Master Builder's House Hotel

Hotels
8.4 (830 reviews)
Bucklers Hard , Beaulieu , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Delicious food
Cons:
Cold room
Overpriced
Heating issues

Categories

Cleanliness
6.93
There were mentions of a cold and dingy room, with complaints about rotting skirting boards.
Service
9.4
Numerous reviews praised the staff for being helpful, friendly, and attentive.
Location
8.94
The location was frequently described as beautiful, especially in the context of wedding and anniversary celebrations.
Room Quality
7.89
Some rooms were enjoyable and comfortable, but there were complaints about the heating and overall comfort.
Amenities
8.92
The hotel offered a lovely guest lounge and a warm, inviting atmosphere.
Value for Money
7.38
Concerns were raised about being overpriced for the quality received.
Food and Beverage
8.93
The food was praised in multiple reviews, highlighting a great breakfast and enjoyable dinners.
Overall Experience
8.8
Overall positive experiences were reported despite some issues, leading to a strong recommendation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 16:23

Property Description

Luxurious Accommodations
Situated on the banks of the Beaulieu River in the New Forest National Park, Master Builder's House Hotel offers a range of luxurious rooms with en-suite bathrooms, TVs, and complimentary tea & coffee facilities. Whether you choose a Comfort Double room in the Henry Adams wing or a Superior/Deluxe room in the main building, your comfort is guaranteed.

Award-Winning Dining
Indulge in culinary delights at the award-winning Riverview Restaurant, serving lunch and dinner menus crafted from locally sourced ingredients. For a more casual setting, Henry's Pub offers a selection of pub favorites by cosy fireside.

Explore the Outdoors
Immerse yourself in the beauty of the New Forest with various outdoor activities such as biking along the river or renting canoes/kayaks. Don't miss the chance to visit the nearby village of Beaulieu, home to the National Motor Museum. Book your stay now for a memorable experience at Master Builder's House Hotel.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 13 years old stay for £25 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 830 reviews
Cleanliness: 6.93
Service: 9.4
Location: 8.94
Room Quality: 7.89
Amenities: 8.92
Value for Money: 7.38
Food and Beverage: 8.93
Overall Experience: 8.8
6
668gillb Couples Bristol, England
10
Even better than expected
Pros:

This was a much postponed short break. The beautiful location and fascinating history were expected, but we were bowled over by the friendliness of the staff, great service and superb food. We shall certainly return in warmer weather for an extended stay.

2026-01-29 via Tripadvisor
3
306lornam Couples
10
A quiet, historic, place next to Beaulieu. Overlooking Beaulieu River. Excellent staff. Good food.
Pros:

We stayed for two nights and we had stayed previously a long time ago. The Hotel has lots of history, which we like.
Our room was at the top of the house and it had another adjacent room which we used as a reading room.
The most outstanding thing about this place is the exceptionally good service and food. All staff are friendly, helpful and very accommodating.
The Hotel occupies an older building, grade 2 listed. There is a new block which we have not stayed in. The views from the windows are of the Beaulieu River. It is a very special historic place in the New Forest.

2026-01-25 via Tripadvisor
K
Kate Highton couple gb
10
Just Wonderful.....
Pros:

Atmosphere
Roaring fire and candles lit throughout.....just lovely and welcoming.
Beautiful rooms in the Main House
Wonderful breakfasts
The most friendly/attentive Team
10/10
Thankyou!

Cons:

The Adams block, where my son stayed with our dog....a little tired

2026-01-21 via Nuitee
J
johnbH5785MO Couples Brinklow, Rugby, Warwickshire, England
10
A gem of a hotel.
Pros:

Had always wanted to visit Bucklers Hard and took the opportunity of a birthday to do so. The hotel is exceptional. We were in the Victorious room (19) on the first floor with a great view over the River Beaulieu and a large bathroom with a shower big enough for two. The staff were very friendly and efficient and I did not feel the stay was overpriced as some commentators have mentioned. We ate in Henry's Pub on both nights and on the second night I had the best ribeye I have ever tasted. The weather was awful but we will definitely return in the summer and enjoy some local walks.

2026-01-15 via Tripadvisor
D
Dreamer55832153064 Couples
10
Great hotel
Pros:

A beautiful, peaceful hotel in a beautiful location. The staff are very friendly, helpful and welcoming. We celebrated our 25th wedding anniversary here and they made it very special with a lovely note in the room and prosecco at dinner. Breakfast and dinner were delicious and Henry’s pub is rustic and inviting with open fires. The room was clean, bright and modern with a super comfy bed and great shower. We will definitely come again. Thank you for a lovely stay.

2026-01-13 via Tripadvisor
P
Passport03630260279 Family
8
Great place - well worth a visit !
Pros:

Lovely location, really nice vibe to the place - great lounge with open fires. Bar was really good and the food was excellent - as were the staff.
Very enjoyable 3 night break for my wife’s 60th birthday.
Well done guys !

2026-01-12 via Tripadvisor
O
OldGirl2292 Family Chichester, West Sussex, England
10
A wonderful find
Pros:

Just returned from a 2 night stay at this wonderful hotel. Honestly couldn’t fault a thing. The bedroom was stunning, food was amazing and the staff are awesome. Nothing was too much trouble and they really made our stay. We loved the lounge area, relaxing in front of an open fire.

2026-01-11 via Tripadvisor
R
redsnapper27 Couples
10
Cosy,comfortable beautiful
Pros:

Delightful 3 night stay,with dog at this characterful hotel. Brilliant staff and thoroughly cosy nights enjoyed at Henrys Pub. Exploring the New Forest again was wonderful as was the beach walk at Calshot.

2026-01-09 via Tripadvisor
E
Emil couple gb
9
Pros:

The whole experience was a delight. Superb facilities,lovely historic touches and fabulous food.
Very comfy double bed and super power shower.

Cons:

Minor point,accessing the wall sockets and not really being advised in the process of the dog charge.

2026-01-09 via Nuitee
W
Wanderer803105 Couples
10
Would go again!
Pros:

We really enjoyed our 2 nights at The Master Builder's House. Our room was in the Henry Adams wing - modern, well-appointed, warm and comfortable. Nice tea and biscuits were very welcome.
We ate in the restaurant on both nights and found the food to be high quality, beautifully presented and well served.
All the staff were friendly and professional.

2026-01-07 via Tripadvisor
4
472eddie Couples Exeter, Devon, England
10
Perfect New years retreat
Pros:

Loved the location and the incredible history of The Master Builders House and surrounding area.
Great to be able to walk along the river to Beaulieu where again we discovered much about the importance of the area during the 2nd world war. The whole area felt like stepping back in time but at the same time the accommodation was very cosy and comfortable. All the staff were very friendly and made us feel really relaxed.
Would definitely recommend.

2026-01-04 via Tripadvisor
D
dawngA4744GZ Friends getaway
10
New News Eve Celebration
Pros:

A group of 14 of us stayed for 2 nights to celebrate the new year, with 4 dogs. I cannot fault anything. The rooms were lovely and totally catered for our dogs, including bed and treats for them. They gave us a room to ourselves to dine in and play some of our pre arranged party games. The food was delicious, the service was excellent, and it was an economical stay as we took advantage of one of their many offers. We will be back!

2026-01-03 via Tripadvisor
F
F9009YOalinab Couples
10
Lovely 2nights stay
Pros:

Location perfect, walks on the door step , great museum next door ,atmosphere great, clean and warm rooms , value for money. The pub is amazing ,lovely Christmas decorations , open fires in most of the rooms, making it cozy , stuff very good ,the food delicious,we had a lovely stay ,enjoyed every single second ...we will come back

2026-01-03 via Tripadvisor
N
nellie2203 Couples Flackwell Heath, High Wycombe, Buckinghamshire, England
10
Lovely hotel.
Pros:

We stayed for 2 nights between Christmas and new year. We were made to feel welcome from the minute we arrived. The room was spacious and comfortable and overlooked the harbour. The bed was massive and high but again comfortable. I’m vertically challenged so had to climb on the bed. The milk etc was replenished every day which is a rarity in most hotels. We ate in the pub and food was good. Breakfast was great too.

2026-01-01 via Tripadvisor
T
theenjay Couples
10
Perfect wedding :)
Pros:

Our wedding at the Master Builder’s House was at the end of November 2025, and we really can’t praise Lizzie and the team highly enough. Everything about the experience was fantastic, from our first look round and planning meeting to checking out the day after the wedding.

The wedding day itself was everything we wanted and just seamless; everything we had planned and discussed with Lizzie and our suppliers on site just happened, without us having to think about anything on the day. Our flowers and decorations were managed by suppliers who know the hotel and team very well (ask Lizzie for Jessie and Emma’s details – they’re both fantastic!), so everything looked incredible.

The venue is amazing, in a beautiful location and grounds. It’s intimate and cosy, and we loved having the different areas for our guests to spend time in throughout the day.

All the staff – everyone from the reception, bar and kitchen teams to Lizzie who coordinated everything for us – were wonderful. Everything we needed was taken care of with care and attention, and nothing was too much trouble.

All the food options we went for were delicious – we’ll be going back for special occasions and working our way through more of the menu!

A huge thank you again to Lizzie and the entire team for such a perfect wedding experience :)

2025-12-31 via Tripadvisor
8
834mickyd Couples
8
Birthday weekend with hubby
Pros:

This was a weekend away for my birthday- it started very well as the young lady that took my booking had a birthday on the 28th (we commiserated with each other about Xmas birthdays) and I also got a birthday welcome message in the room. The place was decorated outside with little fairy lights and Xmas trees. However one niggle was when we went to Henry’s (the pub that serves food) and asked if we could eat. I know they were busy but we were told no unless we ate outside (a freezing cold day) - I asked if we could eat in our room - again told no . We went next door to the little museum and had two bacon butties which weren’t quite the same as lovely hot pub food! Our room was ready early so we unpacked and had a nose around the place. The hotel is ideally situated on the Hard and it was lovely and we watched the twinkly lights come on in the houses. The food (we had pre booked) at night was lovely and I gad a great birthday. Our room (the vixen) was in the annexe and the bed was sumptuously soft - however there was a bit of noise as we were right by the car park but we did fall asleep as were knackered! The next day we did the walk from the Hard to Beaulieu village - I would thoroughly recommend this - a round trip of around 5 miles) My only other niggle was on check out on Monday- I went to hand out key back and I advised the receptionist that one of the Xmas tree lights were out and was told that she was far too busy to attend too them … even if she was I think she could have been a tad more polite/ patient. The site of the hotel is great and apart from the two items mentioned above we had a grand time. PS. No baked beans are served at breakfast …

2025-12-31 via Tripadvisor
V
V3968NJdianaf Family
10
An after Christmas retreat.
Pros:

An excellent stay in beautiful surroundings. A very friendly atmosphere, Good size rooms which were warm. Did find the mattress rather soft for my liking,. Cleanliness good and it was a quiet and relaxing place to be. All of the staff were friendly, polite and helpful. All amenities were well provided. We had stayed here before and this stay was equally good. All food was served in the bar area which was warm and atmospheric - the food was very good as well. Good value for money. An after Christmas retreat.

2025-12-31 via Tripadvisor
A
andrewcQ6701ZG Couples
10
Wonderful Christmas Break
Pros:

My wife and I had a wonderful four day Christmas Break. This included having an extra night before the 3 day Christmas Break package that we originally booked.
It was very special, and the staff provided excellent service throughout our stay, matched by the multiple log fires making a cosy well served environment. The cuisine was excellent and we enjoyed a wonderful four course lunch on Christmas Day as well as the various evening meals provided.
It was nice to be welcomed with a luxury complementary hamper in our room on arrival.
The hotel is in a wonderful setting with lovely views across the estuary and we really enjoyed the local walk along the estuary footpath to Beaulieu and back on Christmas Eve as well had very good sunny weather.
We will certainly be back and definitely recommend for a lovely relaxing hotel Christmas Break.

2025-12-28 via Tripadvisor
W
williamoswald Friends getaway London, England
10
A good place to stay
Pros:

The room was clean, warm and welcoming, the bed was comfortable, the water was hot, the food was good and the staff were friendly.

2025-12-23 via Tripadvisor
U
U29USandrewf Family Chandler’s Ford, Eastleigh, Hampshire, England
10
A family reunion
Pros:

Very good rooms and good shower
Comfortable bed and good room lighting
The staff especially Wendy were excellent
The lounge by the fire was a real treat
Our meals were ok but on the first night they were just warm and the lamb was a little bit tough

2025-12-17 via Tripadvisor