Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Varied and delicious breakfast
Friendly staff
Cons:
Unpleasant smells in the room
Service quality inconsistencies
Crowded breakfast area

Categories

Cleanliness
8.19
Some negative comments related to old cigarette smell and unpleasant odors from the bathroom.
Service
9.16
Mixed feedback; while some reviews noted good service, there were complaints about staff responsiveness.
Location
9.2
Multiple reviews praised the location as convenient and close to attractions.
Room Quality
8.65
Generally good comments on room comfort, despite issues like old smells.
Amenities
8.68
The pool and breakfast were highlighted positively, although some amenities like the spa had limitations.
Value for Money
8.64
Reviews suggest reasonable value for the price, despite some areas for improvement.
Food and Beverage
9.19
Breakfasts were described as amazing and varied.
Overall Experience
8.66
Overall positive sentiment with various highlights but some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:36

Property Description

Luxurious Spa Centre
Indulge in relaxation at the Galaxy Hotel's spa center, included with your stay. Unwind in the hot tub, saunas, and swimming pool. Treat yourself to rejuvenating beauty and relaxation treatments.

Modern Comforts
Experience modern luxury in every room at Galaxy Hotel. Enjoy amenities like an LCD TV, tea/coffee facilities, and a spacious work desk. Stay comfortable with air conditioning and a well-appointed bathroom with a hairdryer.

Scenic Views and Dining
Admire stunning views of the Vistula River from the on-site restaurant while savoring international cuisine. With two bars to choose from, including one in the lobby, you can relax and enjoy a drink with a view.

Book your stay at Galaxy Hotel now to experience a perfect blend of luxury, comfort, and convenience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Jan 11, 2027 until Sun, Jan 24, 2027
Sauna is closed from 2027-01-24 until 2027-01-11
Hot tub/jacuzzi is closed from 2027-01-24 until 2027-01-11
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs PLN 40 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for 80 zł per person per night when using an existing bed.
    Children from 4 years old to 12 years old stay for 80 zł per person per night when using an available extra bed.
    People 13 years old and over stay for 120 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 3711 reviews
Cleanliness: 8.19
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 9.19
Overall Experience: 8.66
J
Juhani • family_with_children • fi
9
Pros:

Sisältäpäin erinomainen

Cons:

Sijainti

2026-07-04 • via Nuitee
Żakiewicz • couple • pl
7
Pros:

Basen, lokalizacja

Cons:

Czystość, jakoś jedzenia

2026-07-04 • via Nuitee
J
Jonas • solo_traveller • be
8
2026-07-03 • via Nuitee
F
firlet • couple • cz
7
Pros:

Nice cosy hotel, friendly staff, good breakfast....

Cons:

To small swiminng pool and welness area overall - we expected much more regarding photos ...

2026-07-03 • via Nuitee
I
ina • extended_group • de
6
Cons:

Wir hatten das Gefühl, dass das ganze Hotel sehr dunkel war . Die Flure auf den Etagen waren sehr niedrig und sehr dunkel gehalten .
Leider war es an der Rezension nur mit Handy und Deutschen Übersetzer möglich
zu kommunizieren . Was wir auch Schade fanden war das Frühstücksbüffet . Es war alles sehr klein gehalten und wiederholte sich in dieser Woche. Das kennen wir so garnicht von Polen . Wir waren schon in sehr vielen Orten von Polen , so hatten wir es noch nie erlebt . Der Poolbereich ist sehr klein - sieht auf den Foto größer aus . Bademantel gab es nicht im Zimmer und auch nicht im Poolbereich .

2026-07-03 • via Nuitee
A
Adam • solo_traveller • pl
9
2026-07-02 • via Nuitee
K
Katarzyna • solo_traveller • pl
10
2026-07-01 • via Nuitee
O
Oksana • family_with_children • fr
10
Повернемось ще)
Pros:

Дуже комфортабельний номер

Cons:

Все супер

2026-06-30 • via Nuitee
K
Krzysztof • solo_traveller • pl
8
2026-06-30 • via Nuitee
M
Maciej • extended_group • pl
10
2026-06-30 • via Nuitee
I
Iben • family_with_children • dk
9
Pros:

Flot hotel med skøn beliggenhed. Fantastisk morgenmad og meget venligt personale. Dejligt spa og poolområde

Cons:

Vi boede på et 3 personers værelse og ekstrasengen var ikke til at sove på overhovedet.

2026-06-30 • via Nuitee
B
Bogusław • extended_group • pl
10
Ubsluga reagowała na każdą uwagę.
Pros:

Bardzo indywidualne podejście obsługi.

Cons:

Nie mam uwag.

2026-06-29 • via Nuitee
J
Jakub • solo_traveller • pl
6
2026-06-29 • via Nuitee
H
HeidiEliz85 • solo_traveller • no
9
Pros:

At det var god service. Hyggelig og imøtekomme er de som jobber I resepsjonen både på dagtid og natt tid. Du føler deg godt mottatt og velkommen når du kommer inn. De er til god hjelp i gode og dårlige situasjoner.
Rommene er så fine. God renhold her og hverdag er det room service med skift av sengetøy,håndkler og vasking om man ønsker det.

Cons:

Eneste jeg ikke likte var når jeg skulle bestiller mat opp til rommet .Bruke romservice. De på restauranten her hadde sikkert mye å gjøre men uansett kunne de tatt imot bestillingen istedenfor å si kanskje mulighet for å bestille om 10 til 15 min også si hadet etterpå. Og I tillegg si at det er stengt når det er oppe. Og man kan jo ikke vite når det er mye å gjøre osv... Så mellom 13.30 Og 14.30 var det umulig å komme igjen men kom igjennom tilsluttet ved at jeg måtte ringe til resepsjonen for å bli overført.
Så jeg måtte da ende med å gå uten mat i mange timer da jeg ikke var i tip-top form for å dra ut.
Ellers er det ikke noe annet :)

2026-06-29 • via Nuitee
A
Antonio Falzone • couple • be
9
2026-06-29 • via Nuitee
M
Miroslav • family_with_children • sk
10
Skvelé raňajky
Pros:

Personál.bol super ochotne poradil ako sa dostať do mesta, hotel bol čistý raňajky úplne úžasné.

Cons:

Trošku horšia dostupnosť na električku ale nakoniec sme išli cez Bolt

2026-06-29 • via Nuitee
P
Piotr • solo_traveller • pl
10
Pros:

Lokalizacja, wyciszenie pokoi, komfort i czystość

Cons:

Brak informacji, ze basen ma jedynie 120cm głębokości w ofercie

2026-06-28 • via Nuitee
W
Wiktor • solo_traveller • pl
8
2026-06-28 • via Nuitee
M
Michal • solo_traveller • pl
10
Pros:

Wszystko, od podejścia do klienta aż do czystości w pokojach

Cons:

Basen

2026-06-28 • via Nuitee
I
Iveta • couple • cz
9
2026-06-28 • via Nuitee