Harbour House Hotel

Hotels
Village & Life
8.4 (170 reviews)
22 Harbour Road (Harbour Square), Hermanus, Western Cape, 7200 , Hermanus , ZA

Facilities

Free WiFi
Terrace
Garden
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Conference space
Golfing nearby
Surfing/bodyboarding nearby
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Delicious breakfast
Cons:
Minor cleanliness concerns

Categories

Cleanliness
7.9
Some reviews indicated minor issues, but overall cleanliness is maintained.
Service
8.7
Staff were described as friendly, professional, and attentive throughout the stay.
Location
8.9
The hotel has a perfect location overlooking the water, ideal for exploring the area.
Room Quality
8.4
Rooms were comfortable and well-equipped, with great views.
Amenities
8.3
The pool and breakfast areas received positive feedback for their ambiance.
Value for Money
8.2
Reasonable pricing for the quality and services provided.
Food and Beverage
8.4
Breakfast was described as delicious with a good variety.
Overall Experience
8.4
Overall experience was highly positive with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:17

Property Description

Discover the charm of Harbour House Hotel, located in the heart of vibrant Hermanus, just steps from the Whale Museum and a short stroll to the Village Square.

Relax and Unwind: Enjoy our stunning outdoor pool or soak up the views from our beautifully landscaped terrace and garden. Perfect for a refreshing dip or peaceful relaxation!

Delicious Dining: Savor delightful meals at our on-site deli or unwind with drinks at the bar/lounge after a long day of exploration. We promise a culinary experience that will delight your palate.

Convenient Amenities: Stay connected with complimentary Wi-Fi throughout the hotel and take advantage of our business facilities, including a conference center for your event needs. Plus, we offer free self-parking for your convenience.

Escape to paradise and experience the best of Hermanus—reserve your stay at Harbour House Hotel today!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

8.4
Based on 170 reviews
Cleanliness: 7.9
Service: 8.7
Location: 8.9
Room Quality: 8.4
Amenities: 8.3
Value for Money: 8.2
Food and Beverage: 8.4
Overall Experience: 8.4
G
gustavstrandvik NONE
10
Super comfortable room and great location
Pros:

Really easy booking and super comfortable room with excellent service. Really helpful staff and very good breakfast. Do visit!

2026-03-07 via Tripadvisor
Y
Y2839UXdavidr NONE
10
An exceptional hotel
Pros:

Booked a stay via Trailfinders in UK as part of our two week holiday in South Africa. The quality of service, accommodation, food, facilities and location were excellent in every way.

Should we visit South Africa again and wished to stay in her Hermanus we would definitely choose this hotel again.

2026-03-05 via Tripadvisor
S
SaraB5935 NONE
10
Great location
Pros:

The second time we have stayed here. Very central and great view of the bay. Staff were very friendly and helpful and the afternoon tea and scones was a nice touch.

2026-02-10 via Tripadvisor
M
M8694JZpeterk NONE Dübendorf
8
Stay at wonderful Hermanus as a part of a roundtrip
Pros:

A nice Place to stay because its very central located, near to important places in Hermanus. The Romantic Rooms are very nice and near to the poolarea.

2026-02-02 via Tripadvisor
J
Journey10828233084 NONE
8
Great location and staff.
Pros:

Great location on the waterfront. Friendly and efficient staff. Stayed for 3 nights as part of a golf tour. Only slight issue was the lack of air con. The fan provided was too noisy for us to use at night.

2026-02-01 via Tripadvisor
L
Lavender2323 Couples London, England
10
Great hotel in a great location
Pros:

We stayed in the Harbour Square rooms for just one night. It wasn’t clear that you need to check in at the Harbour House hotel across the road. A passer by pointed us in the right direction.
Our room was quite small but extremely clean and comfy. Secure underground parking is provided. The breakfast was excellent. We were also provided with a complimentary drink on arrival plus tea and scones. Excellent touches that make a real difference. All the staff we encountered were extremely helpful and friendly. The hotel is superbly positioned in the heart of the town overlooking the sea.

2026-01-31 via Tripadvisor
J
JacquelineC2929 NONE Island of Malta
10
Loved Our Stay
Pros:

We were welcomed with a very friendly receptionist who checked us in. Booked a trip for us. Our room was gorgeous and comfiest bed and bathrobes. Beautiful view. Welcome drink. Afternoon tea and scones. Loved it. Thank you.

2026-01-30 via Tripadvisor
S
suejn2026 NONE Southampton, Hampshire, England
10
Excellent experience
Pros:

Lovely location, room, service and breakfast. Close to amenities. Altogether an excellent experience.

2026-01-29 via Tripadvisor
C
Cottrelr NONE London, England
10
Fabulous boutique hotel
Pros:

With a great location looking out over the ocean, the hotel is a wonderful place to stay when visiting Hermanus. The quality of the rooms and service is very good and all areas are either easily accessible by walking or a short drive. Highly recommended.

2026-01-27 via Tripadvisor
J
jhensen2026 NONE
4
Bad service
Pros:

We had a really bad service compared to other hotels in SA. the bathroom need some maintenance it’s not up to date. Breakfast was okay. But staff was unfriendly

2026-01-26 via Tripadvisor
S
suemrabb NONE Durban, KwaZulu-Natal
10
Harbour House Hotel Hermanus
Pros:

We had a wonderful stay and best of all I was able to take my little Yorkie.
Delicious breakfast and the staff were very helpful and friendly.
Wonderful position overlooking the Old Harbour. Especially lying at the pool and gazing out at the sea.

2026-01-21 via Tripadvisor
P
patrickleclezio NONE
10
Heart of Hermanus
Pros:

Great location, couldn't be better really. Breakfasts were decent fare, if not spectacular. Service all round was attentive. Beautiful terrace, garden, and pool overlooking the bay. The room was comfortable and modern, with all the necessaries. The bed was a bit short (but this is only a concern if you're 1.9m +).

2026-01-20 via Tripadvisor
P
PeterPhippin NONE Westcliff-on-Sea, Southend-on-Sea, Essex, England
8
Great position for the sites!
Pros:

Great position for coastal view plus the Garden front pool. Staff very attentive and the food quality was excellent.
Our Room 3 was lovely with a sea view balcony and hot tub. Lack of aircon in the Room effected sleep quality as the Free Standing fan was too noisy to use at night.
The afternoon cream tea was a lovely gesture.

2026-01-17 via Tripadvisor
C
chuggy Couples Jersey, Channel Islands
8
Great welcome
Pros:

Great location in the heart of Hermanus. Close to restaurants, market, cliff paths. ( a must do ) . There is parking at the hotel. The room was good although noisy ( other guests in corridor) and overlooked the car park which was disappointing. Bathroom had a bath and shower. Nespresso machine and kettle. Highlights were the complimentary freshly baked scone and tea on the terrace overlooking the sea when we arrived and a welcome cocktail which we had before going out to dinner. Would definitely recommend.

2026-01-17 via Tripadvisor
N
noles2026 NONE Cape Town, Western Cape
8
Noles Romantic Getaway
Pros:

Perfect location for a seaside getaway. Friendly and efficient staff. Harbour House Hermanus offers modern rooms in the new wing and The Manor house has a more cosy homely vintage feel. The breakfasts and meals at the Hotel restaurant were delicious, definitely a highlight. I can't wait for my next stay!

2026-01-16 via Tripadvisor
4
468DeniseB Family
10
Excellent
Pros:

We stayed one night and really enjoyed it. The location couldn't be better and it was a pleasure to meet the manager and have a chat. We stayed in the building down the street which was no problem to us at all. Complimentary tea and scones were delicious.

2026-01-15 via Tripadvisor
G
gilliansP4533AK NONE Johannesburg, Greater Johannesburg, Gauteng
10
Booked to return
Pros:

A big thank you to Kevin and the team at HH for a wonderful stay.

Location, comfort, spaciousness, cleanliness and facilities were all delivered but more importantly they were enhanced by the strong level of service and constant smiles from the staff.

There are also added touches to ones stay at HH. The afternoon ritual of scones and tea was clearly very popular and it was no surprise to meet returning guests. We look forward to joining them!

2026-01-04 via Tripadvisor
L
LowerHoughton Family Weston, Massachusetts
10
HERMANUS - The perfect Hotel
Pros:

Harbour House Hotel, in the best location in Hermanus, across a road overlooking the water and mountains, was a perfect end to our vacation. The Manager, Kevin Masson, is a constant presence and runs a tight ship. The accommodations were excellent. The staff were all professional, extremely friendly and helpful and pleased to help with any request. Breakfast is included, was delicious and served in an idyllic location. One could have a delicious lunch, also in the 'garden' and we had to drag ourselves away from the place to visit family. All in all - the hotel met and exceeded our expectations and I can not recommend it highly enough!!

2026-01-02 via Tripadvisor
I
itommo NONE Dubai, Emirate of Dubai
8
Great hotel spread across several well placed locations.
Pros:

Friendly staff and perfect location with sea views. Booking activities was easily done by the welcome staff. Good range for breakfast and enjoyable pool area.

2025-12-15 via Tripadvisor
S
suzanneharvey2025 NONE
10
Best location and place to stay in Hermanus
Pros:

We only got to stay here 1 night, but we will be back. The hotel is comfortable, staff are friendly and helpful and made our stay very special. We were able to explore the local area by foot due to the location of the hotel which makes life a lot easier than always having to jump in a car. If anyone is thinking of staying in Hermanus then this is the hotel for you!

2025-12-15 via Tripadvisor