Hotel Stella Maris

Hotels
•
Independent
4 (1 reviews)
Via Velia 156, Casal Velino, SA, 84040 , Casal Velino , IT
39-0974-907040

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Pets allowed

Facilities

Free breakfast
Free WiFi
24-hour front desk
Garden
Wheelchair accessible
Elevator
Bicycle rentals nearby
Sailing nearby
Library
Free breakfast
See all facilities

Property Description

Private Beach and Outdoor Pool
Head down to the water and enjoy a day at the private beach or take a refreshing dip in the outdoor pool.

Fine Dining and Refreshing Drinks
Enjoy a meal at the restaurant or unwind with a drink at the bar/lounge or the poolside bar. Room service is also available during limited hours.

Convenient Amenities and Services
Benefit from complimentary wireless internet access, babysitting services, and tour/ticket assistance. The hotel also offers a complimentary breakfast, 24-hour front desk, and free self-parking.

Plan a relaxing getaway at Hotel Stella Maris and experience luxury by the beach. Book now for a memorable stay!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Pool access available from 8:00 AM to 7:30 PM.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NAP

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

4
Based on 1 reviews
M
Maureen
4
Not Impressed
Pros:

Hotel Stella Maris was a cleancomfortablewell maintain hotel. The hotel service was poorly lacking. The manager and owner need to go back to school and take a basic course in hospitality 101. As Americans we were expecting them to bend over backwards to make our stay an enjoyable one.
1) they close and lock the fornt door of the hotel at midnight with no entry. There was a phone number attached to the front door to call for entry. I had my international cell phone with me but received no response when I called My son had to climb the balcony to get into our room then come downstairs to open the door Instead of mangement apoligizing for the inconvenience they accused my son and would not serve him a drink the next day at the pool. Some how according to management this was OUR FAULT. POORLY LACKING IN CUSTOMER SERVICE
2 we had TWO reservations from the expedia web site when we arrived. which was WRONG. We had reserved a family room However the reservatons had two confirmations, one family room and aroom w3beds. ot what was reserved and they had no other family room availablethey told us this was OUR ERROR. They offered us a room with three beds and a double room. They charged us for a triple room rate AND a family room rate No one spoke English so communication was difficult. My cousin from Ascea spoke to the owner at the front desk RELUCTANTLY they refund our money. 3 On top of all this,the hotel charged my credit card 4 times for the rooms!

2011-07-11 • via Nuitee