Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
BBQ facilities
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Nice pool
Cons:
Small rooms
Lack of upgrades
Maintenance issues in bathrooms

Categories

Cleanliness
6.79
Clean and comfortable, but some issues with specific rooms reported.
Service
8.26
Staff were friendly and helpful, providing great recommendations.
Location
8.3
Great location with easy access to local amenities.
Room Quality
5.75
Room quality varied; some rooms were small and had maintenance issues.
Amenities
7.28
Amenities like the pool were praised, but some facilities need upgrades.
Value for Money
5.74
Many found the room rates not commensurate with room quality.
Food and Beverage
6.79
Good food options nearby but not much mentioned about hotel food.
Overall Experience
6.26
Mixed feelings; pleasant experiences overshadowed by some serious concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:37

Property Description

Central Location and Nearby Attractions
Hotel Poenamo is conveniently located near Takapuna Shopping district, AUT University North Shore Campus, and North Shore Hospital. With easy access to Takapuna Beach, Auckland city centre, and Auckland Airport, our hotel is the perfect base for exploring the vibrant city and its surroundings.

Diverse Dining Options and Entertainment
Indulge in a culinary adventure with our 6 on-site restaurants offering a variety of cuisines including European, Mongolian, and South African. Unwind at Pat’s Garage Sports Bar with a refreshing drink or enjoy a friendly game of pool, adding a touch of excitement to your stay.

Relaxing Amenities and Comfortable Rooms
Experience ultimate relaxation with our fully fenced outdoor pool and hot tub, perfect for unwinding after a day of sightseeing. Each heated room is equipped with modern amenities like free WiFi, satellite TV, and tea/coffee making facilities, ensuring a comfortable and enjoyable stay. Book now for a memorable experience at Hotel Poenamo.

Important information:

Please note that there is a 2% charge when you pay with a credit card.

Please refer to website (www.poenamohotel.co.nz) for hotel policies.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.9
Based on 2956 reviews
Cleanliness: 6.79
Service: 8.26
Location: 8.3
Room Quality: 5.75
Amenities: 7.28
Value for Money: 5.74
Food and Beverage: 6.79
Overall Experience: 6.26
• family_with_children • nz
1
2026-04-18 • via Nuitee
M
Molly • couple • nz
6
Nice basic stay
Pros:

Basic stay, everything you really need

2026-04-18 • via Nuitee
K
Kate • couple • nz
8
Punching above its weight - will stay again!
Pros:

Very impressed with the interior quality. Super comfortable bed.

Cons:

We came in straight after the cleaners and the smell of detergent was very overpowering.

2026-04-15 • via Nuitee
P
Paula • family_with_children • nz
8
Pros:

Staff were lovely. Facilities are great. Location is great.

Cons:

WIfi didn't work well at all

2026-04-14 • via Nuitee
K
Karen • solo_traveller • nz
10
2026-04-14 • via Nuitee
S
skye • solo_traveller • nz
7
Pleasant
Pros:

comfortable bed :)

Cons:

Its an okay and good enough place to stay, it is just on the older side and needs some loving. Eg, air-conditioning pipe was set up to be dripping in to the bath.

2026-04-14 • via Nuitee
C
Cliodhna • solo_traveller • nz
10
Pros:

How clean the little house was

2026-04-13 • via Nuitee
M
Murray • solo_traveller • nz
7
Pros:

Location

Cons:

We selected the Suite which they call cabin because it had a washing machine. Oh no. Taps and a waste pipe but no machine. They did have a psy laundry which was inconvenient.

2026-04-13 • via Nuitee
T
Tayla • family_with_children • nz
1
Cons:

Bar was downstairs and outdoor area looked at the pool. The hotel and bar are apparently owned by 2 different people and when notified about the noise and smell of smoke coming from the bar the receptionist said there’s nothing she can do about it. It was dirty, smelled of smoked when we first entered the room and had mould around the bathtub. The kitchenette was in a wardrobe that had water damage.

2026-04-13 • via Nuitee
G
Gary • couple • nz
8
Good
Pros:

location

Cons:

bed was lumpy

2026-04-13 • via Nuitee
M
Michelle • solo_traveller • nz
8
Pros:

The room I chose was nice and quiet

Cons:

Could have cleaned the shower and bit better and didn't look like room had been vacuumed.

2026-04-13 • via Nuitee
N
Nikkita • couple • nz
8
Pros:

We liked the location and the swimming pool with access to food

Cons:

The bed could have been upgraded. But totally minor for price we paid

2026-04-07 • via Nuitee
K
Katie • family_with_children • nz
10
Great stay with great facilities
Pros:

Great property, great facilities, ideal location

Cons:

Everything was great

2026-04-07 • via Nuitee
S
Sasha • family_with_children • nz
8
2026-04-06 • via Nuitee
G
Glenn • family_with_children • nz
8
2026-04-06 • via Nuitee
T
Taneisha • family_with_children • nz
7
Nice stay
Pros:

Love the accommodating staff, the big pool and spacious rooms.

2026-04-03 • via Nuitee
M
Moana • family_with_children • nz
10
Pros:

Staff are fantastic, great location for us.

Cons:

Pressure in shower wasnt that good.

2026-04-01 • via Nuitee
B
Ben • solo_traveller • nz
10
2026-04-01 • via Nuitee
B
Ben • solo_traveller • nz
10
2026-04-01 • via Nuitee
B
Ben • solo_traveller • nz
10
2026-04-01 • via Nuitee