Sudima Auckland Airport

Hotels
8.4 (6091 reviews)
18 Airpark Drive , Auckland , nz

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good amenities
Clean and comfortable rooms
Cons:
High food prices
Parking fees
Stained carpets

Categories

Cleanliness
8.13
Cleanliness received mixed feedback, with mentions of stained carpets.
Service
8.9
Positive comments on friendly and helpful staff.
Location
9.04
Convenient location close to the airport was frequently praised.
Room Quality
8.49
Rooms were described as clean and comfortable, though some found the lack of windows unusual.
Amenities
8.62
The pool and restaurant amenities were well-received.
Value for Money
7.88
Criticism of high food prices and parking fees affected perceived value.
Food and Beverage
7.63
Food quality was noted as good, but pricing was highlighted as excessive.
Overall Experience
8.5
Overall experience was positive despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:15

Property Description

Luxurious Accommodation
Experience comfort and style in our 153 well-appointed rooms, each equipped with modern amenities for a relaxing stay.

Leisure Facilities
Indulge in our naturally-heated indoor pool and fitness center, perfect for unwinding after a busy day of travel or work.

Exceptional Dining Experience
Savor international cuisines and New Zealand wines at Visaya Restaurant, followed by a refreshing drink at Visaya Bar.

Book your stay at Sudima Auckland Airport now to enjoy a seamless blend of luxury and convenience.

Important information:

Please note that there is a 2.5% surcharge when you pay with a credit card.

Please note that Sudima Auckland Airport requires a credit card imprint upon check-in to cover any incidental charges.

The parking is available for an additional charge of NZ 5.00 per night. Long-term valet parking is available for an additional fee. Please note that cost conditions apply. Please check with reception. All parking fees are payable directly to the hotel. For more information, please contact the property using the contact details on the booking confirmation.

Please note that an airport shuttle service is available at an additional charge. Please contact Sudima Auckland Airport for more information.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AKL

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NZD 5 per day.

Location

Guest Reviews

8.4
Based on 6091 reviews
Cleanliness: 8.13
Service: 8.9
Location: 9.04
Room Quality: 8.49
Amenities: 8.62
Value for Money: 7.88
Food and Beverage: 7.63
Overall Experience: 8.5
J
Janine family_with_children nz
8
Pros:

Great parking, clean and comfortable

Cons:

Had to call reception for milk....should have just been in the fridge.

2026-03-07 via Nuitee
J
Janette couple au
8
2026-03-07 via Nuitee
N
Ngarewa family_with_children au
7
Pros:

Clean

2026-03-07 via Nuitee
L
Leopold solo_traveller bm
10
2026-03-07 via Nuitee
M
Melanie family_with_children au
10
A positive experience
Pros:

It was conveniently located near the airport and outer Auckland for our travel plans. The hotel was very clean and well run. The restaurant was a bonus and we enjoyed our meals. The robots were an added cute attraction.

Cons:

We were originally unsure of the location as the surrounding area, being near the airport, was industrial, but it ended up being fine, and we would stay there again.

2026-03-06 via Nuitee
K
Karl Josef solo_traveller de
9
Sehr gut für Ankommen und Abreise am Flugplatz Auckland
Pros:

Es war für uns sehr praktisch, weil das Hotel in der Nähe des Flugplatzes ist.
Die Ausstattung war gut.
Es habe Restaurants in der Nähe.
Personal war sehr freundlich

Cons:

Frühstück war und zu teuer.
Das Hotel liegt in einem Industriegebiet.

2026-03-06 via Nuitee
W
William couple nz
10
Fab
Pros:

Excellent service and great food

Cons:

Nothing to dislike

2026-03-06 via Nuitee
L
Lara solo_traveller ch
9
2026-03-06 via Nuitee
T
Tara solo_traveller nz
9
2026-03-05 via Nuitee
T
Tracy couple nz
8
Comfortable and handy to the airport
Pros:

Great location for a morning flight from the airport and hotel has all facilities required. It was very quiet and the staff were accommodating and friendly.

Cons:

They have downscaled the amenities (from when I have previously stayed) including no hot choc and needing to ask for milk so we could have a hot drink in the room and no extra items in the bathroom. This is fine as long as you are aware.

2026-03-05 via Nuitee
B
Brigid solo_traveller au
8
OK
Pros:

Staff - unfailingly cheerful and helpful. Genuine.
The pool - too hot for real exercise but wonderful for loosening up a tight body. Attractive environment, relaxing.
Location. Great to be on Yellow Bus route, but it was a long trip to the terminal, given Sudima is early on the route and extra motels have been added to the route, beyond Ascot Rd.

Cons:

1. Room. No desk! I tried kneeling on a pillow at the narrow sidebord, and also working on my lap in the chair, materials spread out on the second bed. Neither was satisfactory.
2. Evening meal. I had the Thai salad both nights. First night wonderful, second night bland. First night the meal was loose and moist, lovely tart dressing with chili, perfect crisp tofu. Second night, noodles tight in a ball I had to prise apart and very little dressing, no flavour of tartness or chili. Both nights, the noodles were rice ribbons (ok), not the the vermicelli on the menu, (which I had interpreted as glass noodles).

2026-03-05 via Nuitee
C
Cecile couple nc
8
Parfait pour une nuit proche de l’aéroport
Pros:

L’emplacement, les équipements et le restaurant. On a vraiment très bien mangé

Cons:

Rien

2026-03-05 via Nuitee
C
Cam family_with_children nz
10
Pros:

Would stay again

2026-03-05 via Nuitee
E
Eileen couple gb
3
Location good and staff helpful, but room and bedding odour experience off putting, pillows and duvets need cleaning- fo
Pros:

Location was excellent for airport

Cons:

Bedding smelt of body odours

2026-03-05 via Nuitee
M
Maureen family_with_children au
9
Pros:

Proximity to airport.
Lovely spacious room.

Cons:

Nothing.

2026-03-05 via Nuitee
G
gerard solo_traveller nz
6
2026-03-04 via Nuitee
C
Cathy495 family_with_children gb
6
Pros:

The staff were all very good and their service was good.

Cons:

Distinctly underwhelming.
Parking not free.
15% service added to dinner ( are we in New Zealand or USA??!)
Room lacked functioning USB charging points, bedside table and any armchairs.
View of warehouse solar panels.

2026-03-04 via Nuitee
C
Cristian family_with_children cl
9
Hotel cómodo y limpio
Pros:

La limpieza de la habitación y la piscina

Cons:

REservé dos habitaciones: una habitación con cama matrimonial y otra con dos camas (para mis hijos). Me causó extrañeza que la habitación matrimonial fuese más cara. Eso no me lo informaron con antelación

2026-03-04 via Nuitee
K
Kathy family_with_children nz
9
Pros:

Big and clean
Friendly staff
Robot’s service is efficient.

2026-03-03 via Nuitee
H
Hannah couple nz
3
Mute the delivery robot at night time
Cons:

We were in the room next to the elevator. They had a food delivery robot that delivered food to people's rooms. This went all through the night. Every time it got to the elevator it kept announcing “excuse me, getting on the elevator,” which is echoing into our room.
They need to mute the robot at night time. It was still delivering food at 1.15am. No sleep because of it.

2026-03-03 via Nuitee