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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Tour desk
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Non-smoking throughout
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Private check-in/check-out
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Daily housekeeping
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Fire extinguishers
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Smoke alarms
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CCTV outside property
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CCTV in common areas
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24-hour security
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Security alarm
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Key card access
Review Highlights
Categories
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Property Description
Modern Accommodation
Convenient Location
Amenities and Services
Book now to experience a comfortable stay at Insail Hotels, Guangzhou, and enjoy easy access to major attractions and transportation hubs.
Please note that rates for an extra bed will differ during the Canton Trade Fair period.
Guests who plan to arrive after 18:00 should contact the property directly. The contact information can be found on the confirmation letter.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Всё супер! Всё как на фото!
Всё отлично!
Location
Breakfast
Accessibility to restaurants and shopping centers
Early noise in the morning
The location is beautiful, greeted by a mall, a lovely amount of restaurants and wonderful community, you really feel like you’re home. Great location with plenty of shops to go around locally and explore.
The room wasn’t the cleanest upon arrival, our shower was broken and there was a man who stayed next door who smoked with the door open 24/7, the whole floor smelled of smoke. Additionally, upon arrival, i was told i had to pay a ‘safety deposit’ and would receive it back upon my stay ending, i found this odd as it was not mentioned on the hotels policy, but after 10 minutes of staff insisting i must pay this, i did. When leaving, i asked when the money would be refunded to me. The staff said there was NO refund and no such thing as a safety deposit. Odd. I asked again, what do they mean as i was charged TWICE for over £100 in total before I even got to my room, they still said there was no such thing. After going back and forth for 5 minutes, they said the money would be refunded to me by noon of the day i left. They NEVER refunded the money, and when I asked their chat for the money back, they said there was no such thing as safety deposit and refuse to refund any money they had taken. 3 different staff members told me different things. The hotel gets the job done for the location, but there is definitely a sense of dishonesty lurking around. Book at your own caution, and if you do, do not pay any ‘safety deposit’.
Convenient
None
Cleanness
Location
Hygienic, clean, hangers
We'd like to request a good jet spray for the toilet in the hotel system
Fresh & Clean room. 10-15 min walk to Metro station that made city travel easy and economical.
The lobby almost didn't exist, with an awkward hotel entry. Some of the reception staff couldn't understand English, which caused communication difficulties.
The property located very in a quite neighborhood which i love as it making it easier to book for didi . Not much traffic. The staff is excellent and very niceeee . They assist all the question properly . Thank you and i will surely choose to stay again for my next time
Nothing.
Staff was rude and racist.
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