Matsue Excel Hotel Tokyu

Hotels
8.2 (929 reviews)
Asahi 590 , Matsue , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Location
Food Quality
Service
Cons:
Parking Fees
Limited Amenities

Categories

Cleanliness
7.78
Cleanliness was generally noted as satisfactory, but some guests mentioned issues with towels and odors.
Service
8.25
The staff was frequently praised for their good service and response.
Location
8.79
Convenient location near transport and dining options; several reviews highlighted this as a major plus.
Room Quality
8.24
Generally comfortable and good-sized rooms, although a few guests found them small.
Amenities
7.77
Amenities were adequate, but some guests wished for a larger bath or more facilities.
Value for Money
7.73
While some guests felt the pricing was slightly high for the offerings, others felt it was justified.
Food and Beverage
8.78
Breakfast received consistently high praise for variety and quality.
Overall Experience
8.25
Overall, guests expressed satisfaction with their stay, highlighting multiple positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:18

Property Description

Convenient Location
Situated just a 3-minute walk from JR Matsue Station, Matsue Excel Hotel Tokyu offers easy access for travelers.

Modern Amenities
Enjoy comfortable guest rooms equipped with in-room wired internet, flat-screen TV, and air-purifier for a pleasant stay.

Dining Options
Indulge in a variety of dining choices at Restaurant Mosoro, serving Japanese and Western buffet meals, as well as casual set meals and a la carte options for dinner.

Book your stay at Matsue Excel Hotel Tokyu now for a delightful and convenient experience!

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: IZO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs JPY 1200 per day.

Location

Guest Reviews

8.2
Based on 929 reviews
Cleanliness: 7.78
Service: 8.25
Location: 8.79
Room Quality: 8.24
Amenities: 7.77
Value for Money: 7.73
Food and Beverage: 8.78
Overall Experience: 8.25
T
TSUI WAN • solo_traveller • hk
6
Cons:

大堂沒有熱水提供，要問職員取

2026-04-16 • via Nuitee
W
Wing Yin • solo_traveller • hk
5
2026-04-14 • via Nuitee
サイトウ • solo_traveller • jp
7
東急ホテルグループ共通のハイレベル感あり。
Pros:

駅前にありロケーションと清潔感があることが印象に残りました。

Cons:

夕食を食べましたが。レストランは普通でしょうか。

2026-04-13 • via Nuitee
A
AKEMI • couple • jp
10
2026-04-13 • via Nuitee
E
Esther • couple • sg
10
A warm and comfortable stay at Matsue Excel—simple, peaceful, and perfectly located for our Matsue adventures. 😊
Pros:

Location

Cons:

NA

2026-04-13 • via Nuitee
S
satoshi • solo_traveller • jp
7
2026-04-09 • via Nuitee
M
MASAHIRO • couple • jp
5
Pros:

フロントでシジミ汁のサービスがあったこと

Cons:

フロントに愛想がなかった

2026-04-09 • via Nuitee
S
SHINSUKE • couple • jp
8
2026-04-07 • via Nuitee
S
Shuling • extended_group • tw
10
住宿服務人員很親切，講解詳細
Pros:

房間寬敞，備品很高級，很乾淨舒適

Cons:

無

2026-04-07 • via Nuitee
S
Satomi • solo_traveller • jp
8
快適で楽しかったです
Pros:

落ち着いた雰囲気が良かったです
朝食時もスタッフさんがきめ細やかで良かったです

Cons:

タオルの交換だけにすると、ドリップコーヒーやお水が付いていないので、清掃をお願いしました
駅から近いですが、地下通路を渡らないといけなく、夜遅いと人通りがなくてちょっと不安でした

2026-04-06 • via Nuitee
H
Hiromi • couple • jp
8
2026-04-05 • via Nuitee
H
HIDETO • solo_traveller • jp
9
良かったです
Pros:

松江駅のすぐ目の前にあるので迷うことのない立地。アメニティ関連も一通り揃っていたので足りないと思うものはありませんでした。朝食のバイキングも品数は豊富で堪能できました。

Cons:

特にこれはというものは感じませんでした。

2026-04-04 • via Nuitee
O
Olivier • solo_traveller • lu
9
Pros:

Nicely redone rooms. The one I had was rather spacious. Comfy bed. Good location near the station (although a bit of a walk to the castle and surroundings). Welcoming and friendly staff.

Cons:

Parking can fill up quickly on weekends - but staff helped finding an alternative.

2026-04-04 • via Nuitee
E
Emiko • couple • es
8
2026-04-02 • via Nuitee
竹内 • solo_traveller • jp
9
2026-04-02 • via Nuitee
F
fumio • couple • jp
7
値段相応
Pros:

清潔

Cons:

特に無し

2026-04-01 • via Nuitee
K
Keiko • family_with_children • jp
8
グッド‼️
Pros:

施設、広さ

Cons:

ランドリーマシンをおいてほしい。

2026-03-31 • via Nuitee
C
CDBbrian • couple • ca
7
Pros:

The amenities and services were excellent. The staff were excellent.

Cons:

The room had a slight smoking smell from the previous customer.

2026-03-31 • via Nuitee
張 • solo_traveller • jp
8
2026-03-31 • via Nuitee
S
Satoko • couple • de
5
2026-03-28 • via Nuitee