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Facilities
Property facilities
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Health or beauty spa nearby
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Car hire
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Sauna
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Massage services
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Currency exchange
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Private check-in/check-out
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Concierge service
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Wheelchair accessible
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Steam room
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Self parking (surcharge)
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Reception hall
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Secured parking
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Health or beauty spa nearby
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Swimming nearby
Review Highlights
Categories
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Property Description
Luxurious Accommodation Near Shopping Centres
Indulgent Amenities: Enjoy a 25-metre indoor heated pool, 24-hour gym, and a Thai style spa.
Elegant Rooms: Relax in air-conditioned rooms with a 42-inch flat-screen TV, MP3 alarm clock, and a minibar.
Culinary Delights: Choose from 4 dining options, including international cuisine at Senses and authentic Cantonese dishes at The China Club.
Experience luxury and convenience at 广州万富希尔顿酒店-专享迷你吧饮品免费. Book now for an unforgettable stay!
Guests are required to show a valid government-issued ID card or passport upon check-in.
Please note that during Autumn Canton Fair period, from 15th October to 3rd November, free Shuttle pick-up and drop-off between Pazhou Complex Center and the property will be offered. More information to be found at the property directly.
We are committed to providing a safe, enjoyable experience from check-in to check-out. Please check with regional health and government authorities about specific policies that may be in place at the location of your stay.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Parking
Private parking is possible on site (reservation is not needed) and charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Property Accessibility
- Ramp: Yes
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: Yes
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: Yes
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: Yes
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: No
- Shower Level Floor: Yes
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: Yes
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 50
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
Todo
Очень красивый отель,чисто,большие номера.Персонал старается угодить во всём,хорошие завтраки.
Тихий район , рекомендую
Clean, staff were prompt to respond to concerns
Instant membership benefits applied, late check and extended check fee reasonable.
Some rooms had damp smell but did get changed.
Rooms intercom - telephone old and poor audio , losing contact.
No smart TV so you can have your own entertainment, perhaps grant opportunity for other language subtitle.
Internet was really bad, was unable to use laptop.
Enormous and luxurious hotel with good rooms and stuff
The room was a little bit old (scratches and chipped paint)
Everything was on point
Language barrier
L’accueil et confort de l’hôtel
Rien n’a signalé
The rooms were very spacious and very clean. The staff were very friendly and always willing to assist even when there was a language barrier. The breakfast had an exceptionaly rich variety of offerings . The hotel was located in a quite area of town. The hotel is walking distance from shopping mall (about 300m) where there a few resturants and a Walmart store.
My room for the first two night was facing a new construction site were construction work was being done throughout the night and being a sensitive sleeper, I found difficult to sleep well through the night, the noise constantly disrupted my sleep. But when I complained to the hotel reception staff the swiftly moved me to another wing of the hotel, were there was no noice. Otherwise my stay at the hotel hotel was exceptional.
Ethan and Stanley were very helpful (they were just superb) including Chef John who helped me with selection of vegetarian food were labels were not clear to me.
The bed was abit soft which led to some back pain.
Grand entrance lobby, the marble used gives an upscale finish.
1. The carpets in the hotel are all past their functional time.
2. The gym is date, old equipment that need to be changed.
3. Part of the restaurant floor needs to be changed.
To be fair the gym and the swimming pool only
The rooms smelt of mould, there’s a construction site operating 24/7 with noise all around the room. I had a terrible experience and expected to be compensated somehow, all that I was offered was 50% off the laundry, not sure how they thought that would put me at ease after the horrible stay.
The location is really good, next to it is two big shopping malls with lot of food options.
We stayed at the executive floor, the faculty at the executive lounge was 3 star standard very low category of alcohol and food is really not unto the standard and also for breakfast we found the same thing at the same place every day no change and options were also very limited we stayed for 7 days very disappointing .
Great Hotel. Booked for access to the Hilton Lounge this time and it was great for having space to work. Helpful staff. Couldnt fault anything. Perfect place to stay for Canton fair.
40 mins minimum to Canton Fair on the bus - ok but always lots of traffic!
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