The Shore

Hotels
7.9 (325 reviews)
Shore Street , Kirkwall , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Luggage storage
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Emergency cord in bathroom
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Clean and fresh rooms
Friendly and helpful staff
Great location
Cons:
Noise from adjacent rooms
Views were limited or unpleasant
High cost for what was offered

Categories

Cleanliness
7.63
Room was very clean and looked fresh and new, but some noise from upstairs and the view was limited.
Service
8.6
Staff were extremely friendly and helpful, allowing early access to lounge and handling luggage.
Location
8.64
Great central location near town and local amenities.
Room Quality
7.59
Room well appointed but some issues with noise and views; some rooms in a less inviting area.
Amenities
7.92
Decent amenities with good breakfast options available at a nearby hotel.
Value for Money
7.08
Room pricing seemed high relative to quality of experience, especially regarding noise and view issues.
Food and Beverage
7.63
Breakfast not included unless booked directly; some positive mentions of coffee.
Overall Experience
8.1
Overall enjoyable stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:45

Property Description

Charming Hotel in Kirkwall with Family Rooms

Convenient Amenities: The Shore offers comfortable family rooms with flat-screen TVs, seating areas, and private bathrooms equipped with free toiletries and a hairdryer.

Modern Convenience: Enjoy free WiFi throughout the property, ensuring you stay connected during your visit to Kirkwall.

Ideal Location: Located just 1.9 km from Highland Park Distillery and 4 km from Kirkwall Airport, The Shore provides easy access to key attractions and transportation hubs.

Book your stay at The Shore now for a relaxing and convenient experience in Kirkwall!

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply. For more information, please contact the property directly.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KOI

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.9
Based on 325 reviews
Cleanliness: 7.63
Service: 8.6
Location: 8.64
Room Quality: 7.59
Amenities: 7.92
Value for Money: 7.08
Food and Beverage: 7.63
Overall Experience: 8.1
D
Douglas solo_traveller gb
8
2026-02-11 via Nuitee
E
Efenel solo_traveller gb
9
The room is quiet I was able to rest for the next day and the staff are very kind.
Pros:

Room was clean and there were enough amenities and its very quiet. I slept very well. Also, there was enough room to leave my luggage and my laptop while I went out to see Skara Brae all day and the city waiting for my next journey. The staff were very kind even the reception at the restaurant I wasn't a guest and I just borrowed fork to eat the food I bought from Tesco and she gave me the whole set i.e., spoon, fork and knife with table napkin, I told her Ill wash it when I bring it back and she said oh god don't! we'll clean it for you :-) very kind.

Cons:

The price :-) but its understandable I went in summer and the island probably only make money during summer. Plus, I didn't book far ahead. But it is okay because I went for very specific thing I just want to see the Skara Brae.

2026-01-19 via Nuitee
P
Phillip couple gb
2
Very disappointing, not what you expect for the money.
Pros:

We liked Kirkwall, but I can’t say anything positive about The Shore hotel.

Cons:

We arrived off the ferry at 11.30pm and went straight to the hotel, there was a notice on the door telling us to check in at the Kirkwall hotel along the street. The guy took us along an alleyway to a side door. Our room looked ok at first glance in the dark, but it was cold and felt a bit damp. We were tired and went to bed expecting a good nights sleep but someone in the room above started pacing the floor at 12.30am, the floorboards creaked, this went on until about 2.30am.
In the cold light of day the room was not what we expected for £242 per night. There was no sea view, we looked over wasteland and the dustbins. The towels were ragged around the edges, there were stains on the carpet, the window frames were filthy, blinds dusty, and black mould around the windows and in the shower. There was a rusty tin of ground coffee which we didn’t touch.
We stayed 3 nights, the noise from upstairs continued until 1.30 both nights.
We did t eat or drink in the hotel next door so could t comment.
We didn’t complain as I would have found it too stressful

2026-01-15 via Nuitee
J
Jackie extended_group gb
9
The best
Pros:

Breakfast was top notch

Cons:

Nothing

2025-12-07 via Nuitee
C
Corson solo_traveller nz
10
Pros:

Lovelly cosy room… and fresh coffee

2025-12-02 via Nuitee
G
Gary family_with_children gb
8
2025-11-25 via Nuitee
S
Sartin solo_traveller gb
10
Pros:

Amazing coffee

Cons:

No breakfast
Everything ok

2025-11-09 via Nuitee
S
Sinclair couple au
8
2025-10-29 via Nuitee
S
Steven solo_traveller gb
10
Pros:

The location, the room and the staff. Excellent service across the board.

Cons:

Everything was brill!

2025-10-26 via Nuitee
A
Amanda solo_traveller gb
9
Would stay again, excellant
Pros:

Room was very clean.

Cons:

Nothing

2025-10-25 via Nuitee
D
Difede extended_group us
7
Pros:

Location easy to walk around town

2025-10-21 via Nuitee
M
MARGARET couple gb
7
We enjoyed it but wished we had booked in at the Hotel rather than the Shore.
Pros:

Good location near to town and Kirkwall Hotels Restaurant where we enjoyed lovely meals.

Cons:

We felt that the Shore could do with an upgrade. The view we had looked out onto the refuse bins and the mattress was very poor quality with the springs digging in.

2025-10-19 via Nuitee
A
Alethea solo_traveller gb
7
Fine if small but really depends who's in next room.
Pros:

Great harbour location 5m walk from the travel centre and cathedral. Single room small but well equipped and functional.

Cons:

Small window looking at another window and a big wall over a flat roof, no view whatever and little light.

Walls paper thin, with adjacent bathroom in constant use over Saturday night presumably someone been out drinking heavily kept flushing and running taps for drinking water between 11pm and 3am so couldn't sleep at all. Sunday much quieter and Monday moderate use a couple times in the night but very loud and provided refill so very disturbing. A bit of adjustment and soundproofing, or notices to be considerate, would help..

2025-10-18 via Nuitee
M
Mark solo_traveller gb
8
Very comfortable, clean and smart accommodation - Staff very friendly and helpful.
Pros:

The room was very clean, looked fresh and new and the bed was very comfortable.

The shower was hot and powerful.

The staff were extremely friendly and helpful - I arrived about 10AM and they allowed me to leave my bags (big as I was diving) and use the lovely lounge in the Kirkwall Hotel until my room was ready around 11:30 (far earlier than the stated check-in time of 15:00) and then took me over to show me the room.

When I left the following day, I made use of the lounge again for a short while prior to heading out to get the bus to the airport.

Cons:

The 'view' was of internal walls of the hotel. There was a lot of noise from people upstairs moving around in the evening - I was surprised at how much transferred. Breakfast wasn't included (apparently it would have been if I'd booked directly rather than through Booking.com)

2025-10-13 via Nuitee
M
Margaret solo_traveller gb
9
Pros:

Location and splendid friendly staff.

Cons:

Bed was a bit lumpy.
Shower would not operate

2025-10-11 via Nuitee
J
john extended_group gb
9
Really enjoyed our stay and the staff were very helpful
Pros:

The location was brilliant

2025-10-10 via Nuitee
J
Jodi solo_traveller gb
5
Centrally located
Pros:

Location

Cons:

Small, too expensive

2025-10-09 via Nuitee
K
Kevin couple gb
7
Nice room in a poor building
Pros:

The room was well appointed with some nice comfortable and well thought out touches. It is well placed for the harbour and shops, bars etc.

Cons:

The room was in a separate annexe that was obviously a closed down hotel. There is no lift so luggage has to be carried up all the stairs and through various fire doors. The entrance is a fire door which is not very welcoming unlike the proper hotel next door where you check in. The room was very expensive but this may have been affected by the timing during the island games.

2025-10-07 via Nuitee
U
Ulrike couple de
10
Ein entspannter Aufenthalt in zentraler Lage direkt am Hafen
Pros:

Ein schönes und funktionales Zimmer mit separatem Zugang. Tolle Lage, direkt an der Uferstraße gegenüber dem Hafen. Gutes Frühstücksbüffet im Kirkwall Hotel 2 Häuser weiter. Danke - wir kommen gerne wieder!

2025-09-19 via Nuitee
K
KathleenD extended_group us
9
Great place to stay in Kirkwall!
Pros:

Room was well appointed and very clean. Beds were comfortable. We would happily stay again. Close to shops and eateries. Everyone was very friendly.

2025-09-17 via Nuitee