Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Varied and delicious breakfast
Friendly staff
Cons:
Unpleasant smells in the room
Service quality inconsistencies
Crowded breakfast area

Categories

Cleanliness
8.19
Some negative comments related to old cigarette smell and unpleasant odors from the bathroom.
Service
9.16
Mixed feedback; while some reviews noted good service, there were complaints about staff responsiveness.
Location
9.2
Multiple reviews praised the location as convenient and close to attractions.
Room Quality
8.65
Generally good comments on room comfort, despite issues like old smells.
Amenities
8.68
The pool and breakfast were highlighted positively, although some amenities like the spa had limitations.
Value for Money
8.64
Reviews suggest reasonable value for the price, despite some areas for improvement.
Food and Beverage
9.19
Breakfasts were described as amazing and varied.
Overall Experience
8.66
Overall positive sentiment with various highlights but some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:36

Property Description

Luxurious Spa Centre
Indulge in relaxation at the Galaxy Hotel's spa center, included with your stay. Unwind in the hot tub, saunas, and swimming pool. Treat yourself to rejuvenating beauty and relaxation treatments.

Modern Comforts
Experience modern luxury in every room at Galaxy Hotel. Enjoy amenities like an LCD TV, tea/coffee facilities, and a spacious work desk. Stay comfortable with air conditioning and a well-appointed bathroom with a hairdryer.

Scenic Views and Dining
Admire stunning views of the Vistula River from the on-site restaurant while savoring international cuisine. With two bars to choose from, including one in the lobby, you can relax and enjoy a drink with a view.

Book your stay at Galaxy Hotel now to experience a perfect blend of luxury, comfort, and convenience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs PLN 40 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for 80 zł per person per night when using an existing bed.
    Children from 4 years old to 12 years old stay for 80 zł per person per night when using an available extra bed.
    People 13 years old and over stay for 120 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 3401 reviews
Cleanliness: 8.19
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 9.19
Overall Experience: 8.66
P
Piotr • couple • pl
7
2026-02-14 • via Nuitee
M
Martyna • extended_group • pl
8
Pros:

Pokój czyściutki, pachnący, łazienka również, prośba o dostawkę została bez problemu spełniona,pyszne śniadanko, hotel blisko galerii :) Miła obsługa :)

Cons:

Zimna woda w basenie :((((( jak na luty, za zimna 🥶

2026-02-13 • via Nuitee
P
Piotr • family_with_children • pl
9
2026-02-13 • via Nuitee
W
Weronika • family_with_children • pl
10
Pros:

Czystość

Cons:

Za krótki pobyt

2026-02-12 • via Nuitee
H
Higgins • family_with_children • ie
5
Pros:

Central to Kazmeruez shopping centre.

Cons:

Pool was closed' staff not so friendly.

2026-02-12 • via Nuitee
S
Svetlana • family_with_children • ua
9
2026-02-11 • via Nuitee
R
Romain • family_with_children • be
10
2026-02-11 • via Nuitee
A
Anna • family_with_children • pl
10
2026-02-09 • via Nuitee
J
Jung • family_with_children • de
2
Ich würde nicht nochmal kommen.
Pros:

Mein Sohn konnte schwimmen gehen.

Cons:

Die Dusche war kaputt, die Luftung im Zimmer war nachts so laut, dass man nur schwer ohne Ohropax einschlafen konnte. Das sind die bekannten Probleme, scheint zu sein. Die Matratze war nicht bequem. Als die Dusche kaputt war, wurde es mir im Schwimmbad vorgeschlagen zu duschen (Wir waren im 6. OG, das Schwimmbad im UG). Das Frühstück war unterschiedlich an verschiedenen Tagen. Mal gut, mal schlechter.

2026-02-09 • via Nuitee
S
Scott • family_with_children • gb
9
Pros:

Pool facilities, restaurant

2026-02-09 • via Nuitee
K
Krystian • family_with_children • pl
8
Pros:

JEDZENIE LOKAZLIACJA APARTAMNET

Cons:

brak czytelej informacji o braku strefy SPA

2026-02-08 • via Nuitee
T
Tomasz • family_with_children • pl
9
2026-02-08 • via Nuitee
D
Daniel • couple • de
8
2026-02-08 • via Nuitee
M
Michał • family_with_children • pl
10
Pros:

Obsługa

2026-02-08 • via Nuitee
A
Aleksandra • couple • pl
10
Ładny pokój, dobre jedzenie, polecam 😉
Pros:

Ładne czyste pokoje , bardzo dobę śniadanie

2026-02-08 • via Nuitee
Y
Yanis • extended_group • fr
10
2026-02-08 • via Nuitee
L
Leszek • family_with_children • pl
3
Pros:

Miła obsługa, ogólnie hotel w porządku dosyć czysty.

Cons:

Bardzo zimna woda w basenie, ludzie narzekali i grzali się w saunie, chociaż tylko jedna na dwie działała. Jedno jacuzzi. Windy działają wolno i trzeba długo czekać. Śniadanie monotonne, nic specjalnego. Ogólnie można się przespać i umyć, ale czas lepiej w dzień spędzić poza hotelem. Niestety niska ocena głównie z powodu słabego i zimnego spa:(

2026-01-31 • via Nuitee
M
Michał • family_with_children • pl
8
Pros:

Śniadania rewelacyjne, czystość basen.

Cons:

Zimna woda w basenie.

2026-01-31 • via Nuitee
G
Gitanika • family_with_children • lt
10
2026-01-30 • via Nuitee
L
Ladislav • family_with_children • cz
7
2026-01-30 • via Nuitee