia • family_with_children • us
5
Pros:

Of very many people

Cons:

Our key cards kept shutting off. So we had to get a new card every time we left our unit.

2026-03-16 • via Nuitee
P
Patty Girl • family_with_children • us
9
Pros:

Very clean. The bed was super comfortable. It was right next to my convention meeting place. Loved walking along the Fox River Trail and White River State trail.

Cons:

Location next to train station. It was loud at night. I myst have missed that I didn't have a fridge in the room. I always bring my food.

2026-03-13 • via Nuitee
O
OConnor • family_with_children • us
9
Our stay was comfortable and I’d definitely stay again in the future.
Pros:

The room was a nice size, the bathroom was large. The beds were comfortable and the room was clean.

2026-02-23 • via Nuitee
D
Diane • solo_traveller • us
9
Very enjoyable. Staff were excellent!
Pros:

Easy to access and park. Trains passing by lulled me to sleep.

Cons:

Disappointed no nondairy milk option available.

2026-01-22 • via Nuitee
A
Allan • solo_traveller • us
7
Pros:

The location was good. The Breakfast was available when we left at 9 o’clock.

Cons:

My initial contact in registering was Linda. She did not smile at all, and began to tell me the hotel was booked solid.
I asked for a room close to the elevator, and she put me in the middle of one of the hallways. That was no problem.

2026-01-19 • via Nuitee
C
Christopher • couple • us
10
2026-01-19 • via Nuitee
K
Kristen • family_with_children • us
10
2025-10-17 • via Nuitee