Hilton Garden Inn Innsbruck Tivoli

Hotels
•
Hilton Garden Inn
7.9 (1503 reviews)
Olympiastraße 41 , Innsbruck , at
+43 512 890404

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly and helpful staff
Good location near events
Cons:
Cleanliness issues
Rude staff experience
Inadequate breakfast quality

Categories

Cleanliness
7.29
A few mentions of cleanliness issues, such as lack of vacuuming and a presence of pests.
Service
7.76
Mixed experiences with some staff being friendly, while others were described as rude and unhelpful.
Location
8.3
many positive mentions of the location being convenient, particularly for events.
Room Quality
8.25
Positive feedback regarding room spaciousness and decor, despite some not getting their expected views.
Amenities
7.78
Basic amenities are available; some guests found the air conditioning inadequate.
Value for Money
7.74
Some guests felt the price was high for the overall experience.
Food and Beverage
7.29
Breakfast quality did not meet expectations; considerations for improvement mentioned.
Overall Experience
8.76
Many guests expressed satisfaction and willingness to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 21:54

Property Description

Modern 3-Star Hotel with Stunning Mountain Views

Luxurious Amenities for Relaxation and Wellness
The Tivoli Hotel Innsbruck boasts a top-floor sauna and fitness area, perfect for unwinding after a day of exploring. Guests can also enjoy free WiFi throughout the property and a terrace offering picturesque views of the Tyrolean mountains.

Convenient Location and Easy Access to City Center
Situated directly opposite the Olympiaworld Sports Complex, this hotel is just a short public transport ride away from Innsbruck’s city centre. With bus line J stopping a mere 100 meters away, exploring the city's attractions is a breeze. Additionally, the A12 and A13 motorways are within close proximity for added convenience.

Book your stay at Tivoli Hotel Innsbruck now for a relaxing and memorable experience amidst the beauty of Innsbruck!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: INN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.9
Based on 1503 reviews
Cleanliness: 7.29
Service: 7.76
Location: 8.3
Room Quality: 8.25
Amenities: 7.78
Value for Money: 7.74
Food and Beverage: 7.29
Overall Experience: 8.76
L
ludwigsing • solo_traveller • de
9
2026-08-08 • via Nuitee
S
Svitlana • family_with_children • de
8
2026-08-08 • via Nuitee
T
Thomas • couple • de
7
Eine Zwischenübernachtung halt, nix Besonderes außer der Dachterasse.
Pros:

Modernes Gebäude etwas Außerhalb.
Frühstück war gut mit Ausblick von der Dachterasse

Cons:

Personal (Rezeption) .. naja.
Bei dem Preis könnte man den Gästen eine Flasche Wasser aufs Zimmer stellen. Das muss man dann am Automaten zum Hilton Preis kaufen . Nette Bar mit aufback Pizza.

2026-08-08 • via Nuitee
V
Vadim • solo_traveller • il
8
Pros:

We had a pleasant stay at the hotel. The room was comfortable and well maintained, and the staff were friendly and helpful. Breakfast had a good selection, and we really enjoyed the relaxed atmosphere. The location was also convenient for getting around. Overall, a nice experience and good value for the stay.

2026-08-08 • via Nuitee
A
Alessandro • couple • it
9
2026-08-08 • via Nuitee
S
Simoens • solo_traveller • be
7
Pros:

Ontbijt uitzicht

Cons:

De behandeling van het personeel receptie
Er staat dat je er iets kan eten maar ze stuurden ons de stad in. De kok was er niet. Wij hadden lang in auto gereden en waren gewoon op doorreis. Ik had het hotel gekozen omdat er bijstond dat je in het hotel kon eten

2026-08-08 • via Nuitee
H
Harry • couple • nl
8
2026-08-07 • via Nuitee
B
Briar • couple • nz
9
Pros:

Comfortable stay at the Hilton. Had everything we needed for a few nights. Also used the sauna which was awesome.

Cons:

It is a little bit out of the way, but super easy to catch the bus into town.

2026-08-07 • via Nuitee
C
Claudia • couple • de
8
In Ordnung.
Pros:

Sauberkeit.

Cons:

Die Klimaanlage auf dem Zimmer war sehr laut, obwohl nur eine leichte Kühlung voreingestellt war. Wir müssten sie für die Nachtruhe ausschalten.
Zimmer war in Ordnung. Bad könnte ein Make-Over gebrauchen. War aber alles da und sauber.
Parkplatzkosten mit 20 EUR für eine Nacht zu teuer.

2026-08-07 • via Nuitee
J
Janusz • family_with_children • au
8
Cons:

Limited bar service: was closed entirely one day. Only opened late afternoon another. Limited food available.

2026-08-06 • via Nuitee
P
Peter • solo_traveller • at
10
Super Hotel
Pros:

Alles

Cons:

Gab nichts zu beanstanden

2026-08-06 • via Nuitee
F
Francisco • family_with_children • sv
3
NO recomendable / No funciona el AC / muy mal experiencia
Pros:

El nombre: Hilton Garden Inn

Cons:

La experiencia más incómoda que he tenido. No funcionaba el AC. Tenía reservado dos habitaciones y en ninguna de las dos funcionaba el AC.
Llegue a la desesperación de abrir mejor las ventanas para “refrescarme”.
Sé que me va a contestar alguien del hotel dando mil disculpas y excusas y que “ no es culpa de ellos” que no enfríe en cuarto, que es un AC centralizado, que hay que cerrar bien las cortinas para que no entre luz del sol y se mantenga “fresco”, no tocar el termostato, que por cierto lo tenían con un “tape” para que nadie lo manipule y casi que uno se tiene que aguantar el calor……..,y continuarán las explicaciones y excusas.

La persona que estaba el el frontdesk nos dijo que a las 11 pm no tenía técnico disponible y que no nos podían dar otra habitación porque “estaban llenos”.
Soy miembro del programa Hilton porque se supone que garantizan los standards en todos sus hoteles, pero este en particular me ha decepcionado.

Las tasas de café estaban en el cuarto, estaban sucias, mal lavadas.

Encontramos pelos también en las sábanas.

2026-08-06 • via Nuitee
R
Rainer • solo_traveller • ch
7
Kurzaufenthalt in Innsbruck
Pros:

Lage am Messegelände und schnelle Busverbindung in die Altstadt

Cons:

Personal mässig bemüht, Bar&Bistro öffnete erst 1 Stunde nach der offiziellen Öffnungszeit. Reception wusste auch nicht weiter, da das Personal extern angestellt war.
Das geht gar nicht !!

2026-08-06 • via Nuitee
B
Brita • couple • ch
7
2026-08-06 • via Nuitee
M
Manuela • family_with_children • at
7
Ideal für ein Wochenende
Pros:

Sehr gute Lage da wir bei einem Fußballspiel im Tivoli Stadion waren, sehr gute Aussicht beim Frühstück

Cons:

Klima Anlage im Zimmer hat nicht funktioniert

2026-08-06 • via Nuitee
S
Stefan • solo_traveller • de
9
2026-08-06 • via Nuitee
V
Victoria • solo_traveller • es
9
Pros:

La atención de Michael, muy amable y servicial
,

Cons:

Que no limpiaran tazas ni repusieran café, ni toallas.

2026-08-05 • via Nuitee
S
Sarah • couple • fr
8
Pros:

Confort, gentillesse du personnel, climatisation

Cons:

Localisation

2026-08-05 • via Nuitee
C
Christian • solo_traveller • at
7
2026-08-05 • via Nuitee
A
Arne • solo_traveller • de
4
Pros:

Das Frühstück war gut

Cons:

Die Zimmer sind veraltet und in keinem guten Zustand. Die Flure und Türen sind schmutzig.

2026-08-05 • via Nuitee