Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location (close to airport/train and business centre)
Many guests praised the breakfast
Spacious rooms and comfortable beds
Helpful/friendly staff in several reviews
Rooms with bathtubs available
On-site parking with direct garage access
Tea/coffee in room provided
Generally tidy/proper hotel according to some guests
Cons:
Inconsistent service: reports of rude, slow staff and poor communication (including lost items)
Cleaning issues reported: rooms not cleaned and towels missing
Bathroom maintenance problems: slow/blocked drains and signs of water damage
Some rooms (upper floors) described as old and in need of renovation
Food options limited or inconsistent; omelet queues and minimal breakfast reported by some
Occasional disturbing noises (ticking)
Broken room fixtures reported (blinds, sofa bed not made up)
Perception of being expensive for some guests

Categories

Cleanliness
7.8
Mixed reports: several guests complained cleaning was not done and towels were missing; others called the hotel proper/clean. Bathroom water damage and slow drains were noted.
Service
8.6
Mixed: some guests praised helpful/friendly staff, but multiple reviews reported rude, slow responses, overwhelmed staff and poor follow-up on lost items.
Location
9.8
Very positive: repeatedly noted as excellent — close to airport/train, convenient for business centre and good for city trips.
Room Quality
9
Generally good: rooms often described as lovely, spacious and comfortable, but some upper-floor rooms are dated and specific maintenance issues (broken blinds, sofa bed not made) were reported.
Amenities
9.6
Strong: breakfast frequently praised, rooms with bathtubs and tea/coffee, parking access and other conveniences noted; some missing small items or requested equipment (step stool) occasionally.
Value for Money
8.4
Mixed: some guests found it good value for short stays, while others described it as expensive; overall slightly above average.
Food and Beverage
8.8
Mixed-positive: many guests praised the breakfast as good or extensive, but others found it minimal, experienced long omelet queues or wanted a wider/more neutral menu selection.
Overall Experience
7.6
Mixed overall: excellent location and generally good rooms/amenities, but recurring service and maintenance issues (cleaning, bathroom drains, communication) reduced some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:26

Property Description

Luxurious Accommodation & Modern Design
Crowne Plaza South offers stylish and modern rooms with a spacious seating area, flat-screen TV, and a luxurious bathroom with complimentary toiletries. Guests can even select their preferred pillow from a menu of 5 options for a personalized touch.

Delicious Dining Options
Indulge in a culinary journey at the hotel's signature restaurant, Happyhappyjoyjoy, serving a delectable array of Asian street food dishes, dim sum, rendang, and curries. The on-site bar with two large outdoor terraces is perfect for unwinding with a refreshing drink.

Convenient Location & Amenities
Located just a short walk from Amsterdam Zuid station, guests have easy access to the city center and popular attractions. With fitness facilities, bike rental, and proximity to RAI Convention Centre and Schiphol Airport, Crowne Plaza South ensures a seamless and enjoyable stay.

Book now to experience luxury and convenience at Crowne Plaza South in South-Amsterdam!

Important information:

Please note that a safety deposit of EUR 50 per night. This can be reserved on your credit card or be paid in cash, which will be refunded upon check-out after inspection of the room.

Please note that during weekend (Friday 19:00 hrs till Monday 7:00 hrs) the parking fee is EUR 80 per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 1735 reviews
Cleanliness: 7.8
Service: 8.6
Location: 9.8
Room Quality: 9
Amenities: 9.6
Value for Money: 8.4
Food and Beverage: 8.8
Overall Experience: 7.6
A
Ali Abdulaziz • solo_traveller • qa
1
Horrible and wont repeat it again
Pros:

Breakfast is so minimum , queue to make omelet is so big

Cons:

Staff are so rude and not corporate,
Asking something silly which they answer as i briefed them
They are so slow to work and react in all aspects
Cleaning not done,
At least arranging towels for my stay

2026-10-30 • via Nuitee
A
Agani • couple • xk
9
2026-10-26 • via Nuitee
L
Laura • family_with_children • gb
10
Pros:

Lovely room, great location, friendly staff, great breakfast!

2026-10-23 • via Nuitee
G
Gilut • solo_traveller • il
3
2026-10-22 • via Nuitee
E
Erdost • couple • tr
5
For short business trip it is ok but expensive
Pros:

It is super close to business centre easy to reach out to meetings et

Cons:

I have been staying at this hotel for a while now and although it is ok for short business trips, they really need to renovate the rooms now. Particularly upper floor rooms are really old now.

2026-10-22 • via Nuitee
M
Manamohan • solo_traveller • gb
9
Pros:

Room and location was good.
Breakfast was good too.

Since it was just 1 night stay, its was good value for money

Cons:

Limited food option, would have liked a more neutral food option instead of only Japanese and the standard bar.

2026-10-21 • via Nuitee
V
Vanessa • extended_group • at
10
2026-10-20 • via Nuitee
N
Neschelle • solo_traveller • ae
10
2026-10-19 • via Nuitee
A
Annemiek • solo_traveller • be
9
2026-10-19 • via Nuitee
Y
Ytsje • family_with_children • nl
9
Helemaal top voor een stedentrip. Goede prijs kwaliteit verhouding!
Pros:

De ligging, netheid, prima kamer en bedden. Thee en koffie op de kamer. Pas nodig voor de lift. Directe verbinding van garage naar hotel.

Cons:

Er was een tikkend geluid zo nu en dan (ook een keer in de nacht), welke lang aanhield en wat we niet thuis konden brengen. Enigszins irritant.

2026-10-13 • via Nuitee
P
photomedia • family_with_children • ca
6
The hotel is conveniently located, but our stay was not without issues
Pros:

The location is excellent in terms of being quickly reachable from the airport by train. This is one of the main reasons why we chose the hotel. We also wanted a hotel room with a bathtub, which is becoming increasingly rare, and this one had that. The breakfast was good. Also, the room itself, was large and the bed was comfortable.

Cons:

The checkin process required a careful examination of all of the passports including my spouse and child, taking longer than at the passport control at the airport. It is unclear why the hotel staff asked for all of the passports, by law, they only need the main guests ID. When we entered the room, it turns out that: the sofa bed had not been made up, with only 2 two pillows for 3 people, with towels provided for only one person. The bathtub drain was extremely slow; the shower drain was also severely blocked. Taking a very short shower resulted in water accumulating and spilling out of the shower onto the bathroom floor. The bathtub once filled, would take a half an hour or more to drain out. The bottom of the shower already showed visible signs of water damage, suggesting that this was not a new or unexpected problem. The window blind covering the nicest view from the room was broken, making it impossible to properly use or enjoy the view. The staff seemed overwhelmed and left us hanging with no resolution when we asked for a step stool for our child. Overall, this hotel was a disappointment, but the hotel manager did offer me some points in recognition of the various issues, so there is hope still.

2026-10-13 • via Nuitee
R
Rodrigues • couple • lu
6
2026-10-12 • via Nuitee
M
Machado • extended_group • mx
10
2026-10-11 • via Nuitee
E
Elie • couple • ae
10
2026-10-10 • via Nuitee
A
Aline • extended_group • be
9
Pros:

Behulpzaam personeel.
Uitgebreid ontbijt.
Parking goedkoper via de QR code aan de balie!
Proper hotel
Ruime badkamer
Ruime kamer

2026-10-09 • via Nuitee
J
John • couple • nl
2
Slecht, ga ik nooit meer naartoe
Pros:

Locatie

Cons:

Het water op de kamer was aangebroken, 1 handdoek aanwezig , slecht bed, geen vriendelijk personeel

2026-10-07 • via Nuitee
H
Hamzah • couple • sa
10
رائعة
Pros:

كل شئ رائع ومنطقة هادئة

Cons:

لا شي

2026-09-16 • via Nuitee
S
Sarah • couple • fr
10
2026-09-15 • via Nuitee
S
Sujay • solo_traveller • ae
7
Pros:

Good staff and facilities

Cons:

I have left few items which I shopped in Amsterdam in room cupboard. I was thinking I will get an email regarding the left items but I am surprised thay till now no communication from the hotel . Its been couple of days now . Can you please check and get back .

2026-09-12 • via Nuitee
S
Sivan • solo_traveller • il
7
2026-09-11 • via Nuitee