Grange Moor Hotel

Hotels
6.1 (680 reviews)
St Michael's Road , Maidstone , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Fax/photocopying
Facilities for disabled guests
Packed lunches
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Dirty rooms
Noisy neighbors
Smell of paint

Categories

Cleanliness
3.6
Numerous comments about dirty rooms and stained carpets indicated a significant cleanliness issue.
Service
9.1
Staff were described as kind and helpful, providing a positive aspect despite the overall issues.
Location
8.6
Many reviews highlighted the great location as a key positive.
Room Quality
4.6
Several reviews pointed out problems with the rooms, including dampness, broken items, and strong odors.
Amenities
5.6
Basic amenities were present, but some guests found them lacking or in poor condition.
Value for Money
6.6
Guests noted that while it was a budget option, the overall quality did not meet expectations.
Food and Beverage
4.6
Negative comments regarding the breakfast options and quality of drinks were noted.
Overall Experience
6.1
Overall mixed experience with guests expressing disappointment but acknowledging some positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:06

Property Description

Tranquil Setting Near Maidstone Town Centre

Enchanting Gardens and Comfortable Rooms
The Grange Moor Hotel offers en suite rooms with modern amenities such as TVs, radio alarm clocks, and free Wi-Fi. Guests can enjoy the convenience of ironing and washing facilities, as well as room service for a cozy night in.

Relaxing Lounge and Tudor-Style Bar
Unwind in the inviting lounge area while catching up on your favorite shows or head to the Tudor-style bar for a refreshing drink and tasty snacks. Free Wi-Fi is accessible in public areas and most bedrooms, ensuring you stay connected throughout your stay.

Explore Maidstone's Charm
Located just a short stroll from the River Medway and close to Maidstone West Railway Station, the Grange Moor Hotel is the perfect base for exploring the town's attractions.

Experience tranquility and comfort at Grange Moor Hotel - Book your stay now!

Important information:

Please note the Grange Moor Hotel is a split site, and your booking may be allocated in either building.

The Grange Moor Hotel is a popular venue for functions and weddings particularly during the weekend, and some functions might have music which may be heard from some rooms, however the music finishes at midnight. Should you require a quieter room, please call the hotel direct to check whether there will be a function with music during your stay and if so to be allocated to a quieter room if available.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: LGW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

6.1
Based on 680 reviews
Cleanliness: 3.6
Service: 9.1
Location: 8.6
Room Quality: 4.6
Amenities: 5.6
Value for Money: 6.6
Food and Beverage: 4.6
Overall Experience: 6.1
L
Linda • family_with_children • nl
6
2026-02-08 • via Nuitee
L
Lewis • solo_traveller • gb
4
Pros:

Local and a few staff were very polite and happy ( Dave)

Cons:

Poor room and water power from shower

2026-01-28 • via Nuitee
C
Craig • solo_traveller • gb
4
2026-01-19 • via Nuitee
J
Jean • couple • gb
5
2026-01-19 • via Nuitee
C
Cheriachen • couple • gb
1
I found in room tea bags with some instincts.
Pros:

Very bad

2026-01-19 • via Nuitee
D
David • solo_traveller • gb
1
Pros:

Nothing

Cons:

Everything

2026-01-19 • via Nuitee
M
Margot • family_with_children • fr
8
Would come here again
Pros:

Breakfast was complimentary, a surprise!

Cons:

Shower, water not hot enough for me

2026-01-19 • via Nuitee
S
Sam • solo_traveller • gb
5
Average at best
Pros:

Quick service, room size was OK and bathroom a good size too.

Cons:

Difficulty opening the door with the key. Could do with new locks. Room right next to smoking area. Loud vibration in the morning, think it was the water supply. No cooked breakfast was available.

2026-01-19 • via Nuitee
M
Matthew • couple • gb
1
2026-01-19 • via Nuitee
R
Roxanne • extended_group • gb
5
Ok for something basic and good value, but not if you’re wanting a special place away.
Pros:

Location was good and the parking was a really helpful extra. Nice space and value as was a great price.

Cons:

For me it was a good size room, but was a lot of unfinished parts of the room like broken handles and marks on the walls etc. It’s ok for a quick stay, but I would have been disappointed if it was a romantic getaway! Breakfast was only a few things and as was included in pay was ok, but if we had to pay extra it would have been dissapointed also. Good value, just need final touches better and would help a lot.

2026-01-19 • via Nuitee
S
Steve • couple • gb
5
awful
Cons:

would be good ideas to change name on here as not called this anymore, looks more like a hostel than hotel , very noisy doors to room waking guest up every time a door opens , staff not dressed in a professional way , needs a total refurbishment very disappointed

2026-01-19 • via Nuitee
P
Paul • couple • gb
3
Not great
Pros:

Breakfast ok when unavailable !!

Cons:

Felt a bit like staying in a bartacks

2026-01-19 • via Nuitee
C
Craig • family_with_children • gb
1
Stay away!!!!!! Unable to post pics of messages received due to bad language!!!!
Pros:

The rooms were cheap and location was good.

Cons:

It was very dated and in need of renovation, the staff were friendly enough, all bar the landlord, who has some serious issues and is really struggling with paranoia, accusing me and my son of harassing his partner, and even voyeurism.

2026-01-19 • via Nuitee
L
Lyn • solo_traveller • gb
8
Better than anticipated. Will book again if in the area.
Pros:

Small single room, very clean, bed very comfortable and pressed good linen sheets. Shower room ensuite, white towels.
Coffee/tea making facilities. Helpful staff. Didn't have breakfast as I had to get to the show ground very early. I got a very good nights sleep which was very important as I had a long day ahead of me.

Cons:

No lift.
Kitchen facilities being renovated hence no dinner. Got a take away, a short drive from the accommodation or 10 minute walk.

2026-01-19 • via Nuitee
R
Ruth Durrant • solo_traveller • gb
3
Thankfully I was only there for one night. Disappointing ...
Pros:

The bed was comfy

Cons:

Breakfast was do it yourself toast and coffee, no hot food available in the evening or for breakfast. I could not shower in the evening as there was no curtain/blind at the window so I would have been in full view to people walking by. The shower leaked at the joints so little came out of the shower head. The shower cubicle door would not close and the water did not run away.

2026-01-19 • via Nuitee
G
George • couple • gb
3
Our stay was just for somewhere to sleep as we were taking part in a show in the area.
Pros:

parking.

Cons:

where can I start. cob webs on light shade. door closer hanging off, looked like damp coming through just below ceiling on one wall. No shower gel , Water pouring from overflow all night outside the window making a constant noise, person using radio late in next room.

2026-01-19 • via Nuitee
K
Kelly • family_with_children • nz
5
Didnt
Pros:

Staff were easy to deal with and excepted the issues and gave refund straight away

Cons:

Strong Cigarette smell in corridors which lingered in the rooms.noisy pub and could hear the radio and guests in room. Was going to be a dj starting up until 11 and we wanted some peace and sleep, so ad to rebook some where else

2026-01-19 • via Nuitee
M
Mark • solo_traveller • gb
7
2026-01-15 • via Nuitee
F
Filipe • solo_traveller • us
9
2026-01-15 • via Nuitee
B
Bradlee • solo_traveller • gb
9
2026-01-12 • via Nuitee