Casa Canabal Hotel Boutique

Hotels
9.3 (401 reviews)
Getsemani, Calle Tripita Y Media N 31-39 , Cartagena de Indias , co

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Helpful staff
Comfortable rooms
Great location
Excellent breakfast
Cons:
Lighting issues in the bathroom
No room service after 19h
Noise disturbance on weekends

Categories

Cleanliness
8.84
Overall positive mention of cleanliness, but concerns about lighting indicate room for improvement.
Service
9.81
Staff described as incredibly helpful and welcoming, reinforcing the positive sentiment about service.
Location
9.55
Well-located near major attractions, enhancing the overall appeal of the hotel.
Room Quality
9.3
Rooms mentioned positively for comfort but with minor concerns about bathroom lighting.
Amenities
9.13
Good amenities provided, though some extras were not available as expected.
Value for Money
8.79
Standard value perception, but some guests found it less favorable due to specific room conditions.
Food and Beverage
9.34
Breakfast consistently praised, contributing positively to the overall experience.
Overall Experience
9.61
Guests expressed strong satisfaction, with many mentioning they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:25

Property Description

Rooftop Hot Tub and Terrace
Indulge in relaxation with our rooftop terrace boasting a hot tub, offering stunning views of the city.

Luxurious Guestrooms
Experience comfort in our air-conditioned guestrooms featuring terracotta floors, modern furnishings, and complimentary WiFi.

Dining and Wellness
Savor international cuisine at our restaurant, unwind with champagne on the terrace, take a dip in the outdoor pool, and rejuvenate at the wellness centre with a sauna.

Experience the charm of Cartagena at Hotel Casa Canabal by Faranda Boutique. Book now for an unforgettable stay!

Important information:

Please note that additional beds are available only for suites and junior suites. The standard and superior rooms do not have space for extra beds.

Please note that the spa area is closed from the 25th of June until the 30th of June.

Please also note that construction works take place on the first floor from 25th of June to the 30th of June 2016 between 10:00 and 17:00. You may experience noise or light disturbances.

Only assistance, guide, service or emotional support dogs are allowed at no additional charge. For more information on requirements, conditions and restrictions we recommend that you call or contact the hotel prior to making your reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Location

Guest Reviews

9.3
Based on 401 reviews
Cleanliness: 8.84
Service: 9.81
Location: 9.55
Room Quality: 9.3
Amenities: 9.13
Value for Money: 8.79
Food and Beverage: 9.34
Overall Experience: 9.61
A
Alejandra family_with_children co
1
Las condiciones al llegar fueron diferentes a las anunciadas, por lo que no fue posible hospedarme.
Pros:

Como les he mencionado, no fue posible hospedarme en dicho lugar, aunque las expectativas generadas en la web, era muy diferente a la evidenciada, al momento de llegar al lugar.

Cons:

Uno de los aspectos que más afectó mi experiencia fue la sensación de inseguridad desde mi llegada. Cuando fui a conocer el hotel y a dejar mi maleta antes del check-in, encontré una pelea justo en la entrada del establecimiento, con presencia de la policía. Esta situación me generó una gran preocupación, por lo que pregunté a la recepcionista si el sector era seguro.
Aunque ella me aseguró que la zona no presentaba mayores problemas y me recomendó que, si regresaba en la noche, tomara un taxi y pidiera que me dejara directamente en la puerta del hotel, esa recomendación reforzó mi percepción de que existía un riesgo al transitar por el sector, especialmente durante la noche.
Como huésped, esperaba hospedarme en un lugar donde pudiera sentirme seguro al entrar y salir del hotel. La situación que presencié desde mi llegada afectó significativamente mi tranquilidad y el disfrute de mi estancia. Considero que las condiciones reales del entorno no correspondieron con las expectativas razonables que tenía al reservar el alojamiento, por lo que solicito que mi caso sea revisado y se me otorgue una compensación o el reembolso que corresponda.

2026-08-29 via Nuitee
M
Maricarmen solo_traveller mx
8
Pros:

La ubicación y el personal

Cons:

Que las habitaciones huelen a humedad y que en la parte de arriba no agarra el WiFi

2026-08-26 via Nuitee
M
Maricarmen solo_traveller mx
9
Pros:

La ubicación

Cons:

Las habitaciones tienen olor a humedad, el baño no tiene suficiente iluminación

2026-08-26 via Nuitee
S
Sonia extended_group uy
5
Cons:

Mucho ruido de la calle y a las 4am martillando.

2026-08-25 via Nuitee
A
Ambra couple it
9
Pros:

Posizione ottima. Personale gentile e accogliente, camere pulite

2026-08-23 via Nuitee
Y
yeiny couple co
10
2026-08-22 via Nuitee
G
Guilherme solo_traveller br
10
Excelente Hotel
Pros:

Para os padrões de Cartagena, é um excelente hotel. Boa localização, bonito, limpo, com água quente e bom chuveiro.

Cons:

O hotel fica ao lado do bairro mais movimentado da cidade. Mesmo com janelas anti ruído, é possível ouvir bastante a rua. Para mim, não foi um problema, mas se você quer silêncio absoluto, aconselho escolher outra localização.

2026-08-20 via Nuitee
R
Rodolphe solo_traveller fr
5
Pros:

L'emplacement

Cons:

Les chambres n'ont pas de fenêtre

2026-08-18 via Nuitee
E
EDUARDO family_with_children pe
9
2026-08-17 via Nuitee
R
roberta solo_traveller it
10
Cons:

Lo staff e" eccezionale

2026-08-17 via Nuitee
P
Pietro extended_group it
9
2026-08-15 via Nuitee
F
Fabrício solo_traveller br
10
Vale muito a pena!
Pros:

Localização, limpeza, organização e simpatia de todos os funcionários com os hóspedes.

2026-08-14 via Nuitee
K
Kelly solo_traveller ca
8
2026-08-13 via Nuitee
M
Maria Fernanda solo_traveller ar
10
Pros:

La atención del personal, el desayuno y la limpieza del lugar. Todo impecable. Muy buena ubicación. Super recomendable.

2026-08-13 via Nuitee
A
AntonioTa solo_traveller it
7
Pros:

Pulizia e qualità della colazione

Cons:

La mia camera non aveva finestre salvo una che dava su un corridoio interno, il bagno era cieco e senza aspiratore. avrei voluto che questo fosse stato chiarito orima della prenotazione

2026-08-12 via Nuitee
F
Federico couple co
8
Pros:

la piscina

Cons:

el desorden en la calle - afuera del hotel.

2026-08-06 via Nuitee
G
Gwendoline Killary solo_traveller ch
7
Pros:

Location

Cons:

No daylight in the room

2026-08-05 via Nuitee
P
Peter couple de
10
Alles wunderbar
Pros:

Sehr schöne saubere Unterkunft schon wenn man rein kommt fühlt man sich wohl !

2026-08-05 via Nuitee
R
romain solo_traveller fr
1
Prix élevé, chambre sans lumière ni eau chaude, suppléments à chaque étape : rapport qualité prix indéfendable.
Pros:

L’emplacement dans la vieille ville, et c’est à peu près tout. Le patio est joli sur les photos, il ne compense pas le reste.

Cons:

Le petit déjeuner : offre limitée, rien de frais, et un croissant dont l’aspect relevait plus du film d’horreur que de la boulangerie. Photo à l’appui, je ne l’ai pas mangé.

L’accueil : reçus par une personne écouteurs sur les oreilles, sans un regard ni un bonjour.

Et surtout la facturation. Une chambre double reste une chambre double : facturer un supplément pour la simple présence d’une deuxième personne, au delà du coût du petit déjeuner, est une pratique inacceptable. Ajoutez un late check out payant alors que le tarif de base est déjà très élevé pour ce niveau de prestation. Tout se monnaye ici, sauf l’amabilité.

2026-08-04 via Nuitee
C
christinehZ8678WY Couples
10
Boutique
Pros:

This is the most beautiful hotel.

2026-07-18 via Tripadvisor