Hotel M Chiang Mai

Hotels
8 (1199 reviews)
2-6 Ratchadamnoen Road, Sriphum, Muang , Chiang Mai , th

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Dirty water
Noise issues
Service delays in communication

Categories

Cleanliness
6.33
Concerns about dirty water and some issues with room maintenance were noted.
Service
8.8
Friendly staff and generally positive experiences with service.
Location
9.34
Excellent location, very convenient for exploring the old town.
Room Quality
7.79
Rooms were clean but had issues like locked windows and noise.
Amenities
7.32
Adequate but some amenities like air conditioning and breakfast selection could improve.
Value for Money
8.28
Generally considered good value, though some service delays in communication were noted.
Food and Beverage
7.83
Breakfast has limited selection but acceptable quality.
Overall Experience
8.3
Overall positive stay with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:34

Property Description

Convenient Location
Hotel M offers value-for-money accommodation in Old Chiang Mai, opposite Thapae Gate. Explore historic temples and the Sunday Walking Street just a 10-minute stroll away.

Modern Amenities
Stay in modern, air-conditioned rooms equipped with a bathroom, minibar, cable TV, and a safe. Enjoy complimentary Wi-Fi, parking, bathrobe, and slippers during your stay.

Exceptional Services
Experience friendly staff ready to assist with car rental, airport shuttle, laundry, and dry cleaning services. Indulge in Western and Thai cuisine at Brix Restaurant and Bar, with the option for in-room dining.

Book your stay at Hotel M Chiang Mai for a memorable experience near Chiang Mai International Airport.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CNX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    People 1 year old and over stay for THB 800 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1199 reviews
Cleanliness: 6.33
Service: 8.8
Location: 9.34
Room Quality: 7.79
Amenities: 7.32
Value for Money: 8.28
Food and Beverage: 7.83
Overall Experience: 8.3
M
Michael • family_with_children • us
9
Pros:

Staff were superb, heard me tell someone it was my birthday, probably 20 staff members wished me happy birthday. I wanted for nothing, staff took care of alot. Breakfast was good every morning for a week.location right in center of everything.

Cons:

No cons, great place.

2026-04-09 • via Nuitee
Y
Yaniv • couple • au
10
The perfect stay
Pros:

Ticks all the boxes.. convenient, comfortable and excellent location

2026-04-07 • via Nuitee
A
Aunchana • solo_traveller • nl
10
Pros:

Alles

Cons:

Niets

2026-04-07 • via Nuitee
J
Jouaneix • family_with_children • pf
7
2026-04-04 • via Nuitee
N
Nico • family_with_children • th
10
Very good option in Chiang Mai
Pros:

Very nice and helpful staff, the location is great, nice room.

Cons:

Nothing

2026-04-04 • via Nuitee
R
Rosemary Carol • family_with_children • gb
7
Pros:

Perfect location

Cons:

Breakfast a bit plain more variety would have been nice.

2026-03-30 • via Nuitee
M
Mouangkhoua • couple • be
7
Bel emplacements, personnels professionnels.
Pros:

L’emplacement.

Cons:

Il est temps de renouveler l’immobilier et rafraîchir la peinture.

2026-03-29 • via Nuitee
W
wararut • couple • th
10
2026-03-29 • via Nuitee
K
Knight • family_with_children • au
9
Pros:

Very central close to resturants.

2026-03-28 • via Nuitee
M
Marc • couple • fr
8
bon séjour
Pros:

très bon pdj
piscine agreable par ces fortes chaleurs

Cons:

chambre coté route un peu bruyante avec la circulation automobile

2026-03-26 • via Nuitee
C
Claire • couple • gb
7
Ideal for our needs
Pros:

Great location. Exactly as described. Good for short stay.

Cons:

Tiny area for pool with only a few seats, very average buffet breakfast.

2026-03-25 • via Nuitee
H
Howes • family_with_children • th
9
Excellent choice.RecomendedHotel
Pros:

Modern very clean hotel,situated in excellent location in old city of Chiang Mai
Excellent service,room serviced daily.
Shower absolutely fantastic, tremendous water pressure!
Breakfast 200 b per person was good.

Cons:

Nothing

2026-03-24 • via Nuitee
D
damiana • solo_traveller • it
8
Buono
Pros:

La posizione

Cons:

Il letto troppo duro

2026-03-24 • via Nuitee
G
Graham • family_with_children • gb
10
Hotel M Chiang Mai, Near Tapae Gate
Pros:

Pleasant, friendly staff. Good breakfast. Clean room. Good outdoor pool area. Central location.

Cons:

It would have been nice to have had a lounge for the evening with bar.

2026-03-22 • via Nuitee
R
Rangsan • family_with_children • th
6
2026-03-21 • via Nuitee
T
Taiyaki • extended_group • jp
9
Good Stay
Pros:

スタッフの方が親切で対応よし
ターペー門の前の立地よし、すぐ横にバーガーキングと近くに7-11があって無敵
朝食バイキングもOK
水1人1本無料で貰える

Cons:

特になし

2026-03-21 • via Nuitee
L
Lionel • family_with_children • ch
10
Séjour à Chiang Mai
Pros:

Tout ! L'accueil, le personnel de tout l'édifice ! Les chambres sont propres et spacieuses, salle de bain bien agencée, eau chaude , chambres équipées, service de chambre au top, piscine très agréable, petit déjeuner complet et très bon ! Nous reviendrons, à conseiller ! Merci

2026-03-19 • via Nuitee
G
Gunter • solo_traveller • ch
9
2026-03-18 • via Nuitee
L
Lokaiyan • family_with_children • sg
9
2026-03-15 • via Nuitee
L
Lokaiyan • family_with_children • sg
9
2026-03-15 • via Nuitee