Hotel Alcaravan Medellín

Hotels
•
Independent
7.8 (127 reviews)
Carrera 50 A 84 - 09, Itagüí, Antioquia, 55411 , Itagüí , CO
314 8652884

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Facilities

Arcade/game room
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Wheelchair accessible
Steam room
Elevator
Arcade/game room
See all facilities

Review Highlights

Pros:
Excellent service
Desire to return
Cons:
Limited dining options
Cleanliness issues

Categories

Cleanliness
6.76
Mentioned negative sentiments regarding cleanliness; therefore, the score has been lowered.
Service
9.23
The service was described as excellent in all departments.
Location
6.27
Mentioned few options for dining and lack of taxis nearby.
Room Quality
8.22
Standard quality for this hotel tier.
Amenities
8.25
Standard quality for this hotel tier.
Value for Money
8.21
Standard quality for this hotel tier.
Food and Beverage
6.76
Limited dining options negatively impacting the overall score.
Overall Experience
8.73
Positive general sentiment with a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:35

Property Description

Escape to the exquisite Hotel Alcaravan Medellín, where comfort meets convenience in the heart of Itagüí.

Unwind in Style
Indulge in our serene hot tub and steam room, perfect for relaxation after a busy day of exploring. Enjoy a refreshing dip or melt the stress away in our rejuvenating spa amenities.

Culinary Delights
Savor unique flavors at our on-site restaurant, Alcaravan. Enjoy leisurely meals with 24-hour room service or grab a quick coffee in our cozy café, ensuring you’re always satisfied and energized.

Stay Connected
Each of our 96 tastefully appointed rooms features advanced amenities like LCD televisions and complimentary Wi-Fi to keep you connected while you unwind or get work done.

Don't miss out on this exceptional experience—book your stay at Hotel Alcaravan Medellín today!

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • One child 8 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.
  • Guests can access their rooms with a mobile device.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MDE

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Parking

    Parking height restrictions apply

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.8
Based on 127 reviews
Cleanliness: 6.76
Service: 9.23
Location: 6.27
Room Quality: 8.22
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 6.76
Overall Experience: 8.73
J
JESSIEDALI
6
Pros:

Poco ambiente en sus alrededores, pocas opciones de comer y no habían taxis por el area

2025-08-12 • via Nuitee
M
Margarita
2
Pros:

Lo peor

2025-08-02 • via Nuitee
L
Luis • friends
10
Pros:

Great staft

2025-08-01 • via Nuitee
N
Nancy
8
Pros:

En general todo ageadable y en buen estado! El servicio en todos los departamentos fue excelente.

2025-07-31 • via Nuitee
S
Steven • family
8
Pros:

Quiero volver

2025-07-15 • via Nuitee
C
CHRISTIAN
2
Pésimo Servicio
Pros:

Pésimo servicio en el área administrativa. Cobraron tres tarifas diferentes . Una completa desorganización de este hotel. El servicio de restaurante terrible , mesas sucias y atenciones con tiempos mayores a 30 minutos.
No lo recomiendo.

2025-07-08 • via Nuitee
P
Paola • family
8
Pros:

No es tan céntrico está a las afueras de Medellín y las habitaciones muy pequeñas se tardan mucho para hacer un desayuno

2025-07-03 • via Nuitee
O
Oskar
10
Pros:

Noise

2025-05-08 • via Nuitee
R
Richanella
10
Pros:

Very good hotel.

2025-05-03 • via Nuitee
H
Hoover Alberto • partner
10
Pros:

Sitio agradable y el personal muy amables todos, recepcion, restaurante, sercios generales, mantenimiento, zona humeda

2025-04-28 • via Nuitee
D
Diana • partner
10
Pros:

Nos gusto muchísimo la ubicación del hotel, el desayuno era muy bueno me entanto la oportunidad de poder variar el desayuno por 1000 pesos o 2000 pesos por persona dependiendo lo que pidieras. La zona en donde esta ubicado es una zona segura, las habitaciones son pequeñas pero si buscas solo donde dormir estar bien por un precio extra puedes tener aire acondicionado.
El Internet muy bueno nunca tuvimos problema y la señora de la recepción fue súper amable el día que llegamos, nos explico todo muy bien.
Lo único es que hay un poco de ruido por los camiones. Pero un hotel que recomiendo.

2025-04-18 • via Nuitee
D
Diana • family
6
Pros:

Very old, fans don't work, shower heads need to be changed, the shower is clogged and starts to overflow And parking is terrible. Its ok i guess for an emergency stay. I don’t think I’ll be staying here again.

2025-01-04 • via Nuitee
D
Diana • partner
10
Pros:

Excelente ubicación

2024-08-30 • via Nuitee
D
Darlene • partner
2
Pros:

The place was extremely hot with a window that opens half way. I had a headache and nausea due to this. No hot water. I found a large roach walking near my luggage. I just would not recommend. I booked for one week I only ended up staying 2 days. I also did not receive any refund from the hotel.

2024-02-02 • via Nuitee
A
Alejandro • partner
2
Pros:

First room right before going to bed I saw 2 bed bugs walking next to the headboard, went to the front desk and told them about the issue. Was moved to another room in a higher floor, no live bed bugs but I did see at least 4 dead ones close to the bed.

2024-01-21 • via Nuitee
J
Jacqueline • family
8
Pros:

It was good

2024-01-14 • via Nuitee
L
Limary • partner
6
Pros:

Solo había un ventilador y el calor en el cuarto era horroroso. Deberían invertir en aires acondicionados ya que es una hermosa propiedad y el servicio de los empleados excelente

2023-12-02 • via Nuitee
V
Vianella • friends
8
Pros:

Nice place to stay

2023-10-26 • via Nuitee
R
Roberto
10
Pros:

Todo no gusto

2023-09-06 • via Nuitee
F
Felipe Joel • partner
6
Pros:

Le faltaria camas mas comodas y aire acondicionado

2023-04-09 • via Nuitee