Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Beautiful views
Friendly staff
Excellent location
Cons:
Cleanliness issues
Food quality concerns

Categories

Cleanliness
8.4
Many mentions of cleanliness issues, including an unkempt bathroom and potentially problematic pests.
Service
10
Consistently mentioned as friendly and helpful, with exceptional assistance highlighted.
Location
10
Great location near stunning views, very well-received by guests.
Room Quality
8.87
Rooms are clean but sometimes small; issues with air conditioning noted.
Amenities
8.41
Some missing features in the room and limited facilities mentioned.
Value for Money
9.36
Some reports of high prices for food, but overall good value compared to nearby options.
Food and Beverage
7.89
Complaints about quality and variety of food, with some guests disappointed.
Overall Experience
9.85
Overall positive experience with very few significant complaints; great satisfaction expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:58

Property Description

Romantic Views and Convenient Location
Hotel Smeraldo offers breathtaking views of the Bay of Positano and Capri, providing the perfect backdrop for a romantic getaway. Situated near the beach steps in Praiano, guests can easily access the sandy shores for a relaxing day by the sea.

Charming Garden and Exquisite Dining
Guests can unwind in the hotel's lovely floral garden or enjoy a drink at the sophisticated lobby and lounge bar. Indulge in regional delicacies at the on-site restaurant, where dishes are crafted using the freshest local ingredients.

Elegant Rooms with Luxury Amenities
The refurbished guest rooms at Smeraldo Hotel feature elegant handmade Vietri tiles, exuding a touch of luxury. Select rooms offer private balconies and even a hot tub, ensuring a comfortable and indulgent stay.

Experience the allure of Hotel Smeraldo - book now for an unforgettable Italian escape.

Important information:

Waste must be properly sorted and disposed of according to the instructions provided. No rubbish should be left inside the accommodation upon check-out. Failure to comply will result in a €100.00 charge for additional cleaning and waste disposalPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NAP

Location

Guest Reviews

9.1
Based on 303 reviews
Cleanliness: 8.4
Service: 10
Location: 10
Room Quality: 8.87
Amenities: 8.41
Value for Money: 9.36
Food and Beverage: 7.89
Overall Experience: 9.85
M
Marianna • couple • cy
8
2026-09-04 • via Nuitee
N
Nabil • couple • tn
9
2026-09-03 • via Nuitee
M
Markus • couple • at
9
Pros:

Very friendly owner Family, awsome view,

2026-09-01 • via Nuitee
M
Maria • couple • gb
10
2026-08-26 • via Nuitee
S
Stefan • family_with_children • de
8
Pros:

Unglaubliche Lage, sehr freundliches Personal, empfehlenswertes Restaurant mit sensationellem Ausblick

Cons:

Bett ziemlich hart

2026-08-25 • via Nuitee
C
Corinna • couple • de
5
Wir würden uns nicht wieder für diese Unterkunft entscheiden.
Pros:

Die Lage zwischen Positano und Amalfi war gut. Der Ausblick auf Positano war atemberaubend. Die Inhaber des Hotel waren freundlich. Die Busanbindung war gut.

Cons:

Das Frühstück hatte für Italien eine leider minderwertige Qualität und die Auswahl war nicht besonders groß. Das Zimmer war sehr hellhörig und man konnte jedes Gespräch aus den Nachbarzimmern hören. Entspannen und gut schlafen konnte man hier leider nicht.

2026-08-22 • via Nuitee
N
Nebojsa • couple • at
1
Unangenehm und unfreundlich, man fühlt sich als booking-Gast unwillkommen und schlecht behandelt, so dass der Urlaub ver
Pros:

Leider nichts

Cons:

Das Personal, der Zuständige für das Frühstück hatte mit uns gestritten. Auch der Besitzer war sehr unfreundlich.
Bei der Ankunft hatte ich nach einem Zimmer mit einer Aussicht wie auf den booking fotos gefragt, der Besitzer hatte frustriert gemeint, dass 30% meines Buchungsbetrages an booking ergehen und er mir deswegen kein gutes Zimmer geben kann. Ich wurde benachteiligt weil ich über booking gebucht habe. Wir haben das schlechteste Zimmer bekommen obwohl wir gefühlt alleine in diesem Minihotel waren.
Die Aussicht war das wichtigste, die hatten wir wegen dem schlechten Zimmer nicht.
Der Kellner beim Frühstück hatte mit uns gestritten, weil wir ihn auf die mit Schädlingen befallenen Eier aufmerksam gemacht haben. Er hatte nur wütend reagiert und wir haben unser Frühstück nach dem 2. Tag nicht mehr konsumieren können, weil wir die einzigen Gäste waren und er sehr unfreundlich und wütend war. Es hatte einen Streit gegeben und wir haben und die ganze Zeit sehr unwohl gefühlt.
Badezimmer klein - Toilette kaputt - waschbecken und dusche schimmel
Frühstück schlecht
Kamera auf unseren Balkon gerichtet - Verletzung der Privatsphäre
Bett nicht sauber
City tax statt 25 wurde 40 euro zwingend in bar verlangt.
Wir beantragen Rückerstattung für die entstandenen Schäden durch die nicht erbrachten Leistungen.

2026-08-20 • via Nuitee
C
Chadi Saroufim • family_with_children • us
8
Family run hotel. Nice rooms. Wonderful view.
Pros:

Family run hotel. Nice rooms. Wonderful view.

2026-08-17 • via Nuitee
C
Chanev • extended_group • mk
8
Pros:

The rooms are very spacious, always clean, and the housekeeping staff does an excellent job of cleaning them every day. The hotel’s location is fantastic and very convenient for exploring the area.

Cons:

For the price of this hotel, I expected a much better experience.

The breakfast was extremely limited, with very little variety. If certain items ran out because previous guests had taken them, they were not refilled, leaving later guests with even fewer options. What made the experience worse was the attitude of the staff member in charge of breakfast. Instead of being welcoming, he constantly monitored what guests were eating, told us we had to use only one plate, and even said we were not allowed to take extra napkins from the counter because we had already used one. This level of pettiness is completely unacceptable for a hotel in this price range.

Another issue was the air conditioning. Every time the housekeeping staff entered the room, they turned it off. During the summer, this made the room uncomfortably hot and was very frustrating to deal with.

2026-08-06 • via Nuitee
M
Mualla seray • couple • cy
10
Pros:

Harika Positano ve Capri manzarası olan bir hotel. Biz 5 günlük konaklamamızda her şeyi çok beğendik. Konumu tam ortada olduğu için Positano, Amalfi ve Ravello’ya kolaylıkla ulaşım sağladık. Müthiş oda manzarası ve bu manzara eşliğinde kahvaltı mükemmel bir deneyimdi.

2026-08-05 • via Nuitee
M
Marcel • couple • br
10
Pros:

Estacionamento muito útil.
Simpatía dos funcionarios

2026-07-10 • via Nuitee
P
Pollizzi • solo_traveller • ch
8
Pros:

La struttura è ben tenuta curata nei particolari e giochi di colori che ti fanno immergere nell’atmosfera magica della costiera
Il personale gentile e disponibile, molto accogliente
Vista mozzafiato dalla camera e dalla terrazza del ristorante.. ti permette di apprezzare la cornice della costa con le sue luci di sera , le barche che sfrecciano nel blu del mare e il cielo che si unisce in un tutt’uno
Comodo per chi vuole avventurarsi per il sentiero degli idei

2026-07-06 • via Nuitee
S
Santiago • couple • us
10
Place with a soul
Pros:

Just amazing. Great food. Beautiful view! Will come back!

Cons:

Nothing

2026-06-16 • via Nuitee
B
Btmfedr • Couples • Blair, Nebraska
10
A very personal hotel. The views from the restaurant are amazing. Staff is very nice and accommodating.
Pros:

Jojo was especially excellent as a waiter

2026-06-13 • via Tripadvisor
P
panyc • Family
10
Check this hotel out for a quiet, romantic spot!
Pros:

I don't know if there is a specific definition for "boutique" hotel and whether this hotel qualifies for it, but if that is a good definition, then this hotel qualifies. I only ate there, but the owner gave me a tour of some of the rooms and area and they looked great. Good sized rooms. Balconies overlooking the sea. Quiet rooms (didn't hear street traffic at all). Delicious drinks from the bar. Appetizers were amazing. And while they have a full service restaurant, they also have an outdoor pizza bar/terrace. Tried that and my only disappointment was that I could not move there. Deliziosa! And it is difficult to find the right words to describe the outdoor terrace where we had the pizza. Charming. and make sure to look at the photo I'm attaching so you can appreciate the place.

2026-06-12 • via Tripadvisor
T
Taina • couple • fi
10
2026-06-11 • via Nuitee
L
Luigi • family_with_children • it
10
un delizioso albergo con vista mozzafiato
Pros:

Grande cordialità e disponibilità per risolvere alcuni problemi logistici. Tutto è andato molto bene.

2026-06-09 • via Nuitee
A
Andreia Filipa • solo_traveller • pt
9
Pros:

Tem uma vista incrível 👌
Bom pequeno almoço
Acesso á praia, mas por escadas...

2026-06-09 • via Nuitee
M
Merve Zulal • couple • tr
7
2026-06-07 • via Nuitee
L
Lukas • couple • at
9
Bessere Alternative zu Positano mit der schönsten Aussicht.
Pros:

- wunderschöne Aussicht vom Balkon direkt auf Positano
- gute Lage in der Nähe vieler Restaurants
- Abgang zum Strand direkt beim Hotel, allerdings einige Stufen
- Busstation für SitaBus nach Positano oder Amalfi in der Nähe (allerdings viel zu wenige Busse für viel zu viele Menschen, sogar Anfang Juni muss man teilweise mehrere Busse abwarten über 1 Stunde um mitfahren zu können)

Cons:

- Parken nur mit Parkplatz für 30€/Tag möglich
- Kaffee beim Frühstück nicht so gut (sehr untypisch für Italien)

2026-06-07 • via Nuitee