Fairfield Inn and Suites Carlsbad

Hotels
Fairfield Inn
8 (280 reviews)
2525 South Canal Street , Carlsbad , us

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good location
Helpful front desk
Cons:
Issues with cleanliness
Service shortcomings

Categories

Cleanliness
7.58
Some reviews mentioned issues with cleanliness, including food left in rooms and carpets with bad smells.
Service
7.55
Some guests reported unhelpful service, particularly regarding issues like hot water availability.
Location
9.09
Consistently positive mentions of a great location, especially for visiting relatives.
Room Quality
7.04
Several guests reported issues with room conditions, such as leaking A/C and incomplete bedding.
Amenities
8.07
Some positive mentions, but reports of missing breakfast items lowered the perception.
Value for Money
8.03
General perception of fair value, although some specific complaints were noted.
Food and Beverage
8.58
Breakfast was well-received by several guests, contributing positively to the stay.
Overall Experience
8.05
Mixed reviews, but overall many guests felt satisfied with their stays despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:33

Property Description

Modern Comforts and Convenient Location

Luxurious Amenities: The Fairfield Inn and Suites Carlsbad offers spacious rooms with a 37-inch flat-screen TV, free WiFi, and a coffee maker. Guests can start their day with a grab-and-go breakfast and enjoy leisure facilities such as an outdoor pool, hot tub, and gym.

Convenient Features: Located just 2 miles from downtown Carlsbad, guests have easy access to attractions like the Old Pecos Art Gallery, Living Desert Zoo, and Lake Carlsbad Golf Course. The hotel also provides a business center, free on-site parking, and rooms designed for both relaxation and productivity.

Unwind and Explore: Whether you're here for business or leisure, book your stay at Fairfield Inn and Suites Carlsbad for a comfortable and convenient experience.

Important information:

Please note use of the fitness center requires a reservation at this time. Contact the front desk for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CNM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 280 reviews
Cleanliness: 7.58
Service: 7.55
Location: 9.09
Room Quality: 7.04
Amenities: 8.07
Value for Money: 8.03
Food and Beverage: 8.58
Overall Experience: 8.05
D
Diana solo_traveller us
8
Pros:

Met our travel needs

Cons:

It was a basic clean solid hotel

2026-05-01 via Nuitee
T
Toni couple de
8
Gutes Hotel
Pros:

Moderne Unterkunft mit guter Lage. Es hat alles gepasst.

Cons:

Eher etwas teuer, aber noch okay

2026-04-26 via Nuitee
S
Stacey couple us
10
Pros:

Continental breakfast was as expected, I liked the oatmeal, banana, orange. Coffee was great. There were quiche, scrambled egg, sausages, etc. The hotel location was convenient to Carlsbad Cavern.

Cons:

It would be nice to have a lamp on the desk.

2026-04-19 via Nuitee
H
Humberto extended_group us
8
came to visit and was amazed of all the hard working men and women.
Pros:

great location close to my relative who we came to visit.

Cons:

there's nothing we didn't ,great location and resturants

2026-01-19 via Nuitee
V
Vladyslav extended_group us
8
2026-01-14 via Nuitee
solo_traveller us
10
2026-01-05 via Nuitee
N
Nathan family_with_children us
3
Still nicer than most cheap hotels, but not up to the quality of a Fairfield. Felt like a Motel 6
Pros:

Good location in town.

Cons:

Seemed like run down (worst Fairfield I've stayed at), Lack of attention to details-- for instance no waffle mix, no yogurt, no cream cheese-- on both days. When asked basically told we just don't have it.

2026-01-02 via Nuitee
D
david solo_traveller us
10
2025-12-26 via Nuitee
S
Seunghong couple us
3
Some room to grow
Pros:

Tesla chargers

Cons:

The bed cover was incomplete. There was food left in the fridge. The windows don’t close tightly.

2025-12-24 via Nuitee
J
John family_with_children us
10
Pros:

El clima de la habitación

2025-12-23 via Nuitee
M
Millerjor Family
4
No Hot Water
Pros:

Overall the stay was okay, until the hot water went out. We came back from a long day of hiking and the hot water wasn't working. I contacted the front desk and they were un-informative. I walked down to the front desk and asked if there was anyway to get a hot shower and the only solution was to go to a local truck stop and pay for a shower. We paid for a hot shower, so to suggest that we pay for the shower is absurd. They should have, at the very least, offered to pay for that hot shower at the truck stop. Upon checking out the next morning, the front desk associate said that the hotel was going to compensate the hotel guests in some way, but she didn't know how. After contacting the manager 2 times via email and 1 time by stopping at the front desk(I stayed here again on a business trip a few months later). The manager of this property didn't even dignify my emails with a response. The manager should be fired.

2025-12-11 via Tripadvisor
F
Franco family_with_children us
7
2025-12-05 via Nuitee
S
spring family_with_children us
8
Cons:

Breakfast was not great.

2025-11-22 via Nuitee
M
Mckinley couple us
8
2025-11-21 via Nuitee
M
Matthieu family_with_children nl
8
2025-10-24 via Nuitee
D
David extended_group mx
10
2025-10-17 via Nuitee
P
pseudop2025 Family
10
Had a great stay, room was clean, breakfast was fantastic. I felt right at home!
Pros:

Had a great stay, room was clean, breakfast was fantastic. I felt right at home, I usually only stay at Marriott hotels and this one was great!

The front desk was extremely helpful with tips on food and how to get to the caverns!

2025-10-02 via Tripadvisor
5
575chuckr Business
4
Squishy floors from leaking A/Cs.
Pros:

I ended up spending three weeks in this hotel along with seven other coworkers. There were a few good things about it. The breakfast got a good grade B. The building hasn’t been very well maintained. Several of us had the exact same issue with the air conditioners in our rooms. They leaked condensation on the carpet and 1/2 to 1/2 of the floor was always soaked. You really didn’t want to walk around the room in bare feet or socks. Sometimes, you’d actually have the carpet make squishing sounds as you walked on it.

2025-10-01 via Tripadvisor
J
Judith family_with_children us
7
2025-09-30 via Nuitee
S
Susan
10
Very comfortable and clean
Pros:

Clean room, quiet, food near by and easy to find. My only complaint is the gal at the front desk with the really really red hair completely cut me off when I was trying to speak to her. Super rude move. The breakfast was really good.

2025-09-24 via Nuitee