Matsue Excel Hotel Tokyu

Hotels
8.2 (929 reviews)
Asahi 590 , Matsue , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Location
Food Quality
Service
Cons:
Parking Fees
Limited Amenities

Categories

Cleanliness
7.78
Cleanliness was generally noted as satisfactory, but some guests mentioned issues with towels and odors.
Service
8.25
The staff was frequently praised for their good service and response.
Location
8.79
Convenient location near transport and dining options; several reviews highlighted this as a major plus.
Room Quality
8.24
Generally comfortable and good-sized rooms, although a few guests found them small.
Amenities
7.77
Amenities were adequate, but some guests wished for a larger bath or more facilities.
Value for Money
7.73
While some guests felt the pricing was slightly high for the offerings, others felt it was justified.
Food and Beverage
8.78
Breakfast received consistently high praise for variety and quality.
Overall Experience
8.25
Overall, guests expressed satisfaction with their stay, highlighting multiple positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:18

Property Description

Convenient Location
Situated just a 3-minute walk from JR Matsue Station, Matsue Excel Hotel Tokyu offers easy access for travelers.

Modern Amenities
Enjoy comfortable guest rooms equipped with in-room wired internet, flat-screen TV, and air-purifier for a pleasant stay.

Dining Options
Indulge in a variety of dining choices at Restaurant Mosoro, serving Japanese and Western buffet meals, as well as casual set meals and a la carte options for dinner.

Book your stay at Matsue Excel Hotel Tokyu now for a delightful and convenient experience!

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: IZO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs JPY 1200 per day.

Location

Guest Reviews

8.2
Based on 929 reviews
Cleanliness: 7.78
Service: 8.25
Location: 8.79
Room Quality: 8.24
Amenities: 7.77
Value for Money: 7.73
Food and Beverage: 8.78
Overall Experience: 8.25
S
Satoko • couple • de
5
2026-03-28 • via Nuitee
H
HuiShan • couple • tw
10
2026-03-28 • via Nuitee
I
ISAMU • couple • jp
10
2026-03-27 • via Nuitee
A
akira • solo_traveller • jp
5
大きい車での宿泊、連泊はやめた方がいい
Pros:

フロントスタッフの対応はよかった

Cons:

連泊し、タオルの交換はされてたが、ベッドメイキングなし、歯ブラシの補充なし。
駐車場が狭い。

2026-03-26 • via Nuitee
洋子 • family_with_children • jp
3
最後の夜はさみしかった
Pros:

朝食です　おいしく　さまざまな料理が楽しめました。

Cons:

到着した時　すでに駐車場は満車で　２.３台行列していました。ぐるぐる周辺を廻り　TELして　ホテル前の駐車場に案内してもらう寸前　他の車のクレームで別の駐車場へ行くように言われました。人手が足りないのかもしれないが　駐車場が混雑することはわかっているはずなので　係を配置をするのが常道だと思いました。車で差別したのかと嫌な気持ちになりました(こちらはレンタカー)　朝食付きのプランしかなかったのですが　周辺の食堂レストランはすべて満員お断り　このプランの方は事前予約をお勧めします。＋　電話の応対もなんというか　心こもっていないですね。義務的です。

2026-03-25 • via Nuitee
E
Esther • extended_group • au
9
Pros:

Location was good, across the road from Matsue station. Lots of restaurants a short walk away. Free parking.

2026-03-25 • via Nuitee
E
Elena • couple • jp
10
2026-03-22 • via Nuitee
H
Hiromi • couple • jp
8
とても快適でした。
Pros:

スタッフさんの対応が丁寧です。
朝食が最高でした。

Cons:

温泉があったら言うことなしです。

2026-03-21 • via Nuitee
J
JUNKO • couple • jp
10
2026-03-13 • via Nuitee
E
Eguchi • solo_traveller • sg
9
とても快適でした。またぜひ利用させていただきたいです。
Pros:

便利なロケーション。設備が新しくアメニティが充実していた。女性専用フロアがあることも安心できた。朝食も充実していて美味しかった。

2026-03-13 • via Nuitee
タッキー • couple • jp
10
2026-03-13 • via Nuitee
K
kazunori • couple • jp
8
2026-03-07 • via Nuitee
N
nakagawa • family_with_children • jp
10
2026-03-05 • via Nuitee
A
Aga • solo_traveller • ca
8
2026-03-05 • via Nuitee
S
SUMI • solo_traveller • jp
10
くつろぎ
Pros:

ホテルの景色から中央に宍道湖が見えたこと。

2026-03-01 • via Nuitee
M
Masako • couple • jp
8
Pros:

朝食が美味しかったですね。

Cons:

コップがハミが粉の匂いがして使いませんでした。

2026-02-27 • via Nuitee
E
emi • family_with_children • jp
8
2026-02-25 • via Nuitee
N
naohiro • solo_traveller • jp
8
2026-02-25 • via Nuitee
K
Kawai • couple • jp
4
2026-02-25 • via Nuitee
T
TALI • solo_traveller • tw
10
2026-02-24 • via Nuitee