Novotel Auckland Airport

Hotels
•
Novotel
8.7 (13216 reviews)
Ray Emery Drive, Auckland Airport , Auckland , nz

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Children allowed

Facilities

Meeting rooms
Fitness facilities
Express check-out
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Good breakfast
Cons:
Dirty bathroom
Overpriced
Long check-in queues

Categories

Cleanliness
8.28
Some complaints about dirty baths and cleaning.
Service
9.25
Staff were welcoming and helpful, good service overall.
Location
9.29
Proximity to the airport is a major advantage.
Room Quality
8.74
Rooms are comfortable but some issues were noted.
Amenities
8.77
Basic amenities provided, but some guests desired more.
Value for Money
8.23
Some guests find it overpriced for what is delivered.
Food and Beverage
8.28
Food quality was mixed; breakfast was praised but restaurant quality noted as average.
Overall Experience
8.75
Generally a good experience, with a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:57

Property Description

Experience unmatched convenience and elegance at Novotel Auckland Airport, your gateway to the heart of New Zealand.

Prime Location
With direct walking access to the international terminal, getting to and from your flight is a breeze. The domestic terminal is only a five-minute stroll away, making your travel plans seamless.

Gourmet Dining
Indulge in a culinary adventure at our restaurant, where local New Zealand cuisine comes to life. With a unique cooking station and an expansive wine selection, you're in for an unforgettable dining experience.

Exceptional Amenities
Stay fit and energized with our fully equipped fitness centre and enjoy complimentary Wi-Fi in the business centre. Whether for business or leisure, our stylish rooms, featuring modern comforts, ensure a relaxing stay.

Don’t miss out on this perfect blend of comfort and convenience—book your stay at Novotel Auckland Airport today!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that check-in is available only after 14:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AKL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs NZD 65 per day.

Location

Guest Reviews

8.7
Based on 13216 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 8.28
Overall Experience: 8.75
M
Mary • family_with_children • nz
8
Comfortable and convenient
Pros:

Location, comfort and cleanliness

Cons:

Slightly high on price. Took a while to check in. We had young tired children. Possible suggeation, self check in set up 🙂

2026-05-31 • via Nuitee
A
APak • solo_traveller • nz
9
Pros:

Customer service professional and courteous

2026-05-30 • via Nuitee
S
Shane • couple • au
10
2026-05-30 • via Nuitee
C
Caroliene • solo_traveller • nl
10
Worth repeating
Pros:

The access to the International terminal (next door), the Skydrive bus to the city, the staff who pull out all stops to make your stay memorable, excellent food. Just fantastic.

Cons:

No complaints

2026-05-30 • via Nuitee
L
Lynne • couple • nz
9
2026-05-30 • via Nuitee
N
Nikki • solo_traveller • nz
10
Pros:

The bed was very comfy and the location

Cons:

Nothing really

2026-05-30 • via Nuitee
K
Karen • couple • au
10
2026-05-30 • via Nuitee
H
Halfpenny • extended_group • au
10
2026-05-30 • via Nuitee
J
Jill • family_with_children • nz
9
Good thanks
Pros:

Location close to airport. Room service drinks - very efficient

Cons:

Couldn’t get into restaurant, maybe could be suggested at time of booking accommodation that booking dinner would be advisable.

2026-05-30 • via Nuitee
E
Eva • solo_traveller • za
9
Novotel Auckland airport
Pros:

The room is a fair size and well sound proofed. The toiletries provided are good quality.

Cons:

The lighting is too subdued. The shower leaks onto the bathroom floor.

2026-05-30 • via Nuitee
H
Hunter • couple • nz
8
2026-05-30 • via Nuitee
G
Guy • solo_traveller • nz
10
Pros:

Dinner was impressive. And the concierge was incredibly helpful.

2026-05-30 • via Nuitee
K
Kate • couple • nz
9
Great spot for a night either side of a plane trip somewhere
Pros:

Location can’t be beat

2026-05-30 • via Nuitee
C
Cushla • couple • nz
9
Great quiet location at airport
Pros:

Handy location for international travel. Large quiet room.

Cons:

TV was broken. Staff tried to fix and offered to move us to another room but we were too tired after travelling.

2026-05-29 • via Nuitee
C
Chung kai • couple • pf
10
Parfait pour un novotel
Pros:

L emplacement

2026-05-29 • via Nuitee
J
Janet • solo_traveller • nz
9
Excellent for catching ,early international flight
Pros:

Close to airport

Cons:

N/a

2026-05-29 • via Nuitee
S
Sarah • solo_traveller • nz
10
2026-05-29 • via Nuitee
M
Mark • couple • nz
9
2026-05-29 • via Nuitee
B
Bruce • solo_traveller • au
8
Pros:

Close to the Auckland international terminal

Cons:

No comment

2026-05-29 • via Nuitee
P
Pieter • couple • nz
8
2026-05-29 • via Nuitee