Hej Taipei Arena Hotel

Hotels
8.3 (2091 reviews)
No. 156, Section. 4, Nanjing East. Road , Taipei , tw

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Convenient location
Spacious rooms
Good breakfast
Cons:
Cleanliness issues
Facilities are old
Small rooms for two
Noise from neighboring rooms

Categories

Cleanliness
7.94
Some reviews indicated cleanliness issues, such as uncleaned items left in rooms.
Service
8.61
Staff were reported to be very friendly and helpful.
Location
8.65
Convenient location near transportation and amenities.
Room Quality
8
Rooms described as spacious but some indicated that the facilities were old.
Amenities
8.13
Amenities like breakfast were appreciated, though some areas were noted as dated.
Value for Money
8.09
General sentiment suggests good value given the positive aspects outweighing the negatives.
Food and Beverage
8.44
Breakfast was highlighted positively, but some items were mentioned to be cold.
Overall Experience
8.51
Overall satisfactory experience, recommended by multiple reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:15

Property Description

Modern Comfort in the Heart of Taipei
Discover Hej Taipei Arena Hotel, a 4-star property just steps away from Taipei Arena. Enjoy city views, a restaurant, and free WiFi in air-conditioned rooms.

Convenient Amenities
Each room is equipped with a desk, flat-screen TV, and cozy bed linens. Start your day with a buffet breakfast and take advantage of the shared lounge for relaxation.

Multilingual Support and Nearby Attractions
Benefit from English, Japanese, and Chinese-speaking staff for seamless service. Explore local hotspots like Liaoning Night Market and Tonghua Street Night Market.

Ready to experience Taipei in style? Book your stay at Hej Taipei Arena Hotel now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TPE

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 2091 reviews
Cleanliness: 7.94
Service: 8.61
Location: 8.65
Room Quality: 8
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 8.44
Overall Experience: 8.51
M
Mikhail • couple • ru
7
Pros:

Завтрак бедный. Ну просто совсем. В остальном неплохой вариант на пару ночей. Недалеко от метро. Номер подуставший, но чистый.

2026-05-08 • via Nuitee
玉昀 • couple • tw
10
2026-05-06 • via Nuitee
C
Corina • solo_traveller • us
10
2026-05-05 • via Nuitee
A
alain • couple • be
8
Nice and pleasant stay
Pros:

The location was very convenient, close to public transport.

Cons:

Some renovation work were going during the day but with very limited discomfort.

2026-05-05 • via Nuitee
L
Leona • solo_traveller • cz
10
Lokalika hotelu je asi 5 min od metra a autobusová zastávka je přímo před hotelem, takže super. Personál byl moc milý a
Pros:

Personál byl moc milý a nápomocný, vše čisté

2026-05-05 • via Nuitee
E
Emma • couple • ph
9
2026-05-05 • via Nuitee
G
Giorgi • couple • gb
8
2026-05-04 • via Nuitee
健明 • extended_group • tw
7
2026-05-04 • via Nuitee
きち • solo_traveller • jp
10
2026-05-04 • via Nuitee
L
Laurie • extended_group • tw
10
2026-05-04 • via Nuitee
S
Sonia Lin Pei-Wen • family_with_children • tw
6
對於環境適應度高的人這是一間ＣＰ直不錯的飯店，但容易過敏或淺眠族群或許需要三思一下。
Pros:

早餐好吃，雖然種類不是非常多，但是改給足的營養都已備足。

Cons:

房間有霉味，落塵重，有過敏體質的人應慎選，或者先預防性用藥，隔音效果不是很好。

2026-05-04 • via Nuitee
G
Guan Min • solo_traveller • tw
10
2026-05-03 • via Nuitee
A
Andre • solo_traveller • pt
6
Cons:

Almost no Western choices for breakfast. Room needs renovating.

2026-05-02 • via Nuitee
H
Hung • solo_traveller • my
10
Pros:

It's clean and quiet. Bed hardness is just nice, not too hard nor too soft

Cons:

A bit far from the nearest train station

2026-05-02 • via Nuitee
L
Leona • solo_traveller • cz
10
Pros:

Přátelský personál

2026-04-30 • via Nuitee
C
Chih Wen • solo_traveller • tw
8
Pros:

早餐中式西式蔬菜沙拉等豐盛!!
地點非常便利 捷運小巨蛋站 公車站便利

Cons:

無!!

2026-04-30 • via Nuitee
C
Christine fernandez • couple • gb
10
Excellent staycation
Pros:

Wasy access to everything

Cons:

None

2026-04-29 • via Nuitee
D
Dan • solo_traveller • sg
10
2026-04-29 • via Nuitee
陳雪觀 • solo_traveller • tw
8
被嚇到的退房服務
Pros:

房間空間很舒適，整潔度也OK。

Cons:

連張要書寫的紙也没有(抽屜只有住宿注意事項的说明，空白處即然有被客人書寫，清潔人員更本不知道)
12:00退房11:30就會有櫃台設定的電話響起(入住時更本没告知，害我跟先生嚇到，因我在連絡事情，先生在廁所，又要急忙去接那電話。)
(快9:00下去吃早餐，全是冷的，保温沒做的很好。雖然供餐是7:00一10:00，但至少有些熱菜可以吃吧，最好笑本日例湯只有一鍋水。

2026-04-29 • via Nuitee
D
David Jose • solo_traveller • es
8
Good
Pros:

Location

2026-04-28 • via Nuitee