Hej Taipei Arena Hotel

Hotels
8.3 (2154 reviews)
No. 156, Section. 4, Nanjing East. Road , Taipei , tw

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Convenient location
Spacious rooms
Good breakfast
Cons:
Cleanliness issues
Facilities are old
Small rooms for two
Noise from neighboring rooms

Categories

Cleanliness
7.94
Some reviews indicated cleanliness issues, such as uncleaned items left in rooms.
Service
8.61
Staff were reported to be very friendly and helpful.
Location
8.65
Convenient location near transportation and amenities.
Room Quality
8
Rooms described as spacious but some indicated that the facilities were old.
Amenities
8.13
Amenities like breakfast were appreciated, though some areas were noted as dated.
Value for Money
8.09
General sentiment suggests good value given the positive aspects outweighing the negatives.
Food and Beverage
8.44
Breakfast was highlighted positively, but some items were mentioned to be cold.
Overall Experience
8.51
Overall satisfactory experience, recommended by multiple reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:15

Property Description

Modern Comfort in the Heart of Taipei
Discover Hej Taipei Arena Hotel, a 4-star property just steps away from Taipei Arena. Enjoy city views, a restaurant, and free WiFi in air-conditioned rooms.

Convenient Amenities
Each room is equipped with a desk, flat-screen TV, and cozy bed linens. Start your day with a buffet breakfast and take advantage of the shared lounge for relaxation.

Multilingual Support and Nearby Attractions
Benefit from English, Japanese, and Chinese-speaking staff for seamless service. Explore local hotspots like Liaoning Night Market and Tonghua Street Night Market.

Ready to experience Taipei in style? Book your stay at Hej Taipei Arena Hotel now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TPE

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 2154 reviews
Cleanliness: 7.94
Service: 8.61
Location: 8.65
Room Quality: 8
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 8.44
Overall Experience: 8.51
F
Fernanda Reza • extended_group • id
9
Recommended for business traveller
Pros:

Good Location, affordable price, cozy room, and clean. Breakfast was ok, even not to many choices.

Cons:

Cafe or Restaurant with limited open time.

2026-07-04 • via Nuitee
M
MEI-HSIN • solo_traveller • tw
9
2026-07-03 • via Nuitee
惠鈞 • solo_traveller • tw
7
2026-07-01 • via Nuitee
Y
Yu Ting • solo_traveller • py
8
Pros:

Location

Cons:

The furniture was outdated

2026-07-01 • via Nuitee
偉瑜 • couple • tw
9
2026-06-29 • via Nuitee
F
Fernanda Reza • couple • id
9
everything looks good will recommended it
Pros:

Good Location, affordable room rate, easy for go any where, and easy public transport

Cons:

less facilities

2026-06-28 • via Nuitee
陳雪觀 • solo_traveller • tw
8
冷冷的早餐
Pros:

地點方便，房間大小適合

Cons:

早餐太冰冷

2026-06-28 • via Nuitee
S
SHIH CHIAO • family_with_children • tw
8
2026-06-28 • via Nuitee
A
ALFREDO • family_with_children • es
8
2026-06-27 • via Nuitee
楷權 • couple • tw
9
2026-06-25 • via Nuitee
王玉蘋 • solo_traveller • tw
8
2026-06-24 • via Nuitee
M
MEIHUI • couple • tw
5
2026-06-23 • via Nuitee
C
Chuang • solo_traveller • tw
10
2026-06-22 • via Nuitee
C
ChiaChen • family_with_children • tw
4
晚上報到時櫃檯人員的態度很差
Pros:

便利性

Cons:

服務人員的態度和早點

2026-06-22 • via Nuitee
威碩 • couple • tw
8
2026-06-22 • via Nuitee
崇棓 • solo_traveller • tw
8
2026-06-21 • via Nuitee
銓汎 • solo_traveller • tw
9
2026-06-21 • via Nuitee
K
Kristýna • couple • cz
6
Great location, but disappointing overall experience
Pros:

* Great location

Cons:

* Very old rooms despite having an upgrade.
* Dead cockroaches.
* The staff was generally okay, except for one lady who seemed bothered by any request. I often preferred to wait for a different shift rather than deal with her.
* Breakfast options were poor – repetitive, cheap (fruit, processed food), and with almost no vegetarian choices.

2026-06-21 • via Nuitee
R
Rowland • solo_traveller • us
7
Pros:

Really good location and friendly staff

Cons:

Unfortunately my room smelled deeply like stale cigarettes. I'm sure it's just from decades of smoke in the room before the no smoking laws but it was quite strong.

2026-06-17 • via Nuitee
家誠 • solo_traveller • tw
9
2026-06-16 • via Nuitee