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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Terrace
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Family rooms
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Laundry
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Luggage storage
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Meeting/banquet facilities
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Breakfast in the room
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Valet parking
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Non-smoking throughout
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Private parking
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Shuttle service (additional charge)
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Special diet menus - on request
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Allergy-free room
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Kid meals
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Wine/champagne
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Coffee Shop on site
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Classic Décor and Vintage Furniture
Experience a touch of elegance at Castilla Real with its classical décor and vintage furniture, creating a charming and sophisticated ambiance for your stay.
Modern Amenities and Comfortable Rooms
Indulge in modern comforts in the well-appointed rooms featuring LCD cable TV, air conditioning, and minibar. Relax on comfortable carpeted floors and enjoy the convenience of a work desk for your laptop.
Convenient Location and Local Attractions
Located just a short drive from Mataña International Airport in downtown Pereira, Castilla Real offers easy access to the vibrant Sector Circunvalar district with its array of restaurants, bars, and tourist hotspots.
Book now to enjoy a delightful stay at Castilla Real, where classic charm meets modern convenience.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for COP 50,000 per person per night when using an existing bed.
Children up to and including 3 years old stay for COP 50,000 per person per night when using an available extra bed.
People 4 years old and over stay for COP 82,000 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Todo
Todo
Todo muy chévere, personal amable y excelente ubicación
Quizá que no tiene ascensor pero los chicos del hotel ayudan con las maletas
Muy limpio. Muy cómodo. Las camas súper cómodas también. Tienen heladerita en la habitación , suma.
El baño es un 10.
El personal es súper amable.
El desayuno es un 10 también. Delicioso.
Nada
the hotel is small and well located in a quiet safe area, the staff were all exceptional with nothing ever a problem, very friendly. breakfast was excellent with a choice of eggs, fruit, juice and of course local coffee
nothing i can think of, everything was as expected
La atención tan profesional del personal especialmente Sebastián el de recepción y Nixon.
Todo
Atención. Comodidad. Aseo
LA ATENCIÓN DEL PERSONAL FUE FANTÁSTICA, LAS PERSONAS FUERON MUY AMABLES.
LA ORGANIZACIÓN DE LAS HABITACIONES Y LAS ZONAS SOCIALES SON DESTACABLES.
LA HABITACIÓN ESTABA MUY FRÍA Y NO LOGRAMOS APAGAR EL AIRE ACONDICIONADO.
NO HABÍA SHAMPOO EN LA DUCHA, PERO SÍ HABÍA AGUA CALIENTE LO QUE HIZO QUE LA EXPERIENCIA FUERA MEJOR.
Es un lugar espectacular, la atención es maravillosa, es acogedor, es pulcro. Volvería sin duda.
Exelente
El personal muy dispuesto
Las instalaciones… carísimo para lo que es
Las instalaciones
El desayuno no es variado.
El servicio excelente. Nos prepararon el desayuno para llevar, pudimos cenar en el mismo hotel y contaba con servicio de aparcamiento.
No tenía ascensor
El staff, mucha calidez y excelente atención por parte de todos ... sin duda hace una gran diferencia
No hay algún aspecto que pudiera desde mi perspectiva ser negativo
El hotel es muy bonito y muy limpio, bastante tranquilo para descansar, las habitaciones son muy cómodas y la atención del personal es maravillosa, la comida en el restaurante también es muy sabrosa.
El servicio al cliente excelente!. La habitación amplia, limpia, la cama muy cómoda. La ubicación te permite estar en el aeropuerto en 10 minutos.
Todo nos gusto!
El personal muy amable y servicial, la habitación muy limpia y cómoda y muy buena ubicación
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