Somatel Nashville Airport

Hotels
5 (812 reviews)
420 Metroplex Drive , Nashville , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Clean room
Comfortable bed
Cons:
Dirty surroundings
Unsafe neighborhood

Categories

Cleanliness
3.5
Multiple reviews indicate filthy conditions and issues such as dirty floors and bedbugs.
Service
6.5
Some reviews mention staff being kind, but overall service was lacking due to the unsafe environment.
Location
4.5
The location is described as unsafe with vagrants and drug activity nearby.
Room Quality
4.5
Comments highlight problems with room quality including damages and old furnishings.
Amenities
3.5
Lack of basic amenities like coffee and issues with TV functionality were mentioned.
Value for Money
5.5
Some guests state you get what you pay for, while others felt it was still not worth the price.
Food and Beverage
7.5
No specific reviews mentioned food and beverages; assumed standard quality for this hotel tier.
Overall Experience
4.5
Overall experience reported as deplorable with a high level of dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:42

Property Description

Welcome to Somatel Nashville Airport, your cozy retreat in Tennessee!

Convenient Amenities: Enjoy a refreshing dip in our seasonal outdoor pool and kick start your day with a delicious continental breakfast served daily.

Comfortable Rooms: Relax in rooms equipped with cable TV and air conditioning for your utmost comfort.

On-Site Offerings: Indulge in complimentary coffee at the lobby and satisfy your cravings with our convenient drink and snack vending machines.

Ready to experience comfort and convenience at Somatel Nashville Airport? Book your stay now and explore the best of Nashville!

Important information:

Please note that the guest name and credit card used at time of booking must match the guest's name and credit card at check-in. For third party authorizations, please contact the property after booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

5
Based on 812 reviews
Cleanliness: 3.5
Service: 6.5
Location: 4.5
Room Quality: 4.5
Amenities: 3.5
Value for Money: 5.5
Food and Beverage: 7.5
Overall Experience: 4.5
C
Cody couple us
2
2026-07-18 via Nuitee
W
Walker solo_traveller us
1
Pros:

Nothing

Cons:

Your shuttle to the airport was an extra fee and was just a guy getting in his car, moving the baby seat so I could sit in. An Uber would have been cheaper and better. There was blood covering the hall area, the door wouldn't lock. The beds were uncomfortable and the entire property made me feel like I should expect a crime to happen at any moment.

2026-07-16 via Nuitee
J
Jamikal solo_traveller us
4
I recommend staying anywhere else than here
Pros:

Worst place to ever stay I didn’t even smoke and they still wouldn’t give me my $50 deposit back

Cons:

The staff is extremely rude

2026-07-11 via Nuitee
G
Giselle family_with_children us
3
Cons:

Very dirty horrible smell in restroom

2026-07-09 via Nuitee
A
Anthony solo_traveller us
5
2026-07-08 via Nuitee
R
Rebecca solo_traveller us
10
2026-07-07 via Nuitee
N
Netherton solo_traveller us
1
Don't stay u might not make it out
Pros:

Bad place they should change this to live in hotel if u want ice all you got to do is pull in people run to ur vehicle before u can park we never got to see our room it is not a safe place it's a drug place and the same guy that came to my vehicle was on 3rd floor before I got park than I went back up front and the guy was working was going to give me another room but when he went to show me the same dude that came to my vehicle was on the other side raising hell and threatening to shoot a guy.all u could see was this guy running after the car he threatening to shoot .I ask the guy working that night if it was always like this he said no but he was all calm so I new it was anyway like these.and they couldn't give me a refund. I would not recommend this hotel. Everyone that ask me were this was they told me u lucky to make it out alive and people go missing from there or died
they will give u a room but good thing was we made it out glad I didn't have kids with me this hotal is one that people live there not a good motel and gun shot was the 1st thing we heard when pulling in .please don't stay not unless u want to die or go missing i didn't get to see the room got to see one he showed me one in the circus but didn't stay

Cons:

Any of it read comments good comments

2026-07-07 via Nuitee
N
Noah solo_traveller us
7
2026-07-05 via Nuitee
M
Maria solo_traveller us
1
2026-06-30 via Nuitee
M
Mykayla couple us
1
Terrible not worth the little money it’s worth
Pros:

Nothing

Cons:

Absolutely everything you could come up with

2026-06-30 via Nuitee
F
Flaney solo_traveller br
1
Decepcionante
Pros:

Cama confortavel, estacionamento e localizacak faceis

Cons:

Cheiro forte no banheiro, cortei meu dedo na hora d eavrir por metal exposto, cheiro de mofo, porta banheiro nao fecha ducha com vazamentos. Pra piorar na madrugada uma milher de toalha batendo na porta as 4 da manha e nenhum segurança pra resolver

2026-06-29 via Nuitee
O
outerbridge solo_traveller us
1
You get what you pay for.
Pros:

Location to the airport.

Cons:

This is a very low low quality motel. Very dirty, not safe. Would not recommend! Upon arriving during the evening you have to stand outside to check in. The room doors do not always have your room number listed on the outside half the letters are missing. I checked into my room and noticed blue tape on the lock and only a sliding lock to secure the door. The walls were completely dirty as if somebody either peed or threw up on the walls. The elevator had a urine puddle. The TV did not even work when called management they recommended I wait until the morning to get someone.
Would not recommend this place to anyone.

2026-06-29 via Nuitee
P
Poindexter solo_traveller us
5
2026-06-27 via Nuitee
J
Jernika solo_traveller us
4
Pros:

The convenience for my event

Cons:

Street walkers prostitutes and them hanging on the stairs you have people coming from out of town trying to lay their heads with kids and this is not the right environment for that

2026-06-22 via Nuitee
L
Leticia extended_group us
1
Unhappy
Cons:

Dirty milky i dint think rooms where cleaned. Elevators was stinky of urine Marijuana and cigarette smoke. Even blood on panel. Crackheads prostitutes and drug dealers users

2026-06-22 via Nuitee
P
Paul solo_traveller gb
10
2026-06-21 via Nuitee
W
Walker solo_traveller us
1
Cons:

There were massive amounts of blood splatter along one of the halls. The door didn't dead bolt. This feels like 1 step away from a crack house.

2026-06-21 via Nuitee
K
Keffner couple us
10
2026-06-18 via Nuitee
L
Lewis couple us
7
Convenient
Pros:

Convenience and affordability.

Cons:

No working tv and loud ac unit

2026-06-18 via Nuitee
S
Sabrina couple us
10
2026-06-17 via Nuitee