Mercure Ostrava Center

Hotels
•
Mercure
9.2 (1946 reviews)
Českobratrská 18/1742 , Ostrava , cz

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Location
Excellent Food
Beautiful Wellness Facilities
Cons:
Uncomfortable Beds
Noise from Other Rooms

Categories

Cleanliness
8.44
Several reviews mentioned cleanliness positively, but also noted some issues like dirt on hall carpets.
Service
9.41
Many reviews praised the staff for being friendly and helpful.
Location
9.95
The majority of comments highlighted excellent location close to the city center.
Room Quality
8.4
Some reviews highlighted issues with beds being too hard, impacting overall comfort.
Amenities
9.43
Positive mentions of fitness and wellness facilities indicate good amenities.
Value for Money
8.89
Some reviews mentioned high breakfast prices, possibly affecting perceived value.
Food and Beverage
9.44
General consensus is that breakfast and food offerings are excellent.
Overall Experience
9.61
Overall sentiment from most reviews indicates a very positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:04

Property Description

Central Location in Ostrava
Experience the heart of Ostrava at Mercure Center hotel, offering elegant air-conditioned rooms with modern amenities like LCD TV and free Wi-Fi.

Relaxation and Fitness Options
Unwind after a busy day in the sauna or keep up with your fitness routine at the on-site fitness centre at Mercure Ostrava.

Culinary Delights and Entertainment
Treat yourself to a culinary journey with Czech and international cuisine at the hotel's restaurant, complete with a lovely summer terrace. And for a night out, explore the vibrant clubs on Stodolni Street just a short walk away.

Book your stay at Mercure Ostrava Center now for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OSR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CZK 380 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 12 years old and over stay for 373 Kč per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.2
Based on 1946 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.95
Room Quality: 8.4
Amenities: 9.43
Value for Money: 8.89
Food and Beverage: 9.44
Overall Experience: 9.61
C
Chyenne • couple • ca
9
Pros:

We loved the air conditioning as it was such a hot week. We loved the gym and sauna and the food and the staff.

Cons:

I would prefer a few more pillows and a mattress what wasn’t quite as hard. Small things.

2026-06-27 • via Nuitee
M
Martin • couple • cz
6
Pros:

Ochotny personal,rychly check-in,lokace hotelu.

Cons:

Hotel by celkove zaslouzil obnovu vybaveni pokoju,zejmena postele maji sve nejlepsi casy za sebou a jsou znacne prolezele a nepohodlne.

2026-06-27 • via Nuitee
Тетяна • couple • ua
4
Pros:

В центрі міста

Cons:

За таку ціну не вартує цей готель

2026-06-26 • via Nuitee
O
Ondřej • solo_traveller • cz
9
Pros:

Přístup personálu / Vybavení / Restaurace

Cons:

Na snídaních by šlo lecos posunout ke spokojenosti, zvláště v jinak skvělém hotelu 😉

2026-06-25 • via Nuitee
H
Henri • extended_group • nl
7
2026-06-25 • via Nuitee
V
Vitaliy • family_with_children • ua
8
2026-06-24 • via Nuitee
F
Fabienne • solo_traveller • at
8
2026-06-23 • via Nuitee
E
Elina • couple • fi
9
Pros:

Oikein hyvä hotelli ja helposti saavutettavissa autolla. Sisäpihalta löytyy autolle parkkitilaa, mutta kannattaa tulla ajoissa koska paikkoja on rajoitetusti. Monipuolinen ja hyvä aamiainen.

2026-06-23 • via Nuitee
D
Daniela • couple • ro
8
2026-06-23 • via Nuitee
L
Limor • solo_traveller • il
9
2026-06-22 • via Nuitee
A
Alzbeta • solo_traveller • cz
10
Pros:

Prostě dobrý hotel na dobrém místě.

Cons:

Nemám ráda hotelové odmykací karty, často nefungují.

2026-06-21 • via Nuitee
K
Kateřina • solo_traveller • cz
10
Pros:

Skvělá poloha hotelu, blízko MHD, relativně blízko na hl.nádraží. Milý a ochotný personál, krásný a čistý pokoj. Bohatá snídaně.

2026-06-21 • via Nuitee
L
Loreta • extended_group • lt
10
Puiki.
Pros:

Patiko vieta, parkingas, pusryčiai.

2026-06-20 • via Nuitee
P
Pavel • family_with_children • cz
10
2026-06-19 • via Nuitee
N
Nguyen Quang • solo_traveller • cz
10
2026-06-19 • via Nuitee
K
Kamil • couple • cz
10
2026-06-18 • via Nuitee
Łukasz • couple • pl
9
2026-06-18 • via Nuitee
T
Tomasz • couple • pl
7
Pros:

Świetna lokalizacja, czyste pokoje z dużymi łazienkami, wygodne łóżka, klimatyzacja.

Cons:

Wygląd hotelu, płatny parking 370 koron/doba.

2026-06-18 • via Nuitee
S
Sirenella Grand Hotel Srl • couple • it
10
2026-06-18 • via Nuitee
P
Pavol • family_with_children • sk
10
2026-06-17 • via Nuitee