Hej Taipei Arena Hotel

Hotels
8.3 (1942 reviews)
No. 156, Section. 4, Nanjing East. Road , Taipei , tw

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Convenient location
Spacious rooms
Good breakfast
Cons:
Cleanliness issues
Facilities are old
Small rooms for two
Noise from neighboring rooms

Categories

Cleanliness
7.94
Some reviews indicated cleanliness issues, such as uncleaned items left in rooms.
Service
8.61
Staff were reported to be very friendly and helpful.
Location
8.65
Convenient location near transportation and amenities.
Room Quality
8
Rooms described as spacious but some indicated that the facilities were old.
Amenities
8.13
Amenities like breakfast were appreciated, though some areas were noted as dated.
Value for Money
8.09
General sentiment suggests good value given the positive aspects outweighing the negatives.
Food and Beverage
8.44
Breakfast was highlighted positively, but some items were mentioned to be cold.
Overall Experience
8.51
Overall satisfactory experience, recommended by multiple reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:15

Property Description

Modern Comfort in the Heart of Taipei
Discover Hej Taipei Arena Hotel, a 4-star property just steps away from Taipei Arena. Enjoy city views, a restaurant, and free WiFi in air-conditioned rooms.

Convenient Amenities
Each room is equipped with a desk, flat-screen TV, and cozy bed linens. Start your day with a buffet breakfast and take advantage of the shared lounge for relaxation.

Multilingual Support and Nearby Attractions
Benefit from English, Japanese, and Chinese-speaking staff for seamless service. Explore local hotspots like Liaoning Night Market and Tonghua Street Night Market.

Ready to experience Taipei in style? Book your stay at Hej Taipei Arena Hotel now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TPE

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 1942 reviews
Cleanliness: 7.94
Service: 8.61
Location: 8.65
Room Quality: 8
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 8.44
Overall Experience: 8.51
永杰 solo_traveller tw
9
2026-04-11 via Nuitee
C
Chun Yu family_with_children hk
10
Pros:

不錯。

2026-04-11 via Nuitee
Y
YU HAO couple tw
8
2026-04-09 via Nuitee
solo_traveller tw
5
2026-04-06 via Nuitee
M
Marie Laure Janson family_with_children fr
8
Pros:

La gentillesse et le sens du service du personnel de l'Hotel
Les couettes etaient tres confortables

Hotel tres propre

Cons:

Les oreillers un peu trop durs

2026-04-06 via Nuitee
L
Luis solo_traveller es
7
Nice place to stay with a friendly staff if you need to stay in this area
Pros:

Once inside the hotel it is very clean and tidy. Staff is attentive and helpful. I was able to leave my suitcase in the hotel one day while I travelled to Jiufen, which was greatly appreciated. Has all facilities you need.

Cons:

Not the nicest area of Taipei. The hotel is nice once you get in, but the area is a bit gritty. The building is old, but well kept. The breakfast is very basic

2026-04-06 via Nuitee
D
Dario extended_group it
8
Good place for Taipei
Pros:

Position

Cons:

Breakfast

2026-04-06 via Nuitee
佩真 family_with_children tw
10
2026-04-05 via Nuitee
文涓 couple tw
8
2026-04-05 via Nuitee
family_with_children tw
10
2026-04-05 via Nuitee
J
Jenni family_with_children hk
9
2026-04-04 via Nuitee
M
marcin extended_group pl
7
2026-04-04 via Nuitee
鎮宇 couple tw
9
2026-04-03 via Nuitee
鎮宇 couple tw
10
2026-04-03 via Nuitee
O
OZGUR extended_group tr
6
unsatisfactory
Cons:

The wifi was almost zero. Downloading mails were also very difficult. The staff at the reception was quite nervous and moody. The breakfast was very unsatisfactory for a such high rate room price. sorry to say that I would not suggest this hotel.

2026-04-03 via Nuitee
C
Chloe Mei Hui solo_traveller sg
9
2026-04-02 via Nuitee
C
Cheng extended_group tw
8
2026-03-31 via Nuitee
C
Cheng extended_group tw
8
2026-03-31 via Nuitee
C
Chiung Pi extended_group us
8
Convenient location with good breakfast
Pros:

It’s located at a central area in the city, yet it’s quiet. The breakfast is good and plenty of choices. There’s a paid washer and dryer at the back of the hotel.

Cons:

The bathroom is big but without a bidet. We booked the first two nights at a great price, but the 3rd night is a big jump.

2026-03-31 via Nuitee
P
paolo family_with_children it
6
2026-03-31 via Nuitee