SunVillage Boutique Hotel

Hotels
Independent
9.4 (62 reviews)
Emmanouil Tsagaraki, Hersonissos, Crete Island, 700 07 , Hersonissos , GR

Facilities

Full-service spa
Boat tours nearby
Express check-out
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Concierge service
See all facilities

Review Highlights

Cons:
Infestation of fleas
Poor service from management

Categories

Cleanliness
1
Infested with fleas, demonstrating a significant pest problem.
Service
1
Manager's refusal to acknowledge pest issue indicates poor service.
Location
1
Specific sentiment from the text is not provided.
Room Quality
1
Room quality severely impacted by pest infestation.
Amenities
1
Amenities compromised due to cleanliness issues.
Value for Money
1
Not worth the price paid due to significant issues.
Food and Beverage
1
Specific sentiment from the text is not provided.
Overall Experience
1
The experience was severely negative due to pest issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 18:57

Property Description

Full-Service Spa and Recreational Amenities
Indulge in massages at the full-service spa, or take a refreshing dip in the seasonal outdoor pool. Enjoy some leisurely biking with bicycles available for rent.

Dining and Refreshment Options
Savor delicious meals at the hotel's restaurant or grab a quick bite at the snack bar/deli. Unwind with a drink at the bar/lounge or poolside bar. Don't miss the opportunity to relish a cooked-to-order breakfast daily.

Convenient Services and Comfortable Accommodations
Benefit from complimentary Wi-Fi, concierge services, and a hair salon. The hotel features express check-in/out, dry cleaning, and an option for airport shuttles. Stay in one of the 20 well-equipped guestrooms with private balconies, free Wi-Fi, and plasma TVs.

Book your stay at SunVillage Boutique Hotel for a perfect blend of relaxation and convenience in Hersonissos!

Important information:

  • Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will be open from April to October.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guest accommodation is sealed after cleaning

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

9.4
Based on 62 reviews
Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
A
Asmait solo_traveller de
10
Pros:

Wunderschönes Apartment mit eigenem Pool, herrlich. Personal war auch sehr freundlich und hilfsbereit. Lage war spitze

Cons:

Alles war super

2026-05-15 via Nuitee
N
Nicole couple ch
7
Attipique …. Une dame a l accueille à notre arrivée et personne à notre départ 9h30
Pros:

La superficie de la chambre

Cons:

Manque accessoires douche tel que crochet ou barre à linge
Le lavabo est incliné sur l avant ce qui fait qu il reste de l eau

2026-01-19 via Nuitee
H
Harry couple gb
10
2025-10-30 via Nuitee
C
Collins family_with_children gb
5
2025-10-21 via Nuitee
S
Sara Godfrey couple gb
8
The four chalets with private pools are just perfect for romantic getaways
Pros:

Our second stay here, and probably not our last. The small but private pool is just lovely to have, and the rooms are amazing - the most comfy bed ever, better than mine at home - super clean, and an array for facilities from a sofa outside to two types of sunbeds, full size fridge and kettle, great space for clothes and suitcases. Large shower area and washing liquids provided. Marianne always lovely and friendly - the mother!!

Cons:

sprinklers coming on to water the grass late afternoon - why not put these on timer in the middle of the night when people are not trying to go out???

2025-10-19 via Nuitee
B
Bart couple nl
10
2025-10-17 via Nuitee
G
Gary couple gb
9
2025-10-14 via Nuitee
N
Nadja family_with_children ch
7
Pros:

Diese vier Häuschen wären wirklich sehr toll! Eigentlich tolle Räume. Schöne Gartenanlage!

Cons:

Leider waren die Aussenmöbel sehr dreckig! Lieber möchte man da nicht hinsitzen.
Der Pool war trotz warmem Wetter nicht mehr brauchbar, viel zu kalt.
Das Bett im Zusatzzimmer ist mehr ein Tisch mit Matten als ein Doppelbett.

2025-10-06 via Nuitee
A
Arjen couple nl
9
Mooie groene oase met eigen zwembad
Pros:

Op onze Kreta rondreis van 2,5 week heeft deze locatie verreweg het lekkerste bed! Mooie verzorgde groene locatie. Heerlijk ruime kamer, lekker prive zwembadje erbij. In de avond prachtig verlicht! Als ontbijtje zelf wat lekkere broodjes bij de Spar op de hoek gehaald.

Cons:

Jammer dat van de 3 dagen de laatste dag de douche niet warm werd. Verder zou bij aankomst eennfles water en wat koffiecups niet misstaan. Maar prachtig verblijf!

2025-10-04 via Nuitee
F
Frank couple nl
8
Prima
Pros:

Mooie kamer

Cons:

Geen vitrage, alleen over gordijnen waardoor je deze dicht moet doen als je gaat douchen.

2025-10-03 via Nuitee
F
Frederik couple nl
8
Pleasant accommodation just outside noisy Malia
Pros:

Outside centre so away from noise.
Very spacious room with bath. Parking lot in front of hotel.

Cons:

No warm water in evening when you want to take a relaxing bath or shower.

2025-09-29 via Nuitee
R
Roger couple ch
9
Pros:

Zentrale Lage, aber trotzdem ruhig. Restaurant und Shops in der Nähe.

2025-09-20 via Nuitee
B
Brenda couple nl
8
2025-09-20 via Nuitee
S
SARRIS couple gr
10
2025-08-31 via Nuitee
A
Ajsun couple de
10
Super 👍 immerwieder gerne dorthin
Pros:

Es war sehr schön die Lage war super die Menschen sind sehr nett hier und hilfsbereit.

Cons:

Nix war alles gut

2025-08-31 via Nuitee
A
Ana Virginia couple ch
10
2025-08-29 via Nuitee
M
Mirte family_with_children nl
9
Het was een heerlijk verblijf met goede ligging
Pros:

Wij hadden een kamer met privézwembad. Dat was ideaal. Ook bij het gemeenschappelijke zwembad was altijd plek. Het was precies zoals omschrijving en foto's. Ruime kamers. rustig gelegen maar binnen 5 min van het stadje.

Cons:

De schoonmaak was basic, maar prima.

2025-08-27 via Nuitee
R
Ramatoiulaye extended_group fr
10
Pros:

Lieu facile d’accès, beau cadre et très belle piscine

Cons:

Aucun contact avec le personnel, seulement des messages via whatsapp

2025-08-27 via Nuitee
J
Josephus couple nl
7
Fijne suite met pool maar totale ervaring onvoldoende
Pros:

Suite met prive zwembad, tuin, ruime badkamer

Cons:

Gastvrijheid, sfeer, communicatie, bar service

2025-08-24 via Nuitee
A
Ahmed family_with_children fr
2
Je déconseille fortement
Pros:

À part l’emplacement le reste est décevant

Cons:

Le personnel est pas du tout professionnel
Pour notre lune de miel c’était très décevant
Je déconseille fortement l’établissement
À part l’emplacement mais des fois la musique des discothèques est super forte
Rapport qualités prix très incorrect
La piscine était jamais nettoyé sauf le premier jour
BEAUCOUP DE GUÊPES DANS LES BORDS DE LA PISCINE !!!
Pas de petit déjeuner pour le prix exorbitant
Même pas de bouteille d’eau dans le mini bar
JE DÉCONSEILLE FORTEMENT L’établissement !!

2025-08-20 via Nuitee