The Westin Pazhou

Hotels
•
Westin
8.8 (258 reviews)
Area C, Canton Fair Complex, 681 Fengpu Zhong Road , Guangzhou , cn

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good for attending exhibitions
Comfortable rooms and great breakfast options
Cons:
Inconsistent service quality
Staff language barriers

Categories

Cleanliness
8.24
Some issues noted with cleanliness in common areas, especially related to service at restaurants.
Service
8.91
Mixed reviews; staff were mentioned as rude and not helpful at times, but good service was noted in some instances.
Location
9.25
Conveniently located for Canton Fair, though noted as far from other attractions.
Room Quality
9.2
Spacious and comfortable rooms, generally well-reviewed.
Amenities
8.73
Nice amenities but some complaints about service staff not being attentive.
Value for Money
8.69
Price may be high for some considering the quality of service.
Food and Beverage
8.54
Breakfast was generally well-liked, though the dining areas faced service issues.
Overall Experience
8.81
Generally positive experience with specific areas for improvement in service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:29

Property Description

Luxurious Accommodations
The Westin Pazhou offers spacious rooms with stunning city skyline or Pearl River views. Enjoy modern amenities such as a 42-inch flat-screen TV, iPod docking station, and a luxurious en suite bathroom with a rain shower and bathtub.

Exceptional Facilities
Indulge in the indoor heated pool, spa services, fitness center, and business center during your stay. Benefit from the 24-hour concierge service for all your needs and queries.

Culinary Delights
Savor Cantonese, Chinese, and Japanese cuisine at the hotel's various restaurants. From traditional dishes to international favorites, there is something to please every palate at The Westin Pazhou.

Book your stay now at The Westin Pazhou for a luxurious and convenient experience in Guangzhou!

Important information:

Please provide your estimated time of arrival at the time of booking, especially if you are arriving after 18:00.

Value Added Tax (VAT) will be implemented in China as of 1 May 2016, and the room charge and other charges for other hotel services will be subject to VAT if VAT is in effect at the time such charges are charged.

Guests are kindly required to reserve breakfast at the front desk directly. The breakfast price may vary for different room types. For detailed price, please contact the hotel directly. The contact information can be found on the booking confirmation.

Thank you for choosing The Westin Pazhou!Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 1 year old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for CNY 350 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 258 reviews
Cleanliness: 8.24
Service: 8.91
Location: 9.25
Room Quality: 9.2
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 8.54
Overall Experience: 8.81
L
luciano • solo_traveller • it
8
Ok
Pros:

Ok

Cons:

Ok

2026-03-25 • via Nuitee
O
olivier • solo_traveller • fr
9
2026-03-25 • via Nuitee
S
Sergey • extended_group • ru
10
2026-03-25 • via Nuitee
J
John • family_with_children • au
7
Pros:

Clean and comfortable

Cons:

Bar staff way too slow down stairs not enough staff

2026-03-24 • via Nuitee
J
Jared • solo_traveller • au
8
2026-03-23 • via Nuitee
I
Ilia • solo_traveller • ru
10
Pros:

Чистота, питание

Cons:

Отсутствие знания английского языка, нет русского канала на телевидении

2026-03-23 • via Nuitee
V
Vahan • solo_traveller • am
10
2026-03-21 • via Nuitee
M
Michel • solo_traveller • be
8
2026-03-21 • via Nuitee
V
Vladimir • couple • rs
9
2026-03-17 • via Nuitee
M
Matteo • couple • it
6
Cons:

Ristorazione ed in pochi usano la lingua inglese

2026-03-12 • via Nuitee
B
Bathiya • solo_traveller • lk
8
Pros:

Best Hotel to Canton Fair

Cons:

Billing Staff

2026-03-09 • via Nuitee
L
Luis • solo_traveller • pt
10
2026-03-06 • via Nuitee
K
KWOK Kwong • couple • mo
10
2026-02-28 • via Nuitee
S
Sohaib Ashiq • solo_traveller • ae
8
2025-12-28 • via Nuitee
K
KWOK Kwong • couple • mo
10
2025-12-22 • via Nuitee
A
Albert • family_with_children • ca
10
Pros:

The helpful and hospitality

Cons:

Rooms need to be renovated

2025-12-19 • via Nuitee
E
Erhard • family_with_children • ph
8
2025-12-17 • via Nuitee
M
mehdi • solo_traveller • cy
6
Pros:

Good hotel and good launch

Cons:

Swiming pool was not working and they didn't inform customers

2025-12-15 • via Nuitee
S
SudEst86 • solo_traveller • fr
8
2025-12-06 • via Nuitee
S
SoonKE • couple • sg
7
Pros:

Good for people attending exhibitions in the region.

2025-12-03 • via Nuitee