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Facilities
Property facilities
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Offsite parking discounted rates available
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Parking
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Non-smoking rooms
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Restaurant
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Room service
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Family rooms
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Pets allowed
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Packed lunches
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Darts
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Non-smoking throughout
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Private check-in/check-out
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Kid meals
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Security alarm
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Key card access
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Mobile app for room service
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Broadcast Live sport events
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Golfing on site
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Wine release events
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Japanese garden
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Secured parking
Review Highlights
Categories
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Property Description
Charming Blend of History and Modernity
Free WiFi and Parking
Unwind in our cozy rooms with complimentary WiFi and take advantage of our convenient free parking facilities.
Ideal Location for Business and Leisure
Explore Middlesbrough with ease, as we are just a stone's throw away from the city center and the railway station.
Delightful Dining Experience
Savor delectable meals at our Hungry House restaurant, offering a culinary experience to remember.
Book your stay at The Highfield Hotel now for a memorable and convenient experience.
Please note that only a limited number of cots are available, and guests are advised to request additional cots when booking.
The Pub and Restaurant will be closed for refurbishment from 22nd October until 7th November 2017. No food or drinks will be available between these dates
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
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Parking
Free public parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Location
Guest Reviews
Lovely food
Friendly staff but could do with Aircon
No aircon
Room and breakfast was lovely.
Paintwork bit shabby. Shower was hard to get right temp.
Near to where we needed to be for family purposes
The beds and the access in bathroom having a disability but didn’t need to take a disabled room . Could have done with a walk in shower struggled to lift leg to get into bath to shower
Friendly staff. Breakfast was very good
Hotel rooms are quiet and recently refurbed, but adjoin a noisy pub which is very busy,
Spacious room, clean beds, fan which was a plus.
No hair dryer. Window restricters could be a little wider to let air in.
Had to ask for extra towels.
Invest in nicer pillows.
Overall well worth the money
Very comfortable mattress and pillows, crisp sheets. Quiet, despite being on a busy road. Convenient for the James Cook hospital, which we needed. Lovely park behind the hotel.
The Hungry Horse menu. Very few healthy options.
There was a break in one night and the police had to come out. We were woken by the break in, then again two hours later by someone repairing the broken window at 5am.
Last time I stayed it was very poor. This time it was clean tidy and the bathroom was updated.
Breakfast was basic
a little underwhelming based on reading the comments from previous users when I booked .
After the booking was confirmed and non transferable I found out there would be no breakfast available.. I was initially advised by the business I should cancel and rebook the accommodation without the breakfast however this was after I was locked in the booking.. Drove to local Aldi and purchased cereals.. kept milk cool in the bathroom sink. Also the room wasn't clean as previous occupants sock on the floor.. I bent down to investigate and also discovered carpet full of hairs so not hoovered up to well ..
Clean fresh parking breakfast
No lift
Confirmtabkecand ckean
Staff pouring selves and drinking after hours. Not a problem with tgat, however but this did not apply to me and my wife as paying guests staying two nights
Customer has a tab and gets drinks poured after hours.
I was refused drinks after 11pm.
I was told after the fact that I would h to have paid before 11pm and have my drinks poured then although I was not ready for them. Was unaware of this and we are very disappointed what spoiled our stay.
This did not apply to staff or the as told the regular customer who was still being poured drinks at 11.30pm
Bedding was clean.
Peeling walls and ceiling
Dirty carpet
External areas of the shower were dire, badly needed cleaning.
The Fire escape stairwell was absolutely filthy - last image.
Food was also dire, only edible thing on the plate were the chips, meat looked and tasted like it had been reheated from the weekend.
Please see below I received from our Contract Manger who stayed there:
'Thank you for booking but one to omit going forward. I would be pushed to let my dogs stay here. Room is not good to say the least. I won’t be having a shower in morning. Food even worse, had a mixed grill but only chips were edible, think the meat was heated up from weekend. Yuk. Sitting in car having a beer as cannot sit in that room.'
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