Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
High parking fees
Confusion around breakfast

Categories

Cleanliness
8.46
Some reviews mention old and dirty carpets, impacting the overall cleanliness sentiment.
Service
9.93
Many positive mentions about the helpful and friendly staff, indicating a strong service sentiment.
Location
9.47
Location received praise for being convenient and ideal for the downtown area.
Room Quality
8.92
Comments on comfortable rooms but mention some issues such as small size.
Amenities
8.95
Amenities were positively mentioned, but some confusion around breakfast and parking costs.
Value for Money
8.41
Concerns about overcharging and parking fees affect the perceived value for money.
Food and Beverage
8.46
Breakfast options were unclear, impacting the overall food sentiment.
Overall Experience
9.43
Overall positive experiences and memorable stays highlight a strong overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:42

Property Description

Luxurious Accommodation
Featuring an onsite fitness centre, Omni Dallas Convention Center Hotel offers upscale accommodation in Dallas. Each room is elegantly designed and equipped with modern amenities for a comfortable stay.

Top-Notch Facilities
Guests can enjoy a refreshing dip in the heated infinity pool or unwind at the 24-hour fitness centre. The hotel also provides convenient services like dry cleaning, laundry, and a business centre for all your needs.

Prime Location
Located just steps away from Dallas Convention Center and John Fitzgerald Kennedy Memorial, Omni Dallas Convention Center Hotel is the perfect choice for both business and leisure travelers. With Love Field Airport in close proximity, your travel convenience is guaranteed.

Experience luxury and convenience at Omni Dallas Convention Center Hotel. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 9.95 per 24 hours.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 43.30 per day.

Location

Guest Reviews

9
Based on 2228 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 8.92
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 8.46
Overall Experience: 9.43
E
elias • solo_traveller • us
8
Pros:

The hotel is kind old.& value for one night so expensive.

2026-02-13 • via Nuitee
J
Jason • couple • us
9
2026-02-13 • via Nuitee
I
Ivy • couple • us
9
2026-02-12 • via Nuitee
J
Jerriel • couple • us
10
Ok
Pros:

Privacy

Cons:

No smoke area , and valet parking

2026-02-11 • via Nuitee
J
Joseph • couple • us
7
2026-02-09 • via Nuitee
C
Crystal • couple • us
10
2026-02-09 • via Nuitee
J
Jeff • couple • us
10
2026-01-31 • via Nuitee
A
Adrian • solo_traveller • us
4
It’s overpriced and overrated!
Cons:

I didn’t like this specific staff member who was not helpful nor willing to accommodate me.

2026-01-29 • via Nuitee
M
Mayra • couple • us
10
2026-01-29 • via Nuitee
A
angel • extended_group • us
10
2026-01-27 • via Nuitee
M
Mark • solo_traveller • ie
3
very poor
Pros:

The room was not cleaned properly, blood stains on the bathroom wall by the light switch. bathroom had not been fully cleaned and there was a water bottle on the floor under the bed. The bathroom tiles were dirty with lots of tiles showing as having missing "Grout" and so looked very poor. I informed reception who promised to have the stains cleaned and they offered a $50 voucher. There was a mix up on my booking and they said that they could not add the $50 to my bill as a credit but instead gave me 5 free drinks vouchers, even though this was at 21:00 and I was checking out at 04:00 the next day.

Overall a very poor experience

Cons:

see above...blood stain on bathroom wall

2026-01-26 • via Nuitee
B
Brian • couple • us
10
2026-01-26 • via Nuitee
J
Jason • family_with_children • gb
10
Pros:

Enjoyed the top floor upgrade

2026-01-25 • via Nuitee
V
victoria • couple • us
7
High expectations…….deflated
Pros:

Staff was nice, location was perfect

Cons:

Anticlimactic! I drive past the hotel at night and see the lights on the building! Very excited to spend my very first New Years away from home here! Room floor needed a good vacuum, people on my floor had barking dogs…..nothing to do in the hotel, no shop, nothing and all restaurants basically had the same food. Roof top party had good ideas, but we were not able to get food, bartenders appeared overwhelmed AND I didn’t bring my purse so that was that.

2026-01-25 • via Nuitee
V
veronicahM344RG • NONE
6
Overrated in my opinion
Pros:

The views of the city were really nice also a good variety of restaurants and a good location. The cleanliness of the room was bad. The bed was made poorly, there were rose petals left on the bathroom floor, hair left in the bathtub and trash left on the floor.

2026-01-24 • via Tripadvisor
A
Abdul K • couple • us
9
2026-01-24 • via Nuitee
G
Green • family_with_children • us
8
Not bad
Pros:

Conveniently located

Cons:

Needs some updating

2026-01-23 • via Nuitee
C
chelsea • family_with_children • us
6
Horrible
Pros:

Aesthetic

Cons:

My debit card kept getting charged. I was over charged 2100$ and it left me with no money. The first time I saw An unsuspected charge the manager said that no more should be taken off. Went about my day to see another charge of 700$ come off. I still had enough to do events so I was okay but I was mad because why are yall charging me. Nobody could tell me where the charges were coming from. The last charge left me with 6$. The only thing anybody could tell me was if they needed more training they would get it. The lady says she just presses a button and the system automatically takes the money. So y’all have claimed fault and by failure to teach your staff. I have written documentation showing I shouldn’t have been charged and a promise to not charge again after the first time. I was at an expensive restaurant my last day there and the bill was 500$. I went to pay and it was declined. I had to use multiple credit cards to pay. How embarrassing. The hotel had charged another 700$. In total 2100$ for 2 days….. a 750$ trip including incidentals. If it wasn’t for a lady giving me 20$ I wouldn’t have had any money to get home. My bill were due when I got home but because I was waiting for the refund 3-10 days, both my bank accounts went into negative. I couldn’t work because of no gas. It was really bad and I really should sue. The ripple affect of being over charged, the bills that were on delay, the negative bank accounts and fees, I couldn’t work because of no gas, couldn’t grocery shop…….. this was horrible. And I really should press charges because all that was offered to me was free breakfast and a free night. But it was Gods will. It was the most horrible first out of town Christmas trip my family has experienced. Makes me not even want to start this tradition.

2026-01-23 • via Nuitee
E
elizabeth • extended_group • us
10
Safe, Clean & Comfortable
Pros:

Rooms were clean and comfortable

Cons:

The pillows were flat and the towels were not super soft. And the toilet paper could have been better quality.

2026-01-23 • via Nuitee
J
Jenny • family_with_children • us
10
Pros:

View was amazing. Parking garage was easy to navigate. Local restaurants in walking distance. Pool looked like fun, had great views.

Cons:

Parking overnight fee of $30

2026-01-23 • via Nuitee