Novotel Auckland Airport

Hotels
•
Novotel
Ray Emery Drive, Auckland Airport , Auckland , nz

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Good breakfast
Cons:
Dirty bathroom
Overpriced
Long check-in queues

Categories

Cleanliness
8.28
Some complaints about dirty baths and cleaning.
Service
9.25
Staff were welcoming and helpful, good service overall.
Location
9.29
Proximity to the airport is a major advantage.
Room Quality
8.74
Rooms are comfortable but some issues were noted.
Amenities
8.77
Basic amenities provided, but some guests desired more.
Value for Money
8.23
Some guests find it overpriced for what is delivered.
Food and Beverage
8.28
Food quality was mixed; breakfast was praised but restaurant quality noted as average.
Overall Experience
8.75
Generally a good experience, with a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:57

Property Description

Convenient Location

Novotel Auckland Airport is the ideal choice for travelers seeking modern accommodation right next to the Auckland International Airport. With direct walking access to the international terminal and just a 5-minute walk from the domestic terminal, convenience is at your doorstep.

Dining Experience

Indulge in the culinary delights offered at the hotel's restaurant, where you can savor local New Zealand cuisine. The unique cooking station allows you to customize your meal with a variety of ingredients. After dining, unwind at the stylish bar which boasts an extensive selection of wines, cold beers, and snacks.

Modern Amenities

Experience comfort in the air-conditioned rooms equipped with essential amenities such as a minibar, satellite TV, work desk, and a safety deposit box. Stay connected with free Wi-Fi and keep up with your fitness routine at the fully equipped fitness centre.

Book your stay at Novotel Auckland Airport for a seamless travel experience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that check-in is available only after 14:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AKL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs NZD 48 per day.

Location

Guest Reviews

Cleanliness: 8.28
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 8.28
Overall Experience: 8.75
F
France • couple • nz
8
2026-06-28 • via Nuitee
T
Teraina • couple • au
10
Easy access from the airport and very comfortable!
Pros:

Room very clean

2026-06-28 • via Nuitee
S
Sam • solo_traveller • nz
10
Convenient and sumptuously comfortable
Pros:

Proximity to the airport

2026-06-27 • via Nuitee
T
Trudy • family_with_children • nz
10
2026-06-27 • via Nuitee
M
Mihi • solo_traveller • nz
10
Pros:

Comfort. Peaceful. Great service.
Thank you!

2026-06-27 • via Nuitee
R
Rhonda • couple • au
9
Definitely stay again
Pros:

The location is brilliant as it is extremely close to the international departures. The beds were fantastic and very very comfortable. No noise at all you would not know you are next to the airport. Restaurant was good and staff were lovely.

2026-06-27 • via Nuitee
A
Adrienne • solo_traveller • nz
8
Pros:

Clean tidy and comfortable bed

2026-06-27 • via Nuitee
R
Randhir • family_with_children • au
8
2026-06-27 • via Nuitee
J
Josh • couple • nz
10
Comfortable, quiet and warm
Pros:

How modern and clean it was and it was only a small walk to the Uber pickup.

Cons:

Nothing it was perfect

2026-06-27 • via Nuitee
T
Teautu • couple • au
8
Nice stay but I think they need to sort this issue out
Pros:

Location to catch early flight the next morning

Cons:

Seemed a bit weird you get charged a percentage on a debit card (ie wise card))that pays out NZ dollars ???when paying for your meal ??

Fair enough if you use a credit card .

Ended up paying with my ANZ NZ debit card and NZ dollars and not getting charged the percentage .
So what’s the difference??

2026-06-27 • via Nuitee
J
Janelle • couple • nz
8
Perfect for walking off and on a plane without needing to think!
Pros:

Location and comfy bed!

Cons:

They charged our card for someone else’s breakfast!

2026-06-27 • via Nuitee
D
Deborah • couple • nz
5
It was OK but would not recommend due to the above
Pros:

location and breakfast

Cons:

Property is aging inside, no drinking water supplied - cost was high when you consider the state of facilities

2026-06-27 • via Nuitee
C
Carolyn • extended_group • nz
8
Great and convenient
Pros:

Clean, modern, close to airport.

Cons:

Seemed a bit short staffed and our meal took a long time.

2026-06-27 • via Nuitee
J
Jung-hsuan • solo_traveller • nz
10
2026-06-27 • via Nuitee
C
Christine and Jeff • solo_traveller • nz
9
Pros:

Short walk to international airport

2026-06-27 • via Nuitee
J
Jamie • solo_traveller • nz
9
2026-06-27 • via Nuitee
A
Andrew • couple • nz
9
2026-06-27 • via Nuitee
A
Andrea • couple • nz
9
Very handy stopover for a late or early flight
Pros:

Very comfortable bed

2026-06-26 • via Nuitee
K
Kirsten • family_with_children • nz
9
2026-06-26 • via Nuitee
D
Dianne • family_with_children • nz
8
perfect stay
Pros:

great venue

Cons:

all good

2026-06-26 • via Nuitee