JUFA Hotel Erlaufsee

Hotels
•
JUFA Hotels
8.5 (295 reviews)
Erlaufseestraße 49 , Mariazell , at
+43 57 083 390

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Modern amenities
Cons:
Cleanliness concerns
Food quality issues
Uncomfortable room arrangements

Categories

Cleanliness
7.75
There were mentions of cleanliness issues such as dirty dishes and walls, impacting the rating.
Service
9.25
Generally positive mentions of friendly staff, although there were some specific negative experiences.
Location
9.25
Multiple mentions of excellent location; highly praised.
Room Quality
8.25
Rooms were noted as nice and modern, but there were notes on the uncomfortable sleeping arrangements.
Amenities
8.75
Amenities like the gym and sauna were positively noted.
Value for Money
8.75
Overall good value for what was provided, despite some criticisms.
Food and Beverage
7.25
Food quality had negative feedback regarding breakfast offerings and dinner.
Overall Experience
8.75
Overall experience was generally favorable despite some mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 22:38

Property Description

Ski-Inspired Luxury

Nestled just 500 metres from the Bürgeralpe Ski Area, JUFA Hotel Erlaufsee offers a perfect blend of comfort and convenience. The spacious rooms feature cable TV, wooden floors, and access to a terrace for stunning views.

Sports and Wellness Haven

Enjoy exclusive discounts at the nearby sports centre with a variety of indoor and outdoor activities like climbing, football, and basketball. Unwind at the spa area with a sauna, steam bath, and sun bed, while the children enjoy the playground.

Convenience at Your Fingertips

Benefit from free WiFi, parking, and ski storage. Purchase ski tickets at the hotel and explore the scenic Erlaufsee Lake just 1.5 km away. Plus, access an indoor pool at a partner hotel for free. Book now for an unforgettable stay!

Important information:

Please inform the property in advance if you will be arriving outside reception opening hours. You can then pick up your key from the key safe.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Location

Guest Reviews

8.5
Based on 295 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 7.25
Overall Experience: 8.75
C
CAMILLA • solo_traveller • it
8
Pros:

Posizione perfetta per andare a piedi al paese e al lago. Vicino alla stazione.

2026-09-12 • via Nuitee
A
Artner • solo_traveller • at
7
2026-09-12 • via Nuitee
D
David • extended_group • cz
8
Pros:

sauna

Cons:

káva u snídaně

2026-09-11 • via Nuitee
C
Christian • solo_traveller • at
9
2026-09-10 • via Nuitee
B
barcziova • extended_group • sk
8
Clean, fresh, good for families and young adults to stay, be prepared to pay a bit more at the end
Pros:

Breakfast was really nice. They had a huge variety of all sorts of food and drinks so we couldn’t find anything negative about it. The whole hotel was really neat and looked new so in that aspect it had pleasantly surprised us.

Cons:

We didn’t expect the additional costs for parking in front of the hotel since booking had been paid with additional charges already. And also we wanted to get dinner at the hotel where we found out that if you don’t reserve the dinner you can’t pay for it afterwards so we had to search somewhere else. The last unfortunate thing was that only around 3 people knew any other language than german so we had a few encounters where we had to navigate through conversations with hands and pantomime.

2026-09-10 • via Nuitee
E
EWA • family_with_children • pl
7
MOŻE BYĆ
Pros:

To trochę jak hotel robotniczy. Nie dziwię się, że opinie o personelu są takie słabe bo sama się przekonałam, że to jest bardzo duży minus. Śniadanie dobre, ale nie uzupełniane na bierząco. Nasz pokój był na parterze, ale balkon to taki korytarz przejściowy. Na jedną , dwie noce można wytrzymać, ale mieć tam zarezerwowany pobyt na cały urlop to sobie nie wyobrażam. Może kiedyś jak zostanie zagospodarowane obejście i właściciel przeszkoli obsługę to może się udać i będzie ok.

2026-09-07 • via Nuitee
Ágnes Diána • family_with_children • hu
9
Családoknak tökéletes szállás, sok programlehetőséggel a közelben. A régiókártyával több felvonó is ingyen használható v
Pros:

Szép környezet, Erlaufsee 3perc kocsival, bőséges reggeli, kedves kiszolgálás, játszóház, játèkok, sportfelszerelés.

2026-09-07 • via Nuitee
A
Augustine • solo_traveller • at
8
2026-09-07 • via Nuitee
N
Nicole • solo_traveller • at
8
2026-09-06 • via Nuitee
C
Claudia • solo_traveller • at
8
2026-09-03 • via Nuitee
W
Waltraud • solo_traveller • at
9
Pros:

Sport/Freizeitangebot inkludiert (tolles Fitnessstudio, Boulderhalle, Indoor/Outdoor Sportplätze). Fußläufig zur Mariazellerbahn, tolles Frühstück Buffet.

Cons:

Schlafposterfüllung gehört erneuert

2026-09-03 • via Nuitee
B
Birgit • solo_traveller • at
9
2026-09-01 • via Nuitee
K
Katarina • solo_traveller • sk
10
Pros:

+++

Cons:

+++

2026-09-01 • via Nuitee
E
Eliška • extended_group • cz
8
2026-09-01 • via Nuitee
K
Kram Josef • solo_traveller • at
8
2026-08-31 • via Nuitee
D
Dilek • family_with_children • at
8
Ideal für Familien. Sogar 2 Hunde waren kein Thema. Hinten gleich ein Rundweg. Ideal für Hundebesitzer
Pros:

Lage, hundefreundlich, Personal vor Ort sehr freundlich und hilfsbereit. Am Telefon vor der Buchung hatte ich leider einen sehr unfreundlichen Mitarbeiter mit Akzent, der mich beharrlich abwimmeln und auf meine Fragen nicht eingehen wollte. Mich ständig auf die Homepage verwies.

Cons:

Teppich am Flur

2026-08-31 • via Nuitee
H
Herbert • couple • de
8
Angenehmer Aufenthalt
2026-08-30 • via Nuitee
B
bernd • family_with_children • de
9
2026-08-29 • via Nuitee
F
Florian • solo_traveller • at
10
2026-08-29 • via Nuitee
M
Martina • family_with_children • cz
10
Diky, bylo to naprosto skvělé a radi se vratime.
Pros:

Ubytování naprosto super, děti vylezly z francouzského okna/dveří rovnou na hřiště. Snídaně vynikající. Ubytování top - posilovna, sauna, hřiště uvnitř i venku.

2026-08-29 • via Nuitee