Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Beautiful views
Friendly staff
Excellent location
Cons:
Cleanliness issues
Food quality concerns

Categories

Cleanliness
8.4
Many mentions of cleanliness issues, including an unkempt bathroom and potentially problematic pests.
Service
10
Consistently mentioned as friendly and helpful, with exceptional assistance highlighted.
Location
10
Great location near stunning views, very well-received by guests.
Room Quality
8.87
Rooms are clean but sometimes small; issues with air conditioning noted.
Amenities
8.41
Some missing features in the room and limited facilities mentioned.
Value for Money
9.36
Some reports of high prices for food, but overall good value compared to nearby options.
Food and Beverage
7.89
Complaints about quality and variety of food, with some guests disappointed.
Overall Experience
9.85
Overall positive experience with very few significant complaints; great satisfaction expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:58

Property Description

Romantic Views and Convenient Location
Hotel Smeraldo offers breathtaking views of the Bay of Positano and Capri, providing the perfect backdrop for a romantic getaway. Situated near the beach steps in Praiano, guests can easily access the sandy shores for a relaxing day by the sea.

Charming Garden and Exquisite Dining
Guests can unwind in the hotel's lovely floral garden or enjoy a drink at the sophisticated lobby and lounge bar. Indulge in regional delicacies at the on-site restaurant, where dishes are crafted using the freshest local ingredients.

Elegant Rooms with Luxury Amenities
The refurbished guest rooms at Smeraldo Hotel feature elegant handmade Vietri tiles, exuding a touch of luxury. Select rooms offer private balconies and even a hot tub, ensuring a comfortable and indulgent stay.

Experience the allure of Hotel Smeraldo - book now for an unforgettable Italian escape.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NAP

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 30 per day.

Location

Guest Reviews

9.1
Based on 296 reviews
Cleanliness: 8.4
Service: 10
Location: 10
Room Quality: 8.87
Amenities: 8.41
Value for Money: 9.36
Food and Beverage: 7.89
Overall Experience: 9.85
M
Marcel couple br
10
Pros:

Estacionamento muito útil.
Simpatía dos funcionarios

2026-07-10 via Nuitee
P
Pollizzi solo_traveller ch
8
Pros:

La struttura è ben tenuta curata nei particolari e giochi di colori che ti fanno immergere nell’atmosfera magica della costiera
Il personale gentile e disponibile, molto accogliente
Vista mozzafiato dalla camera e dalla terrazza del ristorante.. ti permette di apprezzare la cornice della costa con le sue luci di sera , le barche che sfrecciano nel blu del mare e il cielo che si unisce in un tutt’uno
Comodo per chi vuole avventurarsi per il sentiero degli idei

2026-07-06 via Nuitee
S
Santiago couple us
10
Place with a soul
Pros:

Just amazing. Great food. Beautiful view! Will come back!

Cons:

Nothing

2026-06-16 via Nuitee
B
Btmfedr Couples Blair, Nebraska
10
A very personal hotel. The views from the restaurant are amazing. Staff is very nice and accommodating.
Pros:

Jojo was especially excellent as a waiter

2026-06-13 via Tripadvisor
P
panyc Family
10
Check this hotel out for a quiet, romantic spot!
Pros:

I don't know if there is a specific definition for "boutique" hotel and whether this hotel qualifies for it, but if that is a good definition, then this hotel qualifies. I only ate there, but the owner gave me a tour of some of the rooms and area and they looked great. Good sized rooms. Balconies overlooking the sea. Quiet rooms (didn't hear street traffic at all). Delicious drinks from the bar. Appetizers were amazing. And while they have a full service restaurant, they also have an outdoor pizza bar/terrace. Tried that and my only disappointment was that I could not move there. Deliziosa! And it is difficult to find the right words to describe the outdoor terrace where we had the pizza. Charming. and make sure to look at the photo I'm attaching so you can appreciate the place.

2026-06-12 via Tripadvisor
T
Taina couple fi
10
2026-06-11 via Nuitee
L
Luigi family_with_children it
10
un delizioso albergo con vista mozzafiato
Pros:

Grande cordialità e disponibilità per risolvere alcuni problemi logistici. Tutto è andato molto bene.

2026-06-09 via Nuitee
A
Andreia Filipa solo_traveller pt
9
Pros:

Tem uma vista incrível 👌
Bom pequeno almoço
Acesso á praia, mas por escadas...

2026-06-09 via Nuitee
M
Merve Zulal couple tr
7
2026-06-07 via Nuitee
L
Lukas couple at
9
Bessere Alternative zu Positano mit der schönsten Aussicht.
Pros:

- wunderschöne Aussicht vom Balkon direkt auf Positano
- gute Lage in der Nähe vieler Restaurants
- Abgang zum Strand direkt beim Hotel, allerdings einige Stufen
- Busstation für SitaBus nach Positano oder Amalfi in der Nähe (allerdings viel zu wenige Busse für viel zu viele Menschen, sogar Anfang Juni muss man teilweise mehrere Busse abwarten über 1 Stunde um mitfahren zu können)

Cons:

- Parken nur mit Parkplatz für 30€/Tag möglich
- Kaffee beim Frühstück nicht so gut (sehr untypisch für Italien)

2026-06-07 via Nuitee
P
Pascale solo_traveller fr
10
Pros:

Très agréable et accueillant.
Tout le personnel et le patron et sa femme merveilleux.

Cons:

Tout est bien et super restaurant

2026-06-05 via Nuitee
S
Simone couple it
10
2026-06-02 via Nuitee
D
Davide solo_traveller it
10
VISTA PANORAMICA MOZZAFIATO su Positano
Pros:

Vista panoramica fantastica sul mare e su Positano fino ai Faraglioni di Capri, fantastica posizione, ottima accoglienza e cordialità dei titolari e personale.
Camera e bagno molto ampi. Pavimento in ceramica maiolica tocco di classe.
Arredi molto curati ed eleganti.
Pulizia impeccabile.
Balcone della camera FANTASMAGORICO.
BELLISSIMA TERRAZZA per colazione e ristorante con vista panoramica.
Solarium DA PROVARE ASSOLUTAMENTE in prossimo soggiorno.

Cons:

NULLA di NEGATIVO

2026-06-01 via Nuitee
S
Sharon solo_traveller au
10
Terrace with a beautiful view
Pros:

We absolutely loved our view from our terrace overlooking the Mediterranean with Positano in the distance (room 107). The hotel has a lovely restaurant and serves breakfast on the terrace. It's so nice sitting here late afternoon as the sky changes colour and the lights in the distance twinkle. Loved that the entry is at street level, so no stairs, and the bus stop is 3 mins away. Also the stairs to get to the Path of the Gods hike is across the road (which we did - be prepared for a lot of stairs!) We had busy days and it was so lovely to come back to this hotel to relax and just take in the view with a drink or two.

Cons:

There was no tea/coffee making facility in the rooms. We paid €6 for a cup of tea (hot water/tea bag/cup) to take to our room.

2026-05-29 via Nuitee
G
Gesche Jasmin extended_group us
3
For the price point, there are other options in the area that offer a significant better experience
Pros:

Hotel Smeraldo is located in a charming spot at the very end of the village of Praiano. The setting itself is quite cute, although the view is partially obstructed by several nearby houses that sit closer to the coastline than the hotel.

Cons:

The hotel entrance feels like the family’s main living and common area. While this could be charming in a warm and welcoming environment, unfortunately the atmosphere did not feel hospitable during our stay.
We only stayed one night, but experienced several instances of a lack of professionalism and willingness to assist, which was surprising. Overall, it felt as though guests were not particularly welcome.
Breakfast was limited and not very enjoyable, with few options available. The rooms also had a noticeable damp smell.
I would not recommend staying here. For the price point, there are several other options in the area that offer a significantly better experience.

2026-05-28 via Nuitee
J
John couple us
9
Amazing views. Good breakfast. Friendly people
2026-05-27 via Nuitee
M
Maksym solo_traveller ua
9
2026-05-20 via Nuitee
S
Susanne couple dk
10
2026-05-14 via Nuitee
L
Lisa couple us
10
2026-05-14 via Nuitee
S
Susanne couple dk
10
2026-05-14 via Nuitee