Wyndham Garden Cancun Downtown

Hotels
Wyndham Garden
8.4 (2903 reviews)
Avenida Tulum Supermanzana 4 Manzana 14 Lote 2 , Cancún , mx

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Poor breakfast
Maintenance needed

Categories

Cleanliness
6.86
Multiple mentions of mold smell and cleanliness issues.
Service
9.83
Many instances of helpful and accommodating staff.
Location
9.37
Convenient location near amenities and attractions.
Room Quality
7.82
Comfortable rooms, but some complaints about maintenance and mold.
Amenities
8.35
Standard amenities, but needs improvements.
Value for Money
8.81
Decent value considering allowed budget options.
Food and Beverage
7.36
Poor breakfast options and limited quality.
Overall Experience
8.83
Mixed experience with positive service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:58

Property Description

Luxurious Accommodation
The Wyndham Garden Cancun Downtown offers elegant and air-conditioned rooms with modern décor, free WiFi, and flat-screen cable TV. Each room is equipped with a coffee-maker, microwave, and a private bathroom with a hairdryer, ensuring a comfortable stay.

Convenient Amenities
Guests can enjoy a daily breakfast spread of waffles, cereal, and fruit juice, complemented by 24-hour free coffee availability. The hotel also features an outdoor pool, fitness centre, lobby bar with a big screen, and free parking, providing convenience and entertainment throughout your stay.

Ideal Location
Located just 8 minutes from the beach and a short drive to Cancun Airport, the hotel offers easy access to both leisure and travel destinations. Explore the nearby Mayan ruins of Tulum or take advantage of the hotel's discount for the Cabana Beach Club.

Important information:

In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 2903 reviews
Cleanliness: 6.86
Service: 9.83
Location: 9.37
Room Quality: 7.82
Amenities: 8.35
Value for Money: 8.81
Food and Beverage: 7.36
Overall Experience: 8.83
L
LUIS solo_traveller mx
9
2026-06-27 via Nuitee
L
LUIS solo_traveller mx
9
2026-06-27 via Nuitee
A
Ana Cecília couple br
10
2026-06-26 via Nuitee
J
John couple gb
10
Good
Pros:

Good

Cons:

Good

2026-06-24 via Nuitee
B
B2465IMmadisonh Friends getaway
10
Victor
Pros:

Victor is the best server ever!!!! So kind he got us bags with our names on it for our trip. He is the best and made our experience so so special and memorable!!!

2026-06-23 via Tripadvisor
A
Alejandra couple co
10
Recomendado
Pros:

Muy cómodo

Cons:

Muy limpio

2026-06-23 via Nuitee
J
John solo_traveller gb
10
Good
Pros:

Good

Cons:

Good

2026-06-23 via Nuitee
J
John couple gb
10
Very good
Pros:

Good

Cons:

Good

2026-06-21 via Nuitee
E
Edgar solo_traveller mx
10
2026-06-17 via Nuitee
P
PERFECTO RICARDO solo_traveller mx
9
2026-06-15 via Nuitee
J
Jhon Alexander solo_traveller co
9
Comodidad y ubicación
Pros:

La ubicación, la comodidad y la atención del personal

Cons:

Todo muy bien

2026-05-23 via Nuitee
C
Chiquete diaz solo_traveller mx
8
2026-05-22 via Nuitee
E
Edgar solo_traveller mx
6
Pros:

Las instalaciones

Cons:

No me han solucionado el tema de la facturación

2026-05-20 via Nuitee
L
Leonardo Primante solo_traveller br
8
Ótimo custo benefício
Pros:

Localização, atendimento da recepção, garagem para o veículo gratuito.

Cons:

A temperatura do salão do café da manhã extremamente gelada, atendimento demorado quando solicitado troca de roupa de cama.

2026-05-13 via Nuitee
J
Jane Fonseca solo_traveller mx
10
Pros:

La ubicación es excelente ya que edta muy cerca del centro y de plaza las américas. La habitación tenía la temperatura perfecta y la cama era muy comoda. Te ofrece cafetera con todo lo necesario para prepararte un rico cafe por la mañana

Cons:

Nada

2026-05-10 via Nuitee
S
Sthephane couple br
6
Pros:

É um hotel funcional, clássico “hotel pra dormir”, tem estacionamento grátis e café da manhã

Cons:

Chuveiro fraco e estrutura bem caída

2026-05-03 via Nuitee
R
RND solo_traveller mx
7
2026-04-24 via Nuitee
M
Marjorie couple cr
10
Aparte del aire acondicionado que sonaba demasiado lo demás estuvo perfecto
Pros:

El servicio al cliente

Cons:

El aire acondicionado sonaba demasiado para poder dormir teníamos que apagarlo

2026-04-22 via Nuitee
V
Veronica family_with_children co
7
2026-04-10 via Nuitee
T
Terry family_with_children ie
7
Nice location to Cancun centre
Pros:

Location was good. Room and room also nice.

Cons:

Breakfast was poor and repetitive

2026-04-09 via Nuitee