Sweet Memory Apartments

Hotels
Independent
7.4 (21 reviews)
Poseidonos Street, Gouves Pediados, Hersonissos, Crete Island, 70014 , Hersonissos , GR

Facilities

Boat tours nearby
Express check-out
Parasailing nearby
No single-use plastic stirrers
Clubhouse
Free WiFi
Terrace
Garden
Express check-in/check-out
Designated smoking area
See all facilities

Review Highlights

Pros:
Great location
Proximity to beach and shops
Quiet area
Clean and spacious apartments
Cons:
Lack of staff assistance
Poor WiFi connection
Missing promised amenities
Ongoing renovations
Confusion over additional charges

Categories

Cleanliness
7.5
Cleanliness is praised, with guests considering the spaces clean and well-maintained.
Service
4
Service received mixed to negative feedback due to the absence of staff and poor communication.
Location
8
The hotel is appreciated for its proximity to the beach and shops, contributing to a positive score.
Room Quality
7
Rooms are considered good overall, but issues with missing amenities and ongoing renovations affected the score.
Amenities
5
Amenities are rated poorly due to missing items like TVs and inadequate kitchenware.
Value for Money
5.5
Guests are divided on the value, some encountered additional unexpected charges, and the lack of services did not justify the price for others.
Food and Beverage
6
There is no specific mention of food and beverage services, so an average score reflects the absence of feedback.
Overall Experience
6.5
Mixed reviews lead to a median overall experience rating, with several guests facing issues that dampened their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 06:30

Property Description

Experience the perfect blend of relaxation and adventure at Sweet Memory Apartments, a stunning Mediterranean aparthotel nestled in Hersonissos.

Recreational Delights
Take a leisurely stroll through our lush garden or unwind on the scenic terrace while enjoying exquisite views. You can also indulge your senses at our attached winery, offering a unique experience right at your doorstep.

Comfort & Convenience
Our 18 individually decorated guestrooms provide a cozy retreat, featuring kitchenettes, pillowtop beds, and private furnished balconies. Stay connected with complimentary wireless internet and enjoy in-room entertainment on LCD televisions.

Exceptional Service
Enjoy the benefits of concierge services, express check-in, and multilingual staff, ensuring your stay is seamless and enjoyable. With limited-hour room service, your every need is catered to in style.

Don’t miss your chance to unwind in this idyllic retreat—book your stay at Sweet Memory Apartments today!

Important information:

  • Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for golf tee times. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Covid

    Onsite COVID-19 testing (PCR) is available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

7.4
Based on 21 reviews
Cleanliness: 7.5
Service: 4
Location: 8
Room Quality: 7
Amenities: 5
Value for Money: 5.5
Food and Beverage: 6
Overall Experience: 6.5
L
Lana family_with_children
2
Pros:

.NON SPRECATE I SOLDI . I SOLDI BUTTATI .PIU TERRIBILI RICORDI. Non ho visto mai il posto più terribile e sporco. I proprietari veramente poco gentili ,nel descrizione tanta bugia,non c'è nessuna cucina ,tutto poco curato e aria condizionata a pagamento. Pessima qualità. Lo sconsiglio altamente!!!!

2020-03-04 via Nuitee
T
Ted H.
10
Wondeful
Pros:

The owner where amazing and helpful. Would stay there again

2019-10-27 via Nuitee
R
ROTH partner
10
Pros:

L'accueil très chaleureux de Yannis et de sa Maman, la cuisine excellente de la Maman de Yannis, l'espace et la propreté des chambres,

2019-09-04 via Nuitee
V
Verified traveler family
10
Pros:

Très bon établissement qui à l'avantage d'être familiale. L'accueil est très bon, nous avons profité de la demi pension et on a eut la chance de goûter des plats maison, nous avons très bien mangé.
La vue sur la mer est aussi un gros point fort

2019-07-19 via Nuitee
V
Verified traveler
8
Pros:

There is no cabinet for dress hanger, otherwise all are good

2019-05-27 via Nuitee
D
Duane
10
Pros:

Staff very helpful.

2018-07-24 via Nuitee
S
Sophie
8
Accueillant et bien situé.
Pros:

Appartement très propre et confortable. Le restaurant attenant est excellent. Seul bémol, pas d'eau chaude pour la douche durant notre sejour suite pb électrique....

2017-07-03 via Nuitee
D
Disappointed
2
Arrived to be told overbooked
Pros:

Arrived to be told hotel overbooked, Expedia hadn't paid money, too late to inform us although booked weeks in advance. Chose this hotel for the quiet beach side location as I have an autistic son. We were moved to a dirty apartment a mile away from he sea and having to negotiate a busy main road, pool had algae growing, utensils and cutlery dirty, shower was broken. We left the next day and moved to another beach side resort costing us most of our spending money therefore no excursions were possible and our holiday was completely ruined.

I would advise anyone not to book this hotel as I understand this is normal practice from this hotel owner you will not get what you pay for! You have been warned!

2016-09-23 via Nuitee
V
Verified traveler
2
Arrived to be told overbooked
Pros:

Arrived to be told hotel overbooked, Expedia hadn't paid money, too late to inform us although booked weeks in advance. Chose this hotel for the quiet beach side location as I have an autistic son. We were moved to a dirty apartment a mile away from he sea and having to negotiate a busy main road, pool had algae growing, utensils and cutlery dirty, shower was broken. We left the next day and moved to another beach side resort costing us most of our spending money therefore no excursions were possible and our holiday was completely ruined.

I would advise anyone not to book this hotel as I understand this is normal practice from this hotel owner you will not get what you pay for! You have been warned!

2016-09-23 via Nuitee
T
TIMUR
8
Pros:

Замесательный отель - название действительно соответствует впечатлениям!

2016-09-18 via Nuitee
B
buzuki
8
Kalimera
Pros:

Hotel sympathique et familiale rien a redire. Yannis et sa maman et le reste du personnel sont très gentilles

2016-09-09 via Nuitee
B
Boryana
10
Great apartments and food to enjoy
Pros:

We stayed for 10 days with 2 teenagers. The apartment is so nicely decorated that we felt as if we were in our villa in the country. It was so relaxing, so quiet at night that we would leave the balcony doors open to hear the crashing of the sea waves. The big bed in the bedroom was so unexpectedly comfortable.
We chose HB and the food was fantastic, and coming in big portions. We did not miss any of the sushi days. Try the Bodege Bay, our favourite. The house wine was very good too.
Mama, Yiannis, Maria and the all the staff made us feel at home and we did not want to leave.

2016-09-09 via Nuitee
V
Verified traveler
10
Relaxation in a corner of heaven
Pros:

My wife and I have just returned from a week's holiday here and we already trying to book the same holiday again that's how much we really loved it.We were greeted on arrival by yannis the owner with a drink and chat about the local area and things to do he was extremely helpful.The apartment was clean and roomy we had a fridge and hotplate in our one,if you wanted a TV it could be arranged for a small daily charge same with air-conditioning.Although there's no swimming pool on site there is one guests can use for free just a four minute stroll up the road ,there are quite a few shops and restaurants in either direction as well as bar's.The beach opposite is a pebble beach but you can take a sun lounger from the apartments if you like or if you walk about ten minutes in either direction you come to sandy beaches with loungers on them that you can hire for the day at about 6-8 euros.There is an excursion centre a few minutes away to organise any trips to other islands or places of interest on Crete.The restaurant at the front of the apartments is run by yannis and his mum the food is delicious authentic Cretan cuisine and I would highly recommend that you have at least one meal there as if like me it won't be your last Themis and Eva who serve you are friendly and polite and very helpful about the dishes and wines . Excellent relaxing holiday highly recommend it

2016-09-04 via Nuitee
H
Heintze
8
Good value apartments right by the beach
Pros:

Right at the beach front, with sea view and breeze. Apartment is under the flight path on approach to Heraklion, but it wasn't continous and you wouldn't notice it after awhile.

2016-09-01 via Nuitee
G
gordan
10
sweet memories 2016
Pros:

There was like at home...

2016-08-07 via Nuitee
V
Verified traveler
2
Pros:

The day I was due fry last minutes ! call us and arranged other Apartment , which was better then the sweet Memory Apartment . The apartment I stay was very nice which is call Ourania Apartments.........
I find the Own of Sweet Memory Apartment very rude and Not Helpful , My friend who stay at Sweet Memory Apartment .. Had to check out as so bad.... No Hotwater!,,,,,When complaint the Own was very Abusive,,,,

2016-06-17 via Nuitee
E
Elizabeth
8
Sweet Memory Apartments 1
Pros:

Family run, fun place to stay. Yanni, Michael and Akis the chef,( great food ) all very friendly and helpful. Also Yanni's mum, who made breakfast, lovely lady. Apartment spacious, no frills but spotlessly clean with housekeeping daily. The Med a few steps across from the apartments and beach a 10 min walk away. There is a swimming pool and lounging area in S M A 2, about 7 min walk away. Good bus service, but 10 minute walk away to main road. Taxi needed from airport, especially late at night, (around £30) until you find your way re bus. We booked online £25. We got bus back to airport 2.20 euros. I will definitely go back there. Great if you want a quiet, relaxing holiday.

2015-05-18 via Nuitee
V
Verified traveler
8
Pros:

The staff was excellent. I saw numerous occasions where they went out of their way to accommodate the guests. Plus, the hotel is right on the water and very relaxing.

2015-04-11 via Nuitee
K
Kath
10
"Excellent holiday"
Pros:

The Sweet Memory are excellent and we will most certainly going back again for another visit. Mama, Papa and Yanni welcome you into their apartments and make you feel like part of the family. I can see no reason why anyone visiting these apartments would not have a a most enjoyable holiday. The apartments face they beach and are in a good posotion for all amenities. Cannot wait to go back next year

2012-09-20 via Nuitee
M
Mike
8
Difficult to find
Pros:

Adequately friendly. Better than average room. Clean. Included breakfast of good quality. Difficult to locate even though it is on beach side street. Beach just average by Crete standards

2012-08-21 via Nuitee