JUFA Hotel Erlaufsee

Hotels
•
JUFA Hotels
8.5 (127 reviews)
Erlaufseestraße 49 , Mariazell , at

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Terrace
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Modern amenities
Cons:
Cleanliness concerns
Food quality issues
Uncomfortable room arrangements

Categories

Cleanliness
7.75
There were mentions of cleanliness issues such as dirty dishes and walls, impacting the rating.
Service
9.25
Generally positive mentions of friendly staff, although there were some specific negative experiences.
Location
9.25
Multiple mentions of excellent location; highly praised.
Room Quality
8.25
Rooms were noted as nice and modern, but there were notes on the uncomfortable sleeping arrangements.
Amenities
8.75
Amenities like the gym and sauna were positively noted.
Value for Money
8.75
Overall good value for what was provided, despite some criticisms.
Food and Beverage
7.25
Food quality had negative feedback regarding breakfast offerings and dinner.
Overall Experience
8.75
Overall experience was generally favorable despite some mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 22:38

Property Description

Ski-Inspired Luxury

Nestled just 500 metres from the Bürgeralpe Ski Area, JUFA Hotel Erlaufsee offers a perfect blend of comfort and convenience. The spacious rooms feature cable TV, wooden floors, and access to a terrace for stunning views.

Sports and Wellness Haven

Enjoy exclusive discounts at the nearby sports centre with a variety of indoor and outdoor activities like climbing, football, and basketball. Unwind at the spa area with a sauna, steam bath, and sun bed, while the children enjoy the playground.

Convenience at Your Fingertips

Benefit from free WiFi, parking, and ski storage. Purchase ski tickets at the hotel and explore the scenic Erlaufsee Lake just 1.5 km away. Plus, access an indoor pool at a partner hotel for free. Book now for an unforgettable stay!

Important information:

Please inform the property in advance if you will be arriving outside reception opening hours. You can then pick up your key from the key safe.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.5
Based on 127 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 7.25
Overall Experience: 8.75
L
Leopold • solo_traveller • at
8
Sehr angenehm habe mich sehr wohlgefühlt.
Pros:

Personal sehr freundlich, hilfsbereit und nett. Frühstück sehr gut. Saunalandschaft. Badezimmer.

2026-03-28 • via Nuitee
K
Karin • extended_group • at
9
Pros:

Zimmer, Ausstattung, Personal war wirklich super. Vielfältige Möglichkeiten für Kinder sich zu beschäftigen und gemütliche Lounge zum Sitzen

Cons:

Das Abendessen war unter jeder Kritik. Fertigprodukte wohin das Auge reicht und die Qualität und der Geschmack fragwürdig. Unsere Kinder fanden teilweise nichts was ihnen schmeckte. Frühstücksbuffet war in Ordnung, Kaffee war am ersten Tag allerdings eine Katastrophe, wurde aber am nächsten Tag besser zubereitet.

2026-03-28 • via Nuitee
U
Ulrike • couple • at
8
Eh gut
Pros:

Durch die geringe Auslastung war es sehr ruhig und das Preis Leistungs-Verhaltnis war gut.

Cons:

Obwohl das Hotel fast leer war, bekamen wir zuerst ein Mini-Zimmer, das nur etwas größer war als das Doppelbett. Auf Nachfrage wurden wir umquartiert. Der Sinn dahinter?

2026-03-26 • via Nuitee
V
Veronika • family_with_children • at
8
2026-03-24 • via Nuitee
P
Peer Høier • family_with_children • dk
6
2026-03-23 • via Nuitee
H
Henrik • solo_traveller • at
10
2026-03-22 • via Nuitee
M
Miriam • extended_group • sk
10
Pros:

Detske ihrisko pre deti., ktoré je veľmi bezpecne..

2026-03-22 • via Nuitee
S
silvia • couple • it
8
2026-03-15 • via Nuitee
J
jana • extended_group • cz
10
2026-03-09 • via Nuitee
H
Hana • family_with_children • cz
8
2026-03-07 • via Nuitee
G
Gerald • couple • at
8
2026-03-06 • via Nuitee
S
Slachtova • solo_traveller • sk
10
Pros:

Personal bol mily a ochotny

Cons:

Pod postelou bola fakt hruba vrstva prachu,a to som si vsimla lebo sme hladali spadnutu vec,inak by ma nenapadlo kontrolovat to,inak bolo ostatne ciste

2026-03-02 • via Nuitee
H
Herbert • couple • at
6
2026-03-01 • via Nuitee
K
Katrin • family_with_children • at
8
2026-03-01 • via Nuitee
Štěpán • family_with_children • cz
9
2026-02-26 • via Nuitee
A
Auto Quality Kft • family_with_children • hu
9
2026-02-26 • via Nuitee
H
haru0803 • family_with_children • at
9
Great food, location and kind staff
Pros:

Great breakfast and dinner.
The hotel is near the ski resort area.
Staff(lady) was kind and told me the good route to Vienna.

Cons:

The young man we spoke to wasn't very helpful when we asked for voucher and directions to the ski resort. He seemed a bit annoyed by our question.

2026-02-26 • via Nuitee
B
Birgit • extended_group • at
9
Pros:

Wir habe 2 Tage im Jufa verbracht und waren begeistert. Das Zimmer war ausreichend groß für 2 Erwachsene und ein Kind, hell und geschmackvoll gestaltet, das gilt auch für die tolle Lounge mit Cafebereich und großem Kinderspielbereich. Es gibt einen Wellnessbereich, ein Fitnessraum, die hauseigene Kletterhalle und einen Platz für Tennis bzw Fußball zu mieten, sodass uns nie langweilig wurde. Unweit zu den Schigebieten.
Wir kommen sicher wieder!

Cons:

nichts

2026-02-25 • via Nuitee
G
Gernot • extended_group • at
10
2026-02-14 • via Nuitee
S
Sylvia • solo_traveller • at
8
Für einen Kurzurlaub eine ideale Destination.
Pros:

Sehr helles sauberes Zimmer! Das Essen war abwechslungsreich und das Personal freundlich und aufmerksam. Die Spielstätten sehr sauber und ausreichend für die vielen Kinder.

Cons:

Im relativ großem Badezimmer würde ich mir mehr Möglichkeiten zum Aufhängen wünschen.

2026-02-11 • via Nuitee