Q! Hotel Maria Theresia

Hotels
8.5 (910 reviews)
Bichlstraße 15 , Kitzbühel , at

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent breakfast
Cons:
Rooms need renovation
Cleanliness issues

Categories

Cleanliness
7.83
Some reviews mention cleanliness issues, including dirty balconies and old bathrooms.
Service
9.3
Overall positive sentiment towards the staff, particularly noting their friendliness and willingness to assist.
Location
9.34
Multiple reviews highlight the central location as a key positive aspect.
Room Quality
7.29
Several comments indicate that the rooms are spartan and not meeting 4-star expectations.
Amenities
8.82
Good mentions of breakfast and sauna facilities, but some mentioned a need for renovation.
Value for Money
7.78
Some reviews suggest the hotel is overpriced for the quality received, impacting perceived value.
Food and Beverage
8.83
Breakfast received positive feedback, although some found it lacking in variety.
Overall Experience
8.8
Most guests enjoyed their stay and indicated they would return, highlighting the family atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:23

Property Description

Central Location and Proximity to Hahnenkammbahn Cable Car

Delicious Dining Options and Elegant Fireplace Lounge

Relaxing Spa Facilities and Golf Discounts

Book your stay at Q! Hotel Maria Theresia in Kitzbühel now for an unforgettable experience!

Important information:

Please note that the WiFi signal strength varies depending on the location of the room and the mobile device.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SZG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 25 per person per night when using an available cot.
    Children from 3 years old to 10 years old stay for € 75 per person per night when using an available extra bed.
    People 11 years old and over stay for € 115 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 910 reviews
Cleanliness: 7.83
Service: 9.3
Location: 9.34
Room Quality: 7.29
Amenities: 8.82
Value for Money: 7.78
Food and Beverage: 8.83
Overall Experience: 8.8
R
Relax11845659104 Friends getaway Norwalk, Connecticut
8
Tirol vacation
Pros:

The common area was very nice and cozy. The rooms were spacious and comfortable. The biggest negative was having a room on the front, it was very noisy with road traffic. The hotel was convenient to sights and the ski mountain. I think it was a good value. The dining room food was very good and the service staff was very friendly.

2026-03-12 via Tripadvisor
F
Francesco solo_traveller it
7
Bello, tempo favoloso, nonostante questi problemi (e nonostante Kitz stia diventando sempre più cara)
Pros:

La gentilezza della giovane impiegata della reception, sempre disponibile e pronta ad aiutarti. Ed anche i camerieri, tutti molto gentili e rispettosi.

Cons:

L‘atteggiamento della proprietaria che, quando le ho fatto presente che il riscaldamento della camera era insufficiente, ha addotto scuse („fuori il clima è tiepido e il sistema è automatizzato“) ed ha cercato di farmi passare per anziano freddoloso (offrendomi una borsa dell‘acqua calda) quando era evidente che era lei a tenere il termostato basso per risparmiare il più possibile. Poi deve averlo fatto alzare, o forse ha funzionato far togliere l‘aria dal mio termosifone; fatto sta che poi, dalle 20 circa alle 23, è diventato improvvisamente del giusto calore.

2026-03-09 via Nuitee
S
Shelba_00 Couples
10
Festive and fabulous, a real alpine gem
Pros:

We stayed here the week after new year and it did not disappoint. A beautiful hotel with a spacious and comfortable room. Comfy beds, and a bath to ease our muscles after a day skiing.

Being just after Christmas the hotel had lovely Christmas decorations and felt very festive.

The hotel is a short maybe 10 minute walk to the lift (slightly up hill), but a great location just on the edge of the main town.

Breakfast was wonderful as was the evening meal. The staff were very attentive and friendly. Special mention goes to Ivana, Suzanne and Martin in the bar and restaurant but extends to all staff, as they really made the stay special.

We booked through Inghams and whilst a Kitzbühel is often known for being a bit spritzy and expensive we got a good deal with this trip.

2026-03-07 via Tripadvisor
D
David couple us
8
Great food and location to ski lifts.
Pros:

Breakfast and dinners were excellent!

Cons:

While very comfortable, the hotel needs a bit of updating.

2026-03-04 via Nuitee
A
Adam solo_traveller us
8
2026-03-03 via Nuitee
F
Frank family_with_children us
8
2026-02-26 via Nuitee
R
Robbie family_with_children gb
10
Will return - great trip
Pros:

Great breakfast
Helpful staff
Superb location for town & ski
Nice spa & sauna complex

2026-02-24 via Nuitee
J
Julia family_with_children de
7
2026-02-22 via Nuitee
W
warrenb551 Friends getaway
6
No Hot Water & average WiFi
Pros:

We spent a week from 14-21 February. Front desk staff were not as friendly as restaurant staff. A pity. Perhaps they should swop them around! We had no hot water in the evening. When we complained to the front desk they were indifferent and non-committal. Actually suggested we use the Sauna if we did not have hot water in the room! The WiFi was pretty average. For what we paid in a four star plus hotel we expected to at least have hot water and decent WiFi. The hotel is quaint but tired, like some of the staff. Not sure if it is an Austrian thing but the front of house staff could be less aggressive or reactive and more client focused.

2026-02-21 via Tripadvisor
G
Guido extended_group nl
9
2026-02-08 via Nuitee
M
ManFromLondon186338 Family Paphos, Paphos District
6
Disappointing with some positives and negatives
Pros:

We had a very mixed view of this hotel. The rooms were a good size, clean and in good condition. Unfortunately our room was on the first floor facing the road and there was a lot of road noise, try avoid this if you can The casual seating area and bar were also nice. The staff were mixed some good and some very unhelpful and not particularly friendly. We were not welcomed on arrival. Just told we had arrived before the check in time and that the lady helping us was tired and just wanted to go home. I did find the manager to be helpful. The hotel is close to the main ski lift which is about 7-8 walk away in ski boots. The boot room was not in great shape. I think we were most disappointed with the food. To be fair a few dishes were very good but the salad bar is the worst we have had at a reasonable Austrian hotel and some mains and desserts were very disappointing and in a few instances just not at all nice. I also think that in an age where hotels should be reducing their environmental impact it is unforgivable that they only serve bottled water at meals even if you are prepared to pay for tap water, a policy I was told they had changed the prior year. It indicates they care more about their profits than sustainability and the environment. We had a good holiday but due to the above the hotel came in below our expectations. There are better in the town.

2026-02-01 via Tripadvisor
O
Ofir couple il
10
Pros:

מיקום מצויין, במרכז העיירה, א.בוקר מצויינת.

2026-01-31 via Nuitee
L
Luca couple it
8
Pros:

Direi che per lo standard di Kitzbuel tutto bene

2026-01-31 via Nuitee
A
Adriana couple za
8
Relaxing and made allot of memories
Pros:

Breakfast was very nice. Dinner was also very nice. Very clean rooms and friendly staff. One waiter / manager went above and beyond - Achilles. He was amazing and always served us very professionally and friendly.

Cons:

The Gym area and equipment must be upgraded. Not allot of equipment and also out dated. The gym area is also very small. Not allot of people can gym in that area

2026-01-30 via Nuitee
J
Jaak solo_traveller ee
9
Skiing in Kitzbühel? Recommended!
Pros:

Pleasant staff, individual communication with the customer, recognition of the customer
Private car parking available
Comfortable bed and good shower
Lobby bar with a nice service

Cons:

A tad far from the lift station, ca 500m a 4 minute walk

2026-01-29 via Nuitee
S
Simsekli solo_traveller de
9
Pros:

It is my second time in Maria Theresia. I enjoyed my stay again. Location is really good and staff was so helpful. Breakfast is good enough and there is a perfect SPA area in the hotel.

2026-01-28 via Nuitee
A
Ayaz family_with_children in
9
wonderfully comfortable
Pros:

breakfast was sumptuous, staffvery couteous

Cons:

distance to main town

2026-01-26 via Nuitee
A
ANGELIKA couple de
8
Komme wieder
Pros:

Zentral gelegen und sehr freundliches Personal

2026-01-24 via Nuitee
M
Michael couple us
9
Very conveniently situated and comfortable property
Pros:

Cozy hotel very conveniently located next to Kitz Main Street with all the restaurants and shops. 5 min walk to the main Gondola.
Cozy lounge with very friendly staff, good drinks and a fireplace gave it a real ski chalet type atmosphere. Descent size, clean rooms were a bit too rustic but very comfortable.
Excellent facilities - the breakfast selection was extensive and very good, and the various saunas after a day of skiing were perfect.
After dinners in town, we would call it a night with a drink at the lounge area by the fireplace.
Overall, highly recommended.

Cons:

Rooms were a bit too rustic style but that’s a personal preference.
Our windows faced Main Street and the neon lights from the shops across the street were an overkill but the shades would take care of it.

2026-01-22 via Nuitee
M
Marco extended_group it
10
nel complesso molto molto bene
Pros:

Colazione con prodotti freschi e di qualità. C'è un parcheggio a pagamento a poche decine di metri o si può parcheggiare sulla strada antistante o vie limitrofe.

Cons:

porta rotolo di carta igienica del bagno in posizione veramente fastidiosa interferenza con il braccio.
Porta valigia in stanza sarebbe utile.

2026-01-20 via Nuitee