Novotel Auckland Airport

Hotels
Novotel
8.7 (12583 reviews)
Ray Emery Drive, Auckland Airport , Auckland , nz

Children allowed

Facilities

Meeting rooms
Fitness facilities
Express check-out
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Good breakfast
Cons:
Dirty bathroom
Overpriced
Long check-in queues

Categories

Cleanliness
8.28
Some complaints about dirty baths and cleaning.
Service
9.25
Staff were welcoming and helpful, good service overall.
Location
9.29
Proximity to the airport is a major advantage.
Room Quality
8.74
Rooms are comfortable but some issues were noted.
Amenities
8.77
Basic amenities provided, but some guests desired more.
Value for Money
8.23
Some guests find it overpriced for what is delivered.
Food and Beverage
8.28
Food quality was mixed; breakfast was praised but restaurant quality noted as average.
Overall Experience
8.75
Generally a good experience, with a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:57

Property Description

Experience unmatched convenience and elegance at Novotel Auckland Airport, your gateway to the heart of New Zealand.

Prime Location
With direct walking access to the international terminal, getting to and from your flight is a breeze. The domestic terminal is only a five-minute stroll away, making your travel plans seamless.

Gourmet Dining
Indulge in a culinary adventure at our restaurant, where local New Zealand cuisine comes to life. With a unique cooking station and an expansive wine selection, you're in for an unforgettable dining experience.

Exceptional Amenities
Stay fit and energized with our fully equipped fitness centre and enjoy complimentary Wi-Fi in the business centre. Whether for business or leisure, our stylish rooms, featuring modern comforts, ensure a relaxing stay.

Don’t miss out on this perfect blend of comfort and convenience—book your stay at Novotel Auckland Airport today!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that check-in is available only after 14:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AKL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs NZD 65 per day.

Location

Guest Reviews

8.7
Based on 12583 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 8.28
Overall Experience: 8.75
B
Ben solo_traveller gb
10
2026-04-11 via Nuitee
L
lynette couple us
9
Convienant place to stay if you have an early flight
Pros:

Right across from airport terminal. Everything was clean Restaurant in the hotel was decent. Room was quiet!

Cons:

It was all good. Maybe bed could have been a little softer.

2026-04-11 via Nuitee
A
anneke couple nz
7
Pros:

Close to airport

Cons:

The mattress was very uncomfortable. Too soft.

2026-04-11 via Nuitee
D
Doug solo_traveller au
8
2026-04-11 via Nuitee
K
Karla couple nz
10
2026-04-11 via Nuitee
R
Robin couple nz
8
Happy with stay but prior to arriving received e mails as to available upgrades but difficult to find out what they were
Pros:

Location, next door to International departures.

Cons:

None

2026-04-11 via Nuitee
J
JOHN couple ie
7
Functional
Pros:

Functional

Cons:

Bit sterile

2026-04-10 via Nuitee
K
Keith couple nz
10
15 minutes from your flight. You are settled in
Pros:

Close to international terminal
But great friendly staff .
Well maintained. And clean

Cons:

It wasn’t built 20 years ago

2026-04-10 via Nuitee
S
Simon couple gb
9
Great location for a comfy nights stay
Pros:

Great location for international flights. Extremely helpful guy on the concierge helped me when I had a huge box on my trolly! Lady on checkin very friendly. Comfy bed.

Cons:

Too expensive.
Wasn’t easy to find by car. Had to use a taxi only lane as signage wasn’t great.

2026-04-10 via Nuitee
P
Payal family_with_children nz
10
It was convenient to be located at the airport and service was amazing.
Pros:

The staffs were warm welcoming and friendly.

Cons:

Everything was great. Just wished the property had its own car parking. But still the hotel staffs were great in assisting with the best possible parking solution for us.

2026-04-10 via Nuitee
C
Carol couple gb
9
2026-04-10 via Nuitee
K
Kenneth couple us
9
Pros:

International Airport terminal was less than 15 minute walk.

Cons:

No complaints

2026-04-10 via Nuitee
solo_traveller au
10
2026-04-10 via Nuitee
D
Daphne couple au
9
It was great
Pros:

Close to airport

2026-04-10 via Nuitee
O
OSullivan solo_traveller au
9
Pros:

location

Cons:

nil

2026-04-10 via Nuitee
A
Ann solo_traveller nz
8
Super convenient
Pros:

Great location, easy check in. Room was spacious for 1 person and bed was super comfortable.

Cons:

Shower over the bath was not user friendly. Have to reach around door to turn water on and a high step in. Restaurant menu wasn't very appealing.

2026-04-10 via Nuitee
B
Bradley solo_traveller za
8
2026-04-10 via Nuitee
Q
Quaint Quests family_with_children au
10
Convenient, comfortable and quiet hotel
Pros:

Everything, our fave hotel close to the airport makes it so convenient for us as we live in nelson and use this hotel each time for our international flights each year.

2026-04-10 via Nuitee
F
Francis solo_traveller au
10
2026-04-10 via Nuitee
K
Kirk solo_traveller au
8
Would happily stay again, but wouldn’t eat at the restaurant
Pros:

Location was excellent, friendly and accommodating staff

Cons:

Restaurant downstairs is extremely overpriced for the serving sizes you’re getting.

2026-04-09 via Nuitee