Quality Inn & Suites Chattanooga-East Ridge

Hotels
•
Quality Inn
6.1 (487 reviews)
6700 Ringgold Road, Building A , Chattanooga , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, accommodating front desk staff
Very convenient location near highway, restaurants and stores
Several guests noted clean rooms and comfortable beds
Good price/value noted by multiple reviewers
Rooms equipped with microwave and small refrigerator in some cases
Cons:
Frequent complaints about dirt, bad smells and outdated/poorly maintained areas
Breakfast quality is poor, cold, and lacking protein options
Maintenance issues (torn curtains, worn hallways) and occasional missing amenities (blow dryer, cable)
Noise issues (elevator ringing) and room key/lock problems reported
At least one serious billing/charges dispute and poor handling by staff in that case

Categories

Cleanliness
4.5
Multiple reviews report dirt, bad smells, stains and inconsistent cleaning; several guests did note clean rooms at times but overall cleanliness is a clear weakness.
Service
7.8
Front desk and staff are frequently described as friendly, accommodating and helpful, though there are isolated reports of poor handling (billing dispute, curt employee).
Location
8.2
Consistently praised for being right off the highway and near restaurants, gas station and stores — a strong positive across reviews.
Room Quality
6
Mixed reports: some find beds comfortable and rooms decent, while others note outdated decor, torn curtains and worn areas that lower perceived room quality.
Amenities
5.8
Basic amenities present (microwave, small fridge, pool towels) but notable gaps: no cable in some rooms, missing blow dryer, occasional key/lock battery issues and limited breakfast offerings.
Value for Money
6.5
Several guests call it good value or worth the price given location and service, though billing disputes and maintenance issues temper the value perception.
Food and Beverage
4.2
Breakfast is repeatedly criticized as cheap, low-quality, cold and lacking protein options; this is a consistent negative across many reviews.
Overall Experience
5.8
Overall mixed impressions: convenient location and friendly staff balanced against cleanliness, maintenance and breakfast problems lead to an overall slightly below-average experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Convenient Location
Located off Interstate 75 in Chattanooga, Tennessee, The Valley Inn & Suites offers easy access to nearby attractions like Lake Winnepesaukah Amusement Park, Hamilton Place Mall, Ruby Falls, and Lookout Mountain.

Comfortable Accommodations
Each room features a microwave, refrigerator, coffee machine, ironing facilities, and an en suite bathroom with a hairdryer. Guests can enjoy free WiFi, daily breakfast, and complimentary parking during their stay.

Amenities for Guests
The hotel provides a business centre, fitness centre, and complimentary daily newspaper Monday through Friday for guests' convenience. Book your stay at The Valley Inn & Suites for a relaxing and enjoyable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Sep 30, 2026 until Mon, May 17, 2027
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHA

Location

Guest Reviews

6.1
Based on 487 reviews
Cleanliness: 4.5
Service: 7.8
Location: 8.2
Room Quality: 6
Amenities: 5.8
Value for Money: 6.5
Food and Beverage: 4.2
Overall Experience: 5.8
L
Layne • couple • us
1
Pros:

Nothing

Cons:

It smelt terrible. There was one person working in the facility and it was overall very dirty.

2026-10-29 • via Nuitee
T
Tonya • couple • us
7
Decent stay
Pros:

Good price

Cons:

Ols carpet. No cable

2026-10-29 • via Nuitee
A
Alexander • couple • us
3
Bad stay, hotel dirty and outdated.
Pros:

Nothing

Cons:

Hotel is terrible outdated, needs renovation. Room was not clean. No blow dryer. Poor breakfast, scrambled eggs were awful.

2026-10-28 • via Nuitee
S
Sean • couple • us
7
Overall a pleasant stay for the price.
Pros:

Staff were friendly, everything was clean and we noticed them cleaning frequently. If we needed anything the staff was very accommodating.

Cons:

The condition of the building/room was a little beat up/ used with some stains and damage to the facilities. Breakfasts was available but extremely cheap, one star for just the quality of food, everything else was good.

2026-10-28 • via Nuitee
A
Alexus • family_with_children • us
10
Great stay have been coming here for a while and will continue
Pros:

The service was amazing , the front desk staff were very kind and helped with anything I needed

2026-10-28 • via Nuitee
J
janet • solo_traveller • us
1
2026-10-24 • via Nuitee
J
Julie • couple • us
6
2026-10-21 • via Nuitee
K
kerry • solo_traveller • us
8
It was clean, comfortable and easy access to the freeway
Pros:

How it was close to the highway and easy asset

Cons:

Clean and comfortable!!

2026-10-20 • via Nuitee
E
Emily • family_with_children • us
5
2026-10-12 • via Nuitee
M
Marilyn • solo_traveller • us
2
It was not very restful.
Pros:

The room and facilities were clean.

Cons:

My room was close to the elevator, and there was loud frequent ringing throughout the night as people called for the elevator. It kept me awake and woke me numerous times.

2026-10-08 • via Nuitee
R
Regina • family_with_children • us
7
2026-10-08 • via Nuitee
M
Mayra • solo_traveller • us
10
Pros:

Atención al cliente, limpieza

2026-10-07 • via Nuitee
A
Andre • solo_traveller • us
5
2026-09-18 • via Nuitee
H
Heidi • couple • us
8
Good stay for the value and conveniently located to the highway.
Pros:

It was convenient for us to stop. Right off the highway.

Cons:

There were no protein options at breakfast. Just waffles and cereal.

2026-09-17 • via Nuitee
C
Crystal • solo_traveller • us
8
Pros:

The location

Cons:

I had to leave

2026-09-16 • via Nuitee
A
Anash598 • solo_traveller • us
8
Pros:

Front desk staff (2 gentlemen)were very friendly, respectful & ACCOMMODATING!! Worth the price & will even match competitor prices!!Brought pool towels out to us at the pool & even, made sure breakfast bar was refilled for us!! ROOMS were clean & beds was very comfortable!!Aso has microwave & small lil refrigerator in room! Air conditioning worked so well, it froze us to death at night lol!! We travel a lot & will definitely be staying here again!! Thank you!!

Cons:

That we were on 2nd floor and had to walk quite a ways down a hallway, down elevator & then walk all the way around to center of building, & with a 1yr old!!! Lil hard, especially since I've had a right foot amputation and other health issues with walking long distances

2026-09-02 • via Nuitee
V
Vira • couple • nl
7
Clean room, but the hotel needs better maintenance and a much better breakfast.
Pros:

The room was clean, the bed linen and towels were fresh and clean, and the bed was comfortable.

Cons:

Some details made the hotel feel poorly maintained, such as torn curtains and worn, dirty-looking areas in the hallways. The breakfast was very disappointing — the coffee was cold and the food selection was poor, so we decided not to eat there.

2026-09-02 • via Nuitee
L
Lashondra • couple • us
8
The stay was great overall.
Pros:

It was nice and near a lot of restaurants and has a gas station right beside it.
Walmart down the street and more.

Cons:

The bathroom sink and behind the beds need to be a little bit more cleaner.

2026-09-01 • via Nuitee
J
Josh • solo_traveller • us
1
2026-08-30 • via Nuitee
S
Shasta • solo_traveller • us
4
2026-08-22 • via Nuitee