The Spa Hotel

Hotels
•
Independent
8.4 (108 reviews)
Saltburn Bank, Saltburn-by-the-Sea, England, TS12 1HH , Saltburn-by-the-Sea , GB
44-1287-622544

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Pets allowed

Facilities

Full-service spa
Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Hiking/biking trails nearby
Breakfast available (surcharge)
Library
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful views
Cons:
Cleanliness issues
Food quality problems
Overpriced for value

Categories

Cleanliness
7.21
Room smelt heavily of damp dog, and bar covered in dirty glasses.
Service
9.38
Friendly staff and accommodating house maid Carol, but young staff appeared overwhelmed.
Location
9.72
Good sea views and close to the beach, despite steep incline.
Room Quality
8.17
First room had no view and was undesirable, but second room was accommodated.
Amenities
9.2
Standard quality for this hotel tier.
Value for Money
7.66
Overpriced for the experience, especially given food quality.
Food and Beverage
6.71
Food was generally a miss, with many disappointments during meals.
Overall Experience
9.18
Mostly positive experience with great views and staff, offset by food and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 14:01

Property Description

Discover the ultimate retreat at The Spa Hotel in Saltburn-by-the-Sea, where relaxation meets convenience.

Indulge in Luxury
Unwind at our full-service spa offering a variety of massages, body treatments, and facials. Our serene environment ensures you leave feeling rejuvenated.

Delight in Culinary Experiences
Savor delectable dishes at our on-site restaurant or take advantage of room service for a cozy in-room dining experience. Enjoy full breakfasts daily, setting the perfect tone for your day.

Comfort and Connectivity
Each of our 25 spacious guestrooms features modern amenities, including flat-screen TVs and complimentary wireless internet, ensuring you stay connected during your stay.

Don’t miss out on this exquisite experience—book your stay at The Spa Hotel today!

Important information:

  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MME

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.4
Based on 108 reviews
Cleanliness: 7.21
Service: 9.38
Location: 9.72
Room Quality: 8.17
Amenities: 9.2
Value for Money: 7.66
Food and Beverage: 6.71
Overall Experience: 9.18
S
Summit B V • solo_traveller • nl
9
2026-07-17 • via Nuitee
C
Chris • extended_group • gb
9
Great stay in Saltburn, Had a great time with friends.
Pros:

Stayed in Treetops self catering. Excellent place to stay, very tidy and would recommend

Cons:

Only the weather could have been a little better

2026-07-17 • via Nuitee
G
Galbraith • couple • gb
10
2026-07-14 • via Nuitee
S
Stuart • couple • gb
10
Brilliant
Pros:

Loved it ! Great location wonderful staff

Cons:

Nothing

2026-07-14 • via Nuitee
A
Andrew • extended_group • gb
9
All great overall
Pros:

Outdoor Terrace

Cons:

Route from front of hotel to room.

2026-07-14 • via Nuitee
R
Raymond • couple • gb
9
Very enjoyable two days in one of our favourite seaside places.
Pros:

The room was lovely and spacious and clean. The reception staff were very helpful. The food was very good. The view from the terrace was spectacular. The location was good, being only a short walk from the railway station and near the beach and pier.

Cons:

The service in the restaurant was very slow--we had to prompt the waiter after waiting for nearly an hour for our evening meal. At breakfast the toast was cold by the time it came.

2026-07-13 • via Nuitee
S
sophie • couple • gb
7
2026-07-13 • via Nuitee
E
Emma • solo_traveller • gb
10
2026-07-13 • via Nuitee
B
Billie • couple • gb
10
2026-07-12 • via Nuitee
L
lesley • couple • gb
8
Very good
Pros:

Location

Cons:

Sticky toffee pudding

2026-07-11 • via Nuitee
A
Alison • solo_traveller • gb
10
2026-07-11 • via Nuitee
P
Peter • solo_traveller • gb
8
2026-07-06 • via Nuitee
R
Rahul • couple • in
10
It was all a fantastic one… would come back for sure .. also highly recommended
Pros:

Nice location , nice ambience, nice staff

Cons:

A bit more of parking facilities would have been great.

2026-07-06 • via Nuitee
M
Marc • couple • gb
10
2026-07-06 • via Nuitee
N
Nicholas • couple • gb
8
Nice location
Pros:

Location
Really lovely staff

Cons:

Paid for breakfast and then had to pay extra for tea/coffee with it 🙄
Nice and comfy but not a £200+ /night hotel expect much higher spec in rooms but it’s location suited us

2026-07-05 • via Nuitee
E
Evans • solo_traveller • gb
10
2026-07-04 • via Nuitee
S
Saffron • family_with_children • gb
8
Pros:

the food was excellent
the service was excellent, really friendly staff
the room was gorgeous and very clean
location was perfect, great view

Cons:

n/a

2026-07-03 • via Nuitee
A
Andrew • extended_group • gb
10
2026-07-02 • via Nuitee
A
ANDREW • couple • gb
10
2026-07-01 • via Nuitee
R
Rebecca • extended_group • gb
8
2026-07-01 • via Nuitee