Harbour House Hotel

Hotels
Village & Life
8.4 (170 reviews)
22 Harbour Road (Harbour Square), Hermanus, Western Cape, 7200 , Hermanus , ZA

Facilities

Free WiFi
Terrace
Garden
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Conference space
Golfing nearby
Surfing/bodyboarding nearby
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Delicious breakfast
Cons:
Minor cleanliness concerns

Categories

Cleanliness
7.9
Some reviews indicated minor issues, but overall cleanliness is maintained.
Service
8.7
Staff were described as friendly, professional, and attentive throughout the stay.
Location
8.9
The hotel has a perfect location overlooking the water, ideal for exploring the area.
Room Quality
8.4
Rooms were comfortable and well-equipped, with great views.
Amenities
8.3
The pool and breakfast areas received positive feedback for their ambiance.
Value for Money
8.2
Reasonable pricing for the quality and services provided.
Food and Beverage
8.4
Breakfast was described as delicious with a good variety.
Overall Experience
8.4
Overall experience was highly positive with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:17

Property Description

Discover the charm of Harbour House Hotel, located in the heart of vibrant Hermanus, just steps from the Whale Museum and a short stroll to the Village Square.

Relax and Unwind: Enjoy our stunning outdoor pool or soak up the views from our beautifully landscaped terrace and garden. Perfect for a refreshing dip or peaceful relaxation!

Delicious Dining: Savor delightful meals at our on-site deli or unwind with drinks at the bar/lounge after a long day of exploration. We promise a culinary experience that will delight your palate.

Convenient Amenities: Stay connected with complimentary Wi-Fi throughout the hotel and take advantage of our business facilities, including a conference center for your event needs. Plus, we offer free self-parking for your convenience.

Escape to paradise and experience the best of Hermanus—reserve your stay at Harbour House Hotel today!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

8.4
Based on 170 reviews
Cleanliness: 7.9
Service: 8.7
Location: 8.9
Room Quality: 8.4
Amenities: 8.3
Value for Money: 8.2
Food and Beverage: 8.4
Overall Experience: 8.4
S
suemrabb NONE Durban, KwaZulu-Natal
10
Harbour House Hotel Hermanus
Pros:

We had a wonderful stay and best of all I was able to take my little Yorkie.
Delicious breakfast and the staff were very helpful and friendly.
Wonderful position overlooking the Old Harbour. Especially lying at the pool and gazing out at the sea.

2026-01-21 via Tripadvisor
P
patrickleclezio NONE
10
Heart of Hermanus
Pros:

Great location, couldn't be better really. Breakfasts were decent fare, if not spectacular. Service all round was attentive. Beautiful terrace, garden, and pool overlooking the bay. The room was comfortable and modern, with all the necessaries. The bed was a bit short (but this is only a concern if you're 1.9m +).

2026-01-20 via Tripadvisor
P
PeterPhippin NONE Westcliff-on-Sea, Southend-on-Sea, Essex, England
8
Great position for the sites!
Pros:

Great position for coastal view plus the Garden front pool. Staff very attentive and the food quality was excellent.
Our Room 3 was lovely with a sea view balcony and hot tub. Lack of aircon in the Room effected sleep quality as the Free Standing fan was too noisy to use at night.
The afternoon cream tea was a lovely gesture.

2026-01-17 via Tripadvisor
C
chuggy Couples Jersey, Channel Islands
8
Great welcome
Pros:

Great location in the heart of Hermanus. Close to restaurants, market, cliff paths. ( a must do ) . There is parking at the hotel. The room was good although noisy ( other guests in corridor) and overlooked the car park which was disappointing. Bathroom had a bath and shower. Nespresso machine and kettle. Highlights were the complimentary freshly baked scone and tea on the terrace overlooking the sea when we arrived and a welcome cocktail which we had before going out to dinner. Would definitely recommend.

2026-01-17 via Tripadvisor
N
noles2026 NONE Cape Town, Western Cape
8
Noles Romantic Getaway
Pros:

Perfect location for a seaside getaway. Friendly and efficient staff. Harbour House Hermanus offers modern rooms in the new wing and The Manor house has a more cosy homely vintage feel. The breakfasts and meals at the Hotel restaurant were delicious, definitely a highlight. I can't wait for my next stay!

2026-01-16 via Tripadvisor
4
468DeniseB Family
10
Excellent
Pros:

We stayed one night and really enjoyed it. The location couldn't be better and it was a pleasure to meet the manager and have a chat. We stayed in the building down the street which was no problem to us at all. Complimentary tea and scones were delicious.

2026-01-15 via Tripadvisor
G
gilliansP4533AK NONE Johannesburg, Greater Johannesburg, Gauteng
10
Booked to return
Pros:

A big thank you to Kevin and the team at HH for a wonderful stay.

Location, comfort, spaciousness, cleanliness and facilities were all delivered but more importantly they were enhanced by the strong level of service and constant smiles from the staff.

There are also added touches to ones stay at HH. The afternoon ritual of scones and tea was clearly very popular and it was no surprise to meet returning guests. We look forward to joining them!

2026-01-04 via Tripadvisor
L
LowerHoughton Family Weston, Massachusetts
10
HERMANUS - The perfect Hotel
Pros:

Harbour House Hotel, in the best location in Hermanus, across a road overlooking the water and mountains, was a perfect end to our vacation. The Manager, Kevin Masson, is a constant presence and runs a tight ship. The accommodations were excellent. The staff were all professional, extremely friendly and helpful and pleased to help with any request. Breakfast is included, was delicious and served in an idyllic location. One could have a delicious lunch, also in the 'garden' and we had to drag ourselves away from the place to visit family. All in all - the hotel met and exceeded our expectations and I can not recommend it highly enough!!

2026-01-02 via Tripadvisor
I
itommo NONE Dubai, Emirate of Dubai
8
Great hotel spread across several well placed locations.
Pros:

Friendly staff and perfect location with sea views. Booking activities was easily done by the welcome staff. Good range for breakfast and enjoyable pool area.

2025-12-15 via Tripadvisor
S
suzanneharvey2025 NONE
10
Best location and place to stay in Hermanus
Pros:

We only got to stay here 1 night, but we will be back. The hotel is comfortable, staff are friendly and helpful and made our stay very special. We were able to explore the local area by foot due to the location of the hotel which makes life a lot easier than always having to jump in a car. If anyone is thinking of staying in Hermanus then this is the hotel for you!

2025-12-15 via Tripadvisor
5
518Traveller518 NONE Cape Town Central, Western Cape
8
Best view in Hermanus
Pros:

From the moment we checked in until we checked out, everything was run smoothly. Reception staff were very friendly and professional. Room was very comfortable and had everything one could need. Really comfortable bed. The view of Walker Bay from the Hotel,s pool and breakfast area is breathtaking.

2025-12-13 via Tripadvisor
I
infoY8552QG NONE
8
Godo Hotel in a very good location though a little dated
Pros:

Reasonable price performance ratio however i had to exchange the room i was initialy offered whoch was extremely dark and only had a small window for a more suitable room. Annoying as a key asset is the beautiful view of zthe sea

2025-12-12 via Tripadvisor
7
765hannahc NONE London, England
10
Brilliant Stay
Pros:

We love Harbour House Hotel - it was a great location, a couple of minutes walk to everything we needed. The pool and outside seating area for breakfast had lovely views.

Our room was great and comfortable - had all the amenities we needed.

All the staff were friendly and helpful.

We would definitely stay here again.

2025-12-10 via Tripadvisor
K
kmadse309078 NONE Copenhagen Region, Zealand
10
Wonderful Hotel
Pros:

Harbour House Hotel is a wonderful hotel directly to the ocean in beautiful Hermanus.We can really recommend this place.

2025-12-07 via Tripadvisor
A
ajl0601 NONE Nottingham, Nottinghamshire, England
10
Lovely :-)
Pros:

great location and great views, beautiful room that was immaculate- with everything you could possibly need. Very attentive and helpful team lead by Kevin- a bit of a superstar who clearly cares about his customers. Highly recommjend, just wished we had stayed longer!!

2025-12-05 via Tripadvisor
K
kqhtany89 NONE
10
Very special
Pros:

Very special, and what made them even more special was their attention to detail and my special request in that regard.

2025-12-02 via Tripadvisor
J
joyceduckett NONE
8
Anniversary holiday
Pros:

We both loved our room, had everything we needed and more. Staff were friendly and helpful. Overall a lovely experience.

2025-11-26 via Tripadvisor
C
carolinehegney Couples
10
Perfect location in Hermanus
Pros:

We really enjoyed our stay at the Harbour House. The team were friendly at check-in and breakfast, and it was the perfect location to enjoy 1 night in Hermanus. Our room was in the Harbour Square and was beautiful. Spacious, comfy bed and with a balcony view of the ocean. Only downside, we didn't stay long enough!

2025-11-25 via Tripadvisor
J
julieth_12 Couples York, North Yorkshire, England
10
Lovely location
Pros:

Very comfortable hotel with an immaculate room and a sea view. Great value and despite others comments breakfast was v good. They must have listened!
I agree on tip comments re breakfast included offer… v bizarre and wrong.

Easy to park. Only concern was getting back to the patio doors being wide open?

2025-11-23 via Tripadvisor
A
amuell490625 NONE Ganderkesee, Lower Saxony
6
Mediocre experience for a high price
Pros:

The hotel depends only on the position and the views of the manor house. However, most guests are lodged in seperate annexes without any charme. Restaurant with bistro atmosphere, breakfast ok, but cannot compete with similar hotels in the region. The no cash policy is not an indication of good service.Asking for tips on offers that include breakfast is a strange habit.. Very poor value for money.

2025-11-21 via Tripadvisor