Diporto

Hotels
Independent
8 (50 reviews)
Betolo 41, Chania, Crete Island, 731 01 , Chania , GR

Facilities

Free WiFi
Terrace
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Library
Safe-deposit box at front desk
Front desk (limited hours)

Review Highlights

Pros:
Central location
Helpful staff
Cleanliness
Quiet surroundings
Cons:
Dated rooms
No elevator
Bed comfort issues
Noise complaints

Categories

Cleanliness
9
Reviews frequently praise the cleanliness, indicating well-maintained rooms.
Service
8.7
Service is highlighted as welcoming, kind, and helpful, which positively impacts guest experiences.
Location
9.2
The central location in the old town near shops and the waterfront is consistently viewed as a major advantage.
Room Quality
7
Rooms are generally liked for their balconies and size, but some guests note issues with dated decor and bed comfort.
Amenities
6.5
Basic amenities are met with mixed reactions; some guests miss additional comforts, and the lack of an elevator is noted.
Value for Money
8.3
Guests mostly feel the cost is justified by the location and service, although some room issues slightly detract from the value.
Food and Beverage
7.5
There's limited commentary on food and beverages, but the available remarks indicate satisfactory service.
Overall Experience
8.6
Guests often describe their stays as perfect or exceptional, signaling a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 01:51

Property Description

Amenities and Services
Enjoy complimentary wireless internet and concierge services
Room service available during limited hours
Luggage storage, library, and safe deposit box on-site

Room Features
11 air-conditioned rooms with flat-screen TVs and refrigerators
Select Comfort beds with Egyptian cotton sheets
Private balconies and bathrooms with showers and hair dryers

Location
Centrally located in Chania, minutes away from popular attractions
Close proximity to Cathedral of the 3 Martyrs and Folklore Museum
Convenient access to Old Venetian Harbor and other historical sites

Take in the views from a terrace overlooking Chania's attractions. Book your stay at To DiPorto for a memorable experience in Crete's vibrant city.

Important information:

  • Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHQ

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

8
Based on 50 reviews
Cleanliness: 9
Service: 8.7
Location: 9.2
Room Quality: 7
Amenities: 6.5
Value for Money: 8.3
Food and Beverage: 7.5
Overall Experience: 8.6
M
Milton partner
6
Pros:

Tiny room, many stairs, balcony chairs rusted and lopsided, tiny, tiny bathroom.

2024-10-10 via Nuitee
E
Enrico
10
Pros:

Fantastic place nestled in the heart of the town centre with a lovely owner.

2023-05-27 via Nuitee
S
Susan partner
10
Pros:

The owner, Xenia, is so kind. She’s always there to answer questions & help us. On our departure day, we had to catch an early morning flight, so Xenia scheduled a taxi for us. George, the taxi driver, is so kind & professional. He’s one of the best driver that we ever had. Don’t hesitate to use George’s service if you’re in Chania & need a ride to the airport.

Please note that because the hotel is in the old town area, the street noise can get a bit loud at night. However I think you will have this problem with any hotels in this area

2022-09-22 via Nuitee
G
Gail partner
10
Pros:

Lovely hotel/rooms, good price, central and a great welcome from the owner on arrival.

2022-09-17 via Nuitee
V
Verified traveler
10
Excellent
Pros:

My friend and I really enjoyed our stay in this warm and friendly hotel. It’s truly well located, in the heart of Chania. From the comfort of the bed to the cleanliness of the room, everything was spot on. The hotel manager was so kind and took really good care of us (thank you so much for all the free water bottles, it may sound like nothing but it’s definitely a big bonus). Overall we highly recommend this place!

2022-09-16 via Nuitee
V
Verified traveler
2
Very much not recommended
Pros:

Good location and cheap room, but it comes to a very high price:

1. Room was too noisy (busy road and the common hallway of the hotel) making it impossible to sleep. There is no noise isolation as doors and windows are too old (like 50+years old)

2. Room was too small and too old. We rented a 20m2 family room for 2 people and the one we got was barely 15m2 including the balcony. The toilet was so small we couldn’t bend to reach our feet while having a shower! Everything in the room was 50+ years old!

3. Attempted charging of our credit card before checkin + without being informed! We booked choosing the option to pay at the hotel and buy a valid credit card number to secure booking. The day of our arrival and before our arrival the hotel contacted us complaining that they tried to charge us the whole amount at the given credit card but this didn’t work, and they asked whether they should cancel our booking for this reason! We explained that it is not ok to try to charge us before arrival and without poor notice. At the end they only agree to wait for charging us at check in. Even the thought that they could just cancel our booking because they could charge us and without us being aware of it is very scary!

4. During our stay we got covid19. We informed the cleaning personnel to not enter the room and her reaction was as if it was expected. No reaction from the hotel until our check out.

We’ve been visiting Chania for many years.
This was the worst stay by far

2022-07-30 via Nuitee
J
Jonathan
10
Perfect place!
Pros:

Perfect little hotel room in the heart of everything, private balcony, small shower but defenetly an amazing place, especially for the price! Comfy bed and super soft comforter and sheets.The owner was really sweet!

2021-08-31 via Nuitee
V
Verified traveler
8
Clean room, friendly staff, central location.
Pros:

Very clean and super central room. Our stay was made worse by some incredibly loud guests but that's not the hotel's problem (though as far as we could tell, no one told them to be quiet even at 3am).

Still, for the price of the room and the location, you'd be very hard pressed to find anywhere better.

2021-08-30 via Nuitee
J
Josh
8
Pros:

Very good location in the old Venetian area of Chania. Was warmly greeted upon entering hotel. Nice balcony with two chairs and table. Located in an older, historic building. Due to the nature of the building, others could be heard frequently. Nice stay for a solo traveler looking for a budget option for a night or two.

2021-06-18 via Nuitee
G
Gerald
8
Convenience and comfort
Pros:

Lovely room bang in the centre of town, ideally located for visiting local attractions.

2021-06-05 via Nuitee
J
joel partner
8
Pros:

Accueil très sympathique, hôtel bien placé en centre ville historique mais parking difficile et escaliers a monter. Chambre petite mais confortable (frigo), bonne clim et wifi.
Je recommande !

2020-09-10 via Nuitee
T
Tommy
8
Value for money in Old Town
Pros:

Perfect location. Clean. Nice balcony. Very small bathroom.

2020-08-15 via Nuitee
V
Verified traveler
6
Pros:

I like the place (into the old town, near the parking).

2019-08-02 via Nuitee
V
Verified traveler family_with_children
10
Pros:

When we reached at hotel the lady at the property (Owner) took us to her another apartment as it was more specious and new which was just 4 min away from Diporto called Polyxeny’s Suits. The rooms was very beautiful and specious with coffee, fridge and even Iron facilities. Apartment is located 2 min from Old chania Market and heart of the chania town. The lady also kept croissants for all of us as breakfast for morning and water bottles. Booked taxi for us. I am very pleased with the room.

2019-07-28 via Nuitee
V
Verified traveler self
10
Pros:

Everything was as was shown in the photos. The hotel is located in a ideal location with everything within walking distance

2019-07-07 via Nuitee
S
Simon
10
Enkelt og greit, sentralt i gamlebyen
Pros:

Ligger i hjertet av gamlebyen. Nærme alt du trenger og begjærer. Enkel standard og koselige rom. Bestyreren er veldig hyggelig og utmerket service. Veldig sentralt og dermed høres også bylivet utenfor. Er man klar over det, så er stedet topp. Var litt knotete å finne fram siden det var i en sidegate, men med digital teknologi (Google maps) gikk det helt fint.

2019-07-06 via Nuitee
S
Sevi
10
Pros:

Εξαιρετική εξυπηρέτηση απο την κυρία Ξένια. Το δωμάτιο ήταν καθαρό, πολύ περιποιημένο και η τοποθεσία πολύ βολική μέσα στο Παλιό Λιμάνι & κοντά σε όλα τα κεντρικά σημεία της πόλης. Το συνιστώ σε όλους.

2019-06-18 via Nuitee
V
Verified traveler self
8
Pros:

Great location, nice and helpful staff. Would come again.

2019-05-01 via Nuitee
V
Verified traveler family
10
Pros:

Kaikki oli lähellä nii kaupat, ravintolat, ja ranta.
Vanha kaupunki keskustassa . Miinus yökerho
lähellä .

2019-04-28 via Nuitee
V
Verified traveler
8
Pros:

sehr zentral gelegen, in ruhiger seitenstraße. sehr freundliche wirtin. perfektes hotel, um die wunderbare altstadt von chania zu erkunden.

2018-09-07 via Nuitee