Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Excellent breakfasts with vegan & gluten-free options
Great location and views
Clean, spacious rooms
Good value for money
Outdoor terrace and parking
Cons:
Inconsistent restaurant experiences (one very poor meal, slow service at times)
Amenities issues: no slippers, no fridge in some units, electric charging problems
Route from front of hotel to room can be awkward
Some menu/dessert options uninspiring

Categories

Cleanliness
9
Rooms repeatedly described as lovely, spacious, tidy and clean (including self-catering properties).
Service
9.5
Staff consistently praised as friendly, helpful and welcoming; individual standouts (e.g. restaurant manager, Kaz) noted. A few incidents of defensive responses and slow service in the restaurant slightly temper an otherwise excellent service record.
Location
9.5
Excellent location near the beach and railway station with gorgeous views and convenient parking; many guests praised the setting and vistas.
Room Quality
9
Rooms and self-catering units described as well equipped, beautifully furnished, comfortable and with great views.
Amenities
5.5
Mixed amenities: outdoor terrace and parking praised, but several practical issues reported (no slippers, no fridge in some units, electric charging didn’t work, awkward route from front to room).
Value for Money
9
Multiple guests described the hotel as terrific value for money and highlighted good value dining options.
Food and Beverage
7.5
Food receives strong praise for breakfasts (including excellent vegan and gluten-free options) and some standout dishes, but there are notable negatives: one very disappointing evening meal (soggy chips, uninspiring desserts), occasional slow service and cold toast at breakfast.
Overall Experience
9
Overall stays are very positive with many guests planning to return, praising the welcome, staff and accommodations; isolated negative dining experiences moderate but do not dominate the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 02:09

Property Description

Stunning Sea Views and Convenient Location
Situated in Saltburn-by-the-Sea, just a short stroll from the sandy beach and Saltburn Pier, The Spa Hotel offers breathtaking sea views and easy access to local attractions.

Elegant Rooms and Dining Options
Individually decorated rooms equipped with modern amenities like flat-screen TVs and tea/coffee facilities. Guests can dine in the Waterhouse Restaurant with panoramic views or enjoy dog-friendly dining in the bar/snug area.

Explore and Relax
Conveniently located near North York Moors National Park, guests can easily venture out for outdoor adventures. Return to the hotel for a relaxing evening with 24-hour service and comfortable accommodations.

Book now to experience a perfect blend of seaside charm and luxury at The Spa Hotel.

Important information:

This property might host on-site functions, so noise may be audible in some rooms.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MME

Location

Guest Reviews

8.5
Based on 1122 reviews
Cleanliness: 9
Service: 9.5
Location: 9.5
Room Quality: 9
Amenities: 5.5
Value for Money: 9
Food and Beverage: 7.5
Overall Experience: 9
J
Joanne • couple • gb
5
No towels provided
Pros:

Views

Cons:

No parking available

2026-08-10 • via Nuitee
G
Gary Robert • family_with_children • ca
10
2026-08-02 • via Nuitee
I
Ian • couple • gb
10
Overall terrific value for money.
Pros:

Friendly and helpful staff, the room, great views, comfortable seating arrangements.

2026-07-22 • via Nuitee
H
H8520ENlauraw • Family
10
Amazing Breakfast
Pros:

We come to Saltburn regularly and always have breakfast at The Spa Hotel. Always amazing service and the breakfast is so good! My little boy only ever wants bacon and he’s always given a plate full. We got the regular breakfast so big I couldn’t eat it all. I’m gluten free and they always cater for me. Will be back

2026-07-20 • via Tripadvisor
S
St301019 • Family • York, North Yorkshire, England
10
Wonderful staff at this lovely hotel
Pros:

We want to say a massive thank you to Kaz and all the team at the Spa Hotel. We stayed in the outlook which is one of their beautiful self catering properties. The outlook is well equipped and beautifully furnished with the most amazing view.
However I’m writing this review to say thanks to every staff member we met who helped us out and did everything they could to make our stay truly enjoyable.
Plus the Yorkshire breakfast was the best my son had ever had!!!!

2026-07-19 • via Tripadvisor
R
Rubia • couple • gb
8
Loved our comfortable stay in the perfect location
Pros:

Excellent location, parking gorgeous views. The food in the amazing restaurant was great value and delicious.

Cons:

No slippers, no fridge and the electric charging didn’t work

2026-07-19 • via Nuitee
M
Mobile15818171618 • Couples • Longniddry, East Lothian, Scotland
2
A very disappointing meal.
Pros:

Didn't stay at the hotel but booked an evening meal on Saturday night. Food and service very poor. Ordered fish and chips: fish mostly battered, chips soggy and greasy. Desserts uninspiring... few ice cream options. They persuaded us to order a bottle of white wine but by the time it arrived we had finished our meal so sent it back. Complained but they were very defensive anyit wasn't until towards the end of the evening that we got an apology.. grudgingly? Maybe the accommodation is better?

2026-07-18 • via Tripadvisor
L
lisatJ6297KV • Couples • Scarborough, Scarborough District, North Yorkshire, England
10
BEST vegan breakfast ever!!
Pros:

Just the most perfect stay at a lovely hotel!
From the moment we arrived we were welcomed like old friends. Every member of staff really friendly & nothing was too much trouble. Room lovely and clean.
The best part was the food! We are both vegans & can honestly say we had the BEST vegan breakfast ever! Great choice for evening dinner too & such a treat to have 3 choices! Restaurant manager was fabulous greeting all guests & a credit to the hotel!
Thank you so much for a lovely stay! We will be back!!

2026-07-18 • via Tripadvisor
C
Chris • extended_group • gb
9
Great stay in Saltburn, Had a great time with friends.
Pros:

Stayed in Treetops self catering. Excellent place to stay, very tidy and would recommend

Cons:

Only the weather could have been a little better

2026-07-17 • via Nuitee
S
Summit B V • solo_traveller • nl
9
2026-07-17 • via Nuitee
A
Andrew • extended_group • gb
9
All great overall
Pros:

Outdoor Terrace

Cons:

Route from front of hotel to room.

2026-07-14 • via Nuitee
S
Stuart • couple • gb
10
Brilliant
Pros:

Loved it ! Great location wonderful staff

Cons:

Nothing

2026-07-14 • via Nuitee
G
Galbraith • couple • gb
10
2026-07-14 • via Nuitee
R
Raymond • couple • gb
9
Very enjoyable two days in one of our favourite seaside places.
Pros:

The room was lovely and spacious and clean. The reception staff were very helpful. The food was very good. The view from the terrace was spectacular. The location was good, being only a short walk from the railway station and near the beach and pier.

Cons:

The service in the restaurant was very slow--we had to prompt the waiter after waiting for nearly an hour for our evening meal. At breakfast the toast was cold by the time it came.

2026-07-13 • via Nuitee
S
sophie • couple • gb
7
2026-07-13 • via Nuitee
E
Emma • solo_traveller • gb
10
2026-07-13 • via Nuitee
B
Billie • couple • gb
10
2026-07-12 • via Nuitee
A
Alison • solo_traveller • gb
10
2026-07-11 • via Nuitee
L
lesley • couple • gb
8
Very good
Pros:

Location

Cons:

Sticky toffee pudding

2026-07-11 • via Nuitee
V
Voyage800566 • Solo travel
10
Great food and service
Pros:

Great service, great food, highly recommended ! Belly Pork was to die for, compliments to the chef!

2026-07-09 • via Tripadvisor