The Spa Hotel

Hotels
•
Independent
8.4 (108 reviews)
Saltburn Bank, Saltburn-by-the-Sea, England, TS12 1HH , Saltburn-by-the-Sea , GB
44-1287-622544

listing image 1
Show all photos
Pets allowed

Facilities

Full-service spa
Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Hiking/biking trails nearby
Breakfast available (surcharge)
Library
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful views
Cons:
Cleanliness issues
Food quality problems
Overpriced for value

Categories

Cleanliness
7.21
Room smelt heavily of damp dog, and bar covered in dirty glasses.
Service
9.38
Friendly staff and accommodating house maid Carol, but young staff appeared overwhelmed.
Location
9.72
Good sea views and close to the beach, despite steep incline.
Room Quality
8.17
First room had no view and was undesirable, but second room was accommodated.
Amenities
9.2
Standard quality for this hotel tier.
Value for Money
7.66
Overpriced for the experience, especially given food quality.
Food and Beverage
6.71
Food was generally a miss, with many disappointments during meals.
Overall Experience
9.18
Mostly positive experience with great views and staff, offset by food and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 14:01

Property Description

Discover the ultimate retreat at The Spa Hotel in Saltburn-by-the-Sea, where relaxation meets convenience.

Indulge in Luxury
Unwind at our full-service spa offering a variety of massages, body treatments, and facials. Our serene environment ensures you leave feeling rejuvenated.

Delight in Culinary Experiences
Savor delectable dishes at our on-site restaurant or take advantage of room service for a cozy in-room dining experience. Enjoy full breakfasts daily, setting the perfect tone for your day.

Comfort and Connectivity
Each of our 25 spacious guestrooms features modern amenities, including flat-screen TVs and complimentary wireless internet, ensuring you stay connected during your stay.

Don’t miss out on this exquisite experience—book your stay at The Spa Hotel today!

Important information:

  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MME

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.4
Based on 108 reviews
Cleanliness: 7.21
Service: 9.38
Location: 9.72
Room Quality: 8.17
Amenities: 9.2
Value for Money: 7.66
Food and Beverage: 6.71
Overall Experience: 9.18
C
Chris • solo_traveller • gb
10
2026-05-12 • via Nuitee
F
Filip • extended_group • be
10
2026-05-11 • via Nuitee
E
Eilidh • couple • gb
6
Would I visit again, for the location yes, for the price and value for money, no.
Pros:

The location was fabulous

Cons:

The shower went from one extreme to another cold then very hot!!!!. The bedside lamp didn’t work. The toilet didn’t flush after several attempts and no conditioner . The terrace was closed as the weather was bad (acceptable) but made just sitting and having a drink to enjoy the view difficult as there was only the more formal dining area to sit, not so good if not dining.

2026-05-11 • via Nuitee
J
John • extended_group • gb
9
Excellent
Pros:

Breakfast

Cons:

Nothing

2026-05-10 • via Nuitee
J
Jacqueline • solo_traveller • gb
7
Pros:

The location & friendly staff

Cons:

Room was dated

2026-05-06 • via Nuitee
N
Neil • extended_group • gb
9
2026-05-06 • via Nuitee
L
Lindsay • extended_group • bh
10
2026-05-05 • via Nuitee
H
Hayley • solo_traveller • au
10
Pros:

Great location! The apartment is spacious, clean and comfortable. The staff were very welcoming and we had no trouble checking in.

2026-04-30 • via Nuitee
R
Robinson • couple • gb
10
Didn’t want to leave.
Pros:

The location. The views were amazing and for my mums 70th and with dog in tow it was so lovely to be able to access the beach easily. Eat and drink at the restaurant with the dog and enjoy beautiful views from the balcony. The Treetops house was just as stunning, clean, plenty of space and nicely decorated. With outdoor space with views also.

Cons:

Nothing.

2026-04-29 • via Nuitee
S
Serena • solo_traveller • gb
3
2026-04-29 • via Nuitee
K
Kirstie • extended_group • gb
10
Super comfortable
Pros:

The location of the property was perfect

Cons:

Nothing

2026-04-28 • via Nuitee
B
beverley • solo_traveller • gb
9
Pros:

Food excellent , staff couldn't do enough, get away for 1 night had a lovely time.

Cons:

Only problem we had was a couple arguing it was a womens voise we could hear shouting loudly till early hour in the morning which is a shame

2026-04-26 • via Nuitee
M
Mandy • couple • gb
10
Great stay, would defo stay again
Pros:

Hotel clean, food yummy, staff polite and helpful

Cons:

Nothing

2026-04-21 • via Nuitee
S
Szoma • family_with_children • gb
10
2026-04-20 • via Nuitee
F
Frances • couple • ch
5
Pros:

Breakfast was good and service excellent

Cons:

No preferential tables for guests. On the Sunday we were shipped off to a conference room.

2026-04-12 • via Nuitee
S
Silje-Marie • solo_traveller • no
10
2026-04-10 • via Nuitee
G
Gemma • solo_traveller • gb
10
Pros:

Hotel was great, room was great, location was fab. Couldn't fault it and will def be back. 5 stars!

2026-04-09 • via Nuitee
M
michal • solo_traveller • gb
10
Thanks again - great place 👍👍👍
Pros:

Great view - quiet room -fast internet -great staff -free parking- nice bar

Cons:

All great for me

2026-04-09 • via Nuitee
R
Rachael • couple • gb
10
Absolutely brilliant. Gorgeous views!
Pros:

Warm welcome from staff, on hand if needed, lovely location, will return again.

2026-04-07 • via Nuitee
P
Penny • couple • gb
9
Beautiful coastal view with convert, cleanliness and calm!
Pros:

The bed was lively and comfy and located with beautifully views of the sea and coastline

Cons:

Can’t think of anything

2026-04-06 • via Nuitee