ibis Cancun Centro

Hotels
•
Accor
8 (137 reviews)
Av Tulum Y Nichupte, Supermanzana 11 M2 L3, Cancun, QROO, 77504 , Cancun , MX
52-998-272 85 00

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Pets allowed

Facilities

No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
24-hour front desk
Luggage storage
Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
A little noisy

Categories

Cleanliness
7.75
Clean building
Service
8.75
Staff are super friendly and helpful.
Location
8.75
Very near to the largest mall in Cancun.
Room Quality
7.75
Standard quality for this hotel tier.
Amenities
7.75
Standard quality for this hotel tier.
Value for Money
7.75
Standard quality for this hotel tier.
Food and Beverage
7.75
Standard quality for this hotel tier.
Overall Experience
7.75
Wonderful stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:41

Property Description

Welcome to ibis Cancun Centro, your ideal oasis in the heart of vibrant Cancun!

Comfort and Connectivity
Stay effortlessly connected with complimentary wireless internet access throughout the hotel, ensuring that your work or leisure needs are always within reach. Relax in one of our 190 modern guest rooms featuring plasma televisions, perfect for winding down after a day out.

Dining and Refreshments
Savor delightful meals at our on-site restaurant or grab a quick bite at the snack bar/deli. Kick back at the bar/lounge with your favorite drink and enjoy our buffet breakfast served daily for a delightful start to your day.

Convenience at Your Fingertips
With a 24-hour front desk, business center, and airport shuttle service, every aspect of your stay is catered to. Plus, you are ideally located near popular attractions like Plaza Las Americas and Royal Yak Casino.

Secure your stay at ibis Cancun Centro and experience the perfect blend of relaxation and adventure!

Important information:

  • Up to 13 children stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

See all policies

Location

Guest Reviews

8
Based on 137 reviews
Cleanliness: 7.75
Service: 8.75
Location: 8.75
Room Quality: 7.75
Amenities: 7.75
Value for Money: 7.75
Food and Beverage: 7.75
Overall Experience: 7.75
M
MARITZA
6
Pros:

Very disappointed with breakfast, eggs and beans were COLD, brought it to their attention and they turned on the warmers after they took the food to the kitchen and warmed up. $149.00 USD p/person. Not worth 2 cents.

2025-10-05 • via Nuitee
M
Maria • friends
10
Pros:

I went for work overall it was a wonderful stay a little noisy but is tolerable

2025-09-28 • via Nuitee
E
eduardo Demesa
8
Pros:

The place is good for relaxing.

2025-09-22 • via Nuitee
J
JORGE • family
8
Pros:

Very near to the largest Mall in Cancun, and great staff! With PARKING!

2025-09-20 • via Nuitee
Y
Yadira
10
Pros:

Clean building

2025-09-13 • via Nuitee
S
Stecy K Zapata • family
10
Pros:

The staff there are super friendly. They kept our luggage’s in their room because our flight got delayed and called us taxis since we didn’t want to get scammed. It’s right next to a mall and starbucks/restaurants. And even better, a Walmart! I believe this hotel is affordable and convenient for anyone.

2025-07-09 • via Nuitee
M
Matthew W. • family
6
Pros:

Good option for an overnight stay, but not more than a night and they don't have a gym.

2025-06-22 • via Nuitee
M
Matthew W. • family
6
Pros:

Good location for one night.

2025-06-22 • via Nuitee
M
mario
10
Pros:

Good

2025-06-19 • via Nuitee
J
Janette • family_with_children
2
Pros:

Horrible and to small it should be a capsule hotel

2025-06-12 • via Nuitee
J
Janette • family_with_children
2
Pros:

Horrible for more than 1 person is a small cave not a good place unless you are by yourself no table or chair barely a bed and shelf no space not even for luggage

2025-06-10 • via Nuitee
I
Igor
10
Pros:

Very good

2025-06-09 • via Nuitee
M
Mhd louay
8
Pros:

It's a nice hotel but very far away from the city or the beach it's somehow near to the airport, so you should have a car , the service is good 😊

2025-06-01 • via Nuitee
M
Monica • partner
10
Pros:

Excelente y conveniente

2025-05-26 • via Nuitee
R
Reyna • family
2
Pros:

Super tiny rooms not even fit the baggage in the floor, or waking around! Really bad experience

2025-05-25 • via Nuitee
J
Juan • family
10
Pros:

It’s centrically located in centro Cancun.
There’s a Walmart next door which’s very convenient.
Rooms are clean and recently renovated.
There’s no fridge in the room and for me was a little inconvenient since I had no way to store my insulin injections.
There’s no iron in the room either.
Other than that the staff was very professional and attentive.

2025-05-24 • via Nuitee
A
Alfredo
10
Pros:

Exelente

2025-05-03 • via Nuitee
M
Michael
10
Pros:

Excellent

2025-05-03 • via Nuitee
E
Elys • partner
2
Pros:

The room didn’t have air conditioning. Great staff, horrible hotel

2025-05-01 • via Nuitee
D
David
8
convenient for central Cancun
Pros:

Breakfast was good, staff are excellent. Room on the small side, no frills. There is a wal-mart food store next door which is pretty useful.

2025-04-26 • via Nuitee