Hotel Castilla Real

Hotels
9.3 (238 reviews)
Calle 15 No. 12B-15 Sector Circunvalar , Pereira , co

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great staff
Good location
Comfortable stay
Clean facilities
Cons:
Some noise issues
Basic breakfast options
Small room size

Categories

Cleanliness
9.43
General sentiment indicates cleanliness was appreciated; mentioned as excellent in several reviews.
Service
9.9
The staff was frequently described as very attentive and helpful, contributing to a positive experience.
Location
9.74
Multiple reviews highlight the convenience and safety of the hotel's location.
Room Quality
8.39
Some reviews indicated issues with room maintenance and size, impacting the overall rating.
Amenities
8.92
Adequate amenities noted, but some specific items, like breakfast variety, were criticized.
Value for Money
9.38
Good price for the quality of stay; several reviews mentioned value positively.
Food and Beverage
8.93
Food quality was generally praised, but breakfast options were described as basic.
Overall Experience
9.7
Overall sentiment suggests guests had a great experience, with high recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:31

Property Description

Classic Décor and Vintage Furniture
Experience a touch of elegance at Castilla Real with its classical décor and vintage furniture, creating a charming and sophisticated ambiance for your stay.

Modern Amenities and Comfortable Rooms
Indulge in modern comforts in the well-appointed rooms featuring LCD cable TV, air conditioning, and minibar. Relax on comfortable carpeted floors and enjoy the convenience of a work desk for your laptop.

Convenient Location and Local Attractions
Located just a short drive from Mataña International Airport in downtown Pereira, Castilla Real offers easy access to the vibrant Sector Circunvalar district with its array of restaurants, bars, and tourist hotspots.

Book now to enjoy a delightful stay at Castilla Real, where classic charm meets modern convenience.

Important information:

In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for COP 50,000 per person per night when using an existing bed.
    Children up to and including 3 years old stay for COP 50,000 per person per night when using an available extra bed.
    People 4 years old and over stay for COP 82,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 238 reviews
Cleanliness: 9.43
Service: 9.9
Location: 9.74
Room Quality: 8.39
Amenities: 8.92
Value for Money: 9.38
Food and Beverage: 8.93
Overall Experience: 9.7
K
Klaus • solo_traveller • de
9
Pros:

Angenehmes ruhiges Hotel mit allem, was man braucht, sehr aufmerksamem Personal.

Cons:

Es fehlte eine Leselampe.

2026-02-13 • via Nuitee
O
Olga • family_with_children • co
9
We felt very good and comfortable
Pros:

The breakfast is very good and varied, and the restaurant is comfortable.

Cons:

The room is very good, but the bathroom shower has some problems with the water.

2026-02-11 • via Nuitee
A
Aldo • couple • nl
8
2026-02-11 • via Nuitee
S
Selma • extended_group • at
9
Pros:

Wir haben seit langen nicht so ein authentisch herzliches Team kennenlernen dürfen wie in Castilla Real! Ihre Zuvirkommenheit macht auch anderen Mankos wet.

Cons:

Fenster und Tür undicht. Fön und Kleiderbügel haben gefehlt.

2026-02-10 • via Nuitee
J
Jeroen • couple • co
8
2026-02-08 • via Nuitee
W
William • couple • us
8
2026-01-16 • via Nuitee
J
JONATHAN • family_with_children • mt
10
Pros:

The staff treat you like family, they know your names, they are always with a smile and available to help ! The hotel is very charming, colonial style, very clean and very central, we really enjoyed our stay !!!

2026-01-15 • via Nuitee
P
Paola • couple • co
8
2026-01-15 • via Nuitee
F
Franklin • couple • co
10
Pros:

Muy buena ubicación, el personal muy amable y el hotel muy limpio y organizado. Gracias

Cons:

Es excelente

2026-01-14 • via Nuitee
D
Diana Lucia • couple • co
8
2026-01-14 • via Nuitee
N
Nathalya • extended_group • co
10
Pros:

Excelente hotel muy buena ubicación , el personal súper amable , me volvería a quedar y lo recomiendo 100%

2026-01-13 • via Nuitee
D
Davila Hgoaman • extended_group • co
10
La ubicación es excelente, estuvimos en el mejor lugar de Pereira para conocer y sus alrededores. Estuvieron pendientes
Pros:

El alojamiento es excelente, el personal muy servicial y amable

2026-01-12 • via Nuitee
V
Vanessa • couple • co
10
Pros:

Muy buena atención, limpieza y ubicación

Cons:

Nada

2026-01-12 • via Nuitee
P
Pietro • couple • it
10
Pros:

Everything was excellent.

2026-01-12 • via Nuitee
L
Luz Adriana • couple • co
10
Excelente
Pros:

Está muy bien ubicado, se puede acceder a cualquier sitio sin ningún problema, el servicio y las instalaciones excelentes.

2026-01-12 • via Nuitee
J
johan camilo • extended_group • co
10
2026-01-11 • via Nuitee
E
Elías • couple • cr
10
Magnífica Estancia
Pros:

La Ubicación fue perfecta! Desde que llegamos al hotel nos recibió el señor Nixon, una excelente persona muy atento y servicial al igual que Jose en recepción que también nos atendió de lujo, además el alojamiento cuenta con habitaciones cómodas y grandes, restaurante muy bueno y excelente servicio a la habitación.

2026-01-10 • via Nuitee
M
Martinez Castañeda • extended_group • co
10
Pros:

Las personas que trabajan allí

Cons:

No hubo nada

2026-01-10 • via Nuitee
G
Gladys • extended_group • co
9
Pros:

La atención, comodidad, desayuno muy rico. El personal es amable. Cerca a sitios turisticos.n

Cons:

No tenemos queja.

2026-01-10 • via Nuitee
K
Kelvin Johan • extended_group • co
9
Pros:

Las instalaciones y la amabilidad del personal

Cons:

Nada

2026-01-08 • via Nuitee