Wyndham Garden Cancun Downtown

Hotels
•
Wyndham Garden
8.4 (2932 reviews)
Avenida Tulum Supermanzana 4 Manzana 14 Lote 2 , Cancún , mx
+52 998 872 9400

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Poor breakfast
Maintenance needed

Categories

Cleanliness
6.86
Multiple mentions of mold smell and cleanliness issues.
Service
9.83
Many instances of helpful and accommodating staff.
Location
9.37
Convenient location near amenities and attractions.
Room Quality
7.82
Comfortable rooms, but some complaints about maintenance and mold.
Amenities
8.35
Standard amenities, but needs improvements.
Value for Money
8.81
Decent value considering allowed budget options.
Food and Beverage
7.36
Poor breakfast options and limited quality.
Overall Experience
8.83
Mixed experience with positive service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:58

Property Description

Luxurious Accommodation
The Wyndham Garden Cancun Downtown offers elegant and air-conditioned rooms with modern décor, free WiFi, and flat-screen cable TV. Each room is equipped with a coffee-maker, microwave, and a private bathroom with a hairdryer, ensuring a comfortable stay.

Convenient Amenities
Guests can enjoy a daily breakfast spread of waffles, cereal, and fruit juice, complemented by 24-hour free coffee availability. The hotel also features an outdoor pool, fitness centre, lobby bar with a big screen, and free parking, providing convenience and entertainment throughout your stay.

Ideal Location
Located just 8 minutes from the beach and a short drive to Cancun Airport, the hotel offers easy access to both leisure and travel destinations. Explore the nearby Mayan ruins of Tulum or take advantage of the hotel's discount for the Cabana Beach Club.

Important information:

In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Location

Guest Reviews

8.4
Based on 2932 reviews
Cleanliness: 6.86
Service: 9.83
Location: 9.37
Room Quality: 7.82
Amenities: 8.35
Value for Money: 8.81
Food and Beverage: 7.36
Overall Experience: 8.83
C
Carlos Hernández • solo_traveller • mx
10
2026-08-25 • via Nuitee
A
Andres • family_with_children • co
10
2026-08-25 • via Nuitee
C
Carlos Hernández • solo_traveller • mx
10
Hotel ideal para descansar.
Pros:

La limpieza, la ubicación, la cama y la atención

2026-08-25 • via Nuitee
E
EDGAR EDUARDO • solo_traveller • mx
10
Pros:

La atención, céntrica para moverse en relación a los negocios. Limpieza.

Cons:

No tengo comentarios al respecto

2026-08-24 • via Nuitee
D
Doris • couple • br
7
2026-08-23 • via Nuitee
D
David Styven • solo_traveller • co
8
2026-08-22 • via Nuitee
M
Mammady • solo_traveller • fr
4
Tres bien placé mais la chambre n’est pas propre
Pros:

L’emplacement

Cons:

C’est pas propre

2026-08-20 • via Nuitee
M
Mammady • couple • fr
4
Convenable
Pros:

Grande chambre

Cons:

Pas très propre

2026-08-19 • via Nuitee
U
Uxue • solo_traveller • es
8
Pros:

La temperatura de la habitación y las camas

Cons:

El agujero que hay entre el embellecedor y la repisa del balcon. Nosotros con un bebe era muy peligroso.

2026-08-18 • via Nuitee
G
GUSTAVO ALEJANDRO • solo_traveller • ec
10
2026-08-15 • via Nuitee
T
Tamara • solo_traveller • ec
9
Pros:

Todo oki

2026-08-14 • via Nuitee
U
UNAI • solo_traveller • es
10
estancia muy agradable
Pros:

todo

Cons:

nada

2026-08-13 • via Nuitee
G
Gerson • family_with_children • br
10
Funcional!
Pros:

Bom espaço e estrutura.

2026-08-07 • via Nuitee
T
Tellez • solo_traveller • mx
9
Pros:

Espacioso, buenas amenidades, buena señal de wifi

Cons:

Pasillo de abajo con olor a humedad pero considerando la época de calor no hay problema pues no es largo.

2026-08-05 • via Nuitee
P
Pakaltun • family_with_children • mx
3
Si buscas descansar, no es tu opción. Hotel viejo, ruidoso e incómodo.
Pros:

Tenía estacionamiento propio, a un costado hay una taquería buena para comer, tienen room service.

Cons:

Camas no estaban cómodas, instalaciones del hotel son viejas, ruido en los pasillos (hay un cuarto de máquinas donde están los aires acondicionados), las paredes del cuarto son muy delgadas (seguro de tablaroca) y escuchamos toda la noche las risas y pláticas de los del cuarto de a lado hastas las 4 am. Para facturar el desayuno es un problema, tienes que llenar un formato en google docs ???? Le pegaron el letrero de Wyndham Garden a un hotel viejo.

2026-08-03 • via Nuitee
F
Felix Humberto • solo_traveller • mx
1
Pros:

Nada un hotel normal

Cons:

La mala atención del personal y la mala interaccionentre su plataforma y el hotel, ya que no me respetaron nada de lo publicado

2026-08-02 • via Nuitee
L
Luis • couple • do
9
Pros:

Las camas

2026-07-26 • via Nuitee
P
PATRICIA • family_with_children • br
10
Gratidão
Pros:

O café da manhã é bem simples!

Cons:

Ótimo custo benefício

2026-07-24 • via Nuitee
M
Mejia • solo_traveller • mx
10
Pros:

Comodidad de camas y aire acondicionado

Cons:

Nada

2026-07-19 • via Nuitee
D
Danny • couple • co
8
Comodidad
Pros:

La habitación

Cons:

El Checkin muy demorado

2026-07-13 • via Nuitee