Children allowed

Facilities

Non-smoking rooms
Room service
Family rooms
Luggage storage
Safety deposit box
Tour desk
Facilities for disabled guests
Ironing service
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent service
Comfortable rooms
Cons:
Inconvenient breakfast hours
Outdated restaurant information

Categories

Cleanliness
9.19
Standard quality for this hotel tier.
Service
10
Guests appreciated the helpfulness and friendliness of the staff.
Location
9.66
Standard quality for this hotel tier.
Room Quality
9.7
Overall positive sentiment with good amenities.
Amenities
9.65
Unique service like aromatics delivered to the room was appreciated.
Value for Money
9.18
Standard quality for this hotel tier.
Food and Beverage
8.14
Breakfast hours were inconvenient and menu information was outdated.
Overall Experience
9.69
Overall positive experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:30

Property Description

Luxurious Accommodations
The 5-star rooms at Hotel Boutique Confort offer a blend of elegance and modernity, featuring contemporary paintings and fine wooden floors. With amenities such as LCD cable TV, free Wi-Fi, and well-supplied minibars, your comfort is guaranteed.

Exquisite Dining Experience
Indulge in a culinary journey at the stylish restaurant and bar adorned with local artwork. Enjoy a variety of regional and international dishes, along with a lavish buffet breakfast made from the freshest ingredients.

Convenient Location
Located in Popayan's historical center, our hotel is just a short drive from Guillermo León Valencia Airport and Ciro Lopez Stadium. With a tour desk to assist you, exploring the city's attractions is a breeze.

Experience luxury, fine dining, and convenience at Hotel Boutique Confort Suites. Book your stay now for an unforgettable experience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PPN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for COP 40,000 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 23 reviews
Cleanliness: 9.19
Service: 10
Location: 9.66
Room Quality: 9.7
Amenities: 9.65
Value for Money: 9.18
Food and Beverage: 8.14
Overall Experience: 9.69
A
Angelica extended_group co
9
Cálida
Pros:

Las instalaciones, la amabilidad, el hecho de que me llevaran la aromática a la habitación me pareció único y un buen diferencial, me ayudaron a pedir rapidamente taxi, todo muy positivo en cuanto a atención.

Cons:

El desayuno era a partir de las 7 y necesitaba estar muy temprano para una reunión en otro lado, sería bueno que estuviera a las 6:30 o mas temprano en general.
No me pude comunicar telefonicamente con ningún restaurante desde el telefono del hotel a pesar de que salia el indicativo para llamadas locales. Me pasaron amablemente información de 3 restaurantes, pero los menús y telefonos estaban desactualizados porque tampoco me salio la llamada desde el celular y al buscar en internet me di cuenta que eran otros números o estaban desactualizados. Igual no me pude comunicar a pedir domicilio y me toco comprar algo rapido en el camino (un paquete de papas y un kumis) para almorzar

2026-01-20 via Nuitee
N
Néstor Eduardo solo_traveller co
10
confortable
Pros:

excelente, saludable fresco y muy rico

Cons:

sin novedad

2026-01-19 via Nuitee
G
Gaetano solo_traveller it
8
2025-11-12 via Nuitee
A
Aare couple ee
10
2025-10-20 via Nuitee
S
sofia solo_traveller co
9
2025-09-10 via Nuitee
A
Anwar Mahmod solo_traveller co
10
2025-07-17 via Nuitee
C
Cipriano young couple co
10
Exceptional
Pros:

Excellent staff , not much choices on the breakfast but it was very good and healthy.
The room was clean , our suite had a jacussi and we enjoyed it almost every evening.

Highly recommended.

Cons:

Everything was good

2025-04-20 via Nuitee
D
Donna young couple us
9
Superb
Pros:

The staff was extremely helpful. The hotel is cute and the location a very short distance from the very touristy center is good with a nice view of the surrounding hills from the patio. The free massage was wonderful after hiking the Cocora loop.

Cons:

Wi-Fi is not great and the room was a bit small.

2025-02-15 via Nuitee
K
Kamel review category business travellers es
10
Exceptional
2024-09-24 via Nuitee
K
Kurt young couple be
9
Superb
2024-07-28 via Nuitee
B
Bert young couple us
10
Exceptional
Pros:

Fantastic hotel staff, friendly, bending over backwards to make best arrangements for transportation. Providing earlier breakfast than usual time. Comfortable rooms and beds.

2024-02-20 via Nuitee
M
myriam partner
2
Pros:

Pas de réservation à l'arrivée,manque une serviette,le café,la bouteille d'eau puis ce n'est pas la bonne chambre on nous change de chambre,taie oreiller tachée,WC bouché, fuite importante qui transforme la salle de bain en piscine,plus de tapis de bain, robinet lavabo cassé
J'ai demandé une compensation,changer de chambre aurait été correct
Rien a été fait,trois nuits comme cela

2024-02-11 via Nuitee
V
Venita solo traveller gb
9
Superb
Pros:

I had a lovely big room divided between bedroom, lounge, bathroom and an outside yard to sit in. A hairdryer, toiletries, an iron and breakfast were included. Everywhere was very clean, lots of hot water in the shower and the staff were always polite and helpful. The bed and pillows were very comfortable and it was a great location, being a short walk from the main plaza with cafes and restaurants and a short taxi ride from the bus terminal and airport.

2024-01-20 via Nuitee
A
Andrey solo traveller co
10
Excelente choice with a friendly stuff working there
Pros:

Location and stuff

Cons:

No air condition

2023-11-12 via Nuitee
N
Noura review category business travellers nl
8
Very good
2023-10-24 via Nuitee
J
Jérôme solo traveller be
10
Very beautiful and comfortable hotel
Pros:

beautifully decorated modern hotel close to the historic centre; friendly and helpful staff; quiet room, which is almost exceptional in Colombia.

Cons:

nothing to report.

2023-09-17 via Nuitee
G
Gerard
10
Excellent value for superior accommodations.
Pros:

I had a sudden change in travel plans and needed to book a hotel room during a layover in Bogota. I did so, but I messed up that booking and had to look again at the airport in Popayan after I landed late in the morning. Thanks to the very helpful staff at Hotel Boutique Confort Suites, I was in a perfect room by 1PM. The bed was comfortable, the suite well-stocked with coffee machine, glassware, shower supplies and quiet. It is mere minutes from the airport, close to a grocery store, and peaceful at night (I woke to the sound of a horse passing in the street around 5:30am). Breakfast was delicious. Many thanks to the staff for helping a weary traveler.

2023-08-03 via Nuitee
E
Erhard young couple ch
8
Very good
Pros:

nice snd friendly staff. big and clean room.

2023-01-15 via Nuitee
J
Jared solo traveller us
9
Superb
2022-12-26 via Nuitee
K
Kaily family with young children us
10
Exceptional
2022-12-15 via Nuitee