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Facilities
Property facilities
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Free breakfast
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Express check-out
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Parasailing nearby
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Long-term parking (surcharge)
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Free WiFi
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24-hour front desk
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Luggage storage
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Express check-in/check-out
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Continental breakfast
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Wheelchair accessible
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Elevator
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Golfing nearby
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Snorkeling nearby
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Scuba diving nearby
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Scooter/moped rentals nearby
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Free breakfast
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Multilingual staff
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Express check-out
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Parasailing nearby
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Smoke-free property
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Ecotours nearby
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Golf lessons available nearby
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Wheelchair accessible parking
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Free self parking
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Free airport transportation - pickup
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Long-term parking (surcharge)
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Free continental breakfast
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Banquet hall
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Wheelchair-accessible van parking
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Wheelchair-accessible spa
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Wheelchair-accessible pool
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Wheelchair-accessible on-site restaurant
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Accessible airport shuttle
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No accessible airport shuttle
Review Highlights
Categories
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Property Description
Experience the charm and convenience of Comfort Inn Cancun Aeropuerto, perfectly situated for a delightful getaway.
Exceptional Dining
Indulge your taste buds at La Veranda restaurant, offering a delectable menu for lunch and dinner. Prefer a cozy night in? Enjoy room service or start your day with our complimentary continental breakfast served daily.
Comfortable Accommodations
Relax in one of our 65 well-appointed guestrooms featuring plush pillowtop beds, premium bedding, and modern amenities including plasma TVs and digital channels. Each private bathroom is well-equipped with complimentary toiletries for your convenience.
Prime Location
Just 5.9 km from Cancun International Airport, our hotel provides easy access to popular attractions like Xoximilco and Ventura Park. With complimentary airport shuttles available upon request, your travel stress is guaranteed to melt away.
Book your stay today and embrace the perfect blend of comfort and accessibility!
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- A car is recommended for transportation to and from this property.
Property Policies
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Pets
Service animals are exempt from fees/restrictions
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Children and extra beds
No rollaway/extra beds available
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Transportation
Car recommended
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Pets
Pets allowed
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Sustainability Certifications
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Property policies
-
Pets
Service animals are exempt from fees/restrictions
-
Children and extra beds
No rollaway/extra beds available
-
Transportation
Car recommended
-
Pets
Pets allowed
-
Sustainability Certifications
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
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General
Professional property host/manager
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Children and extra beds
No cribs (infant beds) available
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Pets
Only dogs are allowed
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Pets
Service animals are allowed
Location
Guest Reviews
Everything was fine my only dissatisfaction it was they said shuffle from airport to hotel included but that was not the case.
I ended paying for a Taxy and the hotel did not even give me back the money and that was the main reason I book with them
Close to airport
Perfectly adequate if you need a cheap night near the airport. The hotel says it has an airport shuttle, but it does not.
Good
Property is fine
Nice room and good bed, and not good parking for the car
This property says it offers transportation from the Airport to Hotel, Hotel to airport, NOT TRUE. A week before our stay they message me saying no transportation from the airport to the hotel, at that point it was to late for me to cancel, the day of pick up at the airport they called me to say their Van had mechanical issues and no transportation was going to happen. Front desk offered no solution, nothing! No ice machine! Would definitely not recommend!
Close to Airport
Thank you for a nice place to stay on our travels
Terrible experience. We got scammed trying to get the “free” shuttle from the airport to the hotel. There seems to be some type of arrangement whereby you order the shuttle and it never comes. So, cab drivers approach you to say that the hotel works with them and that they will take you and the hotel will reimburse you. When you arrive at the hotel, they claim to not know anything about to and that the shuttle has been looking for you. Super fishy. HUGE PROBLEM FOR SENIORS like us. We got charged twice for the taxi ($57 each time) since the run the credit card twice. We had to cancel our card. Super disappointed and upset.
Very old need remodel the beds so uncomfortable the only good thing the breakfast .
We had to wait for the hotel shuttle bus 2 hrs
The service
Beds were so hard.
Friendly staff, stayed one night, good experience overall
El personal te atiende de muy mala gana y el día que llegamos no hubo luz por más de 5 horas
Very convenient property to shuttle to the airport. The spaces are all clean and the room is well appointed. The water pressure is the shower was very low and it did not reach a warm temperature for a very long time. Overall, for a landing spot for a short stay, it’sa fine place with free breakfast.
Good location - close to the airport.
Very clean and close to the airport
Room was ok. The toilet seat broken. Shuttle service terrible. Not for the driver. He was great. I spent 3 hours at the airport waiting for the van. And not shuttle service from hotel to airport. Uber charge $500.
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